Reeds Rains, Chapel House Newcastle Upon Tyne reviews

★★★★★ 5/5

Google

I highly recommend the team at Reeds Rains Chapel House. They are all friendly, efficient, patient and I was especially impressed with the level of communication. Special thanks to Ricky and Warren but they’ve all been great. Really happy with the high levels of service and my house was sold quickly. Don’t hesitate to use this agent.PositiveResponsiveness, Professionalism

Heather · 27 August 2022

★★★★★ 5/5

Google

Wow what can I say fantastic service through out , Debs in particular was outstanding nothing was to much trouble , always rang you back if she was busy , and keeps you up to date with the sale , She is an asset to the team x Mrs Green

Sean · 13 May 2025

★★★★★ 5/5

Google

Always a proffesional and friendly branch to deal with

Stephen · 11 May 2026

★★★★★ 5/5

Google

Recently had a market valuation on my parents home. The service that Reeds Rains can provide is phenomenal. The research behind the scenes is informative and so useful for potential buyers. Warren was professional, and very knowledgeable. I recommend this branch 100%

Gina · 23 January 2023

★★★★★ 5/5

Google

The service from Warren and the team has been brilliant. Everyone has been friendly and professional, I’ve been kept up to date with how things have been progressing, and have received prompt responses to any questions I’ve had. Would definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value

Helen · 27 August 2022

★★★★★ 5/5

Google

Zoe was super helpful and responsive, couldn’t of asked for more!

Alex · 4 October 2024

★★★★★ 5/5

Google

As a landlord who has used Reeds Rains for years I called Warren and the team at Chapel House to help me with my buy to let mortgage. I found the team to be very helpful and informative and would recommend them to any landlord.

David · 23 January 2022

★★★★★ 5/5

Google

Very efficient service from the whole team. Transactions were completed quicker than expected, which was great. Any queries were answered without delay. Great value for money. I would certainly recommend this estate agency to others.

Pauline · 27 February 2023

★★★★★ 5/5

Google

Pleasure to deal with, everything was straightforward and managed well by Warren and his team. Sold via auction first time round for a price I was happy with. Would recommend.

James · 28 April 2023

★★★★★ 5/5

Google

Warren from Reeds Rains Estate Agents valued my property. He was excellent, explained the process eloquently. Warren explained all the options available to me, had planned in advance statistics and identified local amenities which would help sell the property. I thought the price given by him to sell on my behalf was fair. He was thorough, polite and genial. All in all Reeds Rains were excellent to deal with and I would highly recommend them.

Brian · 28 May 2023

★★★★★ 5/5

Google

We bought a house with Reeds Rains and received excellent service. Jada was exceptionally good and kept us up to date with everything either by phone or email.

Gillian · 27 February 2023

★★★★★ 5/5

Google

As a first time buyer, the whole house process of Purchasing a house was extremely daunting. However, one thing I was always certain of is that reeds reins would always be on hand to help with whatever worry, query or question I may have. Nothing seemed too small or silly and every member of staff I have spoke to has been incredibly friendly, professional and helpful. Getting into my new home before the Christmas rush wasn't something I considered possible anymore, but with constant communication and assistance from the agents, we are due to next week!PositiveResponsiveness, Professionalism

Sarah · 27 August 2022

★★★★★ 5/5

Google

Needed a reputable agent to value and sell my home. The experience has been wonderful. Warren and his team have made it look easy. Thank you for everything.

Chris · 23 January 2023

★★★★★ 5/5

Google

Excellent service all the way through when renting a property. Ricky made the process easy and took into account that I was relocating when doing documentation and checking ID in my local branch.PositiveProfessionalism

Jamila · 22 June 2022

★★★★★ 5/5

Google

We had our house on the market with a different estate agent for six weeks and we were not happy at all. We contacted Reeds Rains at Chapel House, who marketed our property after we received a recommendation from a family member. The house went on the market on the Tuesday, we had a viewing on the Wednesday, followed by a full asking price offer on the Thursday. We were delighted! Even more so by the communication we have continued to receive from Warren and Sarah, who are keeping us informed every step of the way. If you are thinking of selling your home, I’d recommend you give them a call, I only wish I did 6 weeks earlier. Thank you!PositiveResponsiveness, Professionalism

Gill · 22 June 2022

★★★★★ 5/5

Google

The service I received from Reeds Rains and Warren in particular was brilliant. I was selling my Sisters house as Executor following her death. As I live 250 miles away I was especially grateful for the quality of the service which enabled the sale to go through with the minimum of fuss. Thanks again and I would recommend this company to any one looking to sell in the North East.

Ken · 23 January 2023

★★★★★ 5/5

Google

We received an excellent, professional service from the whole team at the Chapel House branch. They went above and beyond their remit to secure the sale of my dad's property. They kept us well informed throughout the whole process, which was very important to us. They were also kind and understanding at a very difficult and sad time for us. Without any hesitation we would recommend Reeds Rains

Colin · 29 March 2023

★★★★★ 5/5

Google

Great experience dealing with Emma, very with helpful with the completion of our property.

Peter · 29 August 2025

★★★★★ 5/5

Google

I had a great experience with them, and they provided valuable insights and guidance.

Yekeen · 6 August 2025

★★★★★ 5/5

Google

We have been in touch with Reeds Rains throughout our house-buying process and they were great from beginning to end. They responded to me quickly with great attention to detail, and they were able to advise me as a first time buyer when my solicitor was being enigmatic. Not only that, all the staff just seemed to be very friendly and willing to help, so that always scores points. Thank you for everything!PositiveResponsiveness, Quality, Professionalism, Value

Brandon · 27 August 2021

★★★★★ 1/5

Google

I have bought my first property, it's underneath a property managed and maintained by these idiots. My property has been damaged by this property, and now the maintenance lead is refusing to take my call. This company is slimy, take your services elsewhere.

Paul · 6 July 2024

★★★★★ 5/5

Google

All the staff in the Branch were helpful & attentive throughout our purchase. Highly recommend

Angela · 23 January 2023

★★★★★ 5/5

Google

We would highly recommend ReedsRains Chapel House to anyone we know that is thinking about selling their property we can honestly say that we could not fault the dedicated staff and can not thank them enough for their support throughout the whole process they are a supportive team who nothing was to much trouble and they answered any queries we had promptly.PositiveResponsiveness, Professionalism

Karen · 27 August 2022

★★★★★ 5/5

Google

Fantastic service by Deni and all of the staff at Reeds Rains from start to finish with the purchase of my sons first home. Extremely friendly and approachable. Communication was excellent and we were updated constantly during the process. If I was able to give them 10* I would. Thank you for everything

John · 27 June 2023