Trusted Agent profile · Chapel House
★★★★★
117 reviews across 2 platforms
6 Shopping Centre, Hillhead Park Way, Chapel House, NE5 1DT
Part of Your Move & Reeds Rains National Home Move, see every office.
Reeds Rains,'s office in Chapel House, at 6 Shopping Centre, is rated 4.8 out of 5 across 117 reviews on two platforms, including 115 Google reviews rated 4.8.
Every review we hold for the Chapel House office, from every platform, shown as written. First names only.
1/5
GoogleI have bought my first property, it's underneath a property managed and maintained by these idiots. My property has been damaged by this property, and now the maintenance lead is refusing to take my call. This company is slimy, take your services elsewhere.
Hello Paul, I'm sure our maintenance team will be working to resolve the issues as soon as possible so you can enjoy your new home.
5/5
GoogleAll the staff in the Branch were helpful & attentive throughout our purchase. Highly recommend
Hi Angela, Thank you for your positive feedback. I am pleased we where able to secure your purchase and see it through to completion quickly. Kind Regards Warren
5/5
GoogleWe would highly recommend ReedsRains Chapel House to anyone we know that is thinking about selling their property we can honestly say that we could not fault the dedicated staff and can not thank them enough for their support throughout the whole process they are a supportive team who nothing was to much trouble and they answered any queries we had promptly.PositiveResponsiveness, Professionalism
Hi Karen, Thank you from myself and all the team for your kind review. I will pass your comments on to the team and we wish you all the best for the future and if you need anything else please just give us a call. Kind Regards Warren
5/5
GoogleStaff very friendly & helpful in all aspects of selling my property nothing was too much trouble,Reeds Rains may be slightly dearer than other agents but they supplied me with a full package explaining everything even when just enquiring I …
Hi Chris, Thank you for your kind review and comments. It was great to work with you to … More
5/5
GoogleFantastic service by Deni and all of the staff at Reeds Rains from start to finish with the purchase of my sons first home. Extremely friendly and approachable. Communication was excellent and we were updated constantly during the process. If I was able to give them 10* I would. Thank you for everything
Hi John, Thank you for the positive review and it was great to work with you to purchase your sons first property. If there is anything else we can do please just let us know. Kind Regards Warren
5/5
GoogleHighly recommend this company! The team have been absolutely fantastic from coming to the house to get the process underway, to taking pictures and getting the house on the market. Very Friendly and professional and kept me up to date with everything that was going on. Couldn't of asked for more from them, the team really are a credit to the company!PositiveResponsiveness, Professionalism
Hi Sean, Thank you for your kind words. We are delighted to have sold your house in such a short period of time. If there is anything else you need then please just let us know. Kind Regards Warren
5/5
GoogleThe girls in this shop deserve gold medals for the fantastic service they gave when my elderly mother ( who is mostly deaf) sold her home. The girls all went far and beyond in helping via regular telephone contact, txts and home visits offering reassurance when needed. Can't thank all the girls at Chapel House office enough. Would recommend them highly. Thanks so much ladies.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Trudy for your lovely words. We are so pleased that your Mum is now in her new bungalow but will miss our texts with her. We wish you and your Mum a very Merry Christmas and a Happy New Year
5/5
GoogleCouldn’t fault the team at all. Made purchasing a house so easy from start to finish. Kept me informed at all times and really professional and helpful with any queries. Thank you all so much
Hi Jamie, Thank you for your kind review. It was great to work with you to purchase your … More
5/5
GoogleMany thanks to Jemma and Paula, offer made on first day of sale!
Thank you Christine it was our absolute pleasure and we are so happy for you.
5/5
GoogleMy experience with Reeds Rains was very good indeed. I felt welcome, supported and valued at all times and received personal attention from Warren during a complicated property transaction. Communication was reliable and excellent, which is so important in this situation. I thoroughly recommend Reeds Rains as an estate agent.
Thank you Elizabeth for your kind words and the review. It was great to work with you and may I wish you all the best for the future. Kind Regards Warren
5/5
GoogleReeds Rains have provided the most brilliant customer service throughout our business. The staff have provided constant feedback and updates regarding anything to do with the sale of our house and are all wonderful to deal with. Would definitely use them again and send any family or friends their way.PositiveResponsiveness, Quality, Professionalism
Hi Daniel, Thank you for your kind review and feedback. I will make sure this is passed on the all the staff in the branch and if you need anything else please just let me know. Kind Regards Warren
5/5
GoogleWarren and his staff gave us a very professional experience. Kept us informed at every stage of the sale. Helped us to communicate with our solicitors too. Would thoroughly recommend the team.
Hi Susan, Thank you for taking the time to leave your kind review. It was a pleasure to … More
5/5
GoogleReeds Rains have provided the most brilliant customer service throughout our business. The staff have provided constant feedback and updates regarding anything to do with the sale of our house and are all wonderful to deal with. Would definitely use them again and send any family or friends their way.PositiveResponsiveness, Quality, Professionalism
Hi Daniel, Thank you for your kind review and feedback. I will make sure this is passed on the all the staff in the branch and if you need anything else please just let me know. Kind Regards Warren
5/5
GoogleVery helpful staff nothing is to much for them.
Hi Keith, thanks so much for your kind words! We’re thrilled to hear that our staff was able to help and make your experience a positive one. We’re always here if you need anything else!
5/5
GoogleFantastic service from start to finish, helpful thoughtful and pro active. I used the chapel house branch, They are always on the ball and would always go Above and beyond to help me. Would use them time and time again.
Hi Jolene, Thank you for your positive feedback. We are pleased you found our service helpful and wish you all the best for the future. Kind Regards Warren
5/5
GoogleExcellent service from start to finish with the sale of our house. Sold very quickly even with Covid 19 pandemic. Things weren’t straight forward for us but Paula and Alison have been brilliant throughout and very professional. Would absolutely recommend and if we ever move again we wouldn’t hesitate to use! Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Hi Sarah, thank you so much for your lovely words. Really pleased that we got you moved, although I am sure you wont want to move for years now! but you know where we are. Best wishes for the new year 2021 Alison, Paula & Jemma
5/5
GoogleFantastic service from start to finish, helpful thoughtful and pro active. I used the chapel house branch, They are always on the ball and would always go Above and beyond to help me. Would use them time and time again.
Hi Jolene, Thank you for your positive feedback. We are pleased you found our service helpful and wish you all the best for the future. Kind Regards Warren
5/5
FacebookI was scared about trading in crypto market or investing, I decided to risk $1,000 on a trade section with Mrs. Cara Michael when I saw testimonies of people on how good she is, I was still very skeptical but she proved me wrong when I made a withdrawal of $5,000. She's a super trustworthy. Get up with her directly if you want her to set up your trade for you. Email: caramicheal771@gmail.comWhatsApp/Telegram: +18162970468
5/5
FacebookWe had our house on the market with a different estate agent for six weeks and we were not happy at all. We contacted Reeds Rains at Chapel House, who marketed our property after we received a recommendation from a family member. The house went on the market on the Tuesday, we had a viewing on the Wednesday, followed by a full asking price offer on the Thursday. We were delighted! Even more so by the communication we have continued to receive from Warren and Sarah, who are keeping us informed every step of the way. If you are thinking of selling your home, I’d recommend you give them a call, I only wish I did 6 weeks earlier. Thank you!
5/5
GoogleExcellent service from start to finish, attaining a fantastic price for my property. I wouldn’t hesitate to use them again.
Hi Karl, Thank you for your kind review. It was great to work with you to sell your … More
5/5
GoogleSublime customer service
Thank you so much, we really appreciate your positive review.
5/5
GoogleThe team at Reeds Rains, Chapel House have been fantastic from start to finish! As a landlord they have been great finding me a tenant swiftly and even helped with our mortgage. I would highly recommend this team.PositiveResponsiveness, Quality, Professionalism
Hi Danielle, Thank you for your kind review and feedback. I am pleased we where able to help you find a tenant quickly and save you money at the same time. If you need anything else then please just let me know. Kind Regards Warren
5/5
GoogleThanks for all your help Deni & Chloe
Hello Shelly, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future.
5/5
GoogleWell what can I say !!!! My experience with reeds rains estate agent has been tremendous. On the ball with every stage of the purchase, I would recommend this estate agent to family and friends.
Hi Steven, Thank you for your kind review. It was great dealing with you and we are always happy to help and keep you up to date. We hope you are very happy in your new bungalow. Kind Regards Warren
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