Trusted Agent profile

Morris Dibben reviews

4.1

★★★★★ Great

124 reviews across 2 platforms

The Mall, Winchester Road, Chandler's Ford SO53 2QD

Morris Dibben's Chandler's Ford office at The Mall is rated 4.1 out of 5 across 124 reviews on two platforms, including 82 Google reviews rated 4.8. The 42 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.8 / 5

82

Reviews on Google

This office

Trustpilot logo

42

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chandler's Ford office, from every platform, shown as written. First names only.

5/5

Google

I found Morris Dibben very professional in the purchase of out property. the whole process was very smooth and they did a great job in keeping me up to date. Lawrence was especially helpful and was a real pleasure to speak to.

James · 18 June 2022

Agent replied · 17 June 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Matthew Brown was extremely friendly and helpful, definitely the best Estate agent I’ve dealt with. Made my whole renting process extremely easy and smooth flowing. Will certainly use again when moving home and recommend to anyone to rent, buy or sell a home through Morris Dibben.PositiveResponsiveness, Quality, Professionalism

Jessica · 18 June 2021

Agent replied · 17 June 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Great team of people they were very friendly and sold my property very quickly great support would highly recommend.

Lynne · 11 December 2025

Agent replied · 25 December 2025

Thank you for your kind words! We strive to provide the best service possible and we're thrilled to hear that we were able to help you sell your property quickly. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Trustpilot

Unprofessional

Unprofessional and quite aggressive interaction with a male member of staff. Not a pleasant experience.

Susan · 8 September 2026

5/5

Trustpilot

Morris Dibben in Romsey, Hampshire

Morris Dibben in Romsey, Hampshire have been excellent throughout the process of purchasing a property for my mother. Mike , Jack and the team have communicated regularly and professionally. They have made what is never an easy process almost enjoyable. I would highly recommend them. Jane, Hampshire.

J · 1 June 2024

5/5

Google

I recently purchased a property through this branch as part of a difficult chain involving the sale of a leasehold flat to some first time buyers. Lawrence was extremely helpful in keeping me updated and chasing solicitors and helping to co-ordinate things etc.PositiveResponsiveness

Matthew · 31 August 2021

Agent replied · 17 June 2024

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Trustpilot

Good Experience with Matt

After a few disappointing experiences with estate agents during our search for our first home, Matt McInally was a breath of fresh air. From the start, he was punctual and well-prepared, leaving a great first impression. We found him to be highly trustworthy and genuinely valued his insights on the properties we viewed with him. Overall, we had a fantastic experience with Matt and would highly recommend him to others.

Stanley · 29 March 2025

5/5

Google

Seamless experience letting out our property with Morris Dibben, via Matt Brown. Everything was explained to us in great detail, and absolutely no issues with setting up our rental agreement, which has now been in place problem free for six months.

Jez · 18 June 2021

Agent replied · 17 June 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Sold property yesturday through Morris Dibben in Chandler's Ford. Both Lawrence and Linda were so helpful and supportive through the whole process. Professional at all times and would highly recommend them if your looking to sell or purchase a property.

Marie · 18 June 2021

Agent replied · 17 June 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Matt Brown was really friendly and helpful with the letting process and Talitha Elkins has been really quick to respond to any queries since I have moved in. Would recommend this friendly team!

Jo · 18 June 2022

Agent replied · 17 June 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Sold our bungalow in Chandlers ford through Morris Dibben and mainly assisted by Jamie. He was extremely pro-active from the outset, secured our sale at the full asking price and then was always available to see the sale through to completion, liaising effectively with all relevant parties. Highly recommended!

Phil · 27 August 2024

Agent replied · 30 August 2024

Thank you Phil for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

2/5

Trustpilot

Never put a board up & the location on Rightmove inaccurate.

Never put a board up. Set the location of the property on right move approximately 1/4 mile from actual location.

Nick · 27 May 2026

5/5

Google

Matt Brown at Morris Dibben Lettings in Chandlers Ford has been our agent for a number of years and continues to provide excellent service. Our recent change of tenancy went very smoothly and would strongly recommend Morris Dibben Lettings.

Ray · 18 June 2020

Agent replied · 17 June 2024

Thank you for your great 5* review! I will of course make sure our local team are made aware of your kind comments. Best wishes, Scott

1/5

Trustpilot

You are lucky' I cannot even get anyone…

You are lucky' I cannot even get anyone to answer and be rude to me.

Ret · 17 June 2026

5/5

Google

Talitha supported my mum in securing a rental property. Talitha was patient, prompt, friendly and professional - 10/10. Thank you Talitha for all your help - you are a real credit to Morris Dibbens!

Zahra · 18 June 2021

Agent replied · 17 June 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

1/5

Google

At the beginning of the letting experience with MD, I'd never had a more pleasurable letting experience. However, upon depature of the property, MD have lied to me and the landlord about verbal agreements made at the beginning of the tenancy. I wouldn't trust this letting agent. Be careful about using them.

Curtis · 17 April 2024

Agent replied · 17 June 2024

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk … More

5/5

Google

Excellent service, Jamie has been very helpful getting our purchase over the line. Wouldn’t hesitate to recommend.

David · 18 June 2023

Agent replied · 17 June 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Great service and many thanks to Lawrence who did an amazing job to keep the sale moving forward and kept me updated throughout the whole process.

Ben · 18 June 2022

Agent replied · 17 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

We have been renting thru them for over 5 years and find them very prompt, responsive and helpful. Matt Brown has been exceptionally helpful in finding us trusted tenants and negotiating rentals fitting the market conditions.

Amit · 18 June 2020

Agent replied · 17 June 2024

Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5* review. Kind regards, Donna.

5/5

Trustpilot

Tyler Hardy

Tyler Hardy, What an amazing young lad. Thank you so much positive, proffessional and very informative. I have seen many estate agents lately none have been as passionate and happy to help, please don't ever lose this fresh mindset and good attitude

Jasmine · 18 September 2025

5/5

Google

Just handed one of our properties over to Matt and Talitha in the rental department at Morris Dibben Chandlers Ford. A fantastic team and have impressed us from the word go! Very professional, delivered as promised and a great understanding of the local market. Couldn’t recommend them enough, we are planning to transfer more properties over to them to manage.

Paris · 18 June 2023

Agent replied · 17 June 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

The positive part of this note is for employee Matt Brown, he is an honest, decent, excellent person and a highly professional ambassador for Morris Dibben. I rate ‘him’ totally. The five stars are for him... This does not reflect my position regarding parent company- Countrywide Lettings, we are at odds as they allowed my family to live in a flooded house in midwinter without effecting repair and ironically without hot water for two weeks. The rotting carpets were a trip hazard for 37 days and although promised- NO dehumidifiers were supplied. This was in January and I am still awaiting the Ombudsman to get around to the case... I would NEVER advise anyone to use Countrywide… not ever.

Christopher · 18 June 2020

Agent replied · 17 June 2024

Thank you for your great 5* review! I will of course make sure our local team are made aware of your kind comments. Best wishes, Scott

1/5

Google

Great front end service to get you in and signed up as a Landlord, then let down by everything else that comes after. Paid for a fully managed service which is not cheap but can't wait for the contract to end as it has been one let down after another. I also dread to think what the service has been like for our tenants if this is how they treat their landlords. Since I posted this review the Morris Dibben branch staff have contacted me directly and asked my to remove my review and re-post it as a review of Countrywide who provide all the Property Management and Maintenance services. I don't believe this would be appropriate but I am happy to further clarify my statements. I am not unhappy about the tenent finding process carried out by the Morris Dibben branch or the tenant vetting service, there are also no issues regarding their marketing of the property. My issues are indeed with the Property Management and Maintenace side of the service. However, as Morris Dibben have chosen to sub-contract this entire service to Countrywide and as I, as a landlord, have no say over who is providing this service my overall view remains the same that I would not recommend signing up for a full managed service with Morris Dibben.

Ally · 18 June 2020

Agent replied · 17 June 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk, Kind regards, Donna.

5/5

Trustpilot

Excellent service!

Mark & Charlotte and the whole team provided a very professional and efficient service during the sale of our house and the purchase of our new home. Always kept us up to date with everything and helped drive everything through as quickly as possible. Great service and communication. Highly recommend!

Lisa · 21 May 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Morris Dibben's Google reviews

Questions about Morris Dibben

How many reviews does Morris Dibben have?

Morris Dibben's Chandler's Ford office has 124 reviews across two platforms: 82 on Google, 42 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Morris Dibben's rating?

Morris Dibben is rated 4.1 out of 5 across all 124 reviews, and 4.8 out of 5 on Google from 82 reviews, checked 9 October 2026.

Where is Morris Dibben's Chandler's Ford office?

Morris Dibben, The Mall, Winchester Road, Chandler's Ford SO53 2QD.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.