Every review we hold for the Chandler's Ford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI found Morris Dibben very professional in the purchase of out property. the whole process was very smooth and they did a great job in keeping me up to date. Lawrence was especially helpful and was a real pleasure to speak to.
James · 18 June 2022
Agent replied · 17 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMatthew Brown was extremely friendly and helpful, definitely the best Estate agent I’ve dealt with. Made my whole renting process extremely easy and smooth flowing. Will certainly use again when moving home and recommend to anyone to rent, buy or sell a home through Morris Dibben.PositiveResponsiveness, Quality, Professionalism
Jessica · 18 June 2021
Agent replied · 17 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleGreat team of people they were very friendly and sold my property very quickly great support would highly recommend.
Lynne · 11 December 2025
Agent replied · 25 December 2025
Thank you for your kind words! We strive to provide the best service possible and we're thrilled to hear that we were able to help you sell your property quickly. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
TrustpilotUnprofessional
Unprofessional and quite aggressive interaction with a male member of staff. Not a pleasant experience.
Susan · 8 September 2026
★★★★★ 5/5
TrustpilotMorris Dibben in Romsey, Hampshire
Morris Dibben in Romsey, Hampshire have been excellent throughout the process of purchasing a property for my mother. Mike , Jack and the team have communicated regularly and professionally. They have made what is never an easy process almost enjoyable. I would highly recommend them. Jane, Hampshire.
J · 1 June 2024
★★★★★ 5/5
GoogleI recently purchased a property through this branch as part of a difficult chain involving the sale of a leasehold flat to some first time buyers. Lawrence was extremely helpful in keeping me updated and chasing solicitors and helping to co-ordinate things etc.PositiveResponsiveness
Matthew · 31 August 2021
Agent replied · 17 June 2024
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
TrustpilotGood Experience with Matt
After a few disappointing experiences with estate agents during our search for our first home, Matt McInally was a breath of fresh air. From the start, he was punctual and well-prepared, leaving a great first impression. We found him to be highly trustworthy and genuinely valued his insights on the properties we viewed with him. Overall, we had a fantastic experience with Matt and would highly recommend him to others.
Stanley · 29 March 2025
★★★★★ 5/5
GoogleSeamless experience letting out our property with Morris Dibben, via Matt Brown. Everything was explained to us in great detail, and absolutely no issues with setting up our rental agreement, which has now been in place problem free for six months.
Jez · 18 June 2021
Agent replied · 17 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleSold property yesturday through Morris Dibben in Chandler's Ford. Both Lawrence and Linda were so helpful and supportive through the whole process. Professional at all times and would highly recommend them if your looking to sell or purchase a property.
Marie · 18 June 2021
Agent replied · 17 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleMatt Brown was really friendly and helpful with the letting process and Talitha Elkins has been really quick to respond to any queries since I have moved in. Would recommend this friendly team!
Jo · 18 June 2022
Agent replied · 17 June 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSold our bungalow in Chandlers ford through Morris Dibben and mainly assisted by Jamie.
He was extremely pro-active from the outset, secured our sale at the full asking price and then was always available to see the sale through to completion, liaising effectively with all relevant parties.
Highly recommended!
Phil · 27 August 2024
Agent replied · 30 August 2024
Thank you Phil for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 2/5
TrustpilotNever put a board up & the location on Rightmove inaccurate.
Never put a board up. Set the location of the property on right move approximately 1/4 mile from actual location.
Nick · 27 May 2026
★★★★★ 5/5
GoogleMatt Brown at Morris Dibben Lettings in Chandlers Ford has been our agent for a number of years and continues to provide excellent service. Our recent change of tenancy went very smoothly and would strongly recommend Morris Dibben Lettings.
Ray · 18 June 2020
Agent replied · 17 June 2024
Thank you for your great 5* review! I will of course make sure our local team are made aware of your kind comments. Best wishes, Scott
★★★★★ 1/5
TrustpilotYou are lucky' I cannot even get anyone…
You are lucky' I cannot even get anyone to answer and be rude to me.
Ret · 17 June 2026
★★★★★ 5/5
GoogleTalitha supported my mum in securing a rental property. Talitha was patient, prompt, friendly and professional - 10/10. Thank you Talitha for all your help - you are a real credit to Morris Dibbens!
Zahra · 18 June 2021
Agent replied · 17 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleAt the beginning of the letting experience with MD, I'd never had a more pleasurable letting experience. However, upon depature of the property, MD have lied to me and the landlord about verbal agreements made at the beginning of the tenancy. I wouldn't trust this letting agent. Be careful about using them.
Curtis · 17 April 2024
Agent replied · 17 June 2024
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk … More
★★★★★ 5/5
GoogleExcellent service, Jamie has been very helpful getting our purchase over the line. Wouldn’t hesitate to recommend.
David · 18 June 2023
Agent replied · 17 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service and many thanks to Lawrence who did an amazing job to keep the sale moving forward and kept me updated throughout the whole process.
Ben · 18 June 2022
Agent replied · 17 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have been renting thru them for over 5 years and find them very prompt, responsive and helpful. Matt Brown has been exceptionally helpful in finding us trusted tenants and negotiating rentals fitting the market conditions.
Amit · 18 June 2020
Agent replied · 17 June 2024
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5* review. Kind regards, Donna.
★★★★★ 5/5
TrustpilotTyler Hardy
Tyler Hardy, What an amazing young lad. Thank you so much positive, proffessional and very informative. I have seen many estate agents lately none have been as passionate and happy to help, please don't ever lose this fresh mindset and good attitude
Jasmine · 18 September 2025
★★★★★ 5/5
GoogleJust handed one of our properties over to Matt and Talitha in the rental department at Morris Dibben Chandlers Ford. A fantastic team and have impressed us from the word go! Very professional, delivered as promised and a great understanding of the local market. Couldn’t recommend them enough, we are planning to transfer more properties over to them to manage.
Paris · 18 June 2023
Agent replied · 17 June 2024
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe positive part of this note is for employee Matt Brown, he is an honest, decent, excellent person and a highly professional ambassador for Morris Dibben. I rate ‘him’ totally. The five stars are for him...
This does not reflect my position regarding parent company- Countrywide Lettings, we are at odds as they allowed my family to live in a flooded house in midwinter without effecting repair and ironically without hot water for two weeks. The rotting carpets were a trip hazard for 37 days and although promised- NO dehumidifiers were supplied. This was in January and I am still awaiting the Ombudsman to get around to the case... I would NEVER advise anyone to use Countrywide… not ever.
Christopher · 18 June 2020
Agent replied · 17 June 2024
Thank you for your great 5* review! I will of course make sure our local team are made aware of your kind comments. Best wishes, Scott
★★★★★ 1/5
GoogleGreat front end service to get you in and signed up as a Landlord, then let down by everything else that comes after. Paid for a fully managed service which is not cheap but can't wait for the contract to end as it has been one let down after another. I also dread to think what the service has been like for our tenants if this is how they treat their landlords.
Since I posted this review the Morris Dibben branch staff have contacted me directly and asked my to remove my review and re-post it as a review of Countrywide who provide all the Property Management and Maintenance services. I don't believe this would be appropriate but I am happy to further clarify my statements. I am not unhappy about the tenent finding process carried out by the Morris Dibben branch or the tenant vetting service, there are also no issues regarding their marketing of the property. My issues are indeed with the Property Management and Maintenace side of the service. However, as Morris Dibben have chosen to sub-contract this entire service to Countrywide and as I, as a landlord, have no say over who is providing this service my overall view remains the same that I would not recommend signing up for a full managed service with Morris Dibben.
Ally · 18 June 2020
Agent replied · 17 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk, Kind regards, Donna.
★★★★★ 5/5
TrustpilotExcellent service!
Mark & Charlotte and the whole team provided a very professional and efficient service during the sale of our house and the purchase of our new home. Always kept us up to date with everything and helped drive everything through as quickly as possible. Great service and communication. Highly recommend!
Lisa · 21 May 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.