5/5
Very good experience
Jack from Taylors Lettings was very kind and accommodating with scheduling my viewing. A last minute commitment came up but he kindly offered to do a WhatsApp viewing instead. Communication has been excellent
Trusted Agent profile · Central Bedfordshire
★★★★★
235 reviews across 2 platforms
2 High Street South, Dunstable, LU6 3HA, Central Bedfordshire, LU6 3HA
Taylors's office in Central Bedfordshire, at 2 High Street South, is rated 3.3 out of 5 across 235 reviews on two platforms, including 92 Google reviews rated 4.7.
Every review we hold for the Central Bedfordshire office, from every platform, shown as written. First names only.
5/5
Very good experience
Jack from Taylors Lettings was very kind and accommodating with scheduling my viewing. A last minute commitment came up but he kindly offered to do a WhatsApp viewing instead. Communication has been excellent
1/5
This is the most incompetent and…
This is the most incompetent and unethical agent I have ever dealt with - after 3 months I still have not received my deposit back and they sent a million pictures of “dirt” from a room I never rented… no response when I said this was not my room… no sign of my money. If any problems with the house they will not respond either when I was renting. Terrible
1/5
Do not let/ sell with this company…
Do not let/ sell with this company absolute joke. They have let a property next to me. They hired a gardener who destroyed the boundary between houses, have been chasing them for weeks to have it fixed only to be told I need to chase the gardener They hired. The ignore every email. Also left there tenants with young children without water in the property for days. Rude staff.
5/5
Fantastic service!
The service provided by Taylors Lettings Agents has always been fantastic. All communication is prompt, courteous, friendly and professional. Natalie Meech is a star!
1/5
Shit company
Spent a year in a house share where they did nothing to remove an awful tenant who stole food and caused aggravation that several had to leave early.
2/5
Couldnt care less ! I have used this company,as a landlord…
I've used this company,as a landlord for around 15 years.A company is as good as its staff and Sad to say this is not a patch on the company I began with.Unresponsive,arrogant,generally unhelpfull.NB THE TERMINATION TIME WHEN USING THIS COMPANY IS 6 MONTHS !most company's are 4 - 8 weeks !DONT MAKE THE MISTAKE I DID !
1/5
Lovely to see how they removed the '' parking for residents only'' sign to put their own ''for sale sign'' .This shows the lack of care and respect for others. As long as they make the money none of us is important.
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Taylor do not put their boards up directly they use a board company and if you can please email me on the above email address I can highlight this to the board company. Thank you. Kind regards, Lucy, Customer Relations.
5/5
I recently visited TAYLORS SALES AND…
I recently visited TAYLORS SALES AND LETTING AGENTS for the first time, and I must say that I am extremely pleased with the level of customer service I received. During my visit, I had the pleasure of speaking with Saqad Rafiq, who went above and beyond to assist me. He was incredibly helpful and showed a genuine willingness to help me achieve my desired outcome. I am looking forward to continuing to work with him and the rest of the team at TAYLORS SALES AND LETTING AGENTS.
5/5
Very happy with the service provided by Taylors. Sold by auction and all went as described. Was very grateful that agent was able to visit my elderly mother in her care home for her to sign the papers. Highly recommended.
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
Taylors are a very professional firm and I highly recommend them. Sold our house within days of it going on the market, and followed up with the buyer and the solicitors regularly to make sure it all went through smoothly.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
1/5
Useless
I have never dealt with such an unprofessional, rude and ultimately useless company! If you trust this bunch of morons to sell/ lease your house you need to have you head examined, trust me you would be better doing it yourself... They offer poor advice with little guidance, they are lazy and unresponsive but worst of all they are rude and unprofessional - what more would you desire from someone who is meant to be assisting you with probably the biggest purchase/ most stressful thing you can do in life. Trust me, stay well clear otherwise you will soon regret it!!!
1/5
Do not rent from these people
Do not rent from these people. They are an absolute nightmare. From day one they will extort any fee from you they can and when you leave the property they will continue to extort from your deposit. I have been renting in Oxfordshire for 30 years and they are the worst I have experienced. The property management is a nightmare. It took them over six months to fix a leak in the bathroom by which time the water damage was extensive. They do not acknowledge any improvements you make to the property. I fixed a wobbling doorstep, repainted the front door, garage door, and window surrounds as well as the fascia, at my own personal expense, but they extorted £280 from my deposit for some scuffed paintwork and minor damage to a carpet which hadn't had any work done to it despite annual intrusive inspections. They said they would try to keep us as sitting tenants by seeking investors to sell the property to, but absolutely no attempt was made to do this. So pleased to be finally rid of them. Absolute nightmare company.
1/5
Shambolic, avoid if possible
You deal with the local agents to view and sign the contract for the property, The inventory is sent by email after you have moved in which is too late, another dept based in a different part of the country deals with repairs. When you leave you deal with yet another drpt in another part of the country and then the inventory when you leave is done days after you have vacated by yet another dept in yet another part of the country. Inventory aren't cross referenced but the one when you leave is done in far more detail than the one given you when you move in. For example and filthy bathroom with cupboards full of sanitary items and burnt candles missed! Missed but on the leaving inventory dust on the mantlepiece picked up. None of the dept talk to each other and none get back to you either. 18 days after moving out still no response about my deposit. Avoid this agency if at all possible, 33yrs of renting and worse agency I have come across
1/5
Worse agency in 33yrs of renting
You deal with the local agents to view and sign the contract for the property, The inventory is sent by email after you have moved in which is too late, another dept based in a different part of the country deals with repairs. When you leave you deal with yet another drpt in another part of the country and then the inventory when you leave is done days after you have vacated by yet another dept in yet another part of the country. Inventory aren't cross referenced but the one when you leave is done in far more detail than the one given you when you move in. For example and filthy bathroom with cupboards full of sanitary items and burnt candles missed! Missed but on the leaving inventory dust on the mantlepiece picked up. None of the dept talk to each other and none get back to you either. 18 days after moving out still no response about my deposit. Avoid this agency if at all possible, 33yrs of renting and worse agency I have come across.
1/5
Incompetent and disorganised
Slow staff, very impersonal, made moving that much harder. After seeing a property on rightmove we contacted Taylor’s in the middle of August 22. They said they would be in touch and never contacted us. We rang a further 5 times, offered to pay a holding deposit and explained we needed to be moved by mid September at the latest, had sorted out finance and checks all ourselves to speed the process along. Each time we were told no one had taken our details and never contacted. Today (October 4th) I have just received my first phone call from them asking if I’m still wanting to move.
5/5
Very good estate agents . Very nice approach. Fast processing. Especially kaily one of the agent in toylors sge was very helpful an nice approach
Thank you for leaving us your superb 5* review nithin thomas. Best wishes, Lucy, Customer Relations.
5/5
Great service from Taylor’s, Kayleigh who has been looking after us is fantastic! I’m kept up to date weekly on my property, friendly and efficient service.
Thank you for such kind comments and your 5* review! - Best wishes, Scott @ Customer Care
5/5
A big thank you for the team at Taylors Dunstable,their knowledge and experience is second to none. They kept me up to date with all the process,it was a pleasure working with them.
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
1/5
Awful company left us with huge parking…
Awful company left us with huge parking debt of over £800. They issued us with a incorrect parking permit and then decided to denie it despite emails and letters confirming they issued it.
5/5
Big thank you to Clive and all the team! you're great
Thank you very much for your 5* review. Best wishes, Lucy.
5/5
I have recently used Selina's services for the second time whilst completing my mortgage renewal and she has done an excellent, professional job each time. She is very quick in responding to my questions and to give me more options. Her answers are clear and very helpful. Highly recommended!PositiveResponsiveness, Quality, Professionalism
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
1/5
HOW ARE YOU STILL IN BUSINESS?????
Absolutely shocking estate agents I phoned up on Friday to arrange a viewing for a property in Kerry close on Tamworth drive ramleaze I did not receive a confirmation.
1/5
Agency demanding £660 to exit tenancy…
Agency demanding £660 to exit tenancy after being good tenants for 15months, even though we requested a break out clause at the start.
1/5
Don’t recommend at all
I do not recommend Taylors Lettings.I had nothing but issues and problems with them and the staff. Most definitely a passing of the buck company. Sent me to different people for certain things such as the Landlord and he sent me straight back to them. It was annoying and tedious.Almost felt like they didn’t know what they were doing. I’m not trying to insult anyone here but I had no faith in the service and often felt they were clueless and were rude to me on occasions. They were not pleasant. The stress I went through to try and get monies owed back to me. It was a complete nightmare. I hope no one else has to chase money from this company. It’s a complete farce. I had to seek legal advice and send a final demand letter to them like I was some sort of debt collector. It was unnecessary. I finally got it back but not the whole amount originally promised but at this point I accepted it because I wanted nothing more to do with them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Taylors's Central Bedfordshire office has 235 reviews across two platforms: 92 on Google, 143 on Trustpilot (across the whole business).
Taylors Dunstable Sales is rated 3.3 out of 5 across all 235 reviews, and 4.7 out of 5 on Google from 92 reviews.
Taylors Dunstable Sales, 2 High Street South, Dunstable, LU6 3HA, Central Bedfordshire, LU6 3HA.