Taylors Dunstable Sales reviews in Central Bedfordshire

★★★★★ 1/5

Trustpilot

!!!!! Never give Taylors any lettings !!!!

!!!!! Never give Taylors any lettings !!!!I am a landlord. The letting was given to Taylors (the first mistake to start with). An agent visited my property and promised me number of things before I gave them a fully managed contract. I found the tenants for them not Taylors. When i called them to find out what is fully managed contract ? so Taylors explained, collecting the rent from the tenant and pass it back to landlord after deducting all their fees. Nothing else is included. I don't live near the property so want a property visit atleast may be every 3 months to make sure my property is in good condition. This was promised when the agent visited the property. I should have got everything in written (second mistake). Saying that there was not a single visit to property from Taylors to make sure the property is fine and no damage done by tenants. More scenarios: Taylors think they can deduct whatever money they think and just send an invoice. it happened twice. I called the office and asked what this new charge is ? and they don't know it so asked to contact the countrywide office. Ok, so called the countrywide office and they said we made a mistake and refunded the money. I would have lost more than £100 if didn't check the invoices. More than a year and i decided I don't want Taylors to manage my property anymore (as they were doing nothing apart from taking out there share). So contacted Taylors and the lady on the phone asked me to send an e-mail with a written notice to stop the service and explained its a 3 month notice period. I asked them the e-mail address and sent the notice and now waiting for the reply back. over 2 week and was surprised no reply so checked my e-mail account and ofcorse they gave me a wrong e-mail address even though i asked for a letter to letter e-mail id at the time of giving notice. I sent my notice e-mail again and since the rent date was already passed, the notice period counts from the next rent period (no way!!).Finally the time came to end the contract and i need the tenant details to hand over to the next management company and the tenant deposit details so that it can be protected under deposit scheme. Called the Taylors local office and they said contact countrywide ok so I called countrywide and they said contact Taylors. Don't know who to contact now. After some heated conversation countrywide took responsibility. sent them the government deposit scheme details and the game starts again. Every time i call them to find out the status on when do i expect the deposit in the deposit scheme ? They say we just picked up the e-mail and will forward it to the deposit scheme department and that happens everytime i call. Finally i managed to get to the right person and they said we received the details today and the deposit will transfer today.Not at all a customer friendly service. Taylors only looking to get money out of your pocket and delay things as much as possible. Never let with Taylors. On a side note: Taylors famous tag line when you are trying to reach someone, the person you are trying to reach is on the phone and will give you a call back. Believe me they will never call you back

SPS1994 · 9 January 2020

★★★★★ 1/5

Trustpilot

Absolute nightmare to deal with

Absolute nightmare to deal with. After a year I am withdrawing my house from sale. Took months of chasing to take actions, and then unreachable. Clearly on buyers side, telling us to take lower offers and not take higher ones beacuse of their "systems". Horrible, horrible experience.

Kim · 23 February 2024

★★★★★ 5/5

Trustpilot

My experience started with the pleasant…

My experience started with the pleasant Taylor who walked me through the entire experience. I felt like she genuinely had my best interest at heard and worked with me through the whole process. I also had the pleasure of dealing with Victoria who showed me around the property and inspected the place properly. I felt at ease through the whole process and appreciated the genuine people at the office.

Bianca · 23 March 2022

★★★★★ 1/5

Trustpilot

I vacated the house early as Swindon…

I vacated the house early as Swindon Taylors agent confirmed to refund the rent for the remaining days, it has been 3 months now but no response from Swindon Taylors team after multiple chasers.I was tenant foe more than 3 years but this company has no respect at all. Not recommending anyone to go with Taylors at all in any scenario. Swindon Staffs are very unprofessional.

Ritesh · 26 July 2022

★★★★★ 1/5

Google

Poor customer care especially from manager of branch who never calls back starting to think he doesn't exist....seems to be longest sale in history with no hint of an exchange or completion date since october 19...wouldnt recommend this agency ☹

Lisa · 25 October 2020

★★★★★ 5/5

Google

I bought and sold with taylors. very available to help me with anything. they gave me all the necessary information. I'm a skeptical person, but the guys at taylors helped me understand the whole buying process and I'm grateful to them. Respect Madalina

My · 26 October 2019

★★★★★ 5/5

Google

Friendly professional service, kept me well informed throughout, would definitely recommend this team 👍 …

Julie · 25 October 2023

★★★★★ 5/5

Google

Great service from start to finish when I approached Taylors about selling my house. They kept me informed on a regular basis and everything went through within 3 months. Thank you again

Theresa · 25 October 2021

★★★★★ 1/5

Trustpilot

if you are to vacate their properties

if you are to vacate their properties, make sure you contact them at least two months in advance and NOT 30 days notice. If yo do not cancel within a certain time frame your 30 days notice to vacate the property will not be valid.

Abi · 31 August 2023

★★★★★ 4/5

Google

I wanted to thank you as soon as possible

Davide · 25 October 2023

★★★★★ 5/5

Trustpilot

Nicole,Downend branch you're simply the…

Nicole,Downend branch you're simply the best.

Boldwin · 2 April 2025

★★★★★ 5/5

Trustpilot

I really enjoyed my experience working…

I really enjoyed my experience working with Taylors! Sean and Joanna helped with all questions of interest and my daughter and I found a very comfortable home for ourselves. I recommend it🙌Best regards, Oleksandra

Александра · 8 December 2023

★★★★★ 5/5

Google

We purchased our first home with Taylors estate Agents Dunstable, they were helpful right until the end , keeping us updated on our purchase & the chain we were in . Thanks guys :)

Sharon · 26 October 2017

★★★★★ 5/5

Google

I wouldn’t pick anyone else to sell my house! All top blokes who work incredibly hard. Can’t recommend highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Amelia · 25 October 2021

★★★★★ 5/5

Trustpilot

We stay in a property which Nathaniel…

We stay in a property which Nathaniel Allibone manages with his team.

Temitope · 4 November 2024

★★★★★ 1/5

Trustpilot

This letting agent will frustrate your…

This letting agent will frustrate your life, I’ve been literally sleeping outside for the past 3 days even when I have my money This is so embarrassing and disheartening I did not see this coming💔💔💔💔💔

Mercy · 27 May 2023

★★★★★ 1/5

Trustpilot

Awful estate agents

Awful estate agents - selling a property that wasn't even available to buy led us up the garden path after we had forked out £200 for mortgage valuation and then £600 for survey. To then be told seller hasn't even given notice to tenants worst customer service no apologies avoid at all costs!

Miss · 5 December 2020

★★★★★ 1/5

Google

Very unprofessional and rude phone manners to potential clients looking to purchase a home. Very disappointed.NegativeProfessionalism

Rachel · 25 October 2021

★★★★★ 4/5

Trustpilot

The all staff at the branch was helpful…

The all staff at the branch was helpful and prompt in their actions. Welcoming in the office and good telephone etiquette.

Mr · 26 March 2024

★★★★★ 1/5

Trustpilot

Scammers

Still have not gotten my deposit after requesting it more than a month ago - these people are disgusting scammers

Kimberley · 26 March 2024

★★★★★ 5/5

Trustpilot

The agents were always available and so…

The agents were always available and so helpful. They made selling a house so easy and smooth. Can't fault this experience.

Emma · 15 February 2024

★★★★★ 1/5

Trustpilot

Dreadful experience of using them for a…

Dreadful experience of using them for a rental. They dont care for the Landlord and so avoid this company at all cost.

Jennie · 19 October 2023

★★★★★ 5/5

Google

Very helpful so far still haven't sold yet but looking hopeful

Judy · 25 October 2020

★★★★★ 5/5

Trustpilot

Very good service

Very good service, very good company, strongly recommend renting a property with them!

Lyubomir · 8 February 2024