Trusted Agent profile · Caversham · Reading

Nicholas Estate Agents And NEA Lettings Caversham reviews

4.7

★★★★★ Excellent

364 reviews across 2 platforms

7 Prospect Street, Caversham, Reading, RG4 8JB

Nicholas Estate Agents And NEA Lettings's office in Caversham, Reading, at 7 Prospect Street, is rated 4.7 out of 5 across 364 reviews on two platforms, including 351 Google reviews rated 4.7.

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4.7 / 5

351

Reviews on Google

This office

Facebook logo

4.4 / 5

13

Reviews on Facebook

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Caversham office, from every platform, shown as written. First names only.

5/5

Facebook

Being thankful not only shows good manners, but a simple expression of thankfulness can go a long way in a relationships and communication with others. It not only enhances our own lives, but makes other people feel appreciated, I just withdraw my profit of $6,548 from my trading account thanks a lot Sir Chris I now have full trust on you now,, I started with $500 you can also give a try to Mr. Chris Crypto FX is real.. You can reach him now on WhatsApp +16198164126

Manuel · 2 March 2021

1/5

Google

Not helpful when buying a property. Will unnecessarily both you with phone calls. Will also discourage ASBESTOS testing in properties with known Asbestos... Although I had to buy a property with them, I definitely won't be selling through them. I would hate to give them more of my custom.

Sierra · 14 March 2020

Agent replied

Dear Sierra C We are very sorry to hear that you were unhappy with the service received from Nicholas. The offer to completion process took just 9 weeks and it is normal in a sale process to have regular communication with both vendors and buyers throughout that period. I am pleased to hear that we communicated with you as a lack of communication is the main cause for complaints within estate agency. If we don’t communicate effectively and regularly throughout this process then the sale is at risk of falling through or sales taking longer than everyone expects. You requested an asbestos survey on the back of your mortgage survey, Marks recommendation to you, having worked in the industry for over 25 years, was that it was highly unlikely in this house. However once we knew exactly what the surveyors were wanting to do and this was authorised by the sellers, access was arranged on the same day. You confirmed the report was negative and you were happy to proceed with the purchase. We do wish you the best of luck in the future, but if you would like to discuss this further, please do contact us.

5/5

Google

I had a fantastic experience working with Isabella. I couldn’t be happier with the service she provided, highly recommended!

Shilpa · 3 June 2025

5/5

Google

I was greeted by Charlotte Ashley who was incredibly helpful and even more knowledgeable. Thank you for your help!

Tom · 23 December 2023

Agent replied · 21 March 2024

Dear Tom, Thank you for your kind words. Charlotte and the team@NEA to strice to deliver the best service they can. Thank you from all the team@NEA

5/5

Google

Thank you Jess Glynn Marla for helping me with my viewing.

Cupcake · 30 May 2023

1/5

Google

Not helpful when buying a property. Will unnecessarily both you with phone calls. Will also discourage ASBESTOS testing in properties with known Asbestos... Although I had to buy a property with them, I definitely won't be selling through them. I would hate to give them more of my custom.

Sierra · 28 August 2019

Agent replied · 26 August 2024

Dear Sierra C We are very sorry to hear that you were unhappy with the service received from Nicholas. The offer to completion process took just 9 weeks and it is normal in a sale process to have regular communication with both vendors and buyers throughout that period. I am pleased to hear that we communicated with you as a lack of communication is the main cause for complaints within estate agency. If we don’t communicate effectively and regularly throughout this process then the sale is at risk of falling through or sales taking longer than everyone expects. You requested an asbestos survey on the back of your mortgage survey, Marks recommendation to you, having worked in the industry for over 25 years, was that it was highly unlikely in this house. However once we knew exactly what the surveyors were wanting to do and this was authorised by the sellers, access was arranged on the same day. You confirmed the report was negative and you were happy to proceed with the purchase. We do wish you the best of luck in the future, but if you would like to discuss this further, please do contact us.

1/5

Google

It was a very bad experience to deal with NEA Lettings. They took advantage of paying the booking fee and refused to meet me in the rented appartment to give me the keys in addition they interedused new conditions for payment. I neither recommend them nor will deal with them again.

Mohamed · 26 November 2017

Agent replied

Dear Mohamed, I’m so sorry that you were unhappy with the service, unfortunately we are unable to release keys before the tenancy start date, at no stage did we change conditions for payment. I do hope you are happy in the property and wish you best of luck in the future. Kind regards, Sara

5/5

Google

Roz and Sara provided excellent advice and support in helping me to let out my property. They were incredibly efficient and a real pleasure to work with. I would not hesitate to recommend them to others.

Suzie · 18 May 2022

Agent replied

Thank you Suzie for your kind words

5/5

Google

Very nice and very friendly people. I highly recommend this place for anyone who wants to move to the new house!

Eglantina · 26 September 2023

Agent replied · 30 December 2023

Dear Eglantina, Thank you for your kind words. Its very much appreciated by all at NEA. Kind regards the team@NEA.

5/5

Google

I have had the pleasure of working with Dhanvir, Marilyn and Elaine for the Property maintenance dept and am glad and proud to say how helpful, friendly, courteous and professional they are.

Anthony · 18 October 2024

5/5

Google

I had superb viewing with Charlotte, she was very friendly and shared all the details I wanted to know about the property.

Tawana · 22 July 2023

Agent replied · 26 August 2023

Dear Tawana, Thank you for your kind words and we are delighted you had a great experience with NEA.

5/5

Google

Elaine at NEA is super helpful and attentive at helping with all questions and queries. Outstanding service!!!!!

Lauren · 25 November 2023

Agent replied · 30 December 2023

Dear Lauren, Thank you for your kind words. Elaine and all the team@NEA are delighted you are happy wiuth the service. Thank you again from all the team@NEA

5/5

Google

Fantastic, even.let me video call. Thanks Jess Glynn!

James · 30 April 2023

5/5

Google

Professional, responsive and seamless. NEA lettings have provided an impeccable level of service throughout my rental, problems (although very rare) have been quickly resolved and paperwork has been handled meticulously. Could not recommend this agency highly enough if you are looking for properties within the Reading area.

Dipesh · 26 November 2017

Agent replied

Thank you Dipesh, we wish you all the best in the future

5/5

Google

Fantastic experience with Nicholas Sales team - professional throughout my sale and demonstrated a wealth of local knowledge as well as experience. Would highly recommend to anyone thinking about buying/selling and I would not hesitate to use them again in the future

Eric · 29 February 2020

Agent replied

Thank you Mr Wood for your kind comments

5/5

Google

Jess Glynn Marla arranged for me to see a lovely property that had been newly advertised within 1/2 a day of me enquiring, whilst the property ultimately wasn’t for me she was kind and professional throughout and has promised to continue to help me find the right property for me and my family.

Kerri · 30 May 2023

5/5

Google

Brilliant service! Jess was very professional

Rob · 30 April 2023

5/5

Google

Jess Glynn Marla showed me around a lovely flat in caversham today and made me feel very at ease as I was by myself we looked around and she answered any questions I had professionally making sure I was well informed throughout the viewing. A great experience today from Jess 😊 …

Ellie · 30 May 2023

5/5

Google

Great experience with the lettings team. Gareth displays a passion for finding the right property for his clients rather than just organising random viewings for your budget. Good communication throughout and a friendly professional service from start to finish. Highly recommended!

Matt · 26 November 2019

Agent replied

Thank you Matt. Best of luck

5/5

Facebook

We couldn't be happier with our experience with Nicholas Estate Agents. The whole team were fantastic but particular thanks to Ben and John who made the moving process painless.

Fiona · 14 July 2014

5/5

Facebook

Good works deserves good recommendation, I appreciate the effort of Mr Donald Richard for helping me work from home despite being quarantined. Profits been made weekly as he promised, i invested $1000 and now making $15,200 weekly, All thanks to him, Wouldn’t have been easy during this lockdown he made me and my Family smile, Send him a DM and thank me later WhatsApp; +1(817)4407226 Email; donaldrichardforextrader@gmail.com

Omowunmi · 18 February 2021

5/5

Google

The best party in our house-buying process! Professional from start to finish and really made us feel at ease as FTB. Particular thanks to our agent Emma, who was very courteous and easy to get on with throughout.

Joseph · 26 November 2019

Agent replied

Thank you Joseph, congratulations!

5/5

Google

i was looking for rent a house over 3/4 weeks . NEA estate agents help me to rent a house the one i’m looking for . i want to thanks to charlotte who help me most . thank you .

Kamal · 23 December 2023

5/5

Google

NEA were great to work with, very happy with the service and always quick at responding to any queries. Highly recommend!

Emilie · 14 December 2022

Agent replied

Dear Emilie, thank you for your kind words. Its was pleasue to work with you and we wish you well in your new home. Kind regards the team@NEA

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