5/5
TrustpilotRichard customer service technician was…
Richard customer service technician was really helpful polite and explained about the jobs he was doing very well
Agent replied · 23 October 2024
Thank you Mark
Trusted Agent profile · Catterall
Anwyl Homes Catterall reviews
★★★★★
1,065 reviews across 1 platform
Preston Lancaster New Road, Catterall, PR3 0HL
Anwyl Homes's office in Catterall, at Preston Lancaster New Road, is rated 4.6 out of 5 across 1,065 reviews on 1 platform.
Reviews
Every review we hold for the Catterall office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotLee changed the door and locks He was…
Lee changed the door and locks He was very helpful, friendly and professional, recommend him as a go to for doors and locks
Agent replied · 24 August 2024
Thank you
5/5
TrustpilotJosh Hough came to our house today and…
Josh Hough came to our house today and did a lovely job on our ceiling. He will be back again once I have booked in to complete but he was very professional and knowledgeable when I was asking him questions. Great job Thankyou.
Agent replied · 12 June 2024
Hi Jess, thank you for leaving this great review about Josh and the work he carried out for you. Thanks again.
5/5
TrustpilotLee Ashworth and Josh.
5/5
TrustpilotLee Ashworth and Chris Appleton
Today we had Lee Ashworth and Chris Appleton at our property to close out some customer care issues we have had.The work they carried out was precise, clean and professional and I would not hesitate in recommending them.Thank you!
Agent replied · 12 June 2024
Hi Alexander, thanks again for leaving a great review about our Customer Service Team!
5/5
TrustpilotPaul Higham and Josh Hough who came to…
Paul Higham and Josh Hough who came to my house to do the repairs were perfect. They did everything with great care.
Agent replied · 24 August 2024
Thanks Pawel
5/5
TrustpilotGorgeous home
Gorgeous home, well built, very little on the snag list, all of which was dealt with swiftly.
Agent replied · 23 October 2024
Thank you!
5/5
TrustpilotCustomer service technician visit
Peter Giddins visited today and completed all jobs to a high standard and was very helpful 👍
Agent replied · 23 October 2024
Thanks Simon
5/5
TrustpilotOur experience with Stephen Homes
Our experience with Stephen Homes, at Anwyl Homes has been a very positive one. He has always been pleasant and courteous, friendly and professional and we feel that because of this we have a good rapport and are pleased to be purchasing a house from Anwyl Homes and through Stephen
Agent replied · 12 June 2024
Hi Helen, Thank you for taking the time to leave your lovely review. I know Stephen, and all our team, work very hard to provide our customers with a great experience so it's great to receive this feedback, thank you.
5/5
TrustpilotI would like to thank the sales…
I would like to thank the sales staff,that is Nigel,Tom & Alex for helping us through the purchase of our home in Abbeyfields taking out some of the stress by chasing up the bodies involved to complete our purchase. I have always said the best asset of a company is its staff,well done Anwyl
Agent replied · 12 June 2024
Hi,Thank you so much for taking the time to thank our Abbeyfields sales team. We all work really hard to make the purchase process as smooth as possible for our homeowners so it's great to receive the thanks for the team's efforts. We have passed your thanks on to the team involved to let them know. We hope you have many years of enjoyment living in your Anwyl Home.
5/5
TrustpilotReported a door lock was stinking came…
Reported a door lock was sticking came first thing in the morning great guy Chris Appleton nothing to much trouble went beyond and sorted out any problems anwyl should be proud of this guy
Agent replied · 12 June 2024
Thanks Mark!
5/5
TrustpilotGreat job by Chris, just a pity 10 months do be done
Have taken ages to get this done and should have be done before we moved in but Chris did an excellent job removing all the mortar from our windowsills and cleaning up the upvc ones too.
Agent replied · 12 June 2024
Hi Clare, thank you for your review, it is appreciated. We are doing our best to work quicker for non urgent issues and make sure as much as possible is cleaned before our homeowners move in.
4/5
TrustpilotWe have j8ust had some more work done by…
We have just had some more work done by Lee Asworth ,very thorough and perfect job as usual brilliant service Technician he is a credit to the company thank you again
Agent replied · 12 June 2024
Thanks Glyn!
5/5
Trustpilot5* experience - thank you!
Can’t speak highly enough of my truly wonderful experience with Anwyl; buying a new home is really daunting, but The Fairways team (in particular: Tom, Helen, Sarah and Gaz) bent over backwards to make sure my new home was as perfect as possible.Very grateful for a smooth and attentive experience! Great customer service!
Agent replied · 12 June 2024
Hi Mary,Thank you so much for your kind comments, we are very happy to hear how helpful our team were at our Fairways development. We will be sure to pass your feedback on and hope you enjoy living in your Anwyl Home for many years to come!
5/5
TrustpilotLee Ashworth has attended our property…
Lee Ashworth has attended our property on a couple of occasions now, he is really helpful and knows exactly what is needed to get the job done.
Agent replied · 12 June 2024
Thank you!
5/5
TrustpilotHappy with Chris' aftercare work
Chris Appleton came to our home to carry out some remedial work to our stairs. The work was of good quality and he was very professional, friendly, and accommodating around my work calls. Very happy.
Agent replied · 12 June 2024
Hi Daniel, thank you for your review about one of our Customer Service Technicians, Chris, he really appreciated it!
4/5
TrustpilotLee ashworth the customer service…
Lee ashworth the customer service technician was very approachable and professional when he was doing some work at our home to investigate some mold. It would be great to have him back if we need any further support
Agent replied · 12 June 2024
Hi Elin, thank you for your review about Lee, we can certainly try and allocate any future work to him if we can!
5/5
TrustpilotPeter Giddins arrived on time was very…
Peter Giddins arrived on time was very courteous and professional. Issue resolved quickly and neatly.
Agent replied · 12 June 2024
Hi Wendy, thank you for taking the time to leave this review, it's great to read your feedback about the team at our Parc Aberkinsey development. Thankyou.
4/5
TrustpilotLocksmith
LEEASH the technician from Anwyl.He is a very professional locksmith. He replaced the lockmaster in a short time and I can open and close the door lock smoothly.
Agent replied · 12 June 2024
Hi, thanks for this review about one of our Customer Service Technicians, Lee, he really appreciated it.
5/5
TrustpilotJosh the customer service technician…
Josh the customer service technician who attended my house to reseal my bath was very professional and did a great job! Thank you!
Agent replied · 12 June 2024
Thanks Ben!
5/5
TrustpilotOur visit today was to correct two…
Our visit today was to correct two errors made with mastic around the bath and in the shower .Chris Appleton did a good job .Prompt, personable and proficient . Thanks
Agent replied · 12 June 2024
Hi Sue, thank you so much for this review about Chris, it made his day!
5/5
TrustpilotGreat workman
Perfect, came in did the job perfectly and went, exactly what I needed, also very knowledgeable about other jobs that need looking at
Agent replied · 12 June 2024
Thanks James.
5/5
TrustpilotRichard and Josh spot on!
Richard and Josh came to replace a kitchen cupboard door today. They were prompt, efficient and very respectful of my property. Very happy with their service.
Agent replied · 12 June 2024
Thank you Ms Deans!
5/5
TrustpilotChris Appleton did an excellent job…
Chris Appleton did an excellent job putting right a problem reported to Anywyl when we moved in .It did look to me when we moved in finishing touches were rushed & were overlooked
Agent replied · 12 June 2024
Hi Neil, thank you for your review, we're glad Chris was able to sort your issue for you. Sometimes our site teams can miss the odd thing when finishing a new home, we therefore have a Customer Service team to ensure we sort these things for our homeowners.
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