Trusted Agent profile · Catterall
★★★★★
1,065 reviews across 1 platform
Preston Lancaster New Road, Catterall, PR3 0HL
Anwyl Homes's office in Catterall, at Preston Lancaster New Road, is rated 4.6 out of 5 across 1,065 reviews on 1 platform.
Every review we hold for the Catterall office, from every platform, shown as written. First names only.
5/5
TrustpilotLee & Josh replaced our front door sill…
Lee & Josh replaced our front door sill today, they’ve done a fab job and fixed issues that weren’t on their list to do! Both amazing at what they do. Thank you both again☺️
Thank you Ella!
5/5
TrustpilotQuick and professional
Quick and professional, straight to the point and easy to understand and get along with. Good taste in music
4/5
TrustpilotNow we are in and settled and the…
Now we are in and settled and the stress has been taken away we are very happy with our new Anwyl home. Any problems found were fixed.
Hi Laura, thank you for this review about Richard, one of our Customer Service Technicians. We were sorry to read that you feel differently about Anwyl Homes, please do get in touch with Customer Services if there is anything we can do to help.
5/5
TrustpilotLike a married couple
Chris and Pete came and did an excellent job. Nothing was too much trouble. Please send those 2 again if we need further work 😇
Thank you!
1/5
TrustpilotAfter sales services shocking.
After sales shocking at Victoria Mills site. After 8 months house full of crack and snags not completed. We were told we had to maintain them ourselves as it's expected once the plaster sets. 2 year warranty is a scam. Absolutely ridiculous.
Hi, we're really sorry to read this review, some shrinkage cracks in a new build home are to be expected, caused as your home dries out. However, if these are wider than a £1 coin or get bigger over time, please do get in touch with Customer Services who will be happy to help. Whilst your developer warranty doesn't cover everything in your home, we will investigate and resolve anything that is a build defect. We hope this helps.
5/5
TrustpilotAmazing service from Ian
Ian, the site manager, has been so helpful, friendly and polite throughout our moving in experience. Any questions that we had were answered promptly and any time we had any slight concerns, these were followed up straight away. Thank you for doing a great job with our house!
Hi Emily, thank you for taking the time to leave this review about Ian, our Site Manager. It was also lovely to read how happy you are with your house! Thanks again!
5/5
TrustpilotReview for international buyers
Being an international HK buyer, I find the sales representative, Mr. Will Waterworth, very helpful to get me through the purchase process. The clear and detailed explanation in the meeting settle all important issues for a new buyer with little knowledge of UK property market and pave the good way for future arrangement.
Hi Vincent, Thank you for leaving this review about a member of our sales team, Will. It's great to read how much he helped you with the purchase of your property, we wish you lots of happiness in your New Home!
5/5
TrustpilotLee Ashworth did a fab job repairing…
Lee Ashworth did a fab job repairing the silicone in the bathroom. Very professional. Would be good if I could get some more of my outstanding 4 week call items sorted this efficiently.
Hi Adam, thank you for your feedback about Lee, if you do need any help with your 4 week call items please get in touch with Customer Services who will be happy to give the site team a chase for you. They can be contacted via the webform on our website or by calling 03300 244955.
5/5
TrustpilotLee and Sophie
Lee came over with his assistant Sophie to seal a toilet in my house. He was really friendly and polite, and even aligned my front door so it closes properly because he noticed it was slightly out of line. Great service from a lovely team!
Hi Vicky, thank you for your review about Lee and Sophie in our Customer Service team. It's great to read they looked after you so well!
5/5
TrustpilotExcellent job by Chris from customer…
Excellent job by Chris from customer services last week even doing extra bits that had been waiting months for me other people to come back and finish. Just wish everything else had been so easy but finally getting there 12 months in.
Hi Clare, thanks for your review about Chris, one of our Customer Service Technicians. If there is anything else you need, please don't hesitate to get in touch with our Customer Service team.
5/5
TrustpilotRecently had Peter Giddins in for some…
Recently had Peter Giddins in for some joinery work, exceptional work and very tidy around the house. Would highly recommend.
Thanks Dan
5/5
TrustpilotPete & Josh - anwyl
Pete & Josh attended our property to resolve an on-going snag Both did a great job & a quick turn around!Josh has previously been to our property & was just as good then as he was today!
Hi, thank you for your review!
5/5
TrustpilotJosh Hough & Chris Appleton
We had a great experience with Josh Hough & Chris Appleton on 03/11/23 at Alexandra gardens. They were completing several snags for us and did a really good job. They're always incredibly efficient, we can't thank them enough!
Hi Charlotte, thank you for your review, the Customer Service team really appreciate your lovely comments, thank you.
5/5
TrustpilotRefitting of en-suite doorstop
Lee arrived on time and completed the job in a timely and professional manner. Thank you
5/5
TrustpilotAnwyl homes
Josh hough did a brill job of the boiler cupboard looks brill sanded it all down and repainted he explained all after care to keep it long lasting quality
Thanks Rachel
5/5
TrustpilotAbsolutely fallen in love with Anwyl…
Absolutely fallen in love with Anwyl homes, I have been to a number of builders but the sales lady was so lovely and helpful and I can’t believe how much is included against what other builders are offering. I am waiting for the next 3 bed to be released and then I will be reserving for sure ! Can’t wait
Hi Millie, thank you for your lovely review. We look forward to welcoming you as one of our homeowners very soon!
5/5
TrustpilotHad Richard Nelson round for some work…
Had Richard Nelson round for some work on the staircase. Excellent job, polite and cleaned up after himself. Highly recommend.
Thank you Dan
5/5
TrustpilotSnag list
Paul Higham visited. Very professional and helpful in his advice about the issues at hand. Sorted them on time. Good listener and punctual.
Thank you!
5/5
TrustpilotVery Happy
I’m renting a property on the Mill Green development and after a few teething issues I’m very happy, Nathan (site manager) has been amazing and always very prompt with fixing any problems. I would recommend 100%
Hi Kendal, thank you for your review about our Mill Green development and specifically the support you have had from Nathan, thanks again.
5/5
TrustpilotGreat job, quick and easy to talk too
Lee Ashworth - attended our house to fix a section of skirting board and paintwork. Did an excellent job and even spotted something that could be improved on the fitting of the door and helped to improve.
Hi Craig, thank you for taking the time to leave this review about Lee, it is appreciated.
5/5
TrustpilotPaul Higham (Technician) is absolutely…
Paul Higham (Technician) is absolutely fantastic. He has attended the property to fix a couple of things and on both occasions was super friendly, professional and helpful. Just a genuinely nice guy that knows his stuff, which is what you want when you have people come into your home.
Hi Sacha, thank you for you lovely review about Paul, we have passed your kind comments on to him. Our team love to hear positive feedback, thank you!
4/5
TrustpilotGreat team at Winnington Place!
I'm in the process of buying my forever home at Winnington Place, Northwich and can't thank the team enough for their help with everything! This is my first new build buying experience and Marie, Kelly and Phil have all given me support and help every step of the way so far. Just wish my completion date would hurry up!!
Hi Louise, Thank you for your lovely review, we will pass this on to our team at Winnington Place to let them know how happy you are! Our team work very hard to make the process of buying a new home as easy as they can, so they'll be really pleased to hear your comments. Hopefully we are welcoming you as one of our homeowners very soon!
5/5
TrustpilotGreat Team, Great Buying Experience
I purchased a property at Alexandra Gardens in Crewe, Jason who sold me the property was there from start to finish, he was a great support and helped with everything that I needed.
Hi Kate, thank you for this review, we passed your comments on to Jason and he really appreciated it, thank you.
5/5
TrustpilotChris and Paul did a fantastic job…
Chris and Paul did a fantastic job sorting out the cupboard doors in our kitchen
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