Trusted Agent profile · Catterall
★★★★★
1,065 reviews across 1 platform
Preston Lancaster New Road, Catterall, PR3 0HL
Anwyl Homes's office in Catterall, at Preston Lancaster New Road, is rated 4.6 out of 5 across 1,065 reviews on 1 platform.
Every review we hold for the Catterall office, from every platform, shown as written. First names only.
5/5
TrustpilotRichard Nelson & Josh Hough
Josh & Richard have been to fix issues in our home quite a few times now and they've always been hard working, kind and incredibly helpful. The work they've done looks absolutely amazing, it's night and day difference! Thank you once again both
Hi Charlotte, thank you for this review!
5/5
TrustpilotFantastic repair job
Josh Hough the technician came on time as promised and was professional both times. The job was done to perfection. He was friendly and polite. He made sure hallway was clean and tidy after the repair job was done. Well done Anwyl.
Hi, thank you for this review about Josh, one of our Customer Service Technicians, he really appreciated it.
4/5
TrustpilotAfter sale follow up
The quality of property is good. No major problems found since our moved in.However, for the minor defects, except the carpet, are not done and no follow up since then
Hi, thank you for your review, if you do need any help with getting the minor issues completed, don't hesitate to contact Customer Services by filling in the webform on our website and the team will be happy to help.
5/5
TrustpilotQuick and efficient service
Quick and efficient service, Lee was extremely helpful!
Hi Matyas, thank you for taking the time to leave this review, it's great to hear how helpful Lee was, thank you!
5/5
TrustpilotQuality work and lovely man
Quality work and lovely man Very happy with the quality and attention to detail in Lee’s work. He rectified work that had not been done well by the original workmen. Thank you!
Thanks Laura!
5/5
TrustpilotPaul - highly recommended
Paul arrived on time , he was polite and professional. Extremely tidy and efficient. Explained everything he had done and fixed the issues reported . Highly recommended .
Thanks Tina
5/5
TrustpilotPete - customer care
Pete from customer care came today to finish off interior decor around the back door and some settling cracks in paintwork. Couldn’t be happier with his work, extremely tidy and respectful of the property, and great finish to the jobs. Thank you!
Hi Sarah, thank you for your review about Pete, one of our Customer Service Technicians. We have passed this on to him and know how much he appreciated the feedback.
5/5
TrustpilotHad Lee Ashworth here today to look at…
Had Lee Ashworth here today to look at the door lock as it wasnt working he's done a fix until the parts ready one the 23rd very nice man and see you on Thurs 23rd thanks
Thanks Ryan, hope it all got sorted on the 23rd!
5/5
TrustpilotRichard Nelson
Richard came to complete some mastic work on our garden wall. He was on time and kept us informed every step of the way. He was very professional and friendly. A credit to Anwyl!
Hi Caroline, thank you for this review!
5/5
TrustpilotAll in all very good!
Bought my home in Jun'21 and had the usual snags and such, but the guys on site, especially Gaz were incredibly helpful in getting everything sorted around my schedule. House is a great size and some nice features I wasn't expecting so have to say I have zero complaints!!
5/5
TrustpilotRichard Nelson came over to do some…
Richard Nelson came over to do some repairs on the property and was fantastic. If we need to do anymore I hope he comes back.
Thank you!
5/5
TrustpilotQueens meadow Shavington
Queens meadow ShavingtonNeil&sam have been very polite and helpful around the site since I moved in. Nothing is too much for them, very appreciative of the support and advice they have given.
Hi Chelsea, thank you for leaving this review about our Queens Meadow development, all our team work really hard to provide a high quality home along with great service so it's nice to hear when they're getting it right.
5/5
TrustpilotSite manager
I just wanted to let you know how wonderful Nathan (the site manager) has been at sorting out our snags. Not only is he extremely friendly but he also is very organised and has dealt with all our issues professionally and in a timely manner. He really is a credit to Anywl.
Hi Emily, thank you for your review about Nathan, he has been working really hard to get things sorted for our homeowners, so I know how much he will appreciate your comments. Thank you.
5/5
TrustpilotGreat workmanship shown by Chris Anwyl Technician
Chris attended my property to fix some snags and he was friendly, efficient and has done a brilliant job. He completes jobs with care and precision and with a great finish. He was sure to inform me exactly what he has done before leaving and made sure I was happy with the finished result.
Hi Sophie, thank you for your great review about Chris and his work. All our team work hard to ensure they communicate well and produce a high quality of work so they really appreciate the feedback, thank you!
5/5
TrustpilotThe team at Edenhurst Grange have been…
The team at Edenhurst Grange have been amazing and really helpful with the moving in process and helping us settle in our new home. Shaun and Paul have been great with little issues we’ve had and even helped us when they didn’t have too. Love our new house thanks to the Anwyl Edenhurst Grange team.
Hi Anthony, thank you for your lovely review about our team at our Edenhurst Grange development. This team have been award winning on a number of occasions so it is great to see how happy their homeowners are too! Thank you.
5/5
TrustpilotChris Appleton very friendly
Chris Appleton very friendly, polite, very chatty :) took care my belongings while carrying out the work. He would be welcome back no problem. Thank you
Thank you!
5/5
TrustpilotReally good house to live in with two…
Really good house to live in with two parking spaces. Excellent work with nice details. Good customer service with care.
5/5
TrustpilotWe’ve had a great experience…
We’ve had a smooth experience throughout our purchase at Deva Green. From start to finish the service has been excellent.
5/5
TrustpilotHappy
Peter Giddins visited my property yesterday regarding my front door and was extremely professional, helpful, respectful courteous and informative. I require a new front door and frame.
Sorry to hear you need a new front door but thank you for your review about the service from Pete!
5/5
TrustpilotSatisfied work by customer care technician
Lee attended on time, started the work with care. He is thoughtful, and proactively adjusted our front door when he felt struggle to lock. He has been really careful to our furniture and conducted a very high quality work. He definitely has the pride on his work!
Hi Haitong, thank you for your review about Lee, one of our Customer Service Technicians, he really appreciated your feedback!
5/5
TrustpilotMoved into new house Winnington…
Moved into new house Winnington December 2023, for a new build, was happy with the quality and finish of the house, snags dealt with quickly and efficiently by the site manager Scott & Keith.
Hi Tony, thank you for your comments about Scott & Keith but also about the quality and finish of your home, it's great to hear.
5/5
TrustpilotGreat service
Great service, professional and friendly very courteous and always helpful with a willingness to go the extra “ mile” to get the job done. A credit to Anwyl.
Thanks Mike.
5/5
TrustpilotBuying my first home and the whole team…
Buying my first home and the whole team made it really easy and they were are super helpful helping through the entire process.
Thanks Lucy!
5/5
TrustpilotCustomer service technician
Richard Nelson attended some of the long standing problems with my house today. He did a wonderful job. He explained me the problem and how he is going to fix them. All work done is very professional. Happy with his service.
Hi Prateek, thank you for your review about Richard and the work he completed in your home. We immediately passed it on to him and know how much he appreciated it, thanks again!
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