5/5
TrustpilotGreat service
Peter Giddins came to paint and patch up a leak we had. Did a fantastic job, very professional and left it looking brand new.
Agent replied · 23 October 2024
Thanks Ashley!
Trusted Agent profile · Catterall
Anwyl Homes Catterall reviews
★★★★★
1,065 reviews across 1 platform
Preston Lancaster New Road, Catterall, PR3 0HL
Anwyl Homes's office in Catterall, at Preston Lancaster New Road, is rated 4.6 out of 5 across 1,065 reviews on 1 platform.
Reviews
Every review we hold for the Catterall office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent service!
Lee came today to sort the cracks on my stairs, not only has he has done an amazing job but he also noticed a problem with my front door that he fixed there and then.I am more than impressed with the service that I have received, Thank you.
Agent replied · 12 June 2024
Hi Hannah, thank you for your review, it's lovely to see that you were impressed with the service, we work hard to provide a great service for our homeowners, thank you!
1/5
TrustpilotI've not reviewed so how has this appeared?!
I haven't reviewed Anwyl then I get an email to say I have? I can give a review but it's not going to be pretty...
Agent replied · 24 August 2024
Thanks Mike!Edit: We think you must have completed a review in June about one of our Customer Service Technicians, hope that helps? If there is anything you aren't happy with please don't hesitate to get in touch with Customer Services via the webform on our website or by calling 03300 244955.
5/5
TrustpilotBought our beautiful home last April…
Bought our beautiful home last April and absolutely love it!! Steph and Sam at the site help us from start to finish and can’t thank them enough they have been very professional and helpful nothing is to much trouble for them. Great team!!! Would definitely recommend Anwyl Homes. Thank you
Agent replied · 12 June 2024
Hi Nicky, thank you for your lovely review, we have passed your comments on to the team at our Priory Gardens development and we know they will really appreciate your feedback - thankyou!
5/5
TrustpilotAll good
All good. Purchased house on fairways. Sales team were great and Gaz the site manager was amazing
Agent replied · 22 December 2024
Thanks!
5/5
TrustpilotAnwyl homes sales team were amazing…
Anwyl homes sales team were amazing from the beginning. Clear communication & very helpful. We worked mostly with Jason - he was wonderful
Agent replied · 23 October 2024
Hi, thank you for this great feedback, specifically about Jason, we have passed your comments to him, thanks again.
5/5
TrustpilotImpressive work completed.
Two technicians attended today and replaced our faulty front door lock. We found them to be friendly, courteous and very professional. They quickly diagnosed the problem and the job was completed within 10 mins. Impressive work.
Agent replied · 12 June 2024
Thank you!
5/5
TrustpilotAfter sale repairs
Lee Reynolds (Customer Service Technician) did a superb job of fixing several snagging issues of a high standard. He was polite, friendly and tidy and did it all with a smile on his face. Thank you. Sue
Agent replied · 12 June 2024
Thanks Sue!
5/5
TrustpilotCustomer service technicians
Customer service techs added to carry out minor remedial works. Rich and Paul attended promptly and carried out the work.They were professional and both very clean workers. Good service from both.
Agent replied · 12 June 2024
Hi, thank you for this feedback about Rich and Paul, they both really appreciated it. Thank you.
5/5
TrustpilotDelighted with our new Anwyl Hone
We moved into our Anwyl home in February, very happy with the friendly sales staff and site manager, no job was too much trouble and excellent communication. We are now very happy and settled in our new home. Sally and Andy Clay
Agent replied · 12 June 2024
Hi Andy, thank you for your review and great to read how helpful the sales and site teams were!
5/5
TrustpilotTechnician knew his stuff
Technician knew his stuff. Was thorough and mindful of our needs. He was professional and friendly. We had confidence in him, unlike other Anwyl employees.
Agent replied · 24 August 2024
Thanks Gareth, if there is anything else we can help with, don't hesitate to get in touch with Customer Services who will be happy to help.
5/5
TrustpilotChris Appleton
Chris Appleton, was a credit to the anwyl team along with Peter Giddins.We had a front door replacement.They were both very friendly and professional.Very happy with the job completed.
Agent replied · 12 June 2024
Hi Chris, thank you for this review about two of our Customer Service Technicians; Chris and Peter, they really appreciated it.
5/5
TrustpilotGreat experience from start to finish
Great experience from start to finish, beautifully finished home to a very high standard at Glyn Farm. Elizabeth who handled the sale was professional, courteous with a good sense of humour, credit to the anwyl company. Thank you for everything
Agent replied · 12 June 2024
Hi Leon, Thank you for this review about your new home and our Sales Adviser, Elizabeth, it is appreciated. We do hope you're settling in well.
5/5
TrustpilotPaul Higham
I had Paul Higham yesterday for adjusting the doors in my property , he was quite expert on what he was doing .He was really nice ,polite and patience.I couldn’t be happier with the service that I received yesterday , he is highly recommended .
Agent replied · 12 June 2024
Hi Katie, thank you for your great review about Paul, we immediately passed your comments on to him and we know how much he appreciated them.
5/5
TrustpilotExcellent service from Chris Appleton
Chris Appleton, Customer Service Technician, has done a brilliant job of replacing the ceiling and subsequent redecoration of our en suite.Chris took the time to explain everything thoroughly and left the en suite spotless and looking great!
Agent replied · 12 June 2024
Hi Lesley, thanks for your review about Chris, one of our Customer Service Technicians, we have passed your feedback to him and he was made up!
1/5
TrustpilotWe bought an Anwyl home at Udall Grange…
We bought an Anwyl home at Udall Grange in stone and will never buy another new build from this company again. ‘Family run business’ we were told...had nothing but problems. Terrible customer service, filthy when we moved in, 67 pages of snagging...I could go on. Really disappointed in what should have been our dream home, avoid at all costs!!! 😳
Agent replied · 12 June 2024
Hi Will, we're really sorry to hear you have been so disappointed with your experience with Anwyl Homes. We do work hard to rectify anything that is not correct and please get in touch with our Customer Service team if you need any further assistance on 03300 244955.
5/5
TrustpilotCustomer care visit
It was a pleasure to have Paul around to complete some customer care jobs 👍
Agent replied · 22 December 2024
Thank you
5/5
TrustpilotBathroom Pipe Boxing
Paul, Customer Service Technician, has just replaced some pipe boxing in the Bathroom and Ensuite.His workmanship and attitude were of the highest standard and he was totally professional at every level. A very big thank-you, Paul!
Agent replied · 12 June 2024
Hi, thank you for your review about Paul, one of our Customer Service Technicians, we have passed your feedback onto him.
5/5
TrustpilotRichard nelson
Richard nelson - always friendly and polite. Really is service with a smile 😊
Agent replied · 24 August 2024
Thanks Jessica!
5/5
TrustpilotHis work was excellent
Josh Hough work was excellent
5/5
TrustpilotJust had Richard the service technician…
Just had Richard the service technician from Anwyl to carry out some missed works from key hand over and also to re-silicone some movement joints in the garden walls. He was really pleasant to deal with and even arrived early.
Agent replied · 12 June 2024
Hi, thank you for leaving this review about Richard, great that he did the job but was also early!
5/5
TrustpilotNew home at Fairways
I have recently moved into one of the new homes at the Fairways site and I have found all the staff involved great to work with. As a special highlight, both Gaz and Isaac, as part of the site management team, have been exceptionally friendly, conscientious and helpful.
Agent replied · 12 June 2024
Hi Amna, Thank you for taking the time to leave such a great review, we know our team at the Fairways will really appreciate your feedback. We wish you many years of happiness in your new Anwyl Home!
5/5
TrustpilotRepaint the wall
Lee came to repaint the wall on Wednesday. He is very polite and very helpful. Extremely nice guy and very professional work that I never met with a staff from Anwyl Home. Thanks a lot Lee!
Agent replied · 12 June 2024
Thank you Ronald!
5/5
TrustpilotChris Appleton came to reseal our…
Chris Appleton came to reseal our shower after having some work done on it! He was very pleasant, tidy and did a great job. Thanks for your help
Agent replied · 12 June 2024
Thank you Carina!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
