Every review we hold for the Catterall office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAnwyl Customer Service Technicians Lee…
Anwyl Customer Service Technicians Lee Ashworth and Rich attended to a defect with my stairs. Friendly and helpful, completed the job and cleaned up & advised on some other items while at my home. Good service .
Rachel · 14 February 2023
Agent replied · 12 June 2024
Hi Rachel, thank you for your review about Lee and Richard, the team all work really hard so they appreciate the positive comments, thank you!
★★★★★ 5/5
TrustpilotLee Reynolds and Chris Appleton were extremely polite and…
Lee Reynolds and Chris Appleton came today to sort our garage door they were both extremely polite and did a wonderful job , really happy with the service. Great assett the team.
Jw · 14 July 2023
Agent replied · 12 June 2024
Hi, thank you for taking the time to leave this review, it is appreciated.
★★★★★ 5/5
TrustpilotChris
Chris did a fantastic job on fixing the awful jobs done by anwyl subcontractors. Professional always and a pleasure to talk to.
KFleming · 2 March 2024
Agent replied · 12 June 2024
Thank you!
★★★★★ 5/5
TrustpilotChris Appleton and Pete came to repair…
Chris Appleton and Pete came to repair my front door and ensuite. Excellent customer service and very friendly. Thanks guys:)
Sophie · 10 April 2024
Agent replied · 12 June 2024
Thanks Sophie!
★★★★★ 5/5
TrustpilotPlaster snagging repair
Lee, the technician came today, managing to fit me in between other jobs. Very clean, neat and tidy as well as friendly and professional. Super chap.
Kevin · 1 December 2023
Agent replied · 12 June 2024
Hi Kevin, thank you for leaving this review, much appreciated!
★★★★★ 5/5
TrustpilotSkirting replacement
Josh Hough arrived on time and did a neat job, he was polite and professional leaving everything clean after completing the work
Diane · 22 February 2024
Agent replied · 12 June 2024
Thank you Diane!
★★★★★ 5/5
TrustpilotThanks to the professional Paul
Paul Higham installed the shower screen for me today. It was on time and efficient, and the workmanship was very careful. Thank you so much.
Edmond · 18 December 2023
Agent replied · 12 June 2024
Thanks Edmond!
★★★★★ 5/5
TrustpilotHappy and satisfied
Glad to have major snags done after the 4 week call. Thanks Mr. Joe Turano (site manager), who helped follow-up and resolved my house issues properly.
Tse · 23 November 2023
Agent replied · 12 June 2024
Hi, thank you for this review about our Fairways development.
★★★★★ 5/5
TrustpilotVery professional and friendly man.
Very professional and friendly man.I would recomend.
Barbora · 4 November 2024
Agent replied · 22 December 2024
Thank you
★★★★★ 5/5
TrustpilotPaul Higham
Just had Paul Higham round doing repairs to creaking landing and stairs, job well done and left clean and tidy
Alistair · 21 March 2024
Agent replied · 12 June 2024
Thank you Alistair!
★★★★★ 5/5
TrustpilotJosh arrived on time and was very…
Josh arrived on time and was very friendly and helpful
Lisa · 16 September 2024
Agent replied · 23 October 2024
Thanks Lisa
★★★★★ 5/5
TrustpilotJosh and Lee arrived early and were…
Josh and Lee arrived early and were very friendly, carried out the work and had it done in no time. Great work.
Karl · 6 February 2024
Agent replied · 12 June 2024
Hi Karl, thank you for your review about two of our Customer Service Technicians, they all work really hard so it's lovely when they receive this feedback.
★★★★★ 5/5
TrustpilotPaul Higham Customer service…
Paul Higham Customer service Technician,attended our ensuite shower tray problem .He was very polite, kept us informed of the progress and cleaned up before he left,and advised us of the next step to complete the work.
MR · 17 January 2023
Agent replied · 12 June 2024
Hi Charles, Sorry to read you had a problem with your shower tray but glad that Paul was able to help sort it and that you were very happy with his work, thank you!
★★★★★ 5/5
TrustpilotVery helpful
Very helpful, very polite. Very understanding. You can tell they care.
Anthony · 23 August 2024
Agent replied · 23 October 2024
Thank you Anthony, we certainly do.
★★★★★ 5/5
TrustpilotRepairs by Anwyl, 5*
Had work done today by Richard Nelson and Josh Hough, no mess! Punctual, polite and what they managed to get done today was an excellent job, massive thank you to them both
Joaanne · 22 May 2023
Agent replied · 12 June 2024
Hi Joanne, thank you for your lovely comments about the work completed by Richard and Josh. We have immediately passed your feedback onto them and we know how much they appreciate it - thank you!
★★★★★ 5/5
TrustpilotPeter Giddins and Lee came to complete some cosmetic work following a bannister repair and did such a good job and were so polite. Also left no trace and cleaned up so helpfully
Peter Giddins and came to complete some cosmetic work after a bannister repair
Dorothy · 18 July 2024
Agent replied · 24 August 2024
Thanks Dorothy
★★★★★ 5/5
TrustpilotLee Ashworth from the get go was…
Lee Ashworth from the get go was friendly and informative about the work he carried out, the new lock is perfect and my doors have stopped sticking. Thank you so much
Amy · 14 June 2023
Agent replied · 12 June 2024
Hi Amy, thank you for your review about one of our Customer service team, Lee, we know he really appreciates the feedback! Thanks!
★★★★★ 5/5
TrustpilotGreat customer service
Today we had Chris round to fix some snags in our bathrooms. Lovely gentleman, friendly, happy to help, nothing was too much trouble. One of the only positive experiences I’ve had with Anwyl Homes.
Siobhan · 14 March 2023
Agent replied · 12 June 2024
Hi Siobhan, thank you for your great review about Chris, sorry to hear their might have been other things you weren't happy with, feel free to get in touch with our Customer Service team if you need any help with anything, either via our online webform or by calling 03300 244955.
★★★★★ 5/5
TrustpilotGreat service
Was very flexible to work around timings, quickly fixed the issue with no problems and done a very good job.
Hannah · 4 March 2024
Agent replied · 12 June 2024
Hi Hannah, thank you for this review!
★★★★★ 5/5
TrustpilotGreat job Richard
Richard Nelson has just been to fix the lock on our front door. Brilliant job - very thorough, polite & professional.
Andrew · 13 February 2024
Agent replied · 12 June 2024
Thanks Andrew, much appreciated!
★★★★★ 5/5
TrustpilotChris Appleton came today to do some of…
Chris Appleton came today to do some of my snagging, he was extremely helpful, got on with everything with everything and generally a lovely guy.
Olivia · 24 April 2025
★★★★★ 5/5
TrustpilotLee Ashworth, integrated appliances and fire door mod
Lee arrived on time and got straight to work. His work was done quickly and cleanly, I’m extremely happy with the end result. Can not fault Lee at all if I tried.
Jack · 27 April 2023
Agent replied · 12 June 2024
Hi Jack, thank you for your review about one of our Customer Service Technicians, Lee, it's great for him to receive the feedback, thank you.
★★★★★ 5/5
TrustpilotExcellent Technician
Josh Hough, the Customer Service Technician, did a great job at reporting and repairing the issues we had. He was very thorough and his work was to excellent standard.
The · 19 July 2023
Agent replied · 12 June 2024
Hi, thank you for this review about Josh, one of our Customer Service Technicians,
★★★★★ 5/5
TrustpilotHas Chris Appleton attend to fix some…
Has Chris Appleton attend to fix some snags. Straight to the job. Good finish on the work. Nice chap too. Thanks
Oliver · 26 January 2024
Agent replied · 12 June 2024
Thanks Oliver!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.