Trusted Agent profile · Catford
Verified
★★★★★
495 reviews across 2 platforms
87 Rushey Green, Catford, SE6 4AF
Robinson Jackson's office in Catford, at 87 Rushey Green, is rated 4.0 out of 5 across 495 reviews on two platforms, including 266 Google reviews rated 4.8.
Every review we hold for the Catford office, from every platform, shown as written. First names only.
5/5
GoogleI am thoroughly impressed with the team at Robinson Jackson Catford Estate Agents. I particularly want to highlight and thank the work done by Jamie Nicol in obtaining my dream home as a first time buyer. He has gone above and beyond, is …
5/5
GoogleRobert Langley of Robinson Jackson (Estate Agents) came round and was "Mr Professional" …
1/5
TrustpilotSwerve!
Really inadequate and incompetent service from these guys. From a tenants point of view, they will forget about you as soon as they have your money. We did not receive an inventory until after we moved in and for which after emailing several times to highlight some major issues, never once heard back from anyone. In short, it was a huge mistake to go with Robson Jackson; but such mistakes are there to be learnt from. Don’t make the same mistake we did! The woman who showed my partner round failed to highlight there was no fridge or freezer, that the electric meter is on a stick (in 2021!?) there is damage to the property as well as previous tenants belongings which would lead to the obvious conclusion that the property was not professionally cleaned before hand. All in all, this move has become a total nightmare and one that I wish we had not had made. We had been let down by several other agents before hand but I would encourage you to do your research and find a better set of agents who can offer you basic support i.e: courtesy to at least respond to your emails!
5/5
GoogleWe had the pleasure of working with Maria to progress with the purchase of our first home. We had an incredibly stressful experience with our solicitor and in moments of frustration and worry (we very almost lost our house due to the …
5/5
GoogleGreat team with an especially kind, supportive and hard working individual called Maria from the progressing team. Not only did she stay on top of everything but she also tackled anything no matter what you threw at her, from the basics of …
5/5
TrustpilotFantastic service provided for the…
Fantastic service provided for the selling of my mum's property. Ben and the team ensured we were kept up to speed throughout the process from start to finish.
5/5
GoogleI spent some time looking for a property to buy and was supported by Rob Langley. I found his knowledge of the areas very helpful and he was very professional and courteous at all times. I felt he went above and beyond to listen to my requirements and offer ideas accordingly.
1/5
TrustpilotAgent didn’t show up for viewing appointment
Went for an appointment to view a house in Erith and the agents didn’t show up. I have traveled for than 2hr on a Sunday for this! Absolute disgrace!
5/5
GoogleNice and friendly customer service and open minded
5/5
GoogleThe service I received from Lorraine ,Matt, Chris and Louis at Robinson Jackson Catford was fantastic.Very professional and friendly team , always ready to help and give advice. Fantastic through service, will definitely recommend .Thank you so much for everything.
1/5
TrustpilotTreated me like I was bothering them by…
Treated me like I was bothering them by trying to buy a property. All other estate agents in the area were simply more professional and more relaxed.
5/5
GoogleFriendly and knowledgable staff, great service from start to finish. Really know the local area. Had strong viewings very quickly. The sales process was expertly managed by Maria, who was always on top of things and communicative and supportive throughout. Very happy with the service provided.
5/5
GoogleBrilliant service as always, fast responses. I was able to move into my new home really quickly. Special thanks to Alex and Micheal for a professional service.
5/5
GoogleAn excellent experience in searching for and ultimately purchasing a property. Matt was highly pro-active and communicated well. He always ensured that we were informed of any changes or new information. He went above and beyond his means …
1/5
Trustpilotsending me letters saying my property…
sending me letters saying my property has lost value and telling me to change agents when the property is not for sale, really bad marketing, will never use
5/5
GoogleBrilliant service as always, fast responses. I was able to move into my new home really quickly. Special thanks to Alex and Micheal for a professional service.
1/5
TrustpilotHanged up when tried to enquire about a letting
I merely called to enquire about a property for the employee whom I was speaking to, to just hang on me when I just wanted to say "OK, I think nobody will cancel the block viewings I will try again" which I didn't even manage to utter as she rudely hanged up on me! Poor treatment of customer...I've never experienced such thing...
5/5
GoogleI would happily recommend the team working at Robinson Jackson Catford. I bought my house through Robinson Jackson and I'm really pleased to say I have recently completed the purchase of my first house. They offer a friendly, helpful, and …
5/5
GoogleRobinson & Jackson has been an invaluable asset to us during our house buying / selling experience. Rob has shown us the uptmost dedication in a thoughtful and considerate manner. We can’t thank him enough for his negotiation and management …
5/5
GoogleA great team, Maria, and Chris, in particular. Very understanding of delays that can happen in issues with leasehold/freehold, and never pressured me, a first time buyer. In fact, were very reassuring. I had seen a number of flats with …
5/5
GoogleI highly recommend Robinson Jackson Catford. They recently sold a property for me with a tricky lease extension attached to the sale and they handled the whole process brilliantly. They kept the buyer and myself informed every step of the …
5/5
Trustpilot5 Stars for RMJ Sittingbourne
This review is regarding Robinson, Michael & Jackson in sittingbourne (part of the Robinson Jackson group). This is the second time I have used them to sell my property and have again received the same fantastic service. From start to finish they have been great. Very proactive and understand what a ‘sense of urgency’ is. They qualified the buyer well and ensured everything was in place before the stamp duty holiday ended. I have no issue in recommending the Sittingbourne branch of this Estate Agent.
1/5
TrustpilotThe worst of the worst. please do not use
Wow. Why did I not read these reviews before using them. I have basically had the same experience specifically with Robinson Jackson Lettings. Ellie, who I have met sounded so promising at the beginning then everything was just a BIG mess, they dont update you, late viewings, they even tried to put in a dodgy tenant just to get rid of my property! Not to mention they charge one of the highest monthly fees 14% including VAT and the highest moving in fee of over £1000 not even including the contract. The worst is they moved in a tenant without doing an inventory, very dodgy and they obviously do not care about your flat and its contents. Filed a formal complaint today. Please do not make the same mistakes that I have done. It is very stressful.
4/5
TrustpilotProactive sales progressor
Sidcup branch Sam birks was amazing and so helpful at getting the sale across the line. Provided regular updates and pushed the seller to provide the necessary information.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
