Monochrome Homes Caterham reviews

★★★★★ 5/5

Google

HIGHLY RECOMMENDED!! We had a fantastic experience selling our home through Monochrome and couldn’t be happier with the service we received Issy, Zo and Ismail. From the very first valuation through to completion Monochrome were personable, professional and knowledgeable.

Ramon · 17 March 2026

★★★★★ 5/5

Google

Ismail was a pleasure to work with, he was very professional throughout the whole process. He had great communication, he worked very hard and there wasn’t anything that was an issue to him. I wouldn’t hesitate to recommend or use Ismail again when moving home.

Mark · 21 June 2021

★★★★★ 5/5

Google

I would like to take a moment to commend the exceptional service and support provided by Monochrome Home Lettings Ltd, particularly by our designated Portfolio Manager, Ismail Tekbiyik. He recently managed a complex tenancy change, property refurbishment, and a subsequent Short Let crossover, all while accommodating my specific and challenging personal circumstances. Ismail responded promptly, efficiently, and with great professionalism, ensuring that both the existing and new tenants were well taken care of in a compassionate manner-a quality I highly value as a landlord. Throughout the entire process, Ismail meticulously gathered all necessary information and worked closely with local contractors to address any issues that arose on the ground. His attention to detail and dedication went well beyond the usual expectations, and as a landlord based outside of the country, I truly appreciate his efforts in ensuring everything was handled smoothly. I was extremely impressed with his professionalism and problem-solving abilities, and I would wholeheartedly recommend him without hesitation.

John · 4 December 2024

★★★★★ 5/5

Google

Selling our home wasn’t easy, we had many ups and downs but through it all we relied heavily on Ish and Zoey and they never let us down. Always available to offer advice, to act as a sounding board and to bounce ideas off, i can highly recommend Monochrome. They are a results driven organization.

Ian · 10 August 2024

★★★★★ 5/5

Google

Monocrome manage several properties on my behalf and have always done a really good job but keeping in touch and managing tenants and any issues I would highly recommend them. I will also be using them to sell property as I’ve every confidence that’ll do a good job.

David · 4 November 2024

★★★★★ 5/5

Google

I have found dealing with Ismail and the Monochrome Homes team an absolute pleasure. Ish was very knowledgeable about the local area, personable and always available to talk to. Couldn't recommend these guys highly enough....first class service with a smile!PositiveResponsiveness, Professionalism

Jamie · 21 June 2021

★★★★★ 5/5

Google

I had a great experience with Monochrome Homes from start to finish. They handled the sale of my property professionally, kept me well informed throughout, and made the whole process smooth and stress-free. Their knowledge of the market and …

Danny · 17 January 2026

★★★★★ 5/5

Google

We would highly recommend Monochrome. We have had excellent service from our first phone call to our meeting with Ismail. He is very knowledgeable on all aspects of our requirements. Ismail took his time and explained everything to us with no pressure to use his services. We would not hesitate to recommend him to friend's and family.

Ray · 21 May 2024

★★★★★ 5/5

Google

Ismail and the team was extremely helpful with buying my property, very reactive and personal, I will be using Monochrome again.

Marcus · 13 March 2025

★★★★★ 5/5

Google

I decided to go with Monochrome homes as I was recommended by a family friend. Throughout the process of selling my home they were honest, reliable and hard working - always available after hours which i have never come across before. The Estate agent that helped me sell my home was called Ismail, he was lovely. I could not recommend this Estate agency enough, no complaints over here! Will defiantly use again in the future! Thank you Monochrome for all your help, you are the best in the game!

Amber · 21 June 2022

★★★★★ 5/5

Google

Ismail went above and beyond to find me a property and helped make a very stressful time a lot less stressful! Would definitely recommend Monochrome Homes.

Eve · 3 December 2024

★★★★★ 5/5

Google

Fantastic service and listened to our very specific needs Thank you so much Ismail and Leya for all your assistance

Jake · 21 June 2023

★★★★★ 5/5

Google

Ismail and his team at monochrome went above and beyond, in terms of service and dedication to delivering exactly what we was after. Highly recommend.

Callum · 3 December 2024

★★★★★ 5/5

Google

Very Happy with Monochrome Estate Agents! Great service from start to finish with Ismail and his team. 💫⭐️ …

Luke · 21 June 2023

★★★★★ 5/5

Google

I recommed this estate agents highly they was friendly very efficent and helpful all the way through from start to finish i would definitley use them again .

Mark · 17 March 2026

★★★★★ 5/5

Google

We recently sold our first home through Monochrome Homes and the experience was exceptional from start to finish. The initial stages - valuation, listing and finding a buyer - happened incredibly fast. While we encountered some delays …

Demi · 17 December 2025

★★★★★ 5/5

Google

Thanks to Monochrome Homes, I successfully completed my first property purchase even though my personal circumstances were quite complicated. The professional support, patience, perseverance, guidance and very positive attitude meant we were able to overcome the challenges that came with my peculiar case. I highly recommend Monochrome Homes especially for first time buyers. I'm already looking forward to and hopeful of working together on my next property purchase and/or in the near future.PositiveResponsiveness, Quality, Professionalism, Value

Sylvanus · 21 June 2022

★★★★★ 5/5

Google

I recently purchased some property and used Monochrome Homes to guide me through the process their approach was professional keeping me updated on various stages of the sale and checking in regularly to keep me updated on the progress never at one moment did I feel any stress these guys are sensible and trustworthy.

All · 22 March 2024

★★★★★ 5/5

Google

We had a great experience with Monochrome homes ! Ismail was brilliant from our first viewing up until completion, would highly recommend !PositiveResponsiveness, Quality, Professionalism, Value

Ryan · 21 June 2022

★★★★★ 5/5

Google

Unbeatable service from Ismail in selling our house. We chose him personally over other Estate Agents in the area because of his enthusiasm, professionalism and expertise in the industry. This guy could turn around the reputation for Estate Agents single handedly, due to his genuinely friendly manner and his drive to get the best outcomes for his clients, without compromising on integrity. Would wholeheartedly recommend him and wouldn't go anywhere else in the future.PositiveProfessionalism

Sarah · 21 June 2022

★★★★★ 5/5

Google

I had an excellent experience with Isabelle. She was very helpful, approachable and always quick to respond to any questions. The whole process was simple and stress-free. I would definitely use monochrome homes again.

Louise · 17 December 2025

★★★★★ 5/5

Google

Another great experience from start to finish with Ismail and team - genuinely wouldn't look anywhere else when buying or selling in the future

Shashi · 21 June 2022

★★★★★ 5/5

Google

Ismail was vey helpful giving excellent service and wonderfully professional. He gave practically 24/7 service responding and helping whenever I rang.PositiveProfessionalism

Isdani · 25 August 2022

★★★★★ 5/5

Google

A big thank you to monochrome homes I can not speak highly enough , from finding the prefect house for my parents guiding them every step of the way always keeping them updated for there pace of mind even arranging Solictors to speed up the process and the finishing touch my mum was presented with a beautiful Bouquet of flowers form the director himself.we would highly recommend Monochrome homes .

Andy · 21 June 2022