Trusted Agent profile · Caterham
★★★★★
146 reviews across 2 platforms
5C High Street, Caterham, CR3 5UE
Monochrome Homes's office in Caterham, at 5C High Street, is rated 5.0 out of 5 across 146 reviews on two platforms, including 143 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Monochrome Homes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Caterham office, from every platform, shown as written. First names only.
5/5
GoogleLeya focused on what I needed as an individual who is new to the United Kingdom. She went out of her way to invest time in answering questions and actually listening to my concerns and needs. I highly recommend Monochrom Homes. The experience was stress-free and pleasant.
Thank you Jessica Wishing you all the best
5/5
GoogleIsmail made sure I knew exactly what was happening every step of the way; I also got great advice regarding my onward purchase. It was really nice to have someone knowledgeable and approachable during such a stressful process. My flat has now been sold and I have the keys to my new house in time for Christmas!
Thank you Suneeta for your 5 star review on us. Thank you for moving with Monochrome, we hope you are enjoying your new life in your beautiful new home Monochrome Homes
5/5
GoogleGreat service from Ismail and the team! Incredible from start to finish, would highly recommend!!
5/5
GoogleI would highly recommend monochrome, Zoe went above and beyond for us throughout the whole process of buying our home and we couldn’t be happier. Would recommend to anyone :)
Thank you so much for your review Lizzy!
5/5
GoogleCracking service, Ismail went above and beyond to get us our dream house, communication was constant, always keeping us in the loop, and even after the sale had completed, we still have support over any concerns. Would highly recommend 👌 Thanks Ish and team!
Thank you Chris, we hope you are enjoying your new home!
5/5
FacebookIshmail and the team at Monochrome Homes went above and beyond to help with my Let property. The whole process was flawless and I couldn’t recommend them enough. If you’re looking for an agent who cares and listens, look no further and go with Monochrome Homes. 10/10 thank you again!
5/5
GoogleWe made a move to a bungalow by the sea. We selected Monochrome and we were SO glad that we did. It was a short but fairly volatile chain, but from start to finish Zoe, Issy and Ish dealt with it in a thoroughly professional manner. We were kept informed at every step and our interests were always paramount. We would highly recommend Monochrome to anybody making their next move.
5/5
GoogleIsmail is not your 'typical' estate agent - which is a good thing! We had a great viewing on a property and he allowed us to explore on our own whilst also being on hand to answer any questions we had.
Thanks Francesca, Hope you managed to find your dream home!
5/5
GoogleA huge thank you to Ismail for helping us through the buying of our new home. Ismail was always available to advise, support & go the extra mile, even after completion. I can highly recommend Ismail & monochrome homes. Thank you.
Thank you Clive!
5/5
GoogleIsmail and the team made buying our dream home a reality! The whole process was dealt with professionally and with a personal touch - I’d definitely recommend Monochrome Homes to anyone looking to sell in the local area. Thank you!
Thank you Kristie for your review, we hope you are loving your beautiful home!
5/5
GoogleWe sold our flat with Monochrome Homes in 2 days! Ismail and his team were friendly, efficient, trustworthy and professional. Would highly recommend! Thanks so much!
5/5
GoogleCould not recommend Monochrome enough! As first time buyers we were ignorant to much, if not all of what we encountered. Zoe made the process so much smoother with advice and prompt replies throughout helping us to navigate any issues that arose. Thank you!
5/5
GoogleIsabelle was amazing - super helpful and answered all my questions very quickly!
5/5
GoogleIsmail was extremely professional and supportive throughout the entire buying process. Hey kept us in the loop with any updates / requests and went out his way to help. We would highly recommend using Monochrome Homes, we had a great experience. Thank you for all the support!!
Thanks John for your 5 star review, We wish you the best of luck in your beautiful bungalow. Best wishes Monochrome Homes
5/5
GoogleBig thanks to Zoe and Monochrome for their efforts in helping us buy our first home! 5* service
Thank you Alex
5/5
GoogleIsmail was professional, kind and willing to share with us lots of insights about property market. My viewing experience with him was superb
Thank you so much for your kind comments Clark. We wish you all the very best in your new home. Best wishes
5/5
GoogleHighly recommend Ismail and his team at monochrome homes.
Thank you Danielle
5/5
GoogleThe whole process was made easy and smooth by the whole team, especially Ismail. They were always on time and there to answer any questions or assist with any queries from our buyer.
Thank you Sophie , we hope you enjoy your new home!
5/5
GoogleFantastic company to work with, very professional and efficient in selling our house. Ismail went out of his way to ensure the sale was progressing & informed us every step of the way. We would definitely recommend. Paul & CharlottePositiveResponsiveness, Quality, Professionalism, Value
Thank you Paul. We appreciate the opportunity and glad we could deliver. We very much look forward to working with you in the future. Monochrome Homes
5/5
GoogleI would highly recommend Monochrome Homes, Zoe was so helpful and supportive throughout our whole process! Thank you
Thank you Sam!
5/5
GoogleThe team at Monochrome Homes have provided an excellent service from start to finish. We approach Ismail whom we have known for many years to sell a flat that we had been letting in South Croydon. The quality of the photos and brochure were excellent and we left the sale in his safe hands. It wasn’t long before they found a suitable buyer and once the sale was agreed they continue to provide regular updates. The property market has been a bit choppy recently and with uncertainty in the market and interest rates going up we were sceptical whether the sale would happen. Undeterred Monochrome handled the sale in a professional manner and pushed all doubts to the side successfully progressing the sale through to completion. We are very happy to recommend Monochrome Homes to anyone looking to sell and look forward to working with them again in the future.
Thank you Matt. We look forward to working with you again in the not to distant future!
5/5
GoogleIsmail is a fantastic estate agent. I was buying my first house and Ismail did everything he could to ensure the process was smooth and seamless. Ismail is friendly and approachable and I'd recommend him to anyone else buying a property - first class service.PositiveResponsiveness, Quality, Professionalism, Value
Thank you C B for your outstanding review. We are pleased we managed to make the process smooth and seamless and that always gives us great satisfaction. We look forward to working with you again in the future Monochrome Homes
5/5
GoogleThe team at monochrome homes were excellent! Me and my partner brought our first property through them and can’t praise them enough. Very politely and helpful and always picked up the phone ready to help with any questions we had.
5/5
GoogleMonochrome homes were brilliant from start to finish and made the whole experience hassle free. In particular Ish who was very professional and knew his stuff and was on top of everything. I would definitely recommend these guys…PositiveResponsiveness, Quality, Professionalism, Value
Mr Cook, thank you for such an outstanding review. We appreciate the opportunity and we look forward to working with you again soon. Monochrome Homes
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Monochrome Homes's Caterham office has 146 reviews across two platforms: 143 on Google, 3 on Facebook.
Monochrome Homes Caterham is rated 5.0 out of 5 across all 146 reviews, and 5.0 out of 5 on Google from 143 reviews.
Yes. In The Trusted Agent 2026 awards: Monochrome Homes, Caterham won Trusted Agent.
Monochrome Homes Caterham, 5C High Street, Caterham, CR3 5UE.
