Every review we hold for the Castleford office, from every platform, shown as written. First names only.
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5/5
GoogleFantastic estate agent. Very glad I went with Reeds Rains Castleford as can't imagine selling my home would have been the same without. Janine, Rebecca and Alison were excellent, from the valuation, to the viewings, through to completion. A massive thank you to Alison who dealt with me most weeks for nearly 6 months but was absolutely brilliant and always went above and beyond. Would highly recommend!
Sonia Β· 8 February 2022
Agent replied Β· 18 January 2024
Thank you Sonia, we have all enjoyed looking after you. Thank you for being a super customer and for your lovely words. Best Wishes, Alison, Rebecca and Janine
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5/5
GoogleFantastic company would highly recommend.
I dealt mainly with Alison and Rebecca.
My first buyer pulled out and they found me another buyer the next day. Thanks so much for all your help and have a wonderful Christmas.
Sonya
Casey Β· 26 December 2025
Agent replied Β· 16 January 2026
Hi Sonya, it was lovely to receive a Google review from you, thank you so much. We all hope youβre settling in well and starting to feel at home in your new place. Wishing you a wonderful Christmas and all the very best for 2026.
From all the team
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5/5
GoogleWould absolutely recommend RR Castleford 100%
I would hope mine was one of the more 'challenging' sales, took well over 2 years, but Rebecca and then Alison never wavered or doubted it, and we're confident β¦
Normy Β· 13 January 2026
Agent replied Β· 16 January 2026
Thank you for taking the time to share your experience. It was a challenging one but we got there in the end. We hope you are very happy and enjoying the next chapters in your life. We wish you well.
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5/5
GoogleAll the staff at the Castleford office are very friendly, helpful, and knowledgeable. Given how horrendous the process of completion is, the staff did their best to make it run as smoothly as they could for us.
Lisa Β· 26 December 2025
Agent replied Β· 16 January 2026
Hi Lisa, thank you so much for taking the time to leave such a lovely review, it really means a lot to us. We hope youβre settling in comfortably and already starting to feel at home in your bungalow. Wishing you a truly wonderful first β¦ More
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5/5
GoogleGreat service as usual from reeds in Castleford. Gary was great in arranging viewing times that would fit around my work commitments, and Stacey is just lovely with a big twist of professionalism!
Regarding some negative comments below, I think youβll find that some properties are managed by landlords via reeds, and it will therefore be their responsibility to carry out maintenance issuesπ..the estate agents can only advise in this situation I would assume.
Anyway, looking forward to moving in to my non artexed home. π
Steven Β· 12 August 2023
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5/5
GoogleWe recently completed a purchase with Reeds Rains and were looked after really well by Alison in the Castleford branch. She always got back in contact if I phoned with queries,and held my hand through the process. She made timely β¦
Heather Β· 13 November 2025
Agent replied Β· 13 April 2026
Hi Heather thank you for the review. Glad to hear that you will be moving in soon and wish you both years of creating many happy memories there.
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5/5
GoogleWe had a bit of a trial selling one of our property's because of very fussy buyers ,but reed rains and Christina and Rebecca were fantastic, gave us fab advice because we were going to put it to auction,but we took Thier advice and they sold it for us at near enough price we wanted for it,always keeping us informed, I can't fault them at all,highly recommend
Carl Β· 18 January 2021
Agent replied Β· 18 January 2024
Thank you Carl & Mandy, your appreciation is noted & please let us know if and when we can help you with your future sales. Best Wishes from Team Castleford
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5/5
GoogleTeresa was incredibly helpful throughout the whole process of buying my first house. She was always on hand to answer any question I had, big or small and would always reply promptly to my emails. Teresa made it easy to relax and not be chasing up every 2 seconds, she would always ensure I was kept up to date with what was happening. I couldn't have asked for a better sales negotiator.
Alex Β· 19 January 2019
Agent replied Β· 18 January 2024
Thank you very much Alex, I am sure you will make your first house a home in no time!
Kind Regards
Teresa Rockett
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5/5
GoogleGary and Stacey organised finding a tenant for a rental property. Gary initially gave advice in a friendly and professional manner, and all further contact was in the same manner.
Stacey was my main point of contact whilst the property was being marketed. Her positive energy and bubbly character is wonderful - every phone call a ray of sunshine.
The team found numerous proposed tenants swiftly, carrying out all subsequent and necessary checks with equal efficiency.
John Β· 20 September 2023
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5/5
GoogleWe would like to thank Jack from Reeds Rains Castleford for assisting in selling our property . Jack went above and beyond in our opinion and was fantastic!!
I would and will highly recommend this young man to anyone who needs to sell there house !
Once again thank you for helping myself and my family get our dream home xPositiveResponsiveness, Quality, Professionalism, Value
Richard Β· 21 June 2021
Agent replied Β· 20 June 2024
Thank you very much Richard.
I appreciate the kind words.
Thank you for sticking with me and helping when needed .
I hope you, Robyn and the family enjoy the new home when built.
Take care of the family.
Stay safe.
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5/5
GoogleReeds Rains in Castleford has been a lovely surprise. Very friendly staff who are experienced and knowledgeable, they absolutely do their best for their customers. Estate agents generally get a bad name, but this agency has been excellent. Still waiting to complete but the hard work is done. Highly recommended and shout out to Alison, Jack, Rebecca and Janine xxx
Jill Β· 8 February 2022
Agent replied Β· 18 January 2024
Thank you Jill, your kind words are much appreciated by all of us. Thank you, thank you, thank you
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5/5
GoogleI couldn't be happier with the service i have received from Reeds Reins in Particular Janine. The communication an handling of my first time purchase has been exceptional. They are always available to offer advice or field any questions you have. I would highly recommend to anyone looking to buy.
if i am looking to sell or buy again in the future i would go through Reeds Reins 100%.
Matt Β· 19 January 2020
Agent replied Β· 18 January 2024
It has been a pleasure helping you with your first home, i wish you all the best in your future!
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5/5
GoogleI have recently sold my property though Reeds Rains.
I did purchase it 5 years ago through Reeds Rains, and decided to use them again for the sale as the service previously was excellent. β¦
Sharon Β· 13 December 2025
Agent replied Β· 18 January 2024
Thank you for your kind words and appreciation, communication is key & we hope to keep in touch as much as we can to ensure transactions go as smoothly as possible. It was a shame this one was not a successful transaction, finger crossed for the next one. Best wishes, Team Castleford
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5/5
GoogleWe dealt with Shelley from the castleford branch. She and the rest of the ladies were absolutely incredible! The branch has such a gorgeous atmosphere- the ladies were so accommodating and weβre very excited for us for our move, which was lovely! Shelley was fantastic and made everything very easy for us. If ever we need to move again, we will 100% go back to this branch for help!
Danni-Louise Β· 19 January 2019
Agent replied Β· 18 January 2024
Thank you so much for your kind review and I hope you will all be very happy in your lovely new home. Always happy to help.
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5/5
GoogleI just want to say a massive thank you to the Castleford branch staff especially Alison but I think I've spoken to most of them over time. They have made everything so easy and even though my house has sold they are still been incredibly supportive and helpful due to some personal circumstances.
I used there recommended solicitors open Law and I could not have asked for a better team to help Kara, Stephanie and Lisa have been amazing and are continuing to support me in the purchase which should follow in a few weeks
Thank you to all of you I could not have asked for any more wand everything I am going through they have all made it so much easier
Highly recommended both
Emma Β· 8 February 2023
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5/5
GoogleExcellent service, we had a lot of problems but it was never too much for the team at reeds rains. Especially Angela Bresnan. She made the whole process stress free and quicker by answering every question we asked and contacting people who needed to be contacted to hurry the process a little bit more. Couldnβt recommend Angela enough for the work she did for us. Thank you
Paige Β· 19 January 2019
Agent replied Β· 18 January 2024
Thank you Paige, it was great to work with you, and i am so glad you got moved in quickly.
Kind regards
Angela
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1/5
GoogleI submitted an offer on a property last week but received no response, I also did not receive an offer letter. I chased the agents today to see if they'd had a response from the vendor, only for them to tell me another offer has been accepted. Really disappointed by the communication.
Louis Β· 13 March 2026
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5/5
GoogleWe used reeds rains to put our house up for sale. We sold our house straight away. I cannot praise them enough especially Keira, she was absolutely fantastic chasing things up and is a real credit to the company.
Bev Β· 26 March 2025
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5/5
GoogleI would rate Reed Rains Castleford ,very highly , I dealt with Shelley Herod ,who I found to be very helpful and knowledgeable , a very pleasant experience . I found all the staff very helpful, thank you
David Β· 25 August 2023
Agent replied Β· 20 June 2024
Thank you very much David for your 5 stars always a pleasure to work with you, very much appreciated.
Best Wishes
Shelley
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5/5
GoogleI was extremely happy with the level of service I received, attention given and feedbacks from Molley. Thanks
Chukwuemeka Β· 13 March 2026
Agent replied Β· 13 April 2026
Thank you for taking the time to leave a lovely review! I really appreciate it, hope you have settled in well ο»Ώπο»Ώ Molly x β¦
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5/5
FacebookJust had a general visit from the lovely Janine. What a beautiful, friendly lady. Was such a pleasure to meet her, and chat with her. She's a credit to your team. ππ
Joanne Β· 23 October 2025
Agent replied Β· 23 December 2025
Hi Joanne thank you for your kind words. We always do our best to support all of our clients the best way we can.
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5/5
GoogleHugely impressed with the service from Reeds Rains. I have just sold my house with them whilst I am living in Australia and they made the whole process seamless. Huge thank you to Jack, who went above and beyond to help us push through the sale quickly and always kept me informed of what was happening. He responded quickly to my countless emails (there were lots) and was always so pleasant on the phone. Jack advocated for us with the legal firm we were using and we are so grateful for all his help and support throughout the process. I highly recommend using Reeds Rains. I will miss my daily emails/calls with Jack but I am sure he is relieved to not have to deal with a stressed out woman living at the other side of the world.
Claire Β· 8 February 2022
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5/5
GoogleWe would just like to say a massive thank you to our main point of contact Jack at Reeds Rains, for providing us with such a superb first time buying experience. Jack was dealing with our property and throughout the process of the purchase he continuously went above and beyond for us on numerous occasions.
Jack was with us every step of the way and he acted as a brilliant intermediary between us, both sets of solicitors and the sellers. If It wasnβt for his excellent communication skills and speeding things along for us, Iβm sure we would still be in the same position in several months time!
Jack responded to our emails promptly and contacted us via telephone to provide us with updates, if he didnβt have the answers to our questions there and then, then he went out of his way to find out and got back to us within the same day. His positive, polite and professional attitude always put us at ease when things started to get overwhelming.
Jack definitely made the stress of moving house a little less stressful and we are extremely grateful for that. I am thankful that we had Jack to help us out and explain things to us, especially when we were very new to all of this.
We are very impressed with the service and would recommend Reeds Rains to friends and family to use in the future.
Billy Β· 8 February 2022
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5/5
GoogleFantastic service from the team - especially Georgia Liddan who was our key contact. So lovely, very approachable and went out of her way to ensure we were accommodated and kept updated, even throughout the current Covid-19 challenges. We really appreciated your hand written card too - a really sweet touch.
Highly recommend!
Abigail Β· 18 January 2021
Agent replied Β· 18 January 2024
Thank you so much for your review Abigail! Hope you and Joe are settling in well & if you need anything from me you know where we are! Georgia π β¦
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.