Trusted Agent profile · Castleford, West Yorkshire

Reeds Rains, Castleford reviews

4.7

★★★★★ Excellent

314 reviews across 2 platforms

12 Wesley Street, Castleford, West Yorkshire, WF10 1AE

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Reeds's office in Castleford, West Yorkshire, at 12 Wesley Street, is rated 4.7 out of 5 across 314 reviews on two platforms, including 309 Google reviews rated 4.7.

4.7 / 5

309

Reviews on Google

This office

5.0 / 5

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Castleford office, from every platform, shown as written. First names only.

5/5

Google

Janine and the team at Reeds Rains Castleford were friendly, professional, and compassionate from the very first valuation visit. They kept us regularly updated throughout the process and handled all viewings and negotiations, making the sale of my late father-in-law's home as stress-free as possible. Their support and guidance helped make a difficult and emotional time a little easier to deal with. We would like to thank Janine and the entire team for their excellent service and care. Highly recommended.

Vicki · 22 July 2026

Agent replied · 22 August 2026

Thank you so much for your kind words and recommendation. It was a privilege to support you through such an important and emotional time. We're pleased that we could help make the sale of your late father-in-law's home as smooth and stress-free as possible. Your appreciation means a great deal to Janine and the whole Castleford team, and we're grateful for the trust you placed in us throughout the process. We wish you and your family all the very best for the future, and thank you again for taking the time to share your experience.

5/5

Google

⭐⭐⭐⭐⭐ Elliott was professional, approachable, and extremely helpful throughout our tenancy process. He kept us updated, answered our questions, and made the whole process much smoother. The welcome card from the team was a lovely touch and made us feel truly welcomed. Thank you, Elliott, and the Reeds Rains team, for all your support. Highly recommended!

Blessing · 22 July 2026

Agent replied · 22 August 2026

Thanks so much for your wonderful review! We're delighted to hear that Elliott made your tenancy process smooth and stress-free by keeping you informed and being there to answer your questions along the way. It's also great to know that the welcome card made a positive impression-we love adding those little touches to help our tenants feel at home from day one. Thank you for choosing Reeds Rains and for taking the time to share your experience. We'll be sure to pass your kind words on to Elliott and the team. We wish you all the very best in your new home!

5/5

Google

Janine was so friendly and helpful the decision to go with Reeds Rains was an easy one. The whole team is a pleasure to deal with my viewings were handled professionally and I knew my house was in good hands. I would have no hesitation in recommending this hard working team.

Lorraine · 22 July 2026

Agent replied · 22 August 2026

Thank you so much for your wonderful review. We're delighted to hear that Janine and the team made the process so easy and reassuring for you. It's great to know you felt your viewings were handled professionally and that your home was in good hands throughout. Your recommendation means a great deal to us. Thank you for choosing Reeds Rains, and we wish you all the best!

5/5

Google

The reeds rains team have been amazing in helping us move! I really appreciate the friendly staff supporting us on sorting out our house, special thanks to Elliot and Molly for keeping us in the loop.

Liam · 22 July 2026

Agent replied · 22 August 2026

Thank you so much for your wonderful review! We're delighted to hear that we helped make your move a positive experience. Me and Elliot are pleased to know our communication and support made a difference. We really appreciate your kind words and wish you all the very best in your new home! 🏡 …

5/5

Google

Absolutely brilliant, Rebecca and the team went above and beyond to make sure my first home buying experience was smooth and stress free!! I can't thank them enough!!

Adam · 22 July 2026

Agent replied · 22 August 2026

Thank you so much for your fantastic review! We're delighted to hear that Rebecca and the team helped make your first home-buying experience smooth and stress-free. Buying your first home is such a special milestone, and we're so pleased we could be part of it. We really appreciate your kind words and wish you many happy years in your new home!

5/5

Google

Reeds Rains were fantastic from start to finish throughout our purchase. We would not hesitate to recommend them. Dale & Luke - Orange Fox Properties.

Dale · 22 July 2026

Agent replied · 22 August 2026

Thank you so much for your wonderful feedback! It was a pleasure to help you throughout your purchase, and we're delighted to hear you had such a positive experience. Your recommendation means a great deal to us. We wish you all the best, and if you ever need anything in the future, we're always here to help.

5/5

Google

We dealt with Molly Evans at the Castleford branch . We received first class service from her . She kept us informed through the whole process . I cannot speak more highly of her . She’s very professional at her job .

David · 13 March 2026

Agent replied · 13 April 2026

Thank you for your review Mr & Mrs Denton, it is highly appreciated. I am glad you are happy with you experience. Molly x

5/5

Google

Everyone at Reeds Rains Castleford was fantastic. From the valuation, photographs, and help whenever I needed guidance and support on the phone. I am so happy that I went with them. House sold in two days! Thank you Janine and Alison!

Jay · 13 March 2026

Agent replied · 13 April 2026

Thank you so much for your lovely feedback! We're delighted to hear that you had such a positive experience with the team at Reeds Rains Castleford. It's wonderful to know that the valuation, photographs, and support throughout the process made everything smooth for you. Selling your house in just two days is fantastic news! We are thrilled to hear how much you appreciated their help. Thank you again for choosing us, and we wish you all the best in your next chapter.

5/5

Google

I have recently used this Branch of Reeds Rains, I was really pleased with the service right from the start, Rebecca was helpful getting the property ready to Market and clearly new what was needed. From this point I dealt with Keira most of the time and I have to say they are a credit to the business, so helpful and always available to take my calls and ensure everything went smoothly. Took time to ensure I was kept updated. Thanks for rhe great service and also to all the other staff who were always pilot and helpful when I called.

Steven · 20 November 2024

Agent replied · 11 December 2024

Thank you Steven for this lovely revie, it has been our absolute pleasure looking after you. We hope you are VERY happy in your new home. Keira, Rebecca and all at Reeds Rains

1/5

Google

they do not accept people in benefits and it was a pure blank discrimination didn't want to help me add is absolute disgusting they don't like taking people and benefits is basically you're a dirty scrounge off that's what theyvery rude on the phone and this espresso don't like people and benefitsis it my fault that I'm autistic and is it my fault that I can't get a guarantor because I've got no family is it my fault I spent most of my life in and out the care system

Chris · 30 March 2026

Agent replied · 13 April 2026

Thanks for getting in touch, Chris. I’m genuinely sorry to hear you’ve had a negative impression of our branch. I’d like to clarify that we work with a wide range of tenants from many different situations. While some properties have specific affordability requirements, we do not discriminate and are more than happy to work with tenants receiving benefits. We’d really like the chance to help you find a home. I’ve reached out via email-whenever you have a moment, please get back to me so we can look at some options together. Many thanks, Elliot Robson Lettings Manager

5/5

Google

The team at Castleford have supported me as if I was a family member. It took a while to get dads house sale over the line but every thing went smoothly once we had a genuine buyer. Hurray. The ladies at Reeds Rains know how stressful and difficult a time it was for me selling dads house and they have treated me most respectfully. Only urging me to advertise once I was ready to proceed. I'm going to mention by name. Janine, Alison and Rebecca. Thanks very much. Ange.

Angela · 13 March 2026

Agent replied · 13 April 2026

Hi Ange, thank you for your kind words, we are so glad we got the sale over the line for you. The team here do understand the difficult and trying times you experienced, and provide this support for everybody. Please take care, don't be a stranger x.

5/5

Google

Sold my house with Reeds Rains Castleford really good service & professional I was kept well updated at all points of tge sale. Thank you Rebecca, Alison and Janine for making the process smooth.

Keely · 13 February 2026

Agent replied · 13 April 2026

Thank you very much for your kind feedback. We’re delighted to hear that you had such a positive experience selling your home with Reeds Rains Castleford. Keeping you well informed throughout the process is very important to us, and we’re pleased we could make the sale run smoothly. We are thrilled to hear your comments. Wishing you all the very best for the future.

5/5

Google

From letting out my property to then selling it. These guys at Reeds Rains Castleford are just phenomenal. So easy, so professional. I’ve too many words to describe each and everyone of them. All I’ll say is thank you guys over the last decade or two and thank you for hardwork put in, whisky I’ve been laid up in hospital to make my masters sale a quick, easy and stress free matter with already enough on my plate. Definitely a must go to for all aspects of their work. Thank you again team and to Alison dealing with my latest. 5 ⭐ Regards Simon

Turf · 13 February 2026

Agent replied · 13 April 2026

Hi Simon, Thank you so much for the lovely review, it really means a lot to us. We’re so glad we were able to support you over the years, both with renting and later with selling your properties. All of us here are wishing you a very speedy recovery and hope you’ll be back on your feet again soon. Please don’t hesitate to reach out if you need anything at all, you know where we are. Take care, The Castleford Team

5/5

Google

Rebecca Alison and the team at Reeds Rains made selling a house a pleasure. Kept me informed all the way. Would recommend them 100 percent. And will be selling my next house with them with confidence.

Anthony · 26 December 2025

Agent replied · 16 January 2026

Thank you for taking the time to share your positive experience Tony. We're dedicated to providing the best service, and your feedback motivates us. We're overjoyed by your review! Your praise inspires us to continue delivering excellence and we look forward to looking after the sale of your next property. Thank You

5/5

Google

I had the most amazing experience with Reeds rains from start to finish especially with Molly Evans. She made my experience so much more easier and so much fun, she is genuinely the most down to earth person i have ever met, she always checked in, emailed me everyday even if their wasn’t an update, always kept me in the loop and helped me find my forever home. I 100% recommend Reeds Rains❤️🏡

Abi · 13 March 2026

Agent replied · 13 April 2026

Thankyou for the lovely review Abigale, it has been a pleasure! We wish you all the best in your new home🙂 Molly x …

5/5

Google

Molly and Georgina were very helpful and quick to communicate with finding a tenant and dealing with the new tenancy, with minimum of fuss.

Bruce · 13 March 2026

Agent replied · 13 April 2026

Thank you for taking the time to write us a review, we really appreciate it! Thank you for choosing Reeds Rains to let your property 😊 Molly x …

5/5

Facebook

Abigale · 23 February 2026

Agent replied · 23 April 2026

Thankyou for the lovely review Abigale, it has been a pleasure! We wish you all the best in your new home🙂 Molly x

5/5

Google

What an amazing team you all are. From the first day we walked into the castleford branch, you were all so helpful with any questions we had. Caring, when I got emotional when we got our forever home. Thank you so much for all the hard work you did for us.

Janet · 22 July 2026

Agent replied · 22 August 2026

Thank you so much for your kind words! It means the world to the whole team to know we could be part of such a special journey. Helping you find your forever home has been an absolute pleasure, and we're so pleased we could support you every step of the way. Wishing you many happy years and wonderful memories in your new home.

5/5

Google

Highly recommend! Alison was very communicative and helpful throughout the process. They have exceeded expectations at every step of the process, including the initial valuation process. Wouldn’t use anyone else.

Sam · 13 December 2025

Agent replied · 13 April 2026

Hi Sam, thank you for the review. We are please to hear you were happy with the work we did for you. Hope you are now settling into your new property in readiness for Christmas. Take care from Alison and the team.

5/5

Google

Fantastic letting agents. Their professionalism, responsiveness, and support made our tenancy a truly positive experience. Big thanks to Molly

Chukwu · 13 March 2026

Agent replied · 13 April 2026

Thank you for your kind review Miriam! I am glad you are happy with your experience with us and hope you have settled in well to your new home ready for the new arrival😀 All the best, Molly x …

5/5

Google

Elliot and Molly were extremely helpful during my tenancy move in. Thanks for your help and support.

Sarat · 16 March 2026

Agent replied · 13 April 2026

Thank you for your lovely review Sarat- hope you are settling in well! Molly & Elliot :)

5/5

Google

Molly was very helpful and cooperative always available and helped me throughout the process.

Louis · 6 April 2026

Agent replied · 13 April 2026

Thank you for taking the time to write a review Mr Bebb, we really appreciate it! I am glad to hear you had such a positive experience with us through out the letting process 🙂 thank you kindly, Molly …

4/5

Google

I dealt with a lot of different people throughout the year I was in my property, however, towards the end of my tenancy, Daniel Russel was an exceptional help to me, allowing me time to get out of the sticky situation I was in

Caitlin · 13 February 2026

5/5

Google

I was dealing with Molly while searching for a new rental, under a strict time limit, while I never ended up taking anything from ReedsRains her help and knowledge on the properties available was amazing and she was quick with any question we had. We will be back if we need a new place to live! - Andrew K

Andy · 13 February 2026

Agent replied · 13 April 2026

Thankyou so much for your lovely review, I'm glad you had such a positive experience with us. Wishing you all the very best for the future

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Questions about Reeds Rains, Castleford

How many reviews does Reeds Rains, Castleford have?

Reeds's Castleford office has 314 reviews across two platforms: 309 on Google, 5 on Facebook.

What is Reeds Rains, Castleford's rating?

Reeds Rains, Castleford is rated 4.7 out of 5 across all 314 reviews, and 4.7 out of 5 on Google from 309 reviews.

Where is Reeds's Castleford office?

Reeds Rains, Castleford, 12 Wesley Street, Castleford, West Yorkshire, WF10 1AE.

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