Every review we hold for the Castleford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently bought a property from Reeds Raines and these ladies could not have been more helpful. They kept me updated every step of the way and explained anything that l didn’t understand or wasn’t aware of.
Thank you so much ladies for helping to make the process a relatively stressless process.
Denise · 13 March 2026
Agent replied · 13 April 2026
Hi thank you so much for the review it is very much appreciated. Hope you are settling in well at the bungalow. Take care from the Castleford team x
★★★★★ 5/5
GoogleBought a house through Reeds Rains Castleford. They made everything so easy, so receptive and helpful at every stage. Helped me find the right silicitor and exchanged contracts in 2 months. Very polite and would go the extra mile to help you out. Thank you guys you are doing a briliant job.
Veniamin · 13 March 2026
Agent replied · 13 April 2026
Thank you so much for your kind words and for choosing Reeds Rains Castleford to help you with your home purchase. We’re absolutely delighted to hear that you found the process smooth and well-supported from start to finish. It’s great to know our team was able to guide you in finding the right solicitor and help you exchange contracts within two months, that’s fantastic to hear! Providing a polite, proactive, and supportive service is exactly what we strive for, so your feedback truly means a lot to us. Congratulations on your new home, and we wish you many happy years there! If we can help with anything in the future, please don’t hesitate to get in touch.
★★★★★ 5/5
GoogleAllison and team did a great job under difficult circumstances thanks for your support
Paul · 17 December 2025
Agent replied · 16 January 2026
Thank you for trusting us with the sale of the property. Yes we hit a few problems on the way, which were overcome to reach a completion. All the best from the team.
★★★★★ 5/5
GoogleAll I can say is, all the staff at the Castleford branch have been amazing. I was selling my home under difficult circumstances and they held my hand all the way. They reasured me that they were following up on my queries and kept me informed of the progress of my sale. Thank you all
Jane · 12 January 2026
Agent replied · 16 January 2026
Hi Jane many thanks for the review, it was a pleasure to support you in your selling journey. We all hope that when in your new home both you and pooch Ringo settle in well. When visiting Castleford don't be a stranger. x
★★★★★ 5/5
GoogleEveryone at Reeds Rains; Janine, Alison, Rebecca… all beyond helpful. Did everything they could to chase and push my purchase, even tried to help get updates on the progress on my sale when they could. Literally couldn’t recommend Reeds Rains enough- just wish I’d have used them on my sale too!! Thank you everyone!! X
Tammy · 11 January 2026
Agent replied · 16 January 2026
Hi Tamsyn it was lovely to work with you for your purchase and sale. We hope you are settling in well into your new home. Next time you decide to move you know where to come 🙂x …
★★★★★ 5/5
GoogleI have used Reeds Rains for a few years now and i am always happy with the service they provide. Niamh has been amazing, she is very efficient!
Gemma · 23 May 2025
Agent replied · 3 June 2025
Thank you for your lovely review, we are pleased to hear that you received a great service from Niamh.
★★★★★ 5/5
GoogleJust recently sold my house through reeds rains and it was the most stress free sale ever all thanks to jack! Jack was our main point of contact throughout the sale he kept us up to date throughout the whole process and nothing was ever too much trouble. Everyone at Reeds Rains have been amazing throughout, from the Initial valuation up to completion. Jack provided excellent communication with our solicitors also and went above and beyond to contact our buyers solicitor on numerous occasions for updates. Thank you again Jack for swiftly answering my phone calls / emails whenever I was having a melt down. I would most definitely recommend Reeds Rains Castleford to anybody looking to sell or buy a house!
Charlotte · 8 February 2022
Agent replied · 18 January 2024
Thank you Charlotte for the kind words.
Glad we got it sorted for you and thank you to you for taking my many phone calls and being on the ball yourself.
Enjoy the new house
Keep Safe Jack
★★★★★ 5/5
GoogleWe sold our house in September 2020 and Rebecca and the team at RR Castleford were amazing at every step of the way.
We had quite a challenging time frame to work to, and obviously with covid in the mix it did make things quite complicated. However everyone at RR couldn't do enough to help to make sure we were always up to date with how things were progressing, and constantly went over and above to ensure everyone was being chased to get the sale through.
I would definitely recommend and I would definitely go back to RR again if we move in the future.
Alana · 18 January 2022
Agent replied · 18 January 2024
Alana, it has been a pleasure and we are pleased to hear that you are happy with our service. We hope you will be very happy in your new family home. Sending you our best wishes now and for the future. Rebecca
★★★★★ 5/5
GoogleWe were really impressed with the professionalism, care and attention to detail that Elliot, Molly and Jessica showed us when recently going through a house move. All the team are amazing and we have no hesitation in recommending them. Massive thanks for the speed at which they worked also 😊 …
Elizabeth · 21 August 2026
★★★★★ 5/5
GoogleAbsolute 5 star customer service from Rebecca and the staff at Reeds Rains Castleford. We experienced major difficulties with our purchase due to the incompetence demonstrated by the sellers solicitor. Reeds Rains were determined to overcome this for us and worked tirelessly to make sure both buyer and seller were looked after throughout the entire process. The patience, perseverance and professionalism demonstrated from Rebecca throughout the transaction was to an extremely high standard and the level of communication from the estate agent to all parties was extremely reliable. Despite facing barriers and challenges with our purchase, through no fault of Reeds Rains, we cannot recommend the services of this estate agents enough and their customer first approach will always be appreciated. We would not hesitate in using Reeds Rains Castleford again for future endeavors, as the standard is top quality and you can tell the entire workforce care about their clientele. If I had to provide a brief summary of the team, the words would definitely be friendly, reliable, professional and exceed exceptions. Thank you Rebecca and the team!PositiveResponsiveness, Professionalism
Jack · 21 June 2021
Agent replied · 20 June 2024
WOW Jack, thank you for your very kind words, I think we both appreciate getting there in the end. Thank you to you for your perseverance and understanding in what was a VERY difficult situation. Thank you also for the very kind gifts you dropped off yesterday, very kind of you. We hope you and Nicole will be VERY happy in your new home. It has been our pleasure looking after you both. Best wishes from Rebecca & All @ Reeds Rains
★★★★★ 5/5
GoogleMy experience was with Janine Robinson who valued my home. She was friendly, open, trustworthy and just an all round lovely person. She spent extra time with me and didn't rush the process. She answered all the questions I had and gave me real confidence in her for when the time comes to sell my property. Due to finances it doesn't look like right now but she'll certainly be my first choice when it does come around. Thank you so much Janine. All the best. I highly recommend her!
Katie · 21 May 2024
★★★★★ 5/5
GoogleFive star service from beginning to end.
Reeds Rains have recently managed the sale of my parents’ house, from my first visit with Janine I knew I would be in good hands.
Rebecca has been my main contact throughout, however whenever I have called the office for any advice or information the team have always been friendly and efficient. I have received constant communication, and been kept in the loop and up to date during the process (even out of working hours some days!). Even during the difficult times that Covid has presented us with it has not compromised the top level of service. Rebecca has gone above and beyond anything I would have expected, and I am so thankful for her kindness and professionalism throughout. I would most definitely recommend Reeds Rains Castleford to anybody looking to sell or buy a house!
Natalie · 8 February 2021
Agent replied · 18 January 2024
Thank you Natalie for your kind words and appreciation. It was a challenging time due to Covid but together we battled through and maintained the service we pride ourselves on, nothing is too much trouble. Best wishes to you and your lovely family now and in the future. Thanks again, Team Castleford
★★★★★ 5/5
GoogleWould like to say a very big thank you to Rebecca, Christina and Janine at Reeds Rains Castleford. These ladies went above and beyond what could have been expected from them with regards to the selling of mum's house and her purchase of another property. We had a bit of a bumpy ride but these ladies were always there at the other end of the phone to assist and offer reassurance. I know that towards the end, the problems we had were really not their problems but this did not stop them helping wherever they could. They made numerous phone calls and sent e-mails on our behalf in order to assist us in the move and I will always be grateful for their help
Joanne · 18 January 2021
Agent replied · 18 January 2024
Thank you for your kind words Joanne. We hope your mum has moved into her new home now and is very happy. Best wishes to you and your lovely family
★★★★★ 5/5
GoogleI had a good experience using this agency. They are very helpful through the entire process of my buying and renting my property with them
Barbi · 22 June 2026
Agent replied · 22 August 2026
Thank you for your kind review. We're delighted to hear that you had a positive experience with us throughout both the property purchase and rental process. Providing helpful guidance and support every step of the way is something we strive for, and it's wonderful to know our team was able to assist you. We truly appreciate your trust in us and look forward to helping you again in the future.
★★★★★ 5/5
GoogleJanine and Keira was amazing from the start. Helpful, friendly and informative.
I was moving away from the area. Needed quick and urgent assistance. They liaised on my behalf very professionally and with clarity. Keira was very clear with her communication and information to me throughout.
Thank you to you both but all the team.
Carolyn · 27 April 2025
★★★★★ 5/5
GoogleI recently completed a sale through the team at Castleford. They were excellent from start to finish, from the valuation and marketing through to the viewings and completion they were on the ball and kept me informed of the progression stages. A thoroughly good job.
Darren · 26 December 2025
Agent replied · 16 January 2026
Hi Darren, it was a real pleasure working with you and helping to get your property sold. Thank you so much for taking the time to leave us a review, it really means a lot to all of us at Reeds Rains. Wishing you a very happy Christmas and a fantastic New Year ahead.
★★★★★ 5/5
GoogleMy self and wife have recently purchased a property advertised through Reeds Rains and the service was exceptional. A very special thanks to Christina Maw who dealt with our purchase from start to finish and even stepped in to assist with solicitor delays. An absolute star and a real pleasure to deal with. Another point of note. We found Reeds Rains prices to be sensible when compared to other estate agents we dealt with in our initial search for a property. Keep up the great work Reeds Rains team. Gary & Mo
Gary · 9 February 2020
Agent replied · 18 January 2024
Thank you so much for the wonderful review, we are very happy you had a good experience with us at the Castleford Branch, it has also been lovely to have met both you and Mo, I hope to see you both again soon and wish you all the best for the future! Christina
★★★★★ 5/5
GoogleGeorgia Lidden was an absolute delight to deal with from beginning to end! Given that this was our first letting / rental experience in the UK, we were apprehensive and had many questions, most of which she answered without me even having to ask and all whilst keeping me constantly updated via email and telephone throughout the process and putting our minds at ease. She was patient and showed a genuine interest in assisting us right from the very first conversation we had. It was a pleasure dealing with her and I would highly recommend her services without hesitation.
Simone · 19 January 2020
Agent replied · 18 January 2024
Thank you so much for your kind review Simone, it is much appreciated! It was a pleasure helping you and Cameron get sorted with your new home here in the UK! All the best for the both of you, Georgia :)
★★★★★ 5/5
GoogleReeds Rains Castleford were excellent from start to finish. Rebecca came out to value the house and was very professional as well as friendly . We knew we had chosen the right estate agents when everything started to happen almost immediately.
The house sold in 7 days ! Communication from the Castleford branch was very impressive especially Angela Bresnan who not only emailed but also phoned us every step of the way to keep us updated.
No request was too much and she did an excellent job acting as a go between for us, the buyer and the solicitor.
If ever we move again then I wouldn't hesitate to use Reeds Rains again and have already recommended them to other people .
C · 9 February 2019
Agent replied · 18 January 2024
Thank you for your kind words, it was lovely to work with you and we are pleased we could sell your property quickly for you.
★★★★★ 5/5
GoogleI would just like to say how wonderful & professional Reeds Rains in Castleford have been in selling our house and also selling my parents in laws Bungalow at the same time. They had offers on both properties extremely quickly and ALL the staff have been so helpful and friendly , it has taken much of the stress from selling it away from us.
Although all the staff have been involved throughout, Teresa Rockett was tasked with following everything up after the sale was agreed and her perseverance in dealing with the whole chain to keep us in touch and push it to completion has been admirable to say the least.
Thank you to the Castleford team and now enjoying my lovely new home and if anyone is undecided who to sell with, these staff will look after you 100%.
T · 9 February 2019
Agent replied · 18 January 2024
Thank you very much! I hope you and your in laws will be very happy in your new homes!
Kind Regards
Teresa Rockett
★★★★★ 4/5
GoogleWe sold our property via Reeds Rains having had four local agents provide us with a valuation. The valuer Janine was very friendly, professional and helpful when she visited our property, which is why we chose to sell with them despite three of the four agents quoting the same fee.
Our property sold within a week of marketing and the sales negotiators kept us updated throughout the offer process. Many thanks to Teresa, Rebecca and Chris who were friendly and helpful throughout.
Teresa was also very helpful in chasing solicitors when we were struggling to get hold of them for updates. We did have some issues regarding exchange/completion which we suspect was primarily to do with lack of communication on the solicitor's part, however since we were persuaded to utilise Reeds Rains' panel solicitor to prevent these issues, we have deducted a star from our review.
Rachel · 19 January 2019
Agent replied · 18 January 2024
Thank you for taking the time to leave us a review - we hope you will be very happy in your new home.
Kind Regards
Teresa Rockett, Reeds Rains Castleford
★★★★★ 5/5
GoogleBuying my house was a long process due to being in a chain and it taking longer than expected for the seller to move out.
I was in contact with reeds rains regularly and I always spoke to the same lady (Teresa Rocket) which was really nice. I can’t fault Teresa she helped me with everything I needed and even just listened when I was worried!
Teresa made the process a lot easier as it is comforting to here the same voice at the end of the phone when taking such a huge step in life.
J · 19 January 2019
Agent replied · 18 January 2024
Thank you for your 5 star review - it is much appreciated!
Kind regards
Teresa Rockett, Reeds Rains Castleford
★★★★★ 5/5
GoogleThe Reeds Rains team helped me and my partner in securing a property in Castleford. Shelley Herod looked after us every step of the way, and we are both so impressed with the service that we received!
Right from the very start Shelley could not have done any more to help us. Communication in person, through email, and phone was always excellent, and the Reeds Rains team were always there if we had any problems no matter how big or small.
We would 100% recommend Shelly and the service that she provides. She made us feel totally at ease and gave us regular updates throughout the whole process which really took the pressure off such a stressful time.
She was absolutely brilliant, more than we ever expected in fact, so a big thank you to you Shelley from the bottom of our hearts. We are so very greatful.
Craig and Matthew.
Vintage · 19 January 2019
Agent replied · 18 January 2024
Hi,
Thank you very much for your lovely review, I was very happy to help and every time I spoke to you you made me smile, It was an absolute pleasure working with you both. I wish you all the very best for the future.
★★★★★ 5/5
GoogleReeds Rains Castleford were excellent from start to finish. Rebecca came out to value the house and was very professional as well as friendly . We knew we had chosen the right estate agents when everything started to happen almost immediately.
The house sold in 7 days ! Communication from the Castleford branch was very impressive especially Angela Bresnan who not only emailed but also phoned us every step of the way to keep us updated.
No request was too much and she did an excellent job acting as a go between for us, the buyer and the solicitor.
If ever we move again then I wouldn't hesitate to use Reeds Rains again and have already recommended them to other people .
Claire · 22 June 2018
Agent replied · 20 June 2024
Thank you for your kind words, it was lovely to work with you and we are pleased we could sell your property quickly for you.
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