Hunters Castleford reviews

★★★★★ 5/5

Google

Lisa Horsey, Mehak Ali, Keira Wiles & The Team At Hunters Castleford Have Been Amazing From Start To Finish! We Have Been Looking At Houses For Well Over 2 Years & From Then To Us Completing On Our First Home This Week The Service Has Been Fantastic! Very Accommodating With Viewings, Quick Responses To Any Requests & Actively Chasing To Ensure The Process Went With Ease. The Biggest Thanks To You All!

Dina · 21 August 2024

★★★★★ 5/5

Google

Hunters have dealt with our house sale with amazing efficiency. From the first visit to completion their staff have been extremely helpful. We’re an older couple & they’ve been really patient, explaining all the details. I would highly recommend Hunters to anyone. Many thanks for excellent service

Angela · 16 July 2025

★★★★★ 1/5

Trustpilot

Do not use for rentals

Do not use for rentals. There is a cost of living crisis of which this company is taking advantage of it with overvalued properties and fees. I paid a holding fee which equates to one weeks rent whilst going through necessary checks. I was truthful that I had a little adverse credit from over 5 years ago but I had an amazing reference from my current landlord of 10 years (of which they knew him as he uses them for some of his properties) plus a steady job. It was taking this agent over a week to get back to me about anything, never returned calls and I was growing concerned. Unbeknown to me, if you also don’t earn three times the rent of the property, you will also fail their checks as they will deem you unable to afford payments. I tried arguing that I could afford it because even after rent, I still had over £1k left and it’s a little unfair to set such judgments on people. They even agreed that they knew I could afford it but it wasn’t up to them but down to their policies etc. I couldn’t get a guarantor which prompted them to say didn’t I have a partner who could move in to bump up the financial figures or guarantor me. Therefore I ended up losing my ‘holding fee’ which is a considerate sum and if this company does this to 10 people a week, they are making a packet for nothing. What gives them The right to put people over a barrel like this?!!! It’s extortion!!! Especially with the current climate and people needing homes and struggling with increasing prices of food, gas and electric. A house is a necessity, people need to live and be safe but this agent seems to be very discriminatory and setting unrealistic benchmarks.

Liz · 13 January 2023

★★★★★ 1/5

Trustpilot

Do not use for rentals

Do not use for rentals. There is a cost of living crisis of which this company is taking advantage of it with overvalued properties and fees. I paid a holding fee which equates to one weeks rent whilst going through necessary checks. I was truthful that I had a little adverse credit from over 5 years ago but I had an amazing reference from my current landlord of 10 years (of which they knew him as he uses them for some of his properties) plus a steady job. It was taking this agent over a week to get back to me about anything, never returned calls and I was growing concerned. Unbeknown to me, if you also don’t earn three times the rent of the property, you will also fail their checks as they will deem you unable to afford payments. I tried arguing that I could afford it because even after rent, I still had over £1k left and it’s a little unfair to set such judgments on people. They even agreed that they knew I could afford it but it wasn’t up to them but down to their policies etc. I couldn’t get a guarantor which prompted them to say didn’t I have a partner who could move in to bump up the financial figures or guarantor me. Therefore I ended up losing my ‘holding fee’ which is a considerate sum and if this company does this to 10 people a week, they are making a packet for nothing. What gives them The right to put people over a barrel like this?!!! It’s extortion!!! Especially with the current climate and people needing homes and struggling with increasing prices of food, gas and electric. A house is a necessity, people need to live and be safe but this agent seems to be very discriminatory and setting unrealistic benchmarks.

Lizzy · 13 January 2023

★★★★★ 5/5

Google

As a first time buyer I cannot recommend Hunters Castleford enough. From the first call I made regarding the property I felt looked after and appreciated their knowledge. In particular I would like to thank Hollie Saunders and Lisa Horsley, both have been outstanding. They made my home buying journey feel personable and the phone calls were greatly appreciated. I would definitely use them in the future!

Toni · 29 December 2023

★★★★★ 1/5

Trustpilot

I would never ever used this Company…

I would never ever used this Company again. They failed to tell my tennent I was selling up, because of mortgage increases, I even even emailed them. Heard nothing so I assumed they had told the tennent. Two months later when I thought I'd have my property back, they told me they hadn't told the tennent. Also the tennent flooded my bathroom and cost me £2000 to fix!

Stephen · 28 October 2025

★★★★★ 5/5

Google

What an amazing company to work with. They made the process so easy from start to finish. Not only do we get a great new home we had great people to help us through every step of the way. Beth & Nathan are amazing 🙌 …

Elizabeth · 16 July 2025

★★★★★ 5/5

Google

Fantastic service! Beth and the team have made our move into rented accomodation so smooth. The communication has been seemless, they responded to all our questions and worries with so much understanding and patience. …

Marianne · 16 May 2025

★★★★★ 5/5

Google

Amazing service provided by the Hunter's Team at Castleford! From the initial valuation by the very professional Keira, through to final completion of our sale, the whole team were exceptional. Danielle, Mehak and Lisa helped to make the whole process smooth and efficient; they kept the solicitors on their toes and liaised between all parties where needed, to help keep everything on track. Their expert advice made the house moving process headache free and Mehak even went the extra mile, to help us with the handing over of keys (what a life saver)! We highly recommend this team of lovely ladies to anyone who is thinking of moving home - you won't be disappointed!

Elizabeth · 16 June 2025

★★★★★ 5/5

Google

Our first property purchase has been through hunters and i couldn't recommend them enough! We have dealt with Lisa throughout who has been brilliant at keeping us updated every week through a difficult purchase answering all questions asked and chasing things up in a timely manner.

John · 18 December 2024

★★★★★ 5/5

Google

Hunters have been fantastic from the very start, helping me find the perfect property to rent and being on hand to help with any queries I have had. They are efficient, helpful and ensure a swift, hassle-free move. A special mention to Georgia and James who go above and beyond and are always so friendly and happy to help. Cannot rate them highly enough. Thank you Hunters

Sarah · 29 November 2023

★★★★★ 5/5

Google

Outstanding service from start to finish from Keira at the Pontefract branch. Nothing was too much trouble and made the whole experience so stress free, would highly recommend to anyone wanting to sell their property. Keira went above and beyond with service, can’t thank her enough for all the help.

Samantha · 26 August 2022

★★★★★ 1/5

Trustpilot

Worst estate agent I have ever dealt…

Worst estate agent I have ever dealt with. I was told lies from the very start of the sale of my house. Staff do not get back to you having to chase them all the time, they didn't seem to have a clue what was going on. Had I been given correct information from them at the very start I would have been able to make an informed decision regarding who I sold my house to. When I complain they did not even have the decency to contact me personally. Absolute disgusting customer service.

Customer · 10 June 2025

★★★★★ 5/5

Trustpilot

Exceptional ongoing service

Our house selling journey has been a difficult one but despite this, Hunters and particularly Emily Ryan have gone above and beyond to support, advocate and ultimately sell our home! Thank you Emily, you have been exceptional during this stressful time.

Peter · 12 February 2025

★★★★★ 5/5

Google

Dealt with Lisa, she was absolutely amazing willing to help with any questions we have

Miss · 17 November 2024

★★★★★ 5/5

Google

I cannot thank Lisa enough, we have had such tough ride (not fault of hunters) with problems throughout our chain. Lisa is not even our agent and has done above and beyond to help us throughout. We totally rely on her and her weekly updates ☺️

Amy · 1 December 2024

★★★★★ 5/5

Google

Me and my partner were looking for our first family home and we were in quite a hurry. Hunters overall were very professional, responsive and helpful. In particular we had a lovely lady called Lara who was extremely professional she responded promptly and informatively when I emailed her regarding Letting process etc. Thank you Lara!!PositiveResponsiveness, Professionalism

Claire · 26 August 2021

★★★★★ 1/5

Trustpilot

Waste of time - No show

Me and my partner travelled from out of town to have a viewing with Jesse Oteri today. Everything seemed fine until we arrived at the address and were completely ghosted by him. He wouldn't answer his phone so we rang their office who also couldn't get a hold of him. Avoid any dealings with Jesse as he's is unreliable, has poor time management and communication skills and is a complete waste of time

Rachel · 15 August 2025

★★★★★ 4/5

Trustpilot

Hunters Estate - Demi May

Demi May was my first point of contact who communicated effectively and efficiently between me, the buyer, and the seller. Demi was amiable, astute listener and professional in the way she facilitated the next steps of the purchasing process. Her effective communication skills enabled me to secure multiple viewings with ease. I would strongly recommend Demi May to any company who is looking to appoint someone reliable, kind and proactive. Indi

Indi · 15 July 2023

★★★★★ 5/5

Trustpilot

Selling our house has been tough

For the last year we have been selling our house, which has been extremely hard as there have been a lot of twists and turns not all good, But the staff at Hunters have been wonderful, they have helped us with everything from helping me write emails and chasing solicitors. Paula and mostly Michelle have gone above and beyond they have been wonderful and have made something I was dreading that little bit easier, Thank you for everything 😊

Rachel · 3 June 2025

★★★★★ 1/5

Trustpilot

Just shocked at how I have been treated...

Quite possibly the worst estate agents I have had the displeasure of dealing with. Took them 3 weeks to acknowledge that I was looking to rent, then after 2 viewings they didn't even tell me the landlord had decided to not rent the flats anymore. To add insult to injury they didn't even cross sell to show me other properties they have. I would like to say I am shocked but I am not. I will never use them ever... EVER!

Derek · 22 May 2025

★★★★★ 5/5

Google

I can’t thank Hunters enough for all they have done for us especially Beth & Keira! Would highly recommend 😁 …

Jade · 28 July 2024

★★★★★ 5/5

Google

Went for a viewing with James recently and couldn't have had a more professional person show us around. There was not one single question he could not answer and for more detailed information we asked for he had this within the hour of the showing being conducted. A true credit to the company, this person will go far.

Mark · 27 April 2024

★★★★★ 1/5

Trustpilot

AVOID AVOID AVOID

AVOID AVOID AVOID I rented with Hunters for 6 years and had a terrible experience, on the face of it they leave you to your own devices which granted is welcomed when there are no issues however if one should arise they're nowhere to be seen, I've had leaks and holes in my ceiling including a bust pipe and a seeping waste pipe (only 5 months after we found out it was unsafe to live there), they took months to come back and contact, each time it was sarcastic with statements such as 'well were not sat on our Larry's' - that was from a 'Director'- all while myself and small children suffered. The landlord had to continually be contacted directly for him to resolve issues (not like we were the type which complained but a hole in the roof will do that to you). the Inspections lasted 45 seconds and continually either didn't show or rescheduled as they were overrun and 'cannot run into their lunch' - just dont overrun would be the answer. Very surprised Jack Berson or Jonny Malkinson do not have more of a feel to how their business is ran on a daily basis, should likely remember the landlord is not their only client!!!!

BJO · 19 May 2025