Trusted Agent profile · Castleford
★★★★★
1,013 reviews across 3 platforms
6 Bank Street, Castleford, WF10 1HZ
Hunters's office in Castleford, at 6 Bank Street, is rated 3.3 out of 5 across 1,013 reviews on three platforms, including 402 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
Tell us what you need and we'll put you in touch. Hunters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Castleford.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Castleford office, from every platform, shown as written. First names only.
5/5
GoogleBeing a first time buyer I was heading into the house purchase with very little idea of what to expect. However, Lisa Horsey has been fantastic in offering her help and her communication ensuring I was kept in the loop with all aspects of the purchase and would recommend Lisa and Hunters to anyone looking to purchase a house
5/5
TrustpilotThe Amazing Sandra
I had a viewing in windmill road gillingham on saturday I was early for my appointment and greeted by sandra. I have had lots of viewings with other estate agents recently but sandra was def the best. Her professionalism was amazing she was very honest which is rare for most estate agents :) and she knew everything about each room before we stepped in it. Sandra's knowledge of the area was great regarding parking near by facilities. Clearly she did her research before the viewing. I feel she is a real credit to the company and everybody should learn from her how to conduct a viewing in a professional way. She should be the face of customer experience for the whole industry not just hunters. I understand this is a sales environment and results won't always reflect how good or valuable a person is but hunters def should invest in this one for long term as the old saying goes people buy from people. Thank you so much Sandra :)
5/5
TrustpilotMy brother and I contacted Hunters…
My brother and I contacted Hunters recently in relation to a 6 bedroom detached house with extensive parking & gardens in Buntingford Hertfordshire. We arranged an appointment with their employee Laura. My brother and I were so impressed by Laura from our first meeting in relation to her knowledge of lettings. She proved herself to be highly efficient and courteous during the following week and arranged all the certification, photos & floor plans for the letting with the individual contractors and in addition to providing us with beautiful Client brochures posted it on Rightmove within a very short time scale. I would highly recommend Laura and Hunters.
5/5
GoogleExcellent and professional handling of our move all questions answered quickly very happy with service given.
Thanks Michael for leaving us a review really appreciate it.
1/5
TrustpilotExtremely disappointed with this firm
Extremely disappointed with this firm, wanted to purchase a property and have waited a year for a viewing to be told it's now got a offer. A year ago offered a cash purchase and was given two appointments for viewings on the property both cancelled and the property taken off then relisted 6 months later asked for another viewing numerous times to be ignored and fobbed off. Finally after months for another viewing appointment to be cancelled again and told it's sold. It's been a year completely unprofessional, long time a year to be on the market especially when it could of sold a year ago. Would not recommend very slow at getting back in touch. Poor communication Extremely poor
4/5
TrustpilotAlways happy to deal with Tracy and…
Always happy to deal with Tracy and Alison from hunters. I have rented a property for nearly 4 years and really pleased with the efficient service they provide. I would definitely recommend Many thanks
5/5
TrustpilotReally happy with the service, thank you
I've lived in a Hunters rental property for almost 4 years now, and I'm very happy with the service, thank you. Russell and the team are really helpful and make everything easy to understand. Highly recommended!
5/5
GoogleAfter a very long and difficult process we can not thank all the girls enough at hunters castleford for getting us over the line.we would especially like to thank lisa,sally and mehak for their continued support. We would highly reccomend hunters castleford the service and comunication has been 1st class from the first day to COMPLETION day. Thankyou Martin & andrea
Thank you Martin, we hope you keep popping in to see us! Best of luck in your new home! Thank you for buying and selling through us.
5/5
GoogleMy experience with Hunters was exceptional, from the moment I walked into the office I knew this was the estate agent I wanted to use. It is the first impression for me and all the staff couldn't be more helpful. Katy answered every call, …
5/5
GoogleExcellent service from Lisa and the team selling our property Kept updated every step of the way Very professional
Thank you Amanda for taking the time to leave us a review it’s much appreciated
5/5
GoogleHunters properties made my experience of moving into a house so smooth and easy. I can’t thank Beth Allan so much for everything she did to make the move in quicker than expected. I would 100% recommend using Hunters if you are wanting a quick and easy move into a property.
1/5
TrustpilotHorrible Company, Do not use them.
They are very lazy with their work and don't try as much compared to other firms we've interacted with. They made multiple basic spelling mistakes in the detailing of certain properties, such as 'life support' instead of 'lift support' and somehow misspelling 'appliances'. They also have poor communications between potential tenants and letting people, telling us 15 minutes AFTER the designated time that the tenants would not be coming, even though the arrival was booked a week in advance.
5/5
TrustpilotI recently sold 3 houses with Hunters…
I recently sold 3 houses with Hunters in Gateshead and I have to say Hunters did a job a great job for me. A couple of the sales were not straight forward but they managed to get the sales over the line and and showed great worth ethic and professionalism. Rob is always on the other side of the phone going the extra mile to help out. They also managed my rentals and did an amazing job finding me great tenants. I have no doubt in recommending their services to anyone looking to buy sell or rent property in Gateshead and around. Anthony Jowers
2/5
TrustpilotReally slow in replying to anything pretty much
If you ever need them pretty much they are very slack in responding to emails or phone calls. We moved out of our house on 2nd July and have only got our deposit back today (16 days later) this is with no disputes. Basically if they want something they will be quick to act, if you require something they'll fob you off, and they're taking over yorkshire by the sounds of it.
1/5
TrustpilotI would give zero it i could
I would give zero it i could. In disrepair for two years. Dont know were to start. Electics, mould, guttering, blocked toilets, firealarms. Dog poo on the floor when moving in. Overgrown ivy on the walls etc etc. im begging you dont rent from them. Fail to attend apointments etc
5/5
GoogleRented a house - very quick & easy process had the keys within a week. Friendly staff & kept us updated. Moved into our new house & had a boiler problem, one of staff members came out within 10 minutes to help us & managed to sort it without getting an engineer out. Fantastic & will be recommending thank you
Thank you Kelly so much for a lovely review. Beautiful home you’ve moved into as well! Thank you.
5/5
GoogleI have used Hunters as agents for renting properties and also selling them. All the staff are pleasant and professional, but in particular Olivia from Lettings and Lisa from Sales have been brilliant
Thank you Mary for your review it’s much appreciated. You’re always a pleasure to work with.
5/5
TrustpilotI would highly recommend this Estate…
I would highly recommend this Estate Agent who helped us sell our flat. We all knew how difficult and hard to sell a flat now adays, let alone is a high rise building. I would personally recommend Jabjeet one of the estate agent who assist us sell our flat. who is a very professional, responsive and attentive to details. His skills and hard working & enthusiastic attitude helped us find a buyer and deliver what we are expecting and more. I highly recommend him as a Estate Agent who is focus to meet the clients expectations and within the time frame deadline. He is driven and passionate to his profession. And what we like about him is he communicate and respond to us asap, He guide us along the way of the process of selling our property. Thank you Hunter Agent for your support through out the process. And thanks for sending us Jabjeet as our Agent, he is truly a great asset to your company. We are super happy with his service.Mr & Mrs. Reyes & Family
5/5
GoogleUsed hunters for The first time and it was a great friendly experience. Staff kept me updated Throughout the process. Will be using there service again for n the future
Thank Liam for taking the time to leave a review is very much appreciated
1/5
TrustpilotNot professional
What to say, utterly unprofessional estate agent. Some properties are for sale in ivyhouse road that we like to view, seen it in Zoopla. And was told that property is sold couple of weeks ago, off hand. I am sure as an agent they have access to the account and very easy to put it STC, rather than making people running around.
5/5
GoogleHunters went above and beyond! Highly recommend. Lisa H was brilliant at providing updates on the sale and answering any questions. We were blown away by the friendliness of all members of staff we had encountered during the buying of our first home. We are grateful for their patience and for allowing us plenty of viewings, Thank you very much :)
Thanks Casey for leaving a 5 star review very much appreciated.
5/5
TrustpilotFantastic efficient friendly service
I have just recently moved out of a property that Hunters in Baldock were managing I can’t believe in the difficult times with the pandemic how absolutely professional and efficient they have been. Both Claire and Chloe were brilliant. Supported me through the exit all the way, made sure the deposit was quickly paid back quickly and fairly, at no point did I feel money was being held unnecessarily.I would definitely recommend them to anyone thinking of letting their home
5/5
GoogleWe have just purchased a property through Hunters and we are extremely pleased with the service at the Castleford branch. Danielle has always kept in touch with us and makes the purchase so easy. She is always polite and bubbly which is great and you can tell she genuinely wants to help you with your property search.
Thank you Paul for taking the time to leave a review. It’s much appreciated.
5/5
GoogleLisa Horsey and the team at Hunters have been absolutely amazing from start to finish. From setting up the sale through to the purchase, the updates and communication have been professional and really speedy.. thank you for all your help and support which has made the process so much easier!..
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Hunters, Castleford won Trusted Agent; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold.
Tell us what you need and we'll put you in touch. Hunters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Castleford.
