5/5
GoogleI have had some great advice and guidence from Alicia at Connells Carteron. As I am purchasing my first home, I wasnt sure of all the requirements fuly, and she was able to help me with clear and helpful clarity.
Trusted Agent profile · Carterton
Connells Carterton reviews
★★★★★
123 reviews across 1 platform
Unit 2, Falklands House, Black Bourton Road, Carterton, OX18 3DN
Connells's office in Carterton, at Unit 2, is rated 4.7 out of 5 across 123 reviews on 1 platform, including 123 Google reviews rated 4.7.
Reviews
Every review we hold for the Carterton office, from every platform, shown as written. First names only.
Google5/5
GoogleWe've bought and sold 9 houses and this has been the hardest anyone has had to work on our behalf. Steve, Ben and the team at Carterton really did go the extra mile. Thanks a million! We'd give them 6 stars if we could.
5/5
GoogleWe are first time buyers, and our agent Jason has been brilliant throughout the process. Very knowledgeable and professional, would highly recommend using Jason to anyone going through the process or looking to in the future.
5/5
GoogleJason Baker is an amazing estate agent. Professional to the top degree and an absolute credit to the Connell's company. He helped me and my partner find a home. I can't thank him enough, 100% recommend
5/5
GoogleI would like to say thank you for connells carterton, especially Ben Perrott. He was very helpful through our house buying process. From viewing to completion day he was keeping us update. Thank you Ben!
5/5
GoogleJason was very informative in helping me with information when looking for my first property. He was attentive and was quick at communicating. Very friendly and helpful. would recommend to anyone looking to buy.
5/5
GoogleJason was very helpful when my partner and I were looking to buy our 1st home together. He was very informative on the viewings side and professional and approachable. I would certainly recommend.
5/5
GoogleOver the past year we have had the pleasure of viewing various properties around Carterton by the amiable 'Jason Baker'. Not only is he a friendly, approachable and honest person but also punctual which I always look for when arranging viewings. In addition to this he has remained cool, calm and diplomatic in the face of differing opinions on houses that I may like but my partner may not which is always a difficult situation to be in. While the housing market from a buyers perspective over the past year has not been great, Jason has made the experience more bearable with his approach to his clients. Really appreciate his ongoing work in finding our next home.
5/5
GoogleWe just sold our house with Connells, Carterton. Ben found our buyers by proactively suggesting they view our property - they had ruled the area out but he felt strongly that the property and location would suit them, and he was right! We let the Connells teams do all our viewings and we found them to be an extremely diligent and enthusiastic sales team. We had a few ups and downs along the way but it’s really important to remember that Connells did more than was required in terms of checking our buyers were viable, and so the bumps were not the fault of Ben or Connells, but just all part of the painful process that is selling a house here in the UK! Ben genuinely went over and above what was required of him, as did the whole Carterton team. They anticipated every next step, made enquiries to ensure things would keep moving and kept us appraised at all times. In fact, one of their strongest skills was the fact they often called us with updates - really excellent communication skills. We cannot recommend this team highly enough! You will be in good hands.
5/5
GoogleUsed connells and Ben was very helpful, every stage was explained and made the process so much easier, I would recommend Ben to anyone, couldn’t have been more helpful !
1/5
GoogleAbsolute joke. Don't ever expect a call back. Every question asked is met with a vague answer which is generally what you want to hear and not always the facts and they blame everyone else, including the solicitor that they told me to use ! We pulled out of our purchase after 9 months wasted and was just banging my head against the wall trying to communicate with this company. I would NEVER go near this company again.
5/5
GoogleThey have been amazing! We have had a traumatic purchase, but Steve and the team have been amazing and helped keep me sane! Professionalism and communication throughout has been impeccable, thank youPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe team there, especially Ben, helped us out with purchasing our property. They were very helpful and kept us up to date through the whole process.
5/5
GoogleAs a buyer through Connells we found Ben to be brilliant to work with. He was always polite and professional and kept us right up to date with the progress being made. Whenever Ben needed an update from us for his vendor, I could tell that the vendor was also being kept up to date in a very timely manner. No bad words to say about the experience with Ben.
5/5
GoogleHad a brilliant experience with a lovely lady called Gracie over the phone. She has excellent customer service skills and was a pleasure to speak to.
5/5
GoogleI recently tried to purchase a property through Connells and Ben who showed me around the property has been nothing but professional and would go above and beyond to help and get answers, when I needed them. He provided a first class service even though on this occasion the sale fell through due to mortgage issues , I wouldn’t hesitate to use Connells and Ben again.
1/5
GoogleShouldn't even be one star. Absolutely shoddy agency. Poorly organised, poor communication. Had our property on sale for 9 months and they never even put a board up despite frequent requests from myself. Removed the property with them (as we lost a sale) and went with another agency - connells forgot to take it off rightmove for two months even though it was no longer for sale with them. Avoid using them. They have caused no end of stress and hard work.
5/5
GoogleBen Perrot at Connells was highly professional and communicated consistently well with me throughout the whole process of purchasing the property. As a first-time buyer he explained the various stages in detail and was proactive in contacting me with updates and items requiring my attention. My experience with the Connells team was a pleasure from start to finish, including their post-sales care and I would highly recommend their services.
5/5
GoogleHad a great experience while using Connells, very professional and helpful with any inquiries that I had. Beth was especially helpful couldn’t have asked her to do more.
5/5
GoogleExcellent service, Beth was really helpful and professional. Really good communication, always felt I was kept well informed and up to date. Would recommend to others!
5/5
GoogleExcellent service from Ben, always helpful and very valuable advice. Highly recommend
Agent replied · 24 October 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleAs an agent included in an onward chain, I was incredibly impressed with Alice Lydiat as her efforts to resolve the outstanding issues kept the chain together and meant we were able to complete. She was tenacious and driven and kept us fully updated.
5/5
GoogleHad to get a remortgage, Connelles had reminded me with plenty of time before being moved onto the fixed rate, the agent i was with (Jordan) was very flexible and very responsive and knowledgeable, they made the whole thing alot easier for me and oddly enough i look forward to our next interaction when the fixed rate is due to expire again!PositiveResponsiveness, Professionalism
5/5
GoogleI highly recommend Connells, their agents are personable and professional and we were particularly grateful to Ben Perrott for his expertise in advising us on how the modern method of auction worked. Thank you for helping us find our dream home!
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Questions about Connells Carterton
How many reviews does Connells Carterton have?
Connells's Carterton office has 123 reviews across 1 platform: 123 on Google.
What is Connells Carterton's rating?
Connells Carterton is rated 4.7 out of 5 across all 123 reviews, and 4.7 out of 5 on Google from 123 reviews.
Where is Connells's Carterton office?
Connells Carterton, Unit 2, Falklands House, Black Bourton Road, Carterton, OX18 3DN.
