Trusted Agent profile · Carshalton

Paul Graham Carshalton reviews

★★★★★ Excellent

231 reviews across 2 platforms

62-64 High Street, Carshalton, SM5 3AG

Paul Graham's office in Carshalton, at 62-64 High Street, is rated 4.9 out of 5 across 231 reviews on two platforms, including 227 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Paul Graham won in 2026.

Google logo

4.9 / 5

227

Reviews on Google

This office

Facebook logo

5.0 / 5

4

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Paul Graham, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Carshalton office, from every platform, shown as written. First names only.

5/5

Google

An exceptional Eastate Agent well led and supported by a great team of high quality and well informed professionals we couldnt have asked for a better service when recently selling our house. From beginning to end we knew we were in safe hands, the courteous proactive team were on top of everything, resolving issues before they became problems feeding back and just getting on with it. In our view they overdelivered on all fronts and we would have no hesitation of recommending them to anyone.PositiveResponsiveness, Quality, Professionalism, Value

R · 27 August 2022

Agent replied · 6 July 2023

Thank you for your comments, much appreciated.

5/5

Google

Highly Recommend Paul Graham Estate Agents in Carshalton High Street. From house placed on the market to Sold STC 6 days. They care about both parties. Don’t pay a fortune for Professional Photos, Adam the branch manager took all the photos and a short video and it sold our property. Once the sale has been agreed, you have support from Jane who will guide and assist you through the whole process. If buying or selling give the Team at Paul Graham’s a call

Peter · 6 July 2022

Agent replied · 6 July 2023

Peter. Thanks for your kind words and again, thank you for the gifts!

5/5

Google

We turned to Paul Graham (Carshalton branch) when another local agent had been unable to sell our 2 bedroom end of terrace property after months of trying. Paul Graham and worked hard to get the right viewings through the door. They kept us in the loop with progress throughout, advised us when the time came to considering offers to accept, and were sympathetic and helpful when an offer eventually fell through. They gave good advice about going back on the market and helped to make the eventual transaction as painless - and quick - as possible. We ended up both buying and selling property through Paul Graham and by the end of the process we had spoken with almost every member of the team, who were always friendly, professional and patient - thank you so much for your excellent service,

Hayley · 6 July 2022

Agent replied · 6 July 2023

Thank you Hayley, it was a pleasure working with you and are delighted you got there in the end. Enjoy your new home.

5/5

Google

We started to look for the house at the beginning of July 2021, it was really hard to find property which we would like but when we saw 3bed house on Carshalton that Paul Graham agency just put we understood, that house should be ours. It wasn’t easy to get it even if we had some savings agents checked all the offers very properly. But Yes our offer was accepted. It was pleasure to work with this agency, all the agents were nice and very professional, they help us to get our keys quickly, they were in touch with everyone with our adviser, solicitor and with us. We really grateful them. I will definitely advise all my friends this agency.

Леся · 6 July 2022

Agent replied · 6 July 2023

Thank you for your comments. We all hope you enjoy your new home.

5/5

Google

I recently sold my house and I could not recommend Paul Graham highly enough. The whole team is so skilled at what they do. The customer service is unmatched, from the very start they were always keeping me updated and checking in.

Bethany · 3 December 2024

Agent replied · 9 December 2024

Thank you Beth. I was great working with you and we wish you well in your new life in the country!

5/5

Google

We bought our current home through Paul Graham Carshalton. Everyone was professional and friendly. They seemed to always keep on top of things and communicated with us faster than our solicitors. Steve and Jane were particularly helpful. I would certainly recommend.

Ariel · 6 July 2020

Agent replied · 6 July 2023

Ariel, It was a pleasure working with you. we hope you are happy in your new home.

5/5

Google

We dealt with Jane during the purchase of our first home. She answered any questions quickly and made the whole process run smoothly!

Sascha · 8 March 2023

Agent replied · 6 July 2023

Thank you for your comments, Sascha.

5/5

Google

Where do we start... We found our perfect property through Paul Graham and they were so incredibly responsive from start to finish, we really couldn't have asked for anything better. Jane who may I add is the Queen of chasing really helped push our sale through, sending daily emails and calls. I really don't think we would be moving if it wasn't for her consistency! Incredibly personal and thoughtful throughout the whole process. Thank you!! There's a reason you see so many Paul Graham signs in and around Carshalton... They do their job, better than the rest!PositiveResponsiveness

Joe · 27 August 2021

Agent replied · 6 July 2023

Thank you so much for your comments. We are delighted to help you find the ‘perfect’ property. Good luck in your new home.

5/5

Google

The team at Paul Graham were outstanding throughout the whole process, especially Adam and Jane. Couldn't fault them. Attention to detail, professionalism...and great people to work with too. Don't waste your time going elsewhere...you won't get a better service!

Rob · 7 July 2019

Agent replied · 6 July 2023

Thank you very much for your review.

5/5

Google

Really happy from the service we've received from Paul Graham. They have been described by very happy friends as 'hand holdy' and I can completely agree. I felt very comfortable picking up the phone to ask questions and , when I wasn't getting an answer from my solicitor, knew that I would from Paul Graham, or they would find out for me. Adam dealt with the selling of our property, he was lovely, approachable, friendly and professional. Jane handled our case from then on, she was also amazing, never failing to put me at ease. I have been recommending them to everyone!

K · 6 July 2021

Agent replied · 6 July 2023

Karen, thank you for your review and your kind words. Hope you are enjoying your new home.

5/5

Google

Paul Graham come highly recommended, offering a first class property service. From start to finish we were impressed by their integrity, unwavering support, attention to detail and knowledgeable local team. Choosing the right estate agent was imperative for us and we were delighted with our decision.

Chloe · 29 June 2024

Agent replied · 26 December 2024

Thank you for your kind words.

5/5

Google

Paul Graham come highly recommended, offering a first class property service. From start to finish we were impressed by their integrity, unwavering support, attention to detail and knowledgeable local team. Choosing the right estate agent was imperative for us and we were delighted with our decision.

Cbaw · 27 June 2024

Agent replied · 26 August 2024

Thank you for your kind words.

5/5

Google

From initial valuation to completion of the sale, the staff at Paul Graham Wallington were helpful and professional, giving me advice when required and keeping me updated throughout. Lovely people to deal with. I couldn't have wished for better.

Jenny · 7 July 2017

Agent replied · 6 July 2023

Thank you for your kind words.

5/5

Google

Paul Graham were incredibly professional throughout the process, they were very proactive with communication and kept the process moving. We had a vastly better experience than we had with other estate agents in the past.

Jack · 19 November 2024

Agent replied · 23 November 2024

Thanks Jack and enjoy your new home.

5/5

Google

We have just sold a property via Paul Grahame and experienced an excellent service. Jane our sales progressor went above and beyond to make things happen even though everything wasn't plain sailing at times. Jane's perseverance and communication skills kept everything on track to acheive the end result. Thank you.

Andrea · 28 February 2024

Agent replied · 28 April 2024

Thanks Andrea. It seems a lifetime ago that we sat outside the property discussing the marketing! Delighted you finally got there.

5/5

Google

Great customer service. We were regularly updated by members of staff on the status on our chain. Someone was always quick to get back to us. Thank you.

Lorna · 6 July 2021

Agent replied · 6 July 2023

Thank you Lorna.

5/5

Google

Excellent estate agents - very happy from the start where they were showing us around houses, letting us explore and were never pushy, all the way through the entire sales process to completion. I would estimate the average response time to emails was less than an hour and there was always someone available to answer a call and show us around the property that we were buying. You don't have a choice as a buyer who your estate agents are, but nonetheless can say that they really helped take the stress out of the whole house purchasing process, particularly for first time buyers. Thanks!

Ben · 6 July 2020

Agent replied · 6 July 2023

Ben. Thank you for your review we hope you enjoy your new home.

5/5

Google

Friendly professional staff.

Simon · 11 November 2025

Agent replied · 11 October 2026

Thanks Simon

5/5

Google

The team (Jane, Steve, Adam and Geoff) at Paul Graham have been great when we purchased a flat. They proactively managed the purchase and liaised with both sets of solicitors and the sellers, politely nudging everyone along when required such we completed in less than two months from when we placed an offer (and that includes the festive break!).. Amazing set of professionals!.. thank you for all your help..

Russell · 6 July 2022

Agent replied · 6 July 2023

Russell, thank you for your comments. It was a pleasure working with you.

5/5

Google

We knew our move would be an emotional one. The team at Paul Graham carshalton went over and above to secure a successful sale; very professional would highly recommend them. Thank you

Sarah · 2 December 2024

Agent replied · 9 December 2024

Thank you Sarah. Got there in the end!

5/5

Google

We bought a property from Paul Graham. Jane within the sales progression team was brilliant, extremely helpful and pragmatic helping to keep the purchase moving and helping us deal wth a tricky chain. It was a delight working with them and I would definitely use them in the future.

Sean · 29 January 2024

Agent replied · 28 April 2024

Thanks Sean. We appreciate your comments and wish you joy in your new home.

5/5

Google

Fantastic service, the whole team are very helpful. When things started to go wrong and the chain was collapsing, the whole team were great and fought hard to fix the issues.

Pasquale · 2 December 2024

Agent replied · 9 December 2024

Thank you, Pasquale.

5/5

Google

As first time buyers, we really valued the professional, helpful and patient service we received from Paul Graham. They were there to answer our every question, and never made us feel like an inconvenience. Estate agents can sometimes get a bad press, but we can honestly say that the experience we had with Paul Graham was excellent. We are hugely grateful for their support during what can be a notoriously stressful experience.PositiveResponsiveness, Professionalism

Eleanor · 27 August 2021

Agent replied · 6 July 2023

Thank you Eleanor for your message. We are happy that your first experience of buying a house was a good one and we hope you enjoy your new home.

5/5

Google

We've just completed our sale with Paul Graham and the whole team couldn't have done anything more. From initial survey with Steve, viewings with Hannah and then the regular updates and endless chasing that Jane carried out to see the process through. Use them!

Neil · 14 April 2024

Agent replied · 28 April 2024

Thanks for the kind words, Neil. It was a pleasure and we wish you and the family well.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Paul Graham Carshalton

Has Paul Graham won any awards?

Yes. In The Trusted Agent 2026 awards: Paul Graham, Carshalton won Trusted Agent; Paul Graham, Wallington won Trusted Agent.

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