Every review we hold for the Carshalton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAn exceptional Eastate Agent well led and supported by a great team of high quality and well informed professionals we couldnt have asked for a better service when recently selling our house. From beginning to end we knew we were in safe hands, the courteous proactive team were on top of everything, resolving issues before they became problems feeding back and just getting on with it. In our view they overdelivered on all fronts and we would have no hesitation of recommending them to anyone.PositiveResponsiveness, Quality, Professionalism, Value
R · 27 August 2022
Agent replied · 6 July 2023
Thank you for your comments, much appreciated.
★★★★★ 5/5
GoogleHighly Recommend Paul Graham Estate Agents in Carshalton High Street. From house placed on the market to Sold STC 6 days. They care about both parties. Don’t pay a fortune for Professional Photos, Adam the branch manager took all the photos and a short video and it sold our property. Once the sale has been agreed, you have support from Jane who will guide and assist you through the whole process. If buying or selling give the Team at Paul Graham’s a call
Peter · 6 July 2022
Agent replied · 6 July 2023
Peter. Thanks for your kind words and again, thank you for the gifts!
★★★★★ 5/5
GoogleWe turned to Paul Graham (Carshalton branch) when another local agent had been unable to sell our 2 bedroom end of terrace property after months of trying. Paul Graham and worked hard to get the right viewings through the door. They kept us in the loop with progress throughout, advised us when the time came to considering offers to accept, and were sympathetic and helpful when an offer eventually fell through. They gave good advice about going back on the market and helped to make the eventual transaction as painless - and quick - as possible.
We ended up both buying and selling property through Paul Graham and by the end of the process we had spoken with almost every member of the team, who were always friendly, professional and patient - thank you so much for your excellent service,
Hayley · 6 July 2022
Agent replied · 6 July 2023
Thank you Hayley, it was a pleasure working with you and are delighted you got there in the end.
Enjoy your new home.
★★★★★ 5/5
GoogleWe started to look for the house at the beginning of July 2021, it was really hard to find property which we would like but when we saw 3bed house on Carshalton that Paul Graham agency just put we understood, that house should be ours. It wasn’t easy to get it even if we had some savings agents checked all the offers very properly. But Yes our offer was accepted. It was pleasure to work with this agency, all the agents were nice and very professional, they help us to get our keys quickly, they were in touch with everyone with our adviser, solicitor and with us. We really grateful them. I will definitely advise all my friends this agency.
Леся · 6 July 2022
Agent replied · 6 July 2023
Thank you for your comments. We all hope you enjoy your new home.
★★★★★ 5/5
GoogleI recently sold my house and I could not recommend Paul Graham highly enough. The whole team is so skilled at what they do. The customer service is unmatched, from the very start they were always keeping me updated and checking in.
Bethany · 3 December 2024
Agent replied · 9 December 2024
Thank you Beth. I was great working with you and we wish you well in your new life in the country!
★★★★★ 5/5
GoogleWe bought our current home through Paul Graham Carshalton. Everyone was professional and friendly. They seemed to always keep on top of things and communicated with us faster than our solicitors. Steve and Jane were particularly helpful. I would certainly recommend.
Ariel · 6 July 2020
Agent replied · 6 July 2023
Ariel, It was a pleasure working with you. we hope you are happy in your new home.
★★★★★ 5/5
GoogleWe dealt with Jane during the purchase of our first home. She answered any questions quickly and made the whole process run smoothly!
Sascha · 8 March 2023
Agent replied · 6 July 2023
Thank you for your comments, Sascha.
★★★★★ 5/5
GoogleWhere do we start... We found our perfect property through Paul Graham and they were so incredibly responsive from start to finish, we really couldn't have asked for anything better. Jane who may I add is the Queen of chasing really helped push our sale through, sending daily emails and calls. I really don't think we would be moving if it wasn't for her consistency! Incredibly personal and thoughtful throughout the whole process. Thank you!! There's a reason you see so many Paul Graham signs in and around Carshalton... They do their job, better than the rest!PositiveResponsiveness
Joe · 27 August 2021
Agent replied · 6 July 2023
Thank you so much for your comments. We are delighted to help you find the ‘perfect’ property. Good luck in your new home.
★★★★★ 5/5
GoogleThe team at Paul Graham were outstanding throughout the whole process, especially Adam and Jane. Couldn't fault them. Attention to detail, professionalism...and great people to work with too. Don't waste your time going elsewhere...you won't get a better service!
Rob · 7 July 2019
Agent replied · 6 July 2023
Thank you very much for your review.
★★★★★ 5/5
GoogleReally happy from the service we've received from Paul Graham. They have been described by very happy friends as 'hand holdy' and I can completely agree. I felt very comfortable picking up the phone to ask questions and , when I wasn't getting an answer from my solicitor, knew that I would from Paul Graham, or they would find out for me.
Adam dealt with the selling of our property, he was lovely, approachable, friendly and professional.
Jane handled our case from then on, she was also amazing, never failing to put me at ease.
I have been recommending them to everyone!
K · 6 July 2021
Agent replied · 6 July 2023
Karen, thank you for your review and your kind words. Hope you are enjoying your new home.
★★★★★ 5/5
GooglePaul Graham come highly recommended, offering a first class property service. From start to finish we were impressed by their integrity, unwavering support, attention to detail and knowledgeable local team. Choosing the right estate agent was imperative for us and we were delighted with our decision.
Chloe · 29 June 2024
Agent replied · 26 December 2024
Thank you for your kind words.
★★★★★ 5/5
GooglePaul Graham come highly recommended, offering a first class property service. From start to finish we were impressed by their integrity, unwavering support, attention to detail and knowledgeable local team. Choosing the right estate agent was imperative for us and we were delighted with our decision.
Cbaw · 27 June 2024
Agent replied · 26 August 2024
Thank you for your kind words.
★★★★★ 5/5
GoogleFrom initial valuation to completion of the sale, the staff at Paul Graham Wallington were helpful and professional, giving me advice when required and keeping me updated throughout. Lovely people to deal with. I couldn't have wished for better.
Jenny · 7 July 2017
Agent replied · 6 July 2023
Thank you for your kind words.
★★★★★ 5/5
GooglePaul Graham were incredibly professional throughout the process, they were very proactive with communication and kept the process moving. We had a vastly better experience than we had with other estate agents in the past.
Jack · 19 November 2024
Agent replied · 23 November 2024
Thanks Jack and enjoy your new home.
★★★★★ 5/5
GoogleWe have just sold a property via Paul Grahame and experienced an excellent service. Jane our sales progressor went above and beyond to make things happen even though everything wasn't plain sailing at times. Jane's perseverance and communication skills kept everything on track to acheive the end result. Thank you.
Andrea · 28 February 2024
Agent replied · 28 April 2024
Thanks Andrea. It seems a lifetime ago that we sat outside the property discussing the marketing! Delighted you finally got there.
★★★★★ 5/5
GoogleGreat customer service. We were regularly updated by members of staff on the status on our chain. Someone was always quick to get back to us. Thank you.
Lorna · 6 July 2021
Agent replied · 6 July 2023
Thank you Lorna.
★★★★★ 5/5
GoogleExcellent estate agents - very happy from the start where they were showing us around houses, letting us explore and were never pushy, all the way through the entire sales process to completion. I would estimate the average response time to emails was less than an hour and there was always someone available to answer a call and show us around the property that we were buying. You don't have a choice as a buyer who your estate agents are, but nonetheless can say that they really helped take the stress out of the whole house purchasing process, particularly for first time buyers. Thanks!
Ben · 6 July 2020
Agent replied · 6 July 2023
Ben. Thank you for your review we hope you enjoy your new home.
★★★★★ 5/5
GoogleFriendly professional staff.
Simon · 11 November 2025
Agent replied · 11 October 2026
Thanks Simon
★★★★★ 5/5
GoogleThe team (Jane, Steve, Adam and Geoff) at Paul Graham have been great when we purchased a flat. They proactively managed the purchase and liaised with both sets of solicitors and the sellers, politely nudging everyone along when required such we completed in less than two months from when we placed an offer (and that includes the festive break!).. Amazing set of professionals!.. thank you for all your help..
Russell · 6 July 2022
Agent replied · 6 July 2023
Russell, thank you for your comments. It was a pleasure working with you.
★★★★★ 5/5
GoogleWe knew our move would be an emotional one. The team at Paul Graham carshalton went over and above to secure a successful sale; very professional would highly recommend them.
Thank you
Sarah · 2 December 2024
Agent replied · 9 December 2024
Thank you Sarah. Got there in the end!
★★★★★ 5/5
GoogleWe bought a property from Paul Graham. Jane within the sales progression team was brilliant, extremely helpful and pragmatic helping to keep the purchase moving and helping us deal wth a tricky chain. It was a delight working with them and I would definitely use them in the future.
Sean · 29 January 2024
Agent replied · 28 April 2024
Thanks Sean.
We appreciate your comments and wish you joy in your new home.
★★★★★ 5/5
GoogleFantastic service, the whole team are very helpful. When things started to go wrong and the chain was collapsing, the whole team were great and fought hard to fix the issues.
Pasquale · 2 December 2024
Agent replied · 9 December 2024
Thank you, Pasquale.
★★★★★ 5/5
GoogleAs first time buyers, we really valued the professional, helpful and patient service we received from Paul Graham. They were there to answer our every question, and never made us feel like an inconvenience. Estate agents can sometimes get a bad press, but we can honestly say that the experience we had with Paul Graham was excellent. We are hugely grateful for their support during what can be a notoriously stressful experience.PositiveResponsiveness, Professionalism
Eleanor · 27 August 2021
Agent replied · 6 July 2023
Thank you Eleanor for your message. We are happy that your first experience of buying a house was a good one and we hope you enjoy your new home.
★★★★★ 5/5
GoogleWe've just completed our sale with Paul Graham and the whole team couldn't have done anything more. From initial survey with Steve, viewings with Hannah and then the regular updates and endless chasing that Jane carried out to see the process through. Use them!
Neil · 14 April 2024
Agent replied · 28 April 2024
Thanks for the kind words, Neil. It was a pleasure and we wish you and the family well.
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