Goodfellows Estate Agents Carshalton Beeches reviews

★★★★★ 2/5

Google

I purchased through Goodfellows and did not have a very good experience. 9 times out of 10 when I called it would go to the 'overflow service' and I would request a callback which was often never returned. Both myself and my solicitors found it hard to get an email response from them and when they did respond they had usually not paid attention to what had been asked. Although I found Joel pleasant enough to talk with (whenever i did get a callback) he wasn't very proactive in chasing things up and seemed to not really be aware of what was going on. Lee on the other hand I found to be rude, abrasive and condescending. I would never purchase through Goodfellows again.

Danielle · 2 June 2023

★★★★★ 5/5

Google

A brilliant agent if you are renting or planning to rent a property. Being a first-time landlord we found the process from start to finish easy and supportive. Louise provided guidance during the initial viewing/valuation visit that need actioning to get the property tenant ready (cosmetically and legally) which was extremely helpful along with detailed information on the rental services provided. Our viewing needs were supported by Louise and Keeley who organised weekend block viewings which limited evening disruption (super helpful when you have young children). The property rented our very quickly and the contract process was very simple with the remote and online system allowing for a quick completion. Overall, a very good service provided by the team in Carshalton.

Reece · 2 June 2023

★★★★★ 5/5

Google

The sale of our property was handled smoothly and efficiently by Sarah Pine at Goodfellows, Carshalton Beeches. The property was placed on the market online on a Tuesday, with open day for viewings on the Saturday and an offer accepted from one of those viewers. Our property purchase was also effected through Sarah who handled all communications on both sale and purchase in an efficient, professional and friendly manner and kept all parties well informed throughout the process. Highly recommended.

Paul · 2 June 2023

★★★★★ 5/5

Google

Very please with the service I have received in renting a property via Goodfellows. Emily has been particularly helpful. Thanks again.

Sinead · 10 February 2020

★★★★★ 5/5

Google

This is the second time that we have rented our property out and have used Louise and Emily on the lettings side. Again I have found them very professional, helpful, responsive, quick to answer any queries, and very quick to get the right tenant in place. Marion and Kerry, also do a great job on the management side of the rental. I'd recommend Goodfellows Lettings.

Victoria · 16 March 2021

★★★★★ 5/5

Google

Very efficient and speedy with the move in really pleased with the property. Louise was a pleasure to meet. I would recommend Goodfellows

Nathan · 10 February 2019

★★★★★ 4/5

Google

Robbie has been super helpful in our search for a new home. She is warm, friendly and very efficient.

Victoria · 29 March 2024

★★★★★ 5/5

Google

Louise Jobson has been fantastic from start to finish helping us find our new flat in Carshalton Beeches. Shes been very patient answering all my stupid questions and helping us rent our first place. I would highly recommend speaking to Louise, she made our experience very easy, smooth and stress free.

Sophie · 14 July 2020

★★★★★ 5/5

Google

The Rental process was flawless. Louise and Emily were professional, responsive all the wayPositiveResponsiveness, Professionalism

Ben · 12 June 2021

★★★★★ 5/5

Google

I had the pleasure of working with David Mitchel and Bradley Hearse. They helped me through the entire process of renting out my property, demonstrating a very high standard of professionalism and dedication. Their expertise in the field was evident in every step of the process. They patiently answered all my questions and concerns and I very much appreciate their commitment towards ensuring a smooth and successful experience. Thank you for your outstanding service!

Niten · 21 September 2023

★★★★★ 5/5

Google

Emily was so helpful finding me my house and getting me moved in without any stress, would definitely recommend.

Sarah · 10 February 2020

★★★★★ 5/5

Google

Emily and Louise were very helpful throughout the process. 5 stars to the team.PositiveProfessionalism

Paula · 2 June 2021

★★★★★ 5/5

Google

Emily was very nice and got me moved into the property very quickly. Excellent team very happy

Alin · 30 July 2020

★★★★★ 5/5

Google

I was a first time buyer and after looking at many properties with different agencies we had the blessing of buying through Goodfellows and the help of the sales manager Joel. The whole team were very honest, helpful and very informative. Not once did I feel pushed or forced into buying the property. They allowed us plenty of time to have a think and even kindly let us view the property numerous times before completing any paperwork! Thanks again to Joel and the rest of the team, keep up the good work!

Hozan · 1 March 2023

★★★★★ 5/5

Google

As a first time tenant I had a wonderful service from Louise. She managed to provide a customer directed service paying attention to my areas of need and she was never too busy for me even when it is out of business hours. I still reach out to her when I need assistance about anything in line with my tenacyPositiveResponsiveness, Professionalism

Sharone · 24 May 2021

★★★★★ 5/5

Google

I had a viewing with Robbie and had an offer accepted for a flat. Robbie's and Goodfellows communication through the whole process has been nothing short of perfect. She really made the whole process easy and fast, any questions or concerns she was easy to get hold of and very knowledgeable, I would 100% recommend Goodfellows to anyone.

Andrew · 18 July 2024

★★★★★ 5/5

Google

I had the pleasure of working with Robbie McKenzie and David Mitchel from Goodfellows Estate Agents. Robbie’s attention to detail and quick responses made the process seamless, while David’s local market knowledge was invaluable. Their excellent communication kept me informed every step of the way. Thanks to them, I found a home that exceeded my expectations. Highly recommend!

Roshan · 17 July 2024

★★★★★ 5/5

Google

Extremely pleased with the service from Goodfellows and Joel. Joel was really helping me to secure the property and hats off to Joel and the entire Carshalton Beeches team of Goodfellows

Sundar · 1 March 2023

★★★★★ 5/5

Google

Emily was very nice and got me moved into the property very quickly. Excellent team very happy

Alin · 10 February 2020

★★★★★ 5/5

Google

We chose Goodfellows because they were very local to us with good local knowledge. We had very helpful discussions with them and found their guidance very useful. We're particularly grateful to Sarah for all her advice at the beginning and to Joel for all he did throughout the final weeks of the sale. He was very calm and reassuring. Glad it's all over now!

Anne · 14 March 2024

★★★★★ 5/5

Google

Robbie is very professional negotiator.

Bhadresh · 25 September 2024

★★★★★ 5/5

Google

Thank you so much to Sarah and the team at Goodfellows for getting us into our dream home. Excellent to work with from a buyer perspective.

Elizabeth · 16 July 2023

★★★★★ 5/5

Google

I have used Goodfellows for the past 6-7 years to help find tenants for my rental properties. They have always been very friendly, helpful & efficient - I deal mainly with Louise but all the team are on hand to help . I would definitely recommend them to anyone looking for tenants.

Sangeeta · 30 July 2022

★★★★★ 1/5

Google

They took a 12 month tenancy fee from us however the tenant only stayed for 6 months. Have been asking for our other 6 months to be refunded and still no response. Beware some of their staff don’t have basic grammar or communication skills and are extremely pushy when dealing with clients. To their credit there’s Mandy-Sue who is helpful some of the time.

Dino · 10 February 2019