Trusted Agent profile · Carshalton Beeches · Surrey
Verified
★★★★★
336 reviews across 1 platform
3 Beeches Avenue, Carshalton Beeches, Surrey, SM5 3LB
Part of Goodfellows Estate Agents, see every office.
Goodfellows Estate Agents's office in Carshalton Beeches, Surrey, at 3 Beeches Avenue, is rated 4.7 out of 5 across 336 reviews on 1 platform, including 336 Google reviews rated 4.7.
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Every review we hold for the Carshalton Beeches office, from every platform, shown as written. First names only.
5/5
GoogleSarah & Joel, did an amazing job to sell our home quickly and then manage the issues we had with our chain. They provided support and a reality check when things weren't going well, we got there in the end so thank you for making our dream move come true.
5/5
GoogleWe had the pleasure of working with Robbie McKenzie and David Mitchel from Goodfellows Estate Agents, and we are very happy with the service provided. They displayed great professionalism and customer centricity. I would highly recommend them for anyone looking for properties in this area.
5/5
GoogleThis was my first experience of renting and I was quite apprehensive .As it turns out all my concerns were unfounded thanks largely to Louise who dealt with all my queries promptly and efficiently. I have no hesitation in recommending Goodfellows Carshalton if my experience is anything to go by.
Dear Michael, We are delighted to read that Louise gave an amazing 5 star service. Thank you for taking the time to leave your review and sharing your experience. We wish you all the best for the future.
5/5
GoogleLouise is friendly and very professional- I felt as soon as.I was in her hands I did not have to worry any more. She is a credit to Goodfellows! .
5/5
GoogleLucky to have Robbie as my agent. Incredibly responsive, helpful and warm. She went the extra mile and mediated the property viewing and subsequent questions smoothly between the landlord and myself. Overall a 10/10 for sure!
5/5
GoogleRobbie and Topaz are real professionals. They been really helpful with our property search. Will highly recommend Goodfellows for your property search
1/5
GoogleVery unfair and unethical practice. They can charge you all of a sudden with hidden cost which are not stated in the contract and never discussed with you. They can also threaten that they put you to debt collection when you challenge them for clarity of the clause in the contract.
5/5
GoogleThanks to the team at Goodfellows Estate Agents - Carshalton Beeches. Bradley and David worked exceptionally well in securing me my move within a short timeframe. This exceeded expectations. I am particularly happy with the communication throughout the process. I was always kept informed every step of the process. Excellent service
5/5
GoogleBeing a first time renter, especially being black, I received the best professional help from the team. Some landlords will not house you because of your colour but the team will make any effort to get you a descent property.PositiveProfessionalism
Dear Rachel thank you for your kind words and your 5 Star Review, it is very sad to read your comments , that in the past you may have had issues, relating to your colour as we at Goodfellows welcome every quality tenant and look at the person and their viability not their colour. Kind regards Goodfellows Carshalton Beeches
5/5
GoogleThank you so much Bradley & David
5/5
GoogleWe had a great experience working with Robbie McKenzie, excellent communication throughout and always friendly. Overall, we are very happy with the service provided and therefore highly recommend Goodfellows Estate Agents for renters. Five stars!
5/5
GoogleHighly recommend especially for the service offered by Robbie. 5 star to her. We still in process to rent our place, her dedication and profesionalism impressed us. Thank you!
5/5
Googlewould like to take this opportunity to thank you both Emily and Louise for both of your great help, communication and information shared during our tenancy process. We had amazing experience and very peace of mind. Would highly recommend... Thank you
Dear John, Emily and Louise are delighted with your 5 Star review and want to thank you for your generous assessment of their service to you. Kind regards Goodfellows Carshalton Beeches.
5/5
GoogleVery happy with the service received. Overall a pleasant experience and Louise helped us and accommodated our request from the first time when I went to view the property till the end. We also requested for additional help post completion which was catered for.
Thanks for the awesome review, Humera! We work hard to meet expectations like yours, we really appreciate you taking the time out to share your experience with us.
5/5
GoogleVery good service provided by Bradley, always on hand to answer any questions and kept informed throughout the whole process of finding a tenant for our property.
Thank you Vishal for your wonderful review! We're glad to hear Louise was able to deliver an excellent customer service experience.
5/5
GoogleGreat team at Goodfellows on both rentals and sales sides. The team are warm and personable but also proactive and efficient and let our property out within 1 day of it going on the market. Particular mentions to Mandy, Louise, Vince & Sarah.
Thank you Sam for mentioning our team and leaving us a 5 star review.
5/5
GoogleI have received prompt and excellent service from Robbie at Goodfellows. She has been helpful, informative and supportive in my search for a new place. I am in the referencing stages and can’t thank her enough.
5/5
GoogleHad a tough situation with finding a rental in the market with my partner. She called up Brad and he was able to accommodate our needs easily. Found us a place straight away and was super efficient with the paperwork. The turnover was under a week. Highly recommend his services!
5/5
GoogleBoth Louise and Mandy provided excellent customer service through my moving process although not that straight forward a move, they provided excellent communication and made my whole experience as stress free as possible. All round Goodfellows have given an outstanding service.
Thank you Claire, We are really pleased to read your positive review regarding the service from Mandy & Louise. Glad to hear that they provided you with an excellent customer experience. Thank you for taking the time to leave your review and we wish you all the best for the future.
5/5
GoogleRobbie McKenzie really supported us to find somewhere within Carshalton that matched our requirements and budget. She was professional, diligent and responsive to the questions we had.
5/5
GoogleA good experience all round, sale was quick. Jack and Sarah very good to deal with. Thank you for your help and support in this emotional sale
5/5
GoogleAn excellent experience. Really quick, really professional, responded to all emails promptly, and just generally seemed like they knew what they were doing. Would definitely recommend!PositiveResponsiveness, Professionalism
Dear Peter , your succinct review cuts through all the noise and we hope will be seized upon as a great reference point when people are choosing their estate agent. Thank you and kind regards Goodfellows Carshalton Beeches.
5/5
GoogleNothing but great help from Robbie. Lovely lady who has been nothing but helpful! She is thorough, keeps in contact and she has been 10/10😊 …
1/5
GoogleI dealt with the Carsharlton branch and tried repeatedly to put in an offer after a viewing. After a week of being told I will receive a call back I'm still waiting. Very frustrating.
Hi Anthony, Thank you for your enquiry, I have just spoken to you in regards to the below property. I have only received one email and call from yourself. Apologises no one has come back to you sooner, however the landlord has accepted an offer via the sales team. If anything changes we will of course update you. Kindest regards Sent from my iPhone Louise Jobson | Lettings Manager MARLA
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