Trusted Agent profile Β· Carrickfergus

Reeds Rains (Carrickfergus) reviews

3.8

β˜…β˜…β˜…β˜…β˜… Good

2,275 reviews across 3 platforms

10 High Street, Carrickfergus, BT38 7AF

Part of Reeds Rains Favsco NI, see every office.

Reeds's office in Carrickfergus, at 10 High Street, is rated 3.8 out of 5 across 2,275 reviews on three platforms, including 292 Google reviews rated 4.9.

Google logo

4.9 / 5

292

Reviews on Google

This office

Yell logo

5.0 / 5

4

Reviews on Yell

This office

Trustpilot logo

1,979

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Carrickfergus office, from every platform, shown as written. First names only.

5/5

Google

After a disappointing experience with another agency, moving to Reeds Rains was a breath of fresh air. From the start, they were professional, supportive, and truly listened to us. Lynsey was incredibly helpful, she stepped in right away when we came to them for help, and made us feel like we were finally in good hands. Chris, our negotiator, was excellent throughout. He kept us updated at every stage, offered great advice, and handled everything with a level of care and professionalism that made a stressful process much easier. Thanks to the team’s effort, we got exactly the result we were hoping for. We couldn’t recommend Reeds Rains more highly, they were simply brilliant from start to finish.

KB Β· 21 August 2025

Agent replied Β· 23 October 2025

Thank you for taking the time to leave this feedback. We are glad we could help you with your move.

5/5

Trustpilot

Great work

Helen, Keeley and her team are great and a pleasure to work with. The went above and beyond with difficult buyers, and current occupants to help secure the right buyer!

Mr Β· 21 September 2026

Agent replied Β· 10 October 2026

We are so happy to hear about your positive experience! We always strive to go above and beyond for our clients, and we appreciate your kind words. Regards, Reeds Rains

3/5

Trustpilot

Not impressed

Saw a house being sold by Reeds Rains, sent 2 messages via Rightmove and then an email directly. None were responded to. After a few days, decided to ring them to try & arrange a viewing. Managed to arrange the viewing. But had no explanation or apology for the lack of response. Went to the viewing, received no follow up or a request for feedback. I was just grateful we hadn't chosen them to sell our house!

Rachael Β· 8 September 2025

Agent replied Β· 23 September 2025

We appreciate your feedback and are sorry to hear about the lack of communication you experienced. Thank you for bringing this to our attention, we would like to know which branch you were contacting so we can look at how to improve our service. Regards, Reeds Rains

5/5

Trustpilot

Wouldn’t go anywhere else!

From the moment we enquired with Reeds Rains in Clevedon to the moment we sold our property, they were nothing short of helpful, engaging and there when we needed them. We had bumps along the way with various parts of the chain falling through but Reeds were on it. Always available to answer any questions we had. If we ever sell again, Reeds will be our team. Thanks to everyone who helped along the way. Would recommend you guys in a heartbeat! Thank you 😁

Me Β· 29 August 2026

Agent replied Β· 22 September 2026

We are so pleased to hear that our team provided such helpful and engaging support throughout your property sale, especially when navigating the bumps along the way. It means a great deal to us that you would recommend us and consider us your team for future sales. Thank you for your wonderful feedback! Regards, Reeds Rains

5/5

Google

Lynsey and the team at Reeds Rains, Carrickfergus are amazing. They are genuine, warm, trustworthy individuals who represent both buyers and sellers personally and respectfully. Our experience working with them has been fantastic. Whole heartedly recommend them.

Paul Β· 10 July 2026

Agent replied Β· 10 October 2026

Thank you for your kind review, we are always delighted to hear positive feedback about our team in the branch.

5/5

Trustpilot

FANTASTIC AS ALWAYS!

FANTASTIC AS ALWAYS!! Steven and the team cannot do enough for you.. sold and bought many properties with these guys and honestly, I’m going nowhere else!! Thanks again, Dave

David Β· 1 September 2026

Agent replied Β· 22 September 2026

We are so happy to hear about your continued positive experiences with us! It's wonderful to know that we consistently meet your expectations. Thank you for your kind words and loyalty. Regards, Reeds Rains

5/5

Google

Myself & my partner sold both our respective Homes & purchased our new home together all through Reeds Rains Carrickfergus. Our sincerest thanks to Lisa, Karen, Lynsey & Chris for a friendly, thoroughly professional and attentive service throughout the entire selling and buying process. The entire team made what could have been an extremely stressful process, (selling two houses and moving to one) very easy ! They kept us informed throughout all the various stages and were very friendly & professional to deal. Would recommend Reeds Rains Carrickfergus to anyone thinking of Selling or Buying. Thank you all Lisa, Karen, Lynsey & Chris Steve & Emma

Stevie Β· 21 May 2025

Agent replied Β· 26 July 2025

Stevie H, thank you so much for your high rating!

5/5

Trustpilot

Great service from Kate and the team at…

Great service from Kate and the team at Chapel House. They did a fantastic job marketing the property and did lots of accompanied viewings for us.

Diane Β· 26 August 2026

Agent replied Β· 22 September 2026

We are so pleased to hear about your positive experience with us. Achieving the asking price quickly is always our goal, and we are delighted we could deliver such excellent results for you. Thank you for your kind words. Regards, Reeds Rains

5/5

Trustpilot

I chose Reed Rains as they are an established company in my area

I chose Reed Rains as they are an established estate agent within the area and felt they were best placed for the sale of my house and it proved to be the right choice. Communication throughout was constant and informative. The lines of communication were ideal as I dealt with the same person throughout. Within two weeks I agreed a sale and cannot thank Reed Rains enough for this.

Anthony Β· 9 September 2025

Agent replied Β· 26 December 2024

We're happy to hear that our experience and service met your expectations. We appreciate your recognition of our consistent communication and are grateful for your kind words regarding the quick sale of your house. Regards, Reeds Rains

5/5

Google

We had such a positive experience with Reeds Rains from start to finish. They made everything to do with our sale and purchase very easy, were quick to get things moving and communication was great across the whole process. Lynsey and Chris were helpful throughout and very responsive. I wouldn't hesitate to recommend them to anyone, and would definitely use them again in future.

Luke Β· 10 October 2025

Agent replied Β· 26 July 2025

Hi Luke, thank you; we appreciate your feedback!

5/5

Google

Reids Rains Carrickfergus were extremely efficient . They kept me up to date at every stage of the sale. Their advice was invaluable and the whole experience was made easier because of their help . I have no hesitation in recommending Reids Rains .

Fay Β· 26 March 2026

Agent replied Β· 10 October 2026

We’re pleased to know you had a positive experience and appreciate you taking the time to leave a review. We wish you all the best moving forward.

5/5

Google

Really glad we picked Reed Rains to sell our house. Karen not only instilled confidence in us from the outset through her very obvious knowledge of the business, but was very open and honest and her communication with us was second to none . We were kept informed of every detail and viewer throughout and her commitment to completing the sale was commendable. Selling with Reed Rains and especially Karen has made this whole process so easy. I would definitely recommend using them!

Ashley Β· 4 April 2025

Agent replied Β· 24 April 2025

Hi Ashley, thank you for taking the time to leave a review for us at Reeds Rains Carrickfergus & Karen in particular. Thanks again for your business!

5/5

Trustpilot

John has been helpful and professional…

John has been helpful and professional all the way through our experience with Reeds rains

S.D Β· 24 September 2026

Agent replied Β· 10 October 2026

We're delighted to hear our team provided such a professional and helpful experience throughout your journey with us. Regards, Reeds Rains

5/5

Google

Lynsey, Karen, Chris and the team at Reeds Rains have been great to sell our house with this past year. We didn't have an easy sale and Reeds Rains Carrickfergus were so lovely the whole journey. They stayed in communication the whole time, gave updates and kept our spirits up when things got difficult. Thanks everyone!

Amber Β· 10 November 2025

Agent replied Β· 10 October 2026

Thanks so much for this review Amber, we're glad our team at Carrickfergus could help you with the move.

5/5

Trustpilot

Very friendly, informative and efficient

Ken was very helpful , got back to us with answers in good time

Janine Β· 24 September 2026

Agent replied Β· 10 October 2026

We're so happy to hear our team provided such timely and helpful assistance. We appreciate your kind words. Regards, Reeds Rains

5/5

Trustpilot

I would definitely recommend Reeds…

I would definitely recommend Reeds Raines Liverpool branch, our sale is now going through. Thank you to Owen Thea Jack and Justin who were always professional and helpful and have restored my trust after a bad experience dealing with another Liverpool based Estate agent.

Ms Β· 12 February 2026

Agent replied Β· 22 February 2026

Dear Ms McNulty thank you for taking the time to leave the Liverpool team a review and it has been a pleasure to help market and sell you apartment for you. We will keep you updated on the progress of your sale. Kind Regards Justin Barton

5/5

Google

Lisa has been fantastic from the beginning with helping me with my new build purchase. Her communication was excellent and she really helped me with choices and next steps. Such a friendly and supportive service. Thanks Lisa!!

Erin Β· 9 April 2026

Agent replied Β· 10 October 2026

Hello Erin, thank you; we appreciate your feedback!

5/5

Trustpilot

Very pleasant negotiator

Aaron Smith is a extremely pleasant and sympathetic negotiator. On time for viewing, with a cheerful personality.

Patricia Β· 29 August 2026

Agent replied Β· 22 September 2026

We're so happy to hear about your positive experience with our team member. It's wonderful to know that their cheerful personality and helpfulness made navigating the process easier for you, especially their willingness to visit you at home. We truly appreciate your kind words. Regards, Reeds Rains

5/5

Google

From my first appointment until completion of the sale of my house Reeds Rain were there every minute with regular updates. They kept us up to speed on viewers, offers and we're always at the end of the phone to answer my questions and give me help when needed. I cannot recommend enough.

Sharon Β· 24 November 2025

Agent replied Β· 24 December 2025

Thanks Sharon for taking the time to leave this review, we really appreciate it. Thanks again for trusting us with the sale of your home.

5/5

Google

Reeds Rains in Carrickfergus have been a great help to us over the last couple of years. Firstly, managing the rental of our apartment, they were brilliant at sourcing a new tenant for us and managing the day to day service. Recently, we sold the apartment through them and they were a great help throughout the process, very good with keeping in touch and making things as easy as possible. We're very happy with our experience!

Karen Β· 10 June 2026

Agent replied Β· 10 October 2026

Hi Karen, we appreciate you taking the time to leave us this feedback. Thank you again for your business.

5/5

Trustpilot

Silas Rains at the Wrexham branch.

Dealt with Silas Rains at the Wrexham branch on 3 occasions. Sold our house within 2 weeks, 7 years ago, my parents house 5 years and my sister's last week. The latter was non standard build, difficult to sell really requiring cash buyer.

Gary Β· 12 February 2026

Agent replied Β· 22 February 2026

We appreciate your continued trust in our services. It's great to hear about your positive experiences with the sales of your house, your parents' house, and your sister's property. We're so glad we could provide knowledgeable, efficient, and patient service. Regards, Reeds Rains

5/5

Trustpilot

Jack Owens came to value my property I…

Jack Owens came to value my property I was really nervous as having to sell due to divorce. Jack was so reassuring and made me feel at ease straightaway I honestly could not recommend him more look forward to listing with him.

Hayley Β· 12 February 2026

Agent replied Β· 22 February 2026

We appreciate you sharing your experience. We're happy to hear that you felt reassured. We look forward to assisting you with your listing. Regards, Reeds Rains

4/5

Trustpilot

Friendly and professional. Reeds Raine's have been very helpful…

Reeds Raine's have been very helpful from the start. They are helping us every step and the property is now sold . We have sold the house belonging to my wife's stepfather who is now in a care home as we have power of attorney.We knew it would be stressful to sell but reeds Raine's Pontefract office have been very helpful and professional.

Herbert Β· 27 August 2026

Agent replied Β· 22 September 2026

We are so pleased to hear that our team in Pontefract provided such helpful and professional support during what can be a stressful time. We appreciate you sharing your positive experience with us. Regards, Reeds Rains

5/5

Trustpilot

Highly recommend

I used Reeds Rains initially to manage a rental and then to sell the property. I highly recommend them. They are professional but welcoming, nothing is ever too much. They always kept me in the loop, even during a difficult sale, going out of there way to keep me up to date with everything. I’d like to thank Adele in particular.

Laura Β· 22 May 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Reeds's Google reviews

Questions about Reeds Rains (Carrickfergus)

How many reviews does Reeds Rains (Carrickfergus) have?

Reeds's Carrickfergus office has 2,275 reviews across three platforms: 292 on Google, 4 on Yell, 1,979 on Trustpilot (across the whole business).

What is Reeds Rains (Carrickfergus)'s rating?

Reeds Rains (Carrickfergus) is rated 3.8 out of 5 across all 2,275 reviews, and 4.9 out of 5 on Google from 292 reviews.

Where is Reeds's Carrickfergus office?

Reeds Rains (Carrickfergus), 10 High Street, Carrickfergus, BT38 7AF.

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