5/5
Anna was very kind and helpful, despite me being late!
Agent replied · 27 July 2023
Thanks for the feedback and five star review
Trusted Agent profile · Carlton
★★★★★
392 reviews across 1 platform
317 Carlton Hill, NG4 1GL
David James Estate Agents's office in Carlton, at 317 Carlton Hill, is rated 4.8 out of 5 across 392 reviews on 1 platform, including 392 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of three awards David James Estate Agents won in 2026.
The Trusted Agent 2026 results for David James Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Carlton office, from every platform, shown as written. First names only.
5/5
Anna was very kind and helpful, despite me being late!
Thanks for the feedback and five star review
5/5
Great! - Natasha was our direct contact. Always kept us up to date and returned phone calls when promised. Advise given when needed. Nothing more to say than 5 star! Thank you
Stuart! Brilliant to hear you were so pleased! Thanks for the ***** review James (james@david-james.com)
5/5
We put our house for sale with David James and had great experiences. We were given good advice from the valuation team before the property went on the market. The office team were really supportive, always contacted me back if I had left a message, kept me well informed and up to date. From a buyers point of view, I find David James is actually the best in getting in touch if you are trying to make a viewing, especially if raising the initial request through property websites.
Ashley We are really pleased that the team could support you as both a seller and a buyer and it was a pleasure to work with you! James (james@david-james.com)
5/5
Anna was lovely, very professional and friendly. But the house wasn't what we wanted.
Thank you for your feedback and 5 star review
5/5
Anna,from David James Estate Agents Was very professional but approachable and personal, very easy to talk to and converse with ideas. Anna didn’t crowd us or pressure us in anyway, she allowed enough time and space for us to view the accommodation, but was quickly on hand to answer any questions. A pleasurable experience and viewing. Thank you.
Wonderful to hear. Thank you for sharing. We appreciate the 5 star review
5/5
It was an extremely challenging process. However, Lorraine and her team have managed to help me go through it. They are very organised, fast and proactive, which is highly valuable.
Jimmy Thanks for your comments and we are really pleased you felt so supported by the team! Best of luck for the future! James (james@david-james.com)
5/5
I had a viewing today Anna was very helpful and respectful Thank you
Great to hear. Thank you for your feedback and 5 star review
5/5
Anna was very helpful and informative. Easy to talk to. :)
Great to hear. Thank you for your 5 star feedback
5/5
Very helpful viewing with Claire, she give us a lot of helpful information about the property, very professional and extremely patient, greatful! Song
5/5
Anna is helpful and informative. It’s a good experience for viewing the property.
Fantastic to hear. We will pass on your comments to Anna. We appreciate the 5 star review
5/5
We would like to thank all the team at David James for our recent easy, pleasant experience whilst selling our house in Nottingham. From the beautiful brochure to the final phone call announcing completion, it was pleasant experience in what can be a stressful time. Special thanks to Natasha for keeping us informed every step of the way.
5/5
Big shout out to Natasha at the Carlton hill branch, Natasha has been brilliant at dealing with our recent sale. Natasha has kept us up to date with progress of the sale and always goes above and beyond to ensure everything is on track. Thank you Tash, a credit to Carlton Hill and David James.
5/5
Anna was great! Really informative and helpful.
That’s great to hear. Thank you for your 5 star review
5/5
Anna was excellent and very helpful with our viewing today. Thanks
That’s wonderful to hear. Thank you for your 5 star review
5/5
Great customer service, John the accompanied viewer was really helpful and new a lot about the property he showed us around.
5/5
The carlton branch was outstanding, the support and guidance by the wonderful natasha was out of this world she maintained all communication with me I really cannot thank her enough for all the work she did in purchasing our new property, once again fantastic job.
4/5
Property viewing was great, helpful and informative thank you Anna@David James
Thank you for taking the time to leave us a review. We will pass your comments on to Anna. We are always looking for ways to improve our service, so do let us know if there is anything we can improve on.
5/5
Anna was really helpful and informative
Great to hear. Thank you for the 5 star feedback
5/5
I liked the house very much, but it was located too far from the centre of Arnold for us. We need to be able to walk to the shops. I really enjoy meeting Anna who was really friendly and helpful and an excellent ambassador for the agents. Thank you all very much. Nick.
You are so welcome. Thank you for the 5 star review
5/5
John showed me round a house yesterday and he did an excellent job, very kind and informative !
5/5
We were shown around a number of properties today by Anna, an agent from David James. Just to say she was excellent, new what she was talking about, had all the information we needed at hand, quickly corrected an office error, and look forward to the next viewing.
Wonderful to know. Thank you for taking the time to leave feedback. We appreciate the 5 stars and will pass your comments on to the team
5/5
Anna was lovely have helpful and informative !!
Thanks for the feedback. Great to hear.
5/5
Anna was very welcoming and polite
That’s fantastic to hear. Thank you for your 5 star review
5/5
I appreciate John's assistance today when viewing 37 Spalding road, NG3. Thank you, John
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: David James Estate Agents, Carlton won Gold; David James Estate Agents, Nottingham won Platinum; David James Estate Agents, Arnold won Trusted Agent.