Trusted Agent profile · Carlton
★★★★★
392 reviews across 1 platform
317 Carlton Hill, NG4 1GL
David James Estate Agents's office in Carlton, at 317 Carlton Hill, is rated 4.8 out of 5 across 392 reviews on 1 platform, including 392 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of three awards David James Estate Agents won in 2026.
The Trusted Agent 2026 results for David James Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Carlton office, from every platform, shown as written. First names only.
5/5
GoogleDavid James sold my house from start to finish viewing offers etc... in just 2 weeks!!! Their service and communication from all the staff at the Carlton branch was fist class especially Natasha!!! I would recommend this company to anyone. They sold my brothers house quickly and have done exactally the same for me and exceeded my expectation in every way during the whole process. Thank you David James!!
5/5
GoogleAnna was super helpful at the house viewing. She was very personable and answered all my questions. Left feeling very positive and hopeful!
Fabulous to hear. We will pass on your feedback. Thank you for the 5 star review
5/5
GoogleWe bought a house sold through David James. Lorraine was the estate agent who dealt with us and she kept us up to date throughout the process. Very nice, friendly and well organised business.
Thanks for your review Toby!
5/5
GoogleA friendly, informative and approachable team - Anna made us feel very welcome and was fantastic. I would highly recommend, thank you.
Thank you for your wonderful recommendation and 5 star review
5/5
GoogleAnna was absolutely delightful and did a wonderful job showing me around the property. Thanks so much!
You are very welcome. Thank you for the feedback and the 5 star review
5/5
GoogleA huge thank you to Lorraine for her help throughout the buying process. She was always super friendly, helpful and easy to get hold of. Thanks again Lorraine!PositiveResponsiveness, Professionalism
Hi Chloe. Thank you so much for your 5 star review. We agree, Lorraine is a real asset to our team! We'll make sure we pass on your comments. Wishing you the best in your new home.
5/5
GoogleAnna was simply awesome. She was kind and very patient. I really had a lovely time viewing the home with her.
That’s great to hear. Thank you for the 5 star feedback
5/5
GoogleExcellent service kept well informed by Natasha at Carlton office, would highly recommend David James.
We appreciate you taking the time to leave feedback on your positive experience. Thank you!
1/5
GoogleUp there with the worst landlord I have ever used Very intrusive inspections where they take photos of the entire house and all your possessions every 2 months and send it all to the landlord Rent goes up as often as is legally permissible Do not meet commitments for housing (lived with them for years and they have done none of the jobs I was promised when I moved in)NegativeResponsiveness, Quality, Professionalism, Value
5/5
GoogleAnna was very helpful on our viewing.she managed to answer all our questions and had a lovely,assertive and obliging manner.
That’s great to hear. Thank you for your feedback and 5 star review
5/5
GoogleNatasha was very supportive all the way through. we were in a big chain so things didn't always go to plan, but David James went beyond & were always there to keep us assured. Thank you
Matthew. Natasha is really grateful for your comments and thanks for taking the time to post a review! Best of luck for the future James (james@david-james.com)
5/5
GoogleNick was very helpful and knowledgeable
That’s great to hear. Thank you for the 5 star review
5/5
GoogleAnna was great! She made us feel at ease and was able to show us around and answer any questions.
Wonderful to hear. We will pass your feedback on to Anna. Thank you for the 5 star review
5/5
GoogleAnna showed us around a property and was very professional, informative and very cheerful. The main thing with this agent was we was not rushed. 15 minutes to view the most expensive thing you be will purchase is never enough time and Anna definitely didn't rush us! Sadly the property wasn't for us but we found David James extremely helpful and would highly recommend.
Thank you for your wonderful recommendation and kind words. We appreciate the 5 star review
5/5
GoogleWe have been selling our house with david james. From the very beginning everyone has been so dedicated and have worked tirelessly on our behalf. A special mention to Natasha who has kept me informed of everything that is happening and what we need to do to progress with our sale. She is an asset to the company and a pleasure to do business with.
5/5
GoogleWas lovely meeting John today, very helpful and very friendly, hopefully meet again for another viewing
5/5
GoogleFrom valuation to sale service provided by Natasha and the team was outstanding. I would highly recommend David James
Thank you for your wonderful recommendation and 5 star review
4/5
GoogleAnna was warm, friendly and professional during our viewing - thank you 😊 …
That’s great to hear. We aim to offer each client the best service possible. Do let us know if you feel we could improve
5/5
GoogleAnna was really welcoming and the viewing was lovely. She was very helpful.
That’s great to hear. Thank you for your 5 star review
5/5
GoogleThanks for Anna showing the retirement flats for me and my wife.this morning. Although the flats location is perfect, the sizes is not meet our requirements, I am much appreciated Anna showing her professional experience and good services for the informations of the flats. And we both have a wonderful experience for the viewing. Thank you.
Thank you for taking the time to leave feedback. We appreciate it and your 5 star review
5/5
GoogleThanks for Anna showing the retirement flats for me and my wife.this morning. Although the flats location is perfect, the sizes is not meet our requirements, I am much appreciated Anna showing her professional experience and good services for the informations of the flats. And we both have a wonderful experience for the viewing. Thank you.
Thank you for taking the time to leave feedback. We appreciate it and your 5 star review
5/5
GoogleViewed a property recently. Anna was very friendly and helpful
Great to hear. Thank you for sharing your experience and your 5 star review
5/5
GoogleSold my late father’s house through David James and the service I received from Lorraine was superb. Would not hesitate to use them for the sale of any future properties and would recommend them 100%
5/5
GoogleAnna was amazing, showing us around and her communication was second to none. Really recommend.
Fantastic to hear. Thank you for the 5 star review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: David James Estate Agents, Carlton won Gold; David James Estate Agents, Nottingham won Platinum; David James Estate Agents, Arnold won Trusted Agent.
