Trusted Agent profile · Carlisle
★★★★★
332 reviews across 2 platforms
31-33 Fisher Street, Carlisle, CA3 8RF, CA3 8RF
Part of Your Move Property @ Cumbria, see every office.
Your Move's office in Carlisle, at 31-33 Fisher Street, is rated 4.5 out of 5 across 332 reviews on two platforms, including 169 Google reviews rated 4.8.
Every review we hold for the Carlisle office, from every platform, shown as written. First names only.
5/5
GoogleFrom making an offer, to completion, the communication and personability was really good. Everything was actioned really quickly and clearly, which eased a lot of worry. Well done and thanks to Helen and the team.
Danny Thank you for your positive feedback, we wish you many happy days in your new home. Sincere thanks Liz Bolger Director.
1/5
TrustpilotAvoid
Avoid. Nothing but issues from start to finish. Moving in process was a complete shambles and the moving out process 4 years later was just as bad, if not worse. Poor communication and getting your deposit back is a joke. Numerous phone calls and emails deposit returned 9 weeks later!! Do not trust! Cannot say this is the same for all their branches but stay away from the Broadstairs branch.
5/5
TrustpilotExcellent tour
Jack was delightful and answered any questions we had. He was well informed and knew the house which was very helpful.
5/5
TrustpilotYour Move Ramsgate 1st Class Service!
We had a very awkward and difficult buyer for our house, almost to the point of being obstructive. The guys here did a fantastic job in completing the sale. Jamie, bless him, dealt with an awful lot of problems from our buyer, but went way above and beyond the service I would expect from an estate agent. His tact, diplomacy and negotiation skills are second to none. Their fees are also very reasonable indeed. If I ever need to sell another property, I won't even bother looking at other agents, I would go straight to Your Move. Absolutely 1st class service!!!
We're happy to hear that we delivered a great service during a difficult sale. We appreciate your kind words regarding our team. Thank you for your high recommendation; it means a lot to us. Regards, Your Move
5/5
GoogleI’m in the process of selling my house and buying a house and the whole team have been amazing! I want to give a special mention to Allison who from the start and doing my valuation was so warm, friendly and knowledgable. I also want to give a special thanks to Rachel who has also been amazing, she is so friendly, positive and efficient! Both are brilliant at their jobs! (And everyone else I’ve spoke to!) They are an absolute pleasure to deal with and they have made what could have been a very stressful start to buying and selling a home so positive, reassuring and comfortable. I wouldn’t hesitate to use your move Carlisle again and would urge anyone to put their trust in these girls!
5/5
GoogleHighly recommended… I had wonderful experience with Your move.. The staff made life easier for us…especially Helen Rudd who helped me a lot. Huge thanks to Helen for her patience and positive attitude.. Her explanations are always crystal clear and she was always there for me whenever I needed her. Being a first time buyer I have lots of confusions and doubts about the whole process . without your help I couldn’t be able to make it possible. So once again Thanks for everything.. it’s been an absolute pleasure .. will be grateful for ever….
Thank you ever so much for the wonderful review, it was our pleasure to help you purchase your new home!
5/5
TrustpilotI would highly recommend Your Move…
I would highly recommend Your Move Whickham for the excellent service they provided throughout the sale of my house. The team were professional, helpful and supportive from start to finish, keeping me informed at every stage of the process.
We are incredibly grateful for your wonderful feedback regarding the sale of your house. We are so pleased to hear that our team's professionalism, communication, and attention to detail made the process smooth and well-managed for you. Your kind words are truly appreciated, and we are delighted to know you would recommend us. Regards, Your Move
5/5
GoogleWe’ve been renting through Your Move for the past four years, and Jessica has been absolutely amazing throughout. She’s always gone above and beyond to help us, nothing is ever too much to ask, and she’s always quick to respond and incredibly supportive. Having someone like Jessica looking after us has made a huge difference, and we can’t thank her enough. A big thank you to the whole Your Move team for their continued support and professionalism. Highly recommend!
5/5
GoogleJess, Helen and the team have all been very helpful and have a good understanding of the local market, enabling my property to be swiftly let at the suggested rate. 😀 …
Chris Thank you for taking time to support the team in Carlisle, very much appreciated. Sincere regards Liz Bolger Director.
5/5
TrustpilotAmazing experience for our family
Me and my partner were looking for a property for months due to having our little boy. All the staff especially Sophie made this experience so smooth and ensured they kept us up to date with every move. We are now settled in our new home in time for Christmas. Can’t thank yous enough!
5/5
TrustpilotGreat Team
Everyone at Your Move Romford has worked very hard to successfully sell our property especially Gaurav & Georgia.
5/5
TrustpilotAmazing service from Avril & Fiona at Sheerness.
Amazing support and service from Avril & Fiona at the Sheerness branch. From very quickly finding a buyer for our house, to regular and prompt communication, to chasing conveyancers; nothing was too much trouble. Thank you!
We are so pleased to hear about your positive experience with our team. It's wonderful to know we could provide excellent support and service throughout your house sale. Thank you for sharing your kind words! Regards, Your Move
5/5
TrustpilotGreat service by all the staff
Great service by all the staff. All very friendly and explained everything very thoroughly. Nothing was a bother and any questions were answered quickly. Great communication by all the team. Location was ideal as wanted somewhere local.
5/5
GoogleAbsolutely delighted with the service we received from Your Move Carlisle. From the valuation with Allison Scott to the negotiations with Helen Rudd these ladies were professional, helpful and knowledgeable. A special thank you to Helen who went above and beyond and was caring and empathetic in what was a complicated chain. Thank you all so much, I wouldn’t and didn’t hesitate to recommend you.
Thank you so much for your positive feedback Donna, very much appreciated.
5/5
GoogleYour Move Carlisle Branch helped me find rental property. Jess and Adele were very helpful and efficient. They helped me move in in no time. Thank you for the excellent service.
Ahmed, thank you for taking to time to leave your positive feedback, very much welcomed. Liz Bolger Director.
5/5
GoogleYourMove in Carlisle have been absolutely fantastic with our move. Helen is an absolute star and has made everything simple for us. Couldn’t recommend high enough 👏🏼👏🏼👏🏼 …
Ian, thank you very much for your kind words, we appreciate your support a great deal. Sincere regards Liz Bolger Director
5/5
GoogleThank you again Your Move for finding us a new tenant. Thanks Jess for being at hand to answer every question and making it an easy process!
Marie Thank you for your positive review, very much appreciated. Sincere regards. Liz Bolger Director
5/5
TrustpilotI recently moved into a property…
I recently moved into a property through Your Move Walkden and had a really good experience from start to finish. They guided me through every step and kept me updated throughout.
Thank you for your wonderful review! We are so pleased to hear that your recent move was a positive experience from beginning to end. It's fantastic to know that our team provided clear guidance and kept you informed throughout the process. We truly appreciate your kind words. Regards, Your Move
4/5
GoogleHelpful team, there was a slight delay with paperwork but Jessica was on top of it and got us into our new home asap. Thanks for the hardwork.
Thank you for your feedback, we endeavour to hit 5 stars so we will look at how we can improve should we have the opportunity to work with you again. Best regards Liz Bolger Director.
5/5
TrustpilotVery helpful.
Yourmove have been very helpful with all the process of moving,especially when my sale collapsed.They reorganised things and found me another buyer very quickly and kept in contact as to how things were going. Andrea at the forum office has been very helpful and supportive, and there at the end of a phone if I had any questions.
5/5
GoogleExcellent service in selling my house. Special thanks to Helen who kept me updated at all times and ensured everything went through smoothly.
Mark Thank You for your positive review, very much appreciated. Sincere regards Liz Bolger Director.
5/5
TrustpilotThe wallsend team of Newcastle is…
The wallsend team of Newcastle is exceptional. Sarah, Jessica and Harry gave me excellent service and I'm gonna stick with them going forward. Kudos to excellent customer service 👍
5/5
TrustpilotQuick fast to get lots of viewings on…
Quick fast to get lots of viewings on my bunglow. Helpful when you speak to the your move agent on the phone or at their office.
We're so happy to hear we quickly secured many viewings for your bungalow and that our team was helpful. Thank you for your kind words! Regards, Your Move
5/5
TrustpilotManaged to get the house on the market…
Managed to get the house on the market a couple of days after contact. Kept us up to date at every stage and offered advice when required.
We're so glad we could get your house on the market quickly and keep you informed every step of the way. Your positive feedback means a lot to us! Regards, Your Move
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