Cumbrian Properties Carlisle reviews

★★★★★ 5/5

Google

Just wanted to share my Thanks and appreciation to Cumbrian Properties and in particular to Sue. The process to find the Property, view and do the paperwork was seamless and there were no issues at all. Sue was extremely helpful, very professional and was always available through the process. I highly recommend Cumbrian Properties and without doubt, Sue. Thanks Mike

Mike · 14 August 2023

★★★★★ 5/5

Google

Great service from the Lettings dept, Sue was professional and worked tirelessly for both parties, to ensure that we all had a smooth experience, the house was rented within two days of going on the market, paperwork and checks done quickly and I got the keys today and would like to thank Sue and the team for a Stress Free Move…

Christopher · 10 June 2023

★★★★★ 5/5

Google

For the first time I rented a property, Sue was outstanding she guided me through all the procedures. She was friendly, helpful and professional as were all the staff. Thank you very much for helping me find my new home.

Paul · 12 August 2024

★★★★★ 5/5

Google

We were sale agreed within a couple of days!! Fantastic service from Cumbrian Properties - from the start & throughout the sale process! Very happy with our valuation, advice, details & photos. The sales team kept us up to date with all viewings & feedback. We also received a great service with the solicitors recommended. Quick completion too! Thank you to Liam & all of the sales team!PositiveQuality

James · 27 August 2022

★★★★★ 5/5

Google

We have used Cumbrian properties numerous times in the past and have never been disappointed. Which is the reason for us using this company to sell our property again. I must say on this occasion despite the ongoing difficulties that many are facing due to covid19 it has been no different. Here are a team of working professionals, that "think outside of the box" to continue to provide a high level of service. Staff are on hand to answer any queries and to point you in the right direction in relation to the buying and selling of properties. I have tried on numerous occasions to contact other estate agents to view properties and have found this near on impossible to get to speak with anyone. Most times it has just been an automated service. The enthusiasm and professionalism of all staff at cumbrian properties is extremely reassuring and much needed at a time of great uncertainty..Well done to each and everyone of youPositiveResponsiveness, Professionalism

Sharron · 14 June 2020

★★★★★ 5/5

Google

Fantastic experience dealing with Cumbrian Properties and especially Gemma Irving. Gemma couldn't have been more helpful if she'd tried during a stressful house purchase. She went above and beyond dealing with our poor solicitors and kept us calm when we were at our wits end. What we really appreciated was her wiilingness to try and resolve issues, doing things that others should've been doing and weren't to keep things moving. She always did what she said she would, finding things out, chasing people and always phoning back and keeping us informed when she said she would. Our purchase would've taken much longer without her on the case. I would thoroughly recomend cumbrian properties whether buying or selling as if Gemma is anything to go buy you will get 5 star customer service. Thank you Gemma, we are happily now unpacking boxes. Chris & Linda

Linda · 14 June 2020

★★★★★ 5/5

Google

We cannot rate the staff at Cumbrian Properties highly enough. From the initial enquiry about valuation, to the sale of our own property, through to buying another property with them, the staff were always on hand to answer any queries we had and support us in any decisions needing made. We particularly wish to thank Liam Irving who took superb photos of our property when putting it on the market, and Gemma Irving, who helped push the move along, ensuring we were able to be in our lovely new home for Christmas.

Caroline · 14 June 2020

★★★★★ 5/5

Google

Gemma Irving and her colleague Sarah Nelson were absolutely brilliant in the purchase of our new property in the Lakes . They were both professional and efficient in dealing with a number of aspects of our purchase resolving them all to our satisfaction in quick time . They are a credit to Cumbrian Properties and would recommend them highly to any potential purchaser or seller in the future. We hope to deal with Cumbrian Properties again in the future .

Neil · 14 June 2020

★★★★★ 5/5

Google

We have had a brilliant experience since changing to Cumbrian Properties in Carlisle,they really provide excellent customer service! Jackie Miller has given us so much help and advice about trying to sell our house in this difficult market. She even gave up some time during her holidays to come and chat with us and really seems to care. We have complete confidence in her and know that both Jackie and the team are doing all they can to find us a buyer. We think they provide a five star service and recommend them whenever we have the opportunity. Margaret and Adrian Coxon Silloth

Margaret · 14 June 2020

★★★★★ 5/5

Google

Gemma & rest of the team are very professional and they were dealing with my purchase in Carlisle . Gemma is very helpful, professional and very kind person . She helps me a lot with my purchase and the whole process was very fast , which I really appreciate because I really wanted to move. I do recommend Cumbrian Properties!!! Also there is very nice atmosphere and you will feel very looked after , they care about you and you do NOT feel as you are left alone because they keep you informed. Again - thank you very much for all your hard work , it was really pleasure dealing with you. All the best to Gemma & Liam and rest of the team.

Joanna · 12 June 2020

★★★★★ 5/5

Google

We were selling a family home following a bereavement, it was heartbreaking. But the team at Cumbrian Properties were compassionate, caring and so respectful. They made a difficult time so much more bearable and we are extremely grateful. Excellent service, communication and advice throughout the whole process. Special thanks to Sarah who was just amazing x

Kylie · 27 March 2025

★★★★★ 5/5

Google

Been trying to move into the area for a while, Cumbrian has been very supportive in working around my work to arrange viewings and emailing correspondence. Sue has been a great communicator in keeping me up to date on my applications and helping me find the right properties.

James · 11 March 2024

★★★★★ 5/5

Google

The most helpful team. We didn't get the first property we looked for, but they contacted us with other suitable properties and ensured a smooth process to help us move 😊 Biggest thanks to Sue! Absolute star 🌟 …

Roddy · 19 August 2024

★★★★★ 5/5

Google

Recently sold two properties using Jackie Miller at Cumbrian Properties who was absolutely brilliant throughout. Jackie is very helpful and knowledgeable about the local market and her advice was really valued. We got full asking price and sold within a week for one and 96% of asking price on the other which was a great result. Thanks so much!

Andrew · 14 June 2023

★★★★★ 5/5

Google

As a buyer of a property sold by Cumbrian Properties, Ann Miller was very professional and clearly acted in her clients' interests whilst being sensitive to the needs of the buyers! Helpful and communicative, Ann was happy to consider our requests, liaising with her client to achieve a mutually beneficial result. All in all a very satisfying experience.. 🙂

Mike · 14 June 2023

★★★★★ 5/5

Google

I can highly recommend Cumbrian Properties and in particular, Sarah Davidson who dealt with our own application. Sarah was always on hand to answer any queries (no matter how trivial !) and kept us up to date throughout the whole process which was dealt with swiftly and smoothly. I will have no hesitation in recommending Sarah and colleagues to any of my friends seeking to purchase or lease a property. Thank youPositiveResponsiveness, Quality, Professionalism, Value

Ruth · 14 June 2021

★★★★★ 5/5

Facebook

Myself and my partner was very interested in renting a property to make as our family home. Susan was our designated estate agent who continuously kept us informed throughout the process. We were able to be accepted for the house and Susan got the process on the go straight away with no hesitation once we announced our interest. Today we picked the keys up and signed the tenancy. We really can’t wait to make the property our little home 🔑🏠 😁 a huge thankyou to Susan for all her help throughout and for the excellent customer service she has provided to us

Chloe · 15 January 2020

★★★★★ 5/5

Facebook

Selling your childhood home is tough. Jodie was kind and professional when she came to value the home and talk through the process. Jodie and Sarah were both great when setting up viewings or answering my many questions - nothing was too much trouble. Thank you, you made the process a much less daunting. 🤩

Sarah · 22 March 2025

★★★★★ 5/5

Google

Cumbrian Properties managed our move in a professional manner and Sue was always there to advise in a friendly and caring way at every stage. Moving home is never easy and having the admin side of it managed in an effective and dilligent way allowed us to focus on the other bits which made our move straightorward and manageable. Would highly recommend Sue and the team at CP.PositiveProfessionalism

Stuart · 14 June 2022

★★★★★ 5/5

Google

I would like to thank everyone at Carlisle Cumbrian Properties for all their help in finding me a new property, especially Susan and Sarah. They have been lovely and friendly and really helpful. I received regular updates and the whole process was very professional and went very smoothly. I love the new property and know il be in good hands moving forward. Thank you 😊 RebeccaPositiveResponsiveness, Quality, Professionalism

Rebecca · 14 June 2022

★★★★★ 5/5

Google

Can’t praise Cumbrian Properties enough. They hand pick their staff and have the best. I have dealt with them for almost 20 years and I use them every time I need a new tenant. Susan Moses is brilliant, she is efficient, quick to respond and knows what she is doing. She has made my experience with Cumbrian Properties a great one. Thanks Susan, from a very happy landlord.

Lisa · 14 June 2022

★★★★★ 5/5

Google

In 2018 we wrote "We have dealt with Cumbrian since 2001when we bought our 1st buy to let through them. They where the most professional and enthusiastic agent we spoke to and the service + support we have had from them over 17 years fully justifies our decision." Now 6 years later following a refurb on one of our flats, project managed by Cumbrian maintenance and promoted by Sue in Lettings we can not speak highly enough about their support and service.

John · 10 November 2024

★★★★★ 5/5

Google

Brilliant service as a landlord. Sue was really helpful in getting the property let out (within less than a week!). Sue was easy to get hold of and I would recommend :)

Frazer · 10 November 2024

★★★★★ 5/5

Google

Received great service from Cumbrian Properties. Particularly Sarah who was assigned to my sale. I was unfamiliar with the process and they couldn’t have been more helpful. Very happy with with my property purchase. Thank you so much!

Faye · 5 August 2024