The Letting Station Cardiff reviews

★★★★★ 5/5

The Trusted Agent

Simply amazing.

From start to finish the Sean was so helpful. The whole process from viewing to moving in took hardly any time at all. The online tool vouch to upload ID etc was quick and easy. I was very anxious and very stressed as had been hard work finding a new home for me and my daughter, but the agency were brilliant and kept me calm ! Very happy tenant now in my new home :) be honest with your agency and you will find a good one!

Maxine · 28 January 2021

★★★★★ 5/5

The Trusted Agent

Property purchase review

When dealing with The Letting Station, every stage has been super professional. I was looking for a property for our portfolio, not only did they help me view the properties in a safe environment, post lockdown, they were accommodating with fitting a couple in one day, at short notice. The team have all been so helpful in answering my questions and offering advice, when needed. Tania was a great support as we had a very lengthy purchase process, due to covid etc. She is very professional and is very quick with her responses. Andrew is a hub of knowledge, for all things property. He is such a lovely guy and we look forward to working with the team, going forward.

Lola · 8 January 2021

★★★★★ 5/5

The Trusted Agent

Heol Dewi

I had just moved to cardiff from belfast and contacted Sean White at PM Premier to organise a viewing for 5 heol dewi sant. I loved the property and explained that i needed to move in asap as I was living in a B&B. Sean kept me uptodate and organised for me to move in early so that I had somewhere to live as quickly as possible. Since moving in there have been a few issues in the property in relation to maintenance and Sean has organised to have these fixed very quickly. I would definatetly recommend PM Premier to anyone renting a property or landlords wanting to rent as they are very efficient, friendly and easy to communicate with

Laura · 13 March 2017

★★★★★ 5/5

The Trusted Agent

Rent Smart Wales & Landlord

In addition to my previous comments about PM premier, I would like to single out and offer my up most praise concerning one particular member of staff: Sean. He is meticulous, polite, industrious, has an excellent worker ethic, nothing is too much trouble and produces such outstanding qualities that one seldom sees in todays society. I really feel that Sean should be recognized for the above and receive an award and a financial bonus. Sean truly is a credit to company. J . Davies

Johnathan · 17 January 2017

★★★★★ 5/5

The Trusted Agent

Great service!!!

Great service from this agency in regards to my first venture in the big world of renting. Fabulous team who really helped me sort this tenancy out and kept me in the loop throughout the whole process which really put me at ease. Nick, the gentleman I was dealing with helped me and kept in constant contact and even met me on a Sunday to give me my keys. Great service and would highly recommend anyone who is looking to use this agency as they were and still are really good to me.

Charlotte · 24 October 2016

★★★★★ 5/5

The Trusted Agent

Pm Premier Cardiff a pleasure to deal with

We rented a house through Pm Premier in 2015 and I have to say the service provided was pretty much faultless. There was a lot of demand for the property but luckily we got in first and the communication from Pm was first class. The inventory provided was comprehensive and any maintenance issues we had during our tenancy were dealt with promptly. We stayed in the house until the end of the tenancy before moving on and again the service provided in ending the tenancy was spot on. I have had negative experiences of other letting agents in the past and it was refreshing to deal with an agent that provided a professional and friendly service. Many thanks to Sean and the team.

James · 28 July 2016

★★★★★ 5/5

The Trusted Agent

Review for agent Sean

Sean was my estate agent for a year while I lived in a shared house with four other people. Sean was great when it come to anything to do with the property, even when most of it was the landlords responsibility. even when we had locked ourelves out of the property at 10 at night, he rushed around to help. He's been great the whole time I was at that property and very greatful for everything! Very professional and really friends. Highly recommend!

Lydia · 11 July 2016

★★★★★ 5/5

The Trusted Agent

Excellent service - highly recommended

Myself and my partner first visited PM Premier looking to find our first home together. The staff were all extremely helpful, polite and knowledgeable. We were taken to view two properties in succession and we were given honest opinion and evaluation of both which helped us decide on the best property for us. We lived in the house for two years and during that time PM Premier were very helpful and quick to act should we need them, however that said issues with the property were very few and far between as the house was in an excellent condition inside and out. When we eventually outgrew our rented property the transition was smooth and PM Premier were extremely courteous and accommodating to us when it came to showing perspective new tenants around. There have been a couple of occasions since moving out that I have needed to be in contact with PM Premier and they have always given me the impression that they remember me and still give the feeling that I am a valued customer to them.

Toby · 7 July 2016

★★★★★ 5/5

The Trusted Agent

PM Premier - 5 star Estate Agents

I have got to admit that moving house and looking for a new home to rent is never an easy thing to do and is usually a very very stressful time in your life. However thanks to PM Premiers Manager Nick Smith, Sean, Julie & team from the Whitchurch Road branch I can honestly say that this has been the easiest and most stress free move to date . The team have all gone out of their way to make sure that I have been updated every step of the way and that the usual paperwork that accompanies a new move has been kept to a minimum. PM Premier's agency fees & costs for the usual credit reference checks have been by far the cheapest and most cost effective that I have had to pay to date and is a breathe of fresh air after many many years of renting and paying extortionate agency fees for absolutely nothing in return. The team have even helped me with my broadband and WiFi transfers to the new property and I cannot praise them enough. Not only have they done all of the above they have also personally gone out of their way prior to my move to help me save the lives of two lovely little cats who were destined for a cat shelter after my elderly neighbour sadly had a stroke and was placed into a long term nursing home. With their help and persistent correspondence with the new landlord they have now found a new home with us and are able to come too. I am extremely grateful to them. for all they have done. I have given this agency 5 stars and if I could give them a 10 I would. If you are looking for a house to buy or rent then I highly recommend you use PM Premier. I am now just waiting for them to come round and help me pack hahaha....If only!!!. A big personal thank you to you all. We owe you a bottle of wine or two!!!!!. Sophie Tombs & John Fraser

Sophie · 24 March 2016

★★★★★ 5/5

The Trusted Agent

First Class Service

I have let my properties through Sean at P M Premier for about the past 4 years. They were recommended to me and I have to say I would never look back. Sean has always managed to secure great tenants within a short amount of time. I can sit back knowing that everything is organised from the credit check to the meter reading. When he finds a tenant he always discusses the lady/gentleman with me first to check I am happy. Nothing is too much trouble. Very reliable! Thanks so much.

ROBERT · 7 March 2016

★★★★★ 5/5

The Trusted Agent

First class service

Sean at PM Premier provided me with an excellent, faultless service. He seemed to understand how stressful moving can be and I had complete faith in him that things would run smoothly - which they did. He put himself out to do an evening viewing and within a week I had the keys to my new flat. I am very impressed with the efficiency and speed with which things happened and I would thoroughly recommend PM Premier.

Corrine · 10 March 2016

★★★★★ 5/5

The Trusted Agent

Cardiff Bay Flat - Tenant Review

We dealt with Sean from PM Properties from enquiring through to moving in day .. Sean was very helpful, taking our calls and texts out of office hours to help us secure our dream flat down Cardiff Bay in time for moving in on the first of the month. We look forward to continuing our tenancy with PM Properties moving forward. We highly recommend this letting agency for their service and property portfolio. Thanks!

Sabiha · 2 March 2016

★★★★★ 5/5

The Trusted Agent

The Letting Station

Over the years Sean has gone out of his way on many occasions to help me with property purchase advice, tenant issues and tenancy changes; he has always been very prompt and professional. I also received excellent service from Andrew, who also has tremendous knowledge and also from the team, I have had great service from The Letting Station for many years. Martin H.

Martin · 26 January 2021

★★★★★ 5/5

The Trusted Agent

A great company and great Agent Sean has always looked after me and manage my properties, any problems i have they get sorted right away. I have dealt with Sean and can guarantee everything will run smooth and done so quickly i never had to chase anything, i highly recommend the Good estate to anyone and would like to thank you for such a great service.

Jennifer · 7 July 2019

★★★★★ 5/5

The Trusted Agent

Letting station Cardiff. Thank you

We have recently used the letting station to sell my fathers property that was left to us. They may be small but they are very professional nothing is too much trouble and they go above and beyond to assist in any way they can. A special thanks to Tania who without her support and compassion this sale would not have happened.

Sharon · 7 January 2021

★★★★★ 5/5

The Trusted Agent

Best agent in Cardiff by far

I've moved several times over the years and now happy in a very nice 2 bed house. Pm premier are a great agent to deal with. Always have a cuppa and a chat with them when passing. Any issues I've had I call Sean day or night, even when he has been holiday he still helped me sort out any problems. Highly reccomened this agent.

Leanne · 24 March 2016

★★★★★ 5/5

The Trusted Agent

Great experience

I needed someone to fully manage my property while I was out of the country. Sean was easy to get in touch when I needed him, and only got in touch with me when a decision was needed by the landlord, which was exactly what I was looking for. Everything else was fully taken care of in a friendly and professional manner. Would recommend.

Ceri · 6 September 2016

★★★★★ 5/5

The Trusted Agent

Expert advise,

Andrew has spent a lot of time with me over the last couple of weeks looking for the right property to buy for my first buy to let. Andrew even took me to see other houses with other estate agents just to make sure I bought the right one . I would highly recommend Andrew to anyone for any help when buying or selling.

Antony · 30 March 2016

★★★★★ 4/5

The Trusted Agent

Fab

My sister recommend Property Megastore as the fees were low and they had done a good job at renting her house out. They helped me rent my property out over the past 5 years with no problems and were always reliable and friendly. Shaun was great with help and advice and I always felt in good hands with him finding a good tenant.

Gemma · 1 August 2016

★★★★★ 5/5

The Trusted Agent

Excellent service! Highly recommended

Excellent service all round! Nick in particular was very helpful and, although the process was not always easy, Nick was always more than happy to answer any questions we had and help wherever he could. Good communication throughout, even out of office hours ensuring no time was wasted, which was really appreciated!! Very helpful even after sale had gone through! Very happy!

Mia · 26 January 2017

★★★★★ 5/5

The Trusted Agent

Excellent management & support by Sean at pm premier

Sean is a top guy when it comes to dealing with rental property, very informative and supportive always. Rented a property of pm premier 2 years and experience was fantastic no hassle no cheating in giving deposit back. Always respond to any problem in professional manner and resolved it quickly and efficiently. Thank you full credit to sean and pm premier.

Yogesh · 26 May 2016

★★★★★ 5/5

The Trusted Agent

Excellent service from PM Premier

Sean White from PM Premier has been most helpful throughout the whole process. He is very friendly, easy to get hold of and replies to/deals with all communication promptly and effectively. A suitable tenant was found within a week. I highly recommend this service for any potential landlords or tenants, I will most certainly be using this service again.

Jayne · 23 December 2016

★★★★★ 5/5

The Trusted Agent

Excellent service, completely professional, very helpful and friendly

All staff at PM Premier were extremely helpful with the sale of my fathers house and were very sensitive to the situation. We accepted an offer on the house within a week and they worked very closely with us to complete the sale as quickly as possible. I would recommend them to my family, friends and colleagues.

Susan · 17 February 2017

★★★★★ 5/5

The Trusted Agent

Whitchurch road

I Came from France, very helpful . Used what's app any time of day and Sean was quick to reply even out of hours. Also I could not see the room before hand so face timed the agent. They made every thing easy for me as my first time living in Cardiff .

Thubelihle · 29 September 2016