Trusted Agent profile · Cardiff
★★★★★
327 reviews across 2 platforms
Unit 16a Mermaid Quay, Cardiff, CF10 5BZ, CF10 5BZ
Taylors's office in Cardiff, at Unit 16a Mermaid Quay, is rated 4.5 out of 5 across 327 reviews on two platforms, including 284 Google reviews rated 4.7.
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
5/5
GoogleKept me in the loop regarding new properties and were extremely quick in sorting everything out for the new flat. Would recommend 100%.PositiveProfessionalism
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
1/5
GooglePoor communication from staff and they are extremely unprofessional on all levels. Be warned - They rarely give bonds as they find any excuse not to! High agency fees for a very poor service. I will not be using Taylor’s again.
Hello Megan Thank you for leaving this review. I understand that you have now been agreed that the bonds will be returned to the landlord. If you have any other queries do not hesitate to be in touch. Kind regards, Chris
5/5
GoogleGary Hancock dealt with early contract termination of our tenant professionally whilst taking a fair approach to both ourselves as landlords and the leaving tenants. We had excellant communications in what was a difficult situation. Highly recommend Taylors at Mermaid Quay.
Hi Richard Thank you for leaving this review. I am delighted to hear that Gary managed to ensure that the termination process ran so smoothly and thank you for the recommendation too! Kind regards Chris
5/5
GoogleKeia and Alice have been very helpful throughout! They have made the peocess very smooth and stressfree, highly recommend Taylors Lettings
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleTaylor’s were great throughout my whole Moving experience. All staff were extremely helpful and friendly, they couldn’t have done more. Response times were quick and all questions were answered. 100% recommended and would use again!
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
GoogleRecently used Taylors in Cardiff Bay. Excellent service and really went the extra mile to get things sorted for me in record time. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleTaylors has been fast, efficient and helpful all the way through the letting process and Alice in particular has been a real help. Looking forwards to moving in soon!
Thank you for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThanks to Taylors at Cardiff Bay, I could spend a great time at Cardiff. I really appreciate their support during my tenancy. I strongly recommend them.PositiveQuality, Professionalism
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe help we received from this company was excellent. Nothing was too much trouble for Darren Townsend and Sian Brown. We would strongly recommend this company if you are looking for property in Cardiff
Thanks Deian for taking the time to leave a 5* rating and review. Best wishes, Mark
5/5
TrustpilotThe home-finding process was…
The home-finding process was user-friendly and less tedious than other property agent
5/5
TrustpilotNicole,Downend branch you're simply the…
Nicole,Downend branch you're simply the best.
5/5
GoogleSo helpful and timely responses! Made our experience so much easier! So glad we chose Taylor’s agency as the service was exceptional.PositiveResponsiveness, Professionalism
Many thanks for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAmazing customer service - quick, clear and hassle-free. From a tenant's perspective an absolute pleasure to work with.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotWe stay in a property which Nathaniel…
We stay in a property which Nathaniel Allibone manages with his team.
2/5
TrustpilotCouldnt care less ! I have used this company,as a landlord…
I've used this company,as a landlord for around 15 years.
5/5
GoogleExcellent communication and a hassle-free sale. 5 stars well deserved.PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
5/5
GoogleVery helpful and friendly staff. Highly recommend!
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI highly recommend Taylors Lettings Cardiff Bay! They are a professional group of people with a wealth of knowledge and always available. Taylors redecorated my flat to an exceptional standard for a very reasonable price and furthermore found a tenant in no time with great rent. Thank you very much Maria!
5/5
GoogleAs a cleaning contractor we have worked with many letting agencies in and around Cardiff. Taylors have proven to be head & shoulder above the rest in terms of organisation & professionalism. Customer service is excellent, staff always friendly & very helpful. Overall, a first class letting agency!
5/5
GoogleLK Carpet Fitter I have carried out work for Maria @Taylors, Cardiff Bay for a number of years, she is always professional, friendly & reliable, all qualities that are important in business. She therefore gets my highest recommendation. Leyton 'LK Carpet Fitter'
5/5
GoogleRating only, no written review.
Awesome to hear you had such a great experience and thanks for the feedback! We’d love to know more about why you left such a great rating so feel free to jot down any thoughts you might have.
1/5
TrustpilotDO NOT USE!
5/5
GoogleRating only, no written review.
Eduardo Duque Estrada thanks for your 5* review.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Taylors's Cardiff office has 327 reviews across two platforms: 284 on Google, 43 on Trustpilot (across the whole business).
Taylors Cardiff Bay Mermaid Quay Sales is rated 4.5 out of 5 across all 327 reviews, and 4.7 out of 5 on Google from 284 reviews.
Taylors Cardiff Bay Mermaid Quay Sales, Unit 16a Mermaid Quay, Cardiff, CF10 5BZ, CF10 5BZ.
