5/5
GoogleFrom acceptance of our offer to completion in 16 days MGY's Oliver kept the pressure on all parties to deliver on time-well done!
Trusted Agent profile
MGY Cardiff reviews
★★★★★
320 reviews across 2 platforms
Column Buildings 13 Mount Stuart Square, Cardiff CF10 5EE
MGY's Cardiff office at Column Buildings 13 Mount Stuart Square is rated 4.6 out of 5 across 320 reviews on two platforms, including 243 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.
Awards
Trusted Agent 2026 results for MGY. Each award is assessed separately from the review sites.
- Trusted AgentMGY, CardiffTrusted Agent 2026 · National position 1428
Reviews
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
Google5/5
GoogleMGY ‘s staff have helped us through the challenges of purchasing an apartment in Cardiff bay, giving the right amount of attention as and when required. Any issues that arose were dealt with promptly and effeciently. Many Thanks
Agent replied · 7 June 2023
Hello Andy many thanks for taking the time to post a review. We appreciate the positive feedback. - MGY-
5/5
GoogleFrom tenants point of view: Easy to deal with, quick to respond and happy to answer any questions we had before and during the move!
Agent replied · 7 June 2023
Hi Mike we very much appreciate your review of our service from a tenant's perspective. It was super to see that our lettings team achieved five stars. -mgy-
5/5
GoogleMGY pulled out all the stops to help me move to a great property quickly. I could not have asked for more. I would highly recommend them to everyone. Thank you
Agent replied · 7 June 2023
Hello Gary many thanks for your five star review. Great to hear that you would highly recommend us and that you couldn't have asked for more! All the best -mgy-
5/5
GoogleMGY are by far the best estate agent I've been through over many years of renting; efficient and competent all with excellent service. Wendy always goes the extra mile to ensure everything is sorted.
Agent replied · 7 June 2023
Hello Emily, many thanks for your glowing review. Wendy will be pleased to hear that you feel she always goes the extra mile. We hope your great experience continues. -MGY-
5/5
GoogleMany thanks to the team at MGY (Bay) - Jonathan, Sian and Nicola - for your recent services! Very pleased and would recommend
Agent replied · 7 June 2023
Hello Jamie, many thanks for your five star feedback, we are happy to hear that you are pleased with the services you received from Jonathan, Sian and Nicola. We look forward to working with you again. -Team Mgy-
5/5
GoogleThe team at MGY were a pleasure to deal with, super professional, and hugely helpful in getting our commercial purchase over the line.
Agent replied · 7 June 2023
Thank you for your five star review of our commercial service Liam (for some reason, unusually, we only received notification from Google now). We are delighted that you found our team super professional and hugely helpful. We look forward to working with you again. -Mgy-
5/5
TrustpilotA very professional and friendly…
A very professional and friendly service from James throughout the whole process of selling my home. Thanks also to the sales progression team who tried their best to navigate through the complexities of my chain and keep me updated.
5/5
GoogleI have bought and sold property through MGY and both experiences have been great, great service and always kept up to date. Highly recommend!PositiveResponsiveness, Quality, Professionalism
Agent replied · 7 June 2023
Hello James, many thanks for your feedback - it is much appreciated. We are pleased to hear that both of your experiences were great and that you highly recommend us. Thank you. -mgy-
5/5
GoogleVery prompt attention to all our queries and good liaison between ourselves and the vendors. Would definitely consider using them ourselves if we were looking to sell.
Agent replied · 7 June 2023
Hello Anne thank you for your feedback on your recent experience with us. We would be delighted to assist you in future property related transactions. -mgy-
5/5
GoogleThe best service we've ever received from an estate agent! As tenants, we feel we are in good hands. Would definitely recommend them!PositiveResponsiveness, Professionalism
Agent replied · 7 June 2023
Hello Em, many thanks for your five star review. We aim for our clients to feel they are good hands, so we are pleased that was your impression. Many thanks for the recommendation. -mgy--
5/5
GoogleFantastic service, would highly recommend MGY Cardiff Bay to anyone looking to rent, sell or purchase a property.
Agent replied · 7 June 2023
Hello Steffan many thanks for your five star recommendation! Much appreciated. -mgy-
5/5
GoogleThe staff at MGY delivered a highly professional service throughout the sale of my property. I always knew about viewings taking place and the progress of my sale.
Agent replied · 7 June 2023
Thank you for your review Brady. It is great to hear your positive feedback and that you found our service highly professional. - MGY-
5/5
GoogleMGY have been excellent throughout the whole sale process. I would highly recommend them to anyone. Thank you AllPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 7 June 2023
Hi Kim many thanks for your five-star review of our sales process. Thanks also for the recommendation - much appreciated. -mgy-
5/5
GoogleSuperb service offered when selling my property. Always on hand to answer queries and constantly keeping me up-to date with any developments from start to finish. Would highly recommend.
Agent replied · 7 June 2023
Phillip, thank you for sharing your experience with our team when selling your property, much appreciated. All the best -MGY-
5/5
GoogleHave just purchased a property from MGY. Exvellent service, very professional, polite and helpful. Highly recommend
Agent replied · 7 June 2023
Hello Gareth many thanks for your five star review. Great to hear that you found our team professional, polite and helpful. -Mgy-
4/5
GoogleI contacted this agency for two apartment viewings and so far I believe it is the best and most professional in Cardiff
Agent replied · 7 June 2023
Hi there Luca, great to receive your review. We are so pleased that you would rank us as the best and most professional in Cardiff. -mgy-
5/5
GoogleHigh recommended!! MGY were thoroughly helpful in helping me sell my flat. They knew a lot about the local area and with this knowledge helped me achieve the best price for my flat. During the sale process they were very responsive, making a stressful and complicated time much less so. Thanks so much for your help Oliver and Becky!
5/5
GoogleMy last tenancy was with MGY, they have been always very prompt and helpful. It was a pleasure to do the business with them.
Agent replied · 7 June 2023
Hi Ashsish Thank you for your lovely review. We are thrilled you found the team prompt and helpful. All the best in the future. -MGY-
5/5
GoogleMGY gave me a first class service from start to end. I was always informed when a viewing had been arranged and was given an update on the viewer's response. Oliver and Becky did a fantastic job and sold my flat within a month. I will certainly use MGY again and would recommend them to anyone.
1/5
GoogleNever put the most valuable possession you have your home and property in the hands of these agents. We have had a nightmare experience selling, they work for the buyer not seller, my mental health has really suffered.NegativeResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe octopus was lovely
Agent replied · 7 June 2023
Hi James, not sure this is meant for us as we don't serve Octopus, glad you had a nice meal.
5/5
GoogleBest agency in Cardiff
Agent replied · 7 June 2023
Hello Liam, many thanks for your five star review. That's a very big title that we are delighted to accept! -Mgy-
5/5
GoogleVery professional outfit.
Agent replied · 7 June 2023
Hi Alex, thank you for your kind review, we will pass on your positive feedback to the team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about MGY Cardiff
How many reviews does MGY Cardiff have?
MGY's Cardiff office has 320 reviews across two platforms: 243 on Google, 77 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
What is MGY Cardiff's rating?
MGY Cardiff is rated 4.6 out of 5 across all 320 reviews, and 4.6 out of 5 on Google from 243 reviews, checked 9 October 2026.
Has MGY won any awards?
Yes. In The Trusted Agent 2026 awards: MGY, Cardiff won Trusted Agent.
Where is MGY's Cardiff office?
MGY Cardiff, Column Buildings 13 Mount Stuart Square, Cardiff CF10 5EE.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.