Trusted Agent profile
★★★★★
320 reviews across 2 platforms
Column Buildings 13 Mount Stuart Square, Cardiff CF10 5EE
MGY's Cardiff office at Column Buildings 13 Mount Stuart Square is rated 4.6 out of 5 across 320 reviews on two platforms, including 243 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.
Trusted Agent 2026 results for MGY. Each award is assessed separately from the review sites.
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
5/5
GoogleMGY found us the apartment which we wanted for leisure use, then later on let it for a period and then sold it for us. In every aspect they were excellent. Professional, courteous and got things done. Special comment for Oliver who saw us through a tricky sale process
5/5
GoogleVery efficient agency service. They reply my queries very fast and professional.
Hello Zhaonan thank you for your review. We are happy to hear that you found our service efficient, fast and professional. We look forward to working with you again. -MGY-
5/5
GoogleGreat service, friendly helpful and knowledgeable staff
Hi there Kate, many thanks for your five star review. That's great to hear! -mgy-
5/5
GoogleVery impressed with Nicola and the Lettings team at MGY Cardiff Bay. My flat was let within a week of being advertised and the whole end to end process was very speedy and professional. Highly recommend using MGY Cardiff Bay for Lettings
5/5
GoogleThe staff at MGY are always efficient and helpful.
Thank you for your kind words Emma, we try our best to be helpful and efficient, so it is great to hear when we achieve that goal. -MGY-
5/5
TrustpilotLetting girls simply the best
Rating only, no written review.
1/5
GoogleUnprofessional, never turned up to the viewing , didn't pick up my calls or replied to my email afterwards.
5/5
GoogleFantastic service & most reputable estate agent in Cardiff by far! Helped me endlessly with multiple purchases & lettings!
5/5
GoogleAmazing service from start to finish from everyone involved with MGY Cardiff Bay. Always happy to help and always going that extra mile, even without being asked
1/5
GoogleRude condescending staff.
5/5
GoogleRating only, no written review.
Thank you for supporting us by leaving such a kind review of your MGY experience.
5/5
GoogleRating only, no written review.
Hi John, thank you for your kind review.
4/5
GoogleRating only, no written review.
Thank you for your kind review.
4/5
GoogleRating only, no written review.
Thank you for your kind review.
4/5
GoogleRating only, no written review.
Thank you for your kind review.
5/5
GoogleRating only, no written review.
Thank you for your kind review of our Cardiff Bay Team.
3/5
GoogleRating only, no written review.
Thank you for your kind review.
5/5
GoogleRating only, no written review.
Thank you for your 5 star review Mike.
5/5
GoogleRating only, no written review.
Thank you for your five star review Marisa. -Mgy-
5/5
GoogleRating only, no written review.
Thank you for your kind 5 star review.
5/5
GoogleRating only, no written review.
Hello Sam thank you for your five stars. We are aware of your excellent review of our Pontcanna office and have replied on that thread. Many thanks -Mgy-
3/5
GoogleNo so good
Good afternoon Carlos, I’m afraid we can’t find any record of you on our system, can you please contact us on 02929-465466 so we can look into what wasn’t “so good” for you. Our office is open 09:00-17:30. Best wishes, Team MGY
4/5
GoogleRating only, no written review.
Thank you for your review William. It would be good to know where we could have improved to have achieved five stars. Many thanks -mgy-
5/5
GoogleRating only, no written review.
Thank you for your 5 star review Ewan.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
MGY's Cardiff office has 320 reviews across two platforms: 243 on Google, 77 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
MGY Cardiff is rated 4.6 out of 5 across all 320 reviews, and 4.6 out of 5 on Google from 243 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: MGY, Cardiff won Trusted Agent.
MGY Cardiff, Column Buildings 13 Mount Stuart Square, Cardiff CF10 5EE.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.