Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookTrading is highly now profitable and very easy. Thanks to Mr. Jackson Robert who guided and helped me, I invested $1,100 and I got a profit of $11,250, and withdrawal was so easy. Contact Mr. Jackson Robert for a great trade! highly recommend his services reach out to him for cryptocurrency/Trades if you are going through this post E-mail:is.jacksonrobert@gmail.comWhatsapp:+1 (657) 366-7359
Maria · 7 September 2022
★★★★★ 5/5
FacebookTrading is highly now profitable and very easy. Thanks to Mr. Jackson Robert who guided and helped me, I invested $1,100 and I got a profit of $11,250, and withdrawal was so easy. Contact Mr. Jackson Robert for a great trade! highly recommend his services reach out to him for cryptocurrency/Trades if you are going through this post E-mail:is.jacksonrobert@gmail.comWhatsapp:+1 (657) 366-7359
Promesse · 7 September 2022
★★★★★ 5/5
FacebookForex/Bitcoin is really a great investment which favored me and I really can't thank Mrs Elizabeth Bays enough for such a wonderful Mentorship and profitability. She is really an amazing trader, You wish to invest bitcoins and forex connect with her today contact via Email: elizabethbays70@gmail.comWhatsApp:+1 {609}701-2234Facebook: Elizabeth Bays
Khulu · 14 August 2023
★★★★★ 4/5
GoogleLocal agents who try their hardest . Vincent and the team really involved in the process and once sold Hayley held our hands Through the exchange process. Would recommend.
PAULA · 24 June 2022
Agent replied · 24 June 2023
It's really lovely to hear when we get feedback like this. Well done to Vincent and Hayley, and the whole team at the Brentwood office. Thank you, to you and Keith for your kind words, and we wish you both well. If you're recommending us to anyone, don't forget to use our 'Recommend a Friend' voucher!! If you haven't had one yet, or need additional vouchers just let us know and we can pop in the post for you :)
★★★★★ 5/5
GoogleGraham is very experienced and provides a professional friendly service. Jackie was brilliant at updating us with sales progression and chasing the relevant parties. Would 100% recommend.PositiveResponsiveness, Professionalism, Value
Steve · 21 June 2022
Agent replied · 20 June 2024
Hi Steve, it was lovely to work with you and Laura in the sale of your beautiful home. I will be sure to pass on your feedback to Graham and Jackie. As you know Graham has been with us for many years now (he's actually part of the furniture I think!!) and his knowledge of the area and market is second to none, and our lovely Jackie is excellent at getting our sales through and over the line. We hope the packing is coming along nicely and we wish you all the best for moving day. Best wishes from the whole team at the Village Office :)
★★★★★ 5/5
GoogleI have no hesitation in recommending the lettings team at Brentwood.
Sally went the extra mile to sort out a last minute hitch and save the day.
David · 24 June 2022
Agent replied · 24 June 2023
Well done to our lovely Sally, and glad to hear that she saved the day!! I'll be sure to pass on your feedback to her and the rest of the Lettings team. Thank you David :)
★★★★★ 5/5
GoogleI have recently rented an apartment via these guys and I have to say, they are so unbelievably professional and friendly.
I was shown around the apartment by Leigh. She was so friendly and helpful!
Nicki helped get the paper work in order and went above and beyond in helping me to find out who the existing energy and broadband suppliers were.
And then Jo oversaw the whole process and has been extremely helpful in all manner of follow up conversations. From first viewing to move in day, it was seamless.
What I liked about the service was that even though I am a tenant, I was treated like I was buying a property which I found refreshing as lots of agents save the pleasantries for those looking to buy a home vs rent.
They are a top bunch of people. Would highly recommend.PositiveResponsiveness, Professionalism
Richard · 26 August 2021
Agent replied
Richard, thank you for your lovely review for our lettings office, and for your recommendations. It's great to hear you have been happy with the support they have given you through the whole of the rental process. We hope you have settled in nicely to your new home and wish you well. Thanks again 👍 …
★★★★★ 5/5
GoogleI found all the staff very helpful and they kept in contact throughout the whole process.Special thanks to Jackie Martin, I will miss her cheerful manner.
Janice · 24 June 2022
Agent replied · 24 June 2023
Ahhh the lovely Jackie, our wonderful sales progressor at the Village office, always happy and smiling....you're just around the corner Janice, so feel free to pop in and say hi from time to time :) We hope you are starting to settle in and are getting through all the unpacking, enjoy the Village life. Best wishes from all the team at Kelvedon Hatch, and we look forward to catching up with you again at some point.
★★★★★ 5/5
GoogleAll the Letting staff are so helpful and professional and resolve all issues promptly. This is really helpful for us as we are living in the USA atm.
Lesley · 20 March 2025
Agent replied · 20 March 2026
Hi Lesley, thanks for your 5* review for the team at our lettings office.
★★★★★ 5/5
GoogleWhen I say this company goes Above & Beyond I really mean it. They have helped me throughout the whole process of buying a property for my mum. Their guidance, helpfulness, advise, kindness & compassion has been amazing. I could never of achieved the out come we wanted without them. Absolutely fantastic would recommend them to anyone who is looking for a genuine company to help them through the process of buying or selling their property.PositiveResponsiveness, Quality, Professionalism, Value
Stacey · 21 June 2021
Agent replied · 20 June 2024
Finally!! 😆 We are so pleased that you can now mark 'moving day' for mum on the calendar!! It's wonderful for us to hear, and for you to share with others, how supported you have felt through your purchase. Thank you for your lovely words and for your 5 🌟's, we really do appreciate you taking the time. The whole team at the Village office wish you well, and hope mum settles in nicely 😊
★★★★★ 5/5
GoogleVincent gave us the viewing to the property we purchased who was lovely, super responsive and knowledgable. Hayley looked after the sale process and again was very responsive and would chase the sellers where needed to help get the sale through. She did all of this with such patience and kindness! All in all, a great experience when dealing with this Estate Agency and would recommend.
Lauren · 24 February 2023
Agent replied · 24 June 2023
Ahh the lovely Vincent, he's a great asset to us here at Keith Ashtons and definitely knows his stuff!! :) Great also to hear that Hayley provided you with excellent customer service in dealing with the sale progression during your purchase. I'm sure you have both settled in nicely and are enjoying your new home :)
★★★★★ 5/5
Google5 star service (purchase only) from the first viewing, to completion. Nothing was ever too much trouble and the whole team really went above and beyond to ensure our purchase went through smoothly. Restored our faith in Estate Agents!
Sarah · 20 August 2025
★★★★★ 5/5
GoogleGood estate agent, kept informed and really helpful the move forward in purchasing my new home. Always responsive to any request especially as i must have asked to view my new home several times during the purchasing! always happy to assist. Staff all lovely, most of my dealings however were with Vince and Sarah so a big thank you to both and the rest of the team.
Debbie · 22 September 2021
Agent replied
We're more than happy to assist our buyers when wanting to re-visit any home they are looking to purchase, its a huge decision, and you don't always take everything in on your first, second, or even third visits!! :) I will pass your thanks onto the team at Brentwood, especially Vincent & Sarah. Hope the packing is going well and we wish you the very best of luck for moving day.
★★★★★ 5/5
GoogleVery quick and efficient communication from the team. Leigh and Lily both very helpful. Couldn’t recommend enough
Krissi · 20 March 2025
Agent replied · 20 March 2026
Thank you Krissi for your feedback and for taking the time to leave us 5*'s we appreciate you taking the time to do this for us :)
★★★★★ 5/5
GoogleGood service by the lettings team. Very professional and approachable at the same time.
Divya · 20 March 2025
Agent replied · 20 March 2026
Thank you for your feedback for our Lettings team, great to hear that they have been able to help you :)
★★★★★ 1/5
GoogleVery poor property maintenance side.. every job is a fail… nothing gets finished…. The Contractors they use are terrible, use just about anyone they can find…. they replaced a broken oven with another broken oven… took 3 months to rectify. Had a hole in the roof, they took 2 weeks to get someone out… loads of water damage cause to the ceiling due to being exposed to the elements… ripped up the flooring in the bathroom to change, the contract was so bad they sacked him, 5 months later we still have no flooring, the mastic around the shower screen was done to such a bad standard, it has gone total black after 2 months and started to fall out.
Communication from the office if very bad, never replay to emails and unable to get things done !!
Chris · 1 July 2023
★★★★★ 5/5
GoogleExcellent service - always super friendly, prompt & helpful. Thank you 🙏 …
Jo · 20 March 2025
Agent replied · 20 March 2026
Ahh thats lovely to hear and thank you for taking the time to share your thoughts on the service provided whilst you were selling your home. Not long to go!! 🙏 …
★★★★★ 1/5
GoogleIt was my first time moving home and they started off great. They responded quickly at first but then I had a reoccurring issue at the property and instead of fixing the root of the problem they put a bandage over it and I was not having it. So I broke the tenancy agreement and they did not like that. So from then they ignored me, they stop responding to my queries and found every reason to take my deposit. I am so disappointed and would not recommend.
Andrea · 25 April 2023
★★★★★ 5/5
GoogleChris Thompson has gone above an beyond to help me find my next house! He's very knowledgable of the areas and the houses themselves too (which isn't the case with most estate agents). …
James · 22 June 2025
★★★★★ 5/5
GoogleA fantastic team at this branch. Would like to say a special thank you to both Helen and Jackie (best sales progressor) who made the process very smooth when purchasing and always keeping me updated throughout.
Very polite and helpful and will be using them should I need to in the future!
Great work.
Sam · 24 June 2022
Agent replied · 24 June 2023
Hi Sam, it was a pleasure dealing with both you and Bethan throughout your purchase. Jackie, is indeed a fabulous sales progressor, allowing our sales to run as smoothly as possible from beginning to end. I will be sure to pass on your comments to Jackie, Helen and the rest of the team at the Village office. We will look forward to seeing how you transform and put your 'own stamp' on your new home, keep us posted!!
★★★★★ 4/5
GoogleAll the team were a pleasure to deal with, especially Hayley.
Rich · 21 May 2024
★★★★★ 5/5
FacebookI really don't know how to appreciate MRS Kirkland Tina for all she did was perplexing, I never knew you were so nice ma, I've received my profit and withdrew from my trading account to my local bank. seeing many recommendations from investors worth it because you're Awesome! I'm overjoyed this is absolutely amazing! God bless you, Ma, I must say forex trading is best. Investors out there looking for a real stock/crypto trader contact MRS Kirkland Tina, for more knowledge and advice on trading and you won't regret it he responds politely.Contact her for hassle-free trading via:Email:kirklandtina7@gmail.comWhatsApp: +1 (970)638-3982
Skhuman · 5 October 2022
★★★★★ 5/5
GoogleExcellent communication and quick responses from Chris Thompson, he is always available to address our concerns and keeps us in the loop every step of the way. Highly recommend.
Frank · 20 June 2025
★★★★★ 5/5
GoogleThankyou to you all The Team for a very smooth and efficient transaction in both my sale and purchase. I could not have asked for a better Estate Agents who kept me informed and guided me every step of the way in a very friendly and professional manner. I would have no hesitation in recommending your goodselves.
Ronald · 19 March 2021
Agent replied
Ahh lovely feedback, thank you. You had a beautiful house to sell, and we're super happy that you have settled into your new home 🏡 wishing you all the very best for the future ☺ …
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