Trusted Agent profile

Lettings2Sales Ltd reviews

4.7

★★★★★ Excellent

146 reviews across 1 platform

22 James Street, Cardiff CF10 5EX

Lettings2Sales Ltd's Cardiff office at 22 James Street is rated 4.7 out of 5 across 146 reviews on 1 platform, including 146 Google reviews rated 4.7. Checked 9 October 2026.

4.7 / 5

146

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cardiff office, from every platform, shown as written. First names only.

5/5

Google

Thank you so much for all your help and support from start to finish during the saddest time of selling my late mam’s house. I would highly recommend Lettings2sales, the wonderful staff go above beyond and show total compassion and are very professional too. Keep up the excellent work.

Susan · 10 June 2023

Agent replied · 11 June 2024

Hi Susan, thank you for your 5 star review. its been an pleasure helping you through this tough time and making easier for you. The whole team wish you the very best and happiness for your future. Kind Regards Letting2Sales

5/5

Google

Lettings2sales is a great rental agency who are quick to responding to and solving tenants issues. I knew we made the right choice from when we started the renting process till now, almost two years later, they work with the landlords to …

Bimpe · 16 April 2025

5/5

Google

lettings2sales are excellent! Friendly, professional and always responsive. They’ve been great with us as landlords and equally supportive of our tenants. Highly recommend if you have a property in the Bay.

Roberto · 18 August 2025

5/5

Google

I’ve been using Letting2Sales, a top estate agent in Cardiff, for the past 10 years to both manage my properties and find suitable tenants. The tenants they have found have always been reliable, respectful, and have taken great care of the …

Guy · 16 April 2025

5/5

Google

Sceptical about the value of agents? Try this lot! They know their market inside out and their attention to detail is second to none. Hannah brought buyer and seller together, oiling the wheels along the way to a successful purchase. Then …

Michael · 16 April 2025

5/5

Google

I'd say this letting agency is the best agency in Cardiff!! Just rented a property through them and it was the best experience I have had. Quick and easy referencing experience, fast tenancy signing and lovely staff. Cannot fully explain how good my experience was with lettings2sales apart from amazing through and through!

Charlotte · 10 June 2022

Agent replied · 11 June 2024

Hi Charlotte Thank you for your lovely review and hope you enjoy your new home . Kind Regards Mike Taylor

5/5

Google

I have been involved with LTS for 6 years as a landlord and everything has run smoothly. They are very professional and I have never been without tenants- tenants who are well 'vetted'. Any small problems that arise ( leaky tap, small repairs) are sorted out quickly and efficiently. If I needed to sum up their service in a few words I'd say Seamless, dependable, efficient Sian Harris

Sian · 11 June 2017

Agent replied · 11 June 2024

Hi Sian, Has it really been 6 years? How the time has flown! We look forward to looking after your properties for many years to come, Thank you for your kind review, Regards, Mike

5/5

Google

We rented a flat through lettings2sales for two years and couldn't fault them. They were always on hand to deal with any issues, were extremely responsive and very friendly. Would highly recommend - the best letting agent I've experienced in Cardiff!

Heidi · 10 June 2023

Agent replied · 11 June 2024

Hi Heidi, Cant believe its been two years how time goes but the whole team are happy for you and wish you the very best in your new home. Kind Regards

5/5

Google

Having dealt with the team at LTS I cannot speak more highly of the service they provided. Nothing was too much trouble and they kept me abreast at every stage of the sale. Thoroughly recommended.

Steve · 16 April 2025

5/5

Google

We rented a property through Lettings2Sales for two years and they were fantastic. If we ever had any problems they were really efficient in getting them sorted and the communication was excellent. Best estate agents we've dealt with in Cardiff.

Huw · 10 June 2023

Agent replied · 11 June 2024

Hi Huw, We are so glad that you are happy with our service and sad to see you go but all the best in your new home. Kind Regards Lettings2Sales

5/5

Google

I lived in one of their flats and everytime I needed something, same day the contractor would be there. They’re fast, reliable and absolutely amazing. A special thanks to Sue Beer which is the nicest and polite agent I’ve ever met. I recomend to everyone!

Catarina · 11 June 2018

5/5

Google

Founds letting2sales when looking for a flat to move into in the Cardiff Bay area. They were very helpful with giving information on the property I was enquiring about and eventually moved into, and always respond quickly, answering any and all questions.PositiveResponsiveness, Quality, Professionalism, Value

Rhiannon · 14 June 2022

Agent replied · 13 June 2024

Hi Rhiannon Thank you for your kind review we hope you enjoy tour new apartment in the Bay. Kind Regards Mike Taylor

5/5

Google

The team at lettings2sales are very professional in what they do. Kept us informed every step of the way with our rental property. Highly recommended if your looking to rent a property or even looking to rent. Keep up the good work. Thanks once again!

Nicola · 10 June 2022

Agent replied · 11 June 2024

Hi Nicola Thank you for your lovely review and thank you for your lovely apartment to let , hopefully the tenant will remain for many years . Kind Regards Mike

5/5

Google

I recently bought a apartment in Cardiff bay everything was handled by Georgia who amazing from start to finish very knowledgeable and easy to deal with especially with my question after question very professional company and will definitely be using them again in the future.

Lloyd · 10 June 2022

Agent replied · 11 June 2024

Hi Lloyd, thank you for your kind review. It was a pleasure working with you all the best for your future in your new home, please pop in when your in the area. Kind Regards Letting2Sales Team

5/5

Google

Fantastic service. Rented a property through Lettings2Sales and they were so helpful and prompt with everything from start to finish. Very supportive, and great lines of communication. Always sorted out anything that needed fixing etc very promptly and have a good network of plumber/electrician/painters etc. Thoroughly recommend - five stars!PositiveResponsiveness, Value

Hannah · 10 June 2021

Agent replied · 11 June 2024

Hi Hannah Thank you for such a great review , when your ready to travel again let us know it will be our pleasure to look after your house . Regards Michael Taylor (Director)

5/5

Google

Really impressed with Lettings2sales. They booked me an appointment really quickly and guided me through the process with ease. The digital inventory is fantastic - with photos and they fixed an issue I had within 24 hours. As a tenant great job and if I were a landlord totally recommend.

P · 10 June 2021

Agent replied · 11 June 2024

Hi Paul Thank you for your review greatly appreciated , we hope you enjoy your new home we are sure you will will love living in the heart of the Bay ..... Regards Michael Taylor (Director )

5/5

Google

Letting2sales are remarkably!!!! So professional and welcoming!!! They are the best estate agents I’ve used!!! Staff are lovely and so kind helping me with all the questions and always available to help! Thank you so much Letting2Sales team your brilliant!!!PositiveResponsiveness, Quality, Professionalism

Georgia · 10 June 2022

Agent replied · 11 June 2024

Hi Riyan, So glad we could help, it was short notice but we managed to pull it off, hope you enjoy your new apartment in the City Centre. Regards Mike

5/5

Google

Excellent service very professional always friendly and helpful no hesitation in recommending will definitely use them again in future to let or sell

David · 11 January 2024

Agent replied · 11 June 2024

Hi David Thank you for your review! I hope your tenants remain for many years and if you are looking to sell the property in the future you know where we are! Kind Regards Michael Taylor - Director

1/5

Google

Bad experience, I requested more visits from different web portals and I never received a reply. Only after a month they called me saying that the apartment had already been sold, but even today outside that apartment there is their sign that it is for sale ...NegativeResponsiveness, Professionalism

Sr · 10 June 2021

Agent replied · 11 June 2024

Hi We are sorry that you have had a bad experience ,we have searched our e-mails and cannot find your contact details how have you tried to contact us ?? our telephone number is clear on all our advertising 02920493900 my Mobile 07702198966 (Mike)you can give us a call or e-mail me direct at michael@ltsproperty.co.uk we would like to know which property you were interested in ? we look forward to your call. Regards Michael Taylor (Director) At lettings2sales we pride ourselves on a high level of service and would like to hear from you .

5/5

Google

I genuinely felt very happy dealing with this agency, starting with Mike, who helped us with the first viewing and was successful, the wonderful Sue Beer who went the extra mile to help us and the lovely Hannah who has done the paper work. Honestly, all the members are professional and friendly. Thank you very much.

Naeima · 11 June 2018

Agent replied · 11 June 2024

Hi, Thank you for your kind review, it is nice for us to be appreciated. We hope you enjoy your new home and we look forward to dealing with you in the future. Kindest Regards, Michael Taylor Director

5/5

Google

Professional, friendly and approachable team. They made me feel at ease and handled everything to a high standard for me. Communication has been excellent!

Anna · 12 November 2023

Agent replied · 11 June 2024

Hi Anna Thank you for the review, we look forward to managing your property for many years to come, Kind Regards Michael Taylor - Director

5/5

Google

The team at Lettings2sales are second to none. The service provided throughout the entire process was extremely professional and efficient and nothing too much trouble for them. They can be relied upon every step of the way and strive to provide a service that exceeds that of others. Keep up the good work guys.

Carole · 11 June 2018

Agent replied · 11 June 2024

Hi Carole Thank you for your review it was a pleasure dealing with you also and may we wish you all the luck in your new home Kind Regards Michael Taylor Director Lettings2Sales

5/5

Google

It was a pleasure buying with Lettings2Sales. They were approachable and helpful, keeping us updated throughout the process. Diolch yn fawr Mike a Hannah.

Dan · 16 April 2025

5/5

Google

Great communication, and timely action. Thank you so much for your hard work!

Charles · 11 August 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Lettings2Sales Ltd's Google reviews

Questions about Lettings2Sales Ltd

How many reviews does Lettings2Sales Ltd have?

Lettings2Sales Ltd's Cardiff office has 146 reviews across 1 platform: 146 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Lettings2Sales Ltd's rating?

Lettings2Sales Ltd is rated 4.7 out of 5 across all 146 reviews, and 4.7 out of 5 on Google from 146 reviews, checked 9 October 2026.

Where is Lettings2Sales Ltd's Cardiff office?

Lettings2Sales Ltd, 22 James Street, Cardiff CF10 5EX.

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.