Jeffrey Ross Cardiff reviews

★★★★★ 5/5

Google

Great service from Max today. Very helpful and patient!

Tilly · 23 September 2025

★★★★★ 5/5

Trustpilot

Fantastic service from Kristy at…

Fantastic service from Kristy at Jeffrey Ross. Professional, thorough, courteous, great attention to detail and communicative throughout. Couldn't ask for more.

Emma · 28 April 2025

★★★★★ 5/5

Google

I bought my new home through Jeffrey Ross Llanishen and it must be said that Elliot and Sarah are fantastic. Nothing is too much trouble and Sarah stayed on top of the progress of my purchase, helping it go smoothly and quickly. Quite the best purchase experience I've had - and I've had quite a few over the years! Thanks for making everything seem so straightforward: your knowledge and experience really helped.PositiveResponsiveness, Quality, Professionalism

Jayne · 12 June 2021

★★★★★ 5/5

Trustpilot

12 flats sold in 2 separate blocks to 2…

12 flats sold in 2 separate blocks to 2 different buyers, completing in days of each other. Impressive performance.

Andrew · 22 April 2025

★★★★★ 5/5

Trustpilot

Excellent from start to finish

Excellent from start to finish. Clear understanding of the area and how they came to my valuation figure and more importantly how they would achieve this. Professional and efficient, not only did they sell my home for more, they managed it through the sales process and ‘dreaded mortgage valuation’ stage and to top it off secured me my next purchase off market. Thank you everyone at JeffreyRoss (Pontcanna)

Jemma · 22 March 2022

★★★★★ 5/5

Google

Fantastic viewing experience with Ollie V. Cannot recommend enough. He knew the property, including those questions people …

Tim · 17 April 2025

★★★★★ 5/5

Google

Jeffrey Ross Estate Agents in Llanishen are extremely professional and many of the staff go the extra mile. Sarah Bunting (Business Development) pays attention to detail and is extremely helpful. Staff in the Pontcanna office are also polite. professional and keen to assist. Jane Rogers (Cardiff).

Martin · 13 June 2019

★★★★★ 5/5

Trustpilot

Great staff who were very supportive…

Great staff who were very supportive and went the extra mile to get our deal done Thanks

Jeffrey · 23 April 2025

★★★★★ 5/5

Google

Very helpful and proffessioal company

Ivor · 23 June 2024

★★★★★ 5/5

Trustpilot

Fee evaluation

Had a free evaluation with JeffreyRoss on a property me and my ex partner were trying to rent. Afterwards me and my ex decided it would be more beneficial for us to sell and split the money. My experience was very open and I would definitely recommend them as an estate agency!

Joe · 26 May 2023

★★★★★ 5/5

Trustpilot

JR managed the sale professionally

JR managed the sale professionally, therefore a 5 star rating

H · 22 April 2025

★★★★★ 1/5

Trustpilot

no customer service and no respect for…

no customer service and no respect for the buyer

Rahul · 15 April 2025

★★★★★ 5/5

Google

Jeffery Ross have been great from start to finish with the process of selling our house. They have been efficient and informative at every stage. We could not recommend them enough!

Peter · 12 June 2020

★★★★★ 5/5

Google

I would like to say that the team at Jeffrey Ross helped me all the way through the purchase of my property and I felt secure in what they were doing and would use them again

David · 15 September 2023

★★★★★ 5/5

Trustpilot

Rhys showed us round a property…

Rhys showed us round a property and was lovely, he let us take all theme we needed and let us ask any questions we needed… thanks!:)

Georgia · 9 February 2024

★★★★★ 5/5

Trustpilot

Just perfect service.

Really fabulous. We had a bit of an uncertain chain and Sarah Francis in the Llanishen office was worth her weight in gold. I think we spoke to her every day for a month! 5* agency.

Jasmine · 16 April 2023

★★★★★ 5/5

Google

Fabulous service from the JR team who went above and beyond to facilitate our sale. Special mentions for Sarah F and Lewis who were superb throughout... and also Elliott, who turned out to be a dab hand with a ball of string!! Thanks everyone - really appreciate all your hard work!PositiveResponsiveness, Quality, Professionalism, Value

Rebecca · 25 August 2020

★★★★★ 4/5

Google

Kept me continually informed through what turned out to be a long purchase process and provided very good communication between purchasers and sellers . They were also very active in liaising between different solicitors and kept things moving to a satisfactory conclusion

Tanya · 12 June 2022

★★★★★ 1/5

Google

Lied about details of planning on a plot of land, just to try and sell it. Stay well clear!

Boost · 12 June 2020

★★★★★ 5/5

Trustpilot

I had a wonderful experience with Jon

I had a wonderful experience with Jon, he is very professional and answered all my doubts and questions. I will definitely refer my friends and relatives to him.

TheHurikane · 11 May 2023

★★★★★ 5/5

Google

Excellent service from Jeffrey Ross. Lewis valued our house competitively and secured an above asking price offer. Very smooth process with no issues.

Annabel · 16 August 2023

★★★★★ 5/5

Google

JefferyRoss have been great in helping us purchase our home. They were always prompt to respond and helped us secure a fast route from offer to completion. We never felt mucked around and have found the whole process smooth and stress free. Thanks

Imogen · 12 June 2020

★★★★★ 5/5

Google

Fabulous! Our chain was managed by Sarah Francis at the Llanishen Branch who could not have been more helpful, she was ace.

Jasmine · 12 June 2023

★★★★★ 5/5

Trustpilot

Highly Recommended

It was an absolute pleasure dealing with Lee, who helped with the valuation procedure and sale of my house. The whole experience was dealt with efficiently and with real professionalism. Highly recommended.

T · 31 March 2022