Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLovely team, who were always super helpful and friendly. Helped me through the house buying process and took the stress out if it all. Loving my new house and the area.
Myfanwy · 14 May 2019
Agent replied
We hope you're enjoying life in your new home, Myfanwy. Thanks for the lovely review.
★★★★★ 5/5
GoogleA very professional service with experienced people who really understand the market!
I am grateful to Heather and Leanne who are good communicators, constantly keeping me in the picture. Thank you!
Julie · 14 May 2019
Agent replied
Thank you Julie for taking the time to write us such as wonderful review.
★★★★★ 5/5
GoogleCan't express strongly enough what a wonderful, personal, communicative and exemplary team this is. My purchase was Quite A Journey(!) but Lily's persistence in chasing my dilatory conveyancers and communicating updates both up and down the …
Cressida · 22 August 2023
★★★★★ 5/5
GoogleI've recently completed the sale of my property and delighted with the work Richard Willis at Fortis Properties put in to help me. He is a professional agent that constantly communicates and is always on the end of the phone to deal with issues promptly. Trust him with your property, you are in safe hands. Thanks again
Janet · 14 December 2020
★★★★★ 5/5
GoogleI have both bought and sold property through Fortis Estate agent over the last 9 years and found staff very friendly and professional. They are always on hand to answer any concerns and Richard especially has gone above and beyond to make sure I was happy at every stage.
I would definitely highly recommend them.
Cheryl · 20 March 2021
★★★★★ 5/5
GoogleGreat service and chased all relevant paperwork up so we could move as soon as possible kept us informed all the way.
Kristopher · 20 March 2021
Agent replied
Thank you for the kind review and we wish you well in your new home
★★★★★ 5/5
GoogleWonderful estate agents with personable service. It was a pleasure being a tenant in one of their properties and I'd highly recommend them.
Nicole · 13 May 2020
Agent replied
Thank you Nicole for taking the time to write us a review. We wish you all the best in your new home.
★★★★★ 5/5
GoogleWonderful estate agents with personable service. It was a pleasure being a tenant in one of their properties and I'd highly recommend them.
Nic · 20 March 2020
Agent replied · 20 March 2026
Thank you Nicole for taking the time to write us a review. We wish you all the best in your new home.
★★★★★ 5/5
GoogleVery happy with my experience with Fortis Properties especially leanne, always quick to answer my emails and reasurring me thorugh my process.
Emma · 14 May 2019
Agent replied
Thanks so much Emma. Your feedback is appreciated and will be passed on to the team.
★★★★★ 5/5
GoogleCustomer service received by the team has been amazing, Heather and Leanne have both been a great help to us. Thank you
Matthew · 14 May 2019
Agent replied
Thank you so much Matthew.
★★★★★ 5/5
GoogleVery proffesional service. I dealt with leanne who instantly put me feel at ease during the buying process. 5 stars
Andrew · 14 May 2019
Agent replied
Thank you very much, Andrew!
★★★★★ 5/5
GoogleExcellent service. Heather and Leanne both know their stuff and made the whole process as smooth as possible.
David · 14 May 2019
Agent replied
Thank you very much indeed, David. We're happy we could help you.
★★★★★ 5/5
GoogleVery professional
Leanne guided me through everything necessary
Pleasure to deal with would use Fortis again and again
Kevin · 14 May 2019
Agent replied
That's brilliant, we're so glad you felt our service was helpful to you , Kevin.
★★★★★ 1/5
GoogleThey show no consideration for anyone else by just parking on a cycle lane.
Christian · 13 May 2020
Agent replied
Sorry about that, Bill. Parking is indeed a challenge, especially when we're in and out of the office all day. Thanks for your feedback. However, we must note for future viewers that this has nothing to do with how we conduct business.
★★★★★ 1/5
GoogleAttitude of staff is disgusting and in no way professional I've heated many complaints.
Aaron · 20 March 2020
Agent replied
Hi Aaron. Unfortunately we cannot find a record of you in our system. We pride ourselves on our service and have received many wonderful reviews so this is concerning to us. Could you please drop us a line on info@fortisproperties.co.uk or call 02920 561111 to discuss? Thanks.
★★★★★ 5/5
GoogleWe collected the keys to our new family home from Leah at Fortis last friday and are over the moon with the professional and helpful service we recieved from beginning to end, Highly recommended
Lindsay · 20 March 2022
★★★★★ 5/5
GoogleMy dealings with Fortis Properties and the Cardiff branch manager Richard, have been second to none - professional, responsive and always happy to answer any queries., nothing is too much trouble. I would highly recommend their service.
Linda · 20 March 2021
★★★★★ 5/5
GoogleOutstanding service from professional staff.
J · 14 May 2019
Agent replied
Thanks J!
★★★★★ 5/5
GoogleLovely friendly staff.
TheMsCope · 14 May 2019
Agent replied
Thank you very much.
★★★★★ 3/5
GoogleDoesn't show how much their commission is.. Makes it hard to compare agents.
Matthew · 20 March 2023
★★★★★ 1/5
GooglePurposefully over valued house for personal gain. Resulting in mortgage being rejected when they valued house. Had to make new application, another credit check and prolong the process of buying house.
Amazing · 21 May 2020
★★★★★ 5/5
GoogleFantastic service from Richard who helped sell our house really quickly and kept us updated with both the sale and the purchase of our new house. Would highly recommend
Caroline · 15 September 2020
★★★★★ 5/5
FacebookThank you all for the smooth running sale of the property recently sold. We were kept up to date throughout.
Sandra · 13 October 2016
★★★★★ 5/5
GoogleRichard the manager is very professional and really knowledgeable. Highly recommended.
Janine · 20 March 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.