Trusted Agent profile · Cardiff

Dandara Wales and West Limited Cardiff reviews

4.8

★★★★★ Excellent

229 reviews across 2 platforms

Pontprennau, Cardiff, CF3 6YJ

Dandara Wales and West Limited's office in Cardiff, at Pontprennau, is rated 4.8 out of 5 across 229 reviews on two platforms, including 6 Google reviews rated 4.8.

Google logo

4.8 / 5

6

Reviews on Google

This office

Trustpilot logo

223

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cardiff office, from every platform, shown as written. First names only.

5/5

Trustpilot

Wonderful Dandara Team

Brendan, Terri, Liisa and Clair are incredibly helpful. They made moving to Jersey and off the island super quick and easy. They’re super responsive and always ready to accommodate reasonable requests. If you’re looking for a place to rent in Jersey, I would definitely recommend you reach out to them. Even if what you are looking for isn’t obviously listed on any of the property websites, they’ll make sure you find something that suits your needs.

Gilbert · 31 May 2024

Agent replied · 10 June 2024

We're so pleased to hear that. Thank you for taking the time to leave such a fantastic review, the team will be delighted with your comments.

5/5

Trustpilot

Very helpful and made easy to navigate…

Very helpful and made easy to navigate through the process

Customer · 3 June 2026

Agent replied · 7 June 2026

We're glad we could make the process easy for you. We appreciate your kind words.

4/5

Trustpilot

Great team

Brendan, Terri and the team are always very helpful and are very proactive!

Jayne · 22 December 2025

5/5

Trustpilot

Elliot was great

Elliot was great, he helped us with all our queries, we came away feeling positive and well informed.

Nerdyboo · 18 October 2024

Agent replied · 24 October 2024

That's great news, thank you for leaving such great feedback about Elliot, we're glad you had such a positive experience.

5/5

Trustpilot

A responsive and helpful team

Extremely responsive to tenant queries and very informative responses too. I haven't had any issues contacting the team when required. I would also describe the team as pro-active and eager to get everything in line in good time. All of the above has meant from initially viewing the property to renewing the lease for a second term, my tenancy has run very smoothly.

James · 12 November 2024

Agent replied · 23 November 2024

That's great to hear, thank you.

5/5

Trustpilot

Foxhall Gait - Amazing Experience!

The whole team at the Foxhall Gait development have been amazing and accommodating from the word go, and my daughter and I have been treated brilliantly by Siobhan for the past few weeks while our completion draws closer and we can't wait to move! The home has been finished to an extremely high specification. This team goes above and beyond.

Gillian · 21 December 2024

Agent replied · 24 December 2024

Delighted to hear about your experience with us, and many congratulations on your new home.

5/5

Trustpilot

Reliable and Professional Maintenance Service

I would like to give a well-deserved positive review to Kevin and Juan, the maintenance technicians arranged by the developer. Over multiple service visits, they have consistently delivered excellent results and demonstrated a strong sense of professionalism. From the moment they arrive, it is clear that they take pride in their work and are committed to providing high-quality service.

Grace · 23 December 2025

5/5

Trustpilot

Saxon Park, Biddenham

Jo, Kelly & Katie were very professional and helpful when visiting the show home this week and I was very impressed with the properties.

S · 8 June 2024

Agent replied · 10 June 2024

Thank you for your great feedback about the team, they will be delighted with your comments.

5/5

Trustpilot

I am in the process of completing on a…

I am in the process of completing on a house with Dandara, Jonathan, has been exceptional in his communication, answering the many questions i had and providing guidance throughout the process. I look forward to completing and exchanging on the property and would recommend them based on the levels of communication and customer service provided by Jonathan as our key Dandara contact.

Seama · 18 November 2024

Agent replied · 23 November 2024

Thank you for taking the time to leave such a wonderful review, we're delighted you've had a great experience with Jonathan.

5/5

Trustpilot

We recently moved to a new Dandara home…

We recently moved to a new Dandara home at Eskbank Gardens Dalkeith everything from purchase to after sales could not have been easier.From our initial meeting with Jacqueline the sales Manager to our involvement with Stuart the site Manager things were dealt with with great professionalism.Any small problems were attended too immediately. Certainly quality homes and serviceThanks to all of your teamAudrey & Roger Hawthorn Plot 246

Audrey · 13 August 2024

Agent replied · 23 August 2024

That's great to hear, thank you for leaving such a positive review, we're delighted the team has been so helpful and that you love your new home.

5/5

Trustpilot

Since reserving our property with…

Since reserving our property with Dandara, we have been blown away with the service. Siobhan has made our experience as stress free ass possible, taking into account our individual circumstances and doing everything she can to help. The site manager is extremely helpful and goes out his way to make our experience go as smoothly as possible.

Lois · 22 December 2024

Agent replied · 24 December 2024

Delighted to hear about your experience with us, and many congratulations on your new home.

5/5

Trustpilot

Dandara Sales Experience

I have dealt before with Dandara and their sales team and as I expected their performance lived up to my expectations.Kerry dealt with me in a helpful and commercial manner at all times guiding me through the process of viewings agreement of a transaction and ultimate completion.I could not have hoped for a better buyer experience.

John · 18 December 2024

Agent replied · 24 December 2024

Great to hear, thank you for your review!

5/5

Trustpilot

The willows

10/10 customers service! Katie was lovely

Andy · 22 December 2024

Agent replied · 24 December 2024

Thank you for a great review, we're so pleased you had such a positive experience with Katie.

5/5

Trustpilot

Meadows Development

We are hoping to buy a new house at the Meadows Development and so far we've had a great experience with Kelly. She is very friendly, professional and extremely helpful in guiding us through the early stages of the process. This has been most reassuring beause although it's very exciting, buying a new house and selling a home can be quite stressful. We have every confidence in her expertise. She is a credit to Dandara.

H · 11 December 2023

Agent replied · 24 December 2024

Thank you so much for leaving such a wonderful review, Kelly will be delighted with your comments.

5/5

Trustpilot

Saima was very accommodating on short…

Saima was very accommodating on short notice and was able to answer all our queries. Thanks Saima!

Neerja · 24 August 2025

5/5

Trustpilot

Looked around the show home bungalow…

Looked around the show home bungalow and Helen was very knowledgeable and helpful

Fiona · 18 August 2024

Agent replied · 23 August 2024

We're so pleased to hear that! Thank you for taking the time to leave such a great review.

5/5

Trustpilot

Clair is great and always very helpful.

Katie · 19 November 2024

Agent replied · 23 November 2024

Thank you so much for your great review!

4/5

Trustpilot

Joyce was fantastic and really helpful

Morris · 18 November 2024

Agent replied · 23 November 2024

That's great to hear, thank you for leaving a review.

5/5

Trustpilot

The team at Dandara Lettings Jersey

The team at Dandara Lettings Jersey is highly professional and provides an outstanding service to me as a landlord. They also deal with my tenants in a timely and sympathetic manner, thereby keeping problems at bay. A big thank you to Clair, Brendan, Terri and Samantha!

Werner · 12 November 2021

Agent replied · 24 December 2024

Great to hear the team have looked after you so well, thank you for taking the time to leave a review!

4/5

Trustpilot

Dandara Agency is very efficient

The vetting process was long and thorough, but I appreciate the measures that the agency is taking towards performing their KYC and understanding their tenants. The flat is clean. The common areas are clean and overall the building is well managed. Terri always keeps time and she took me round the flat and showed me the necessary amenities. I didn't have water on Friday morning and immediately I emailed, Samantha jumped on a call and took me through how to unlock the water supply. Generally, I'm happy with the experience and I just want to say thank you. Looking forward to a great stay.

Rebeccah · 3 June 2023

Agent replied · 23 November 2024

Thank you for your great review, we’re delighted the lettings team were able to help.

5/5

Trustpilot

We viewed a large number of new build…

We viewed a large number of new build developments from a range of the ‘bigger’ developers and the quality of the overall Dandara offering was apparent to us immediately.

A · 6 June 2026

4/5

Trustpilot

Very welcoming

Very welcoming , Helen was caring and informative

Sue · 25 August 2024

Agent replied · 30 August 2024

We're so pleased to hear that! Thank you for taking the time to leave such a great review.

5/5

Trustpilot

Jess was very helpful and friendly

Jess was very helpful and friendly. She also listened to our requirements.

C · 10 June 2024

Agent replied · 11 June 2024

Thank you for your great review!

5/5

Trustpilot

First class assistance from sales exec…

First class assistance from sales exec at the pines wallyford

Bill · 19 January 2026

Agent replied · 25 January 2026

We're so pleased to hear this, thank you for taking the time to leave a great review.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dandara Wales and West Limited's Google reviews

Questions about Dandara Wales and West Limited Cardiff

How many reviews does Dandara Wales and West Limited Cardiff have?

Dandara Wales and West Limited's Cardiff office has 229 reviews across two platforms: 6 on Google, 223 on Trustpilot (across the whole business).

What is Dandara Wales and West Limited Cardiff's rating?

Dandara Wales and West Limited Cardiff is rated 4.8 out of 5 across all 229 reviews, and 4.8 out of 5 on Google from 6 reviews.

Where is Dandara Wales and West Limited's Cardiff office?

Dandara Wales and West Limited Cardiff, Pontprennau, Cardiff, CF3 6YJ.

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