Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWoodville Road Branch
I cannot fault the service provided by CPS Woodville Road branch. They were friendly, helpful and genuinely interested in what my ideal property would be like. Then they did their best to find it for me! I wouldn't hesitate in recommending them to anyone looking to rent.
JosieWales · 7 August 2017
★★★★★ 5/5
TrustpilotHelpful and efficient
The staff at CPS homes were very helpful in the process of signing to rent a flat, particularly at this difficult time where in person viewings have not been possible. They answered all of my questions and were very efficient and friendly.
Rebecca · 13 June 2020
★★★★★ 5/5
TrustpilotOver the past 10 years or so my…
Over the past 10 years or so my experience with CPS is they have consistently delivered great service and valuable expertise regarding the rental market and property management. Their sales, management and maintenance teams are friendly and professional..
Callum · 8 June 2021
★★★★★ 5/5
TrustpilotGreat, reliable service
I have used CPS to manage my property for a number of years. I have always been very happy with the service they provide.
Michelle · 27 March 2023
★★★★★ 4/5
Googlethe process was made very clear
all our questions were answered
very happy with the house
Robin · 14 June 2015
Agent replied · 11 June 2024
Glad to have found you something you're happy with, Robin!
★★★★★ 4/5
TrustpilotWe have used CPS for many years now
We have used CPS for many years now. We always find them extremely helpful. They keep us informed of any changes. They also give us the flexibility of being able to complete any remedial work ourselves if we wish to. Thanks all at Cathays office.
Gaynor · 4 February 2019
★★★★★ 5/5
TrustpilotChelsea at CPS was very helpful…
Chelsea at CPS was very helpful throughout the sale process. I was kept informed of progress and any questions I had were always dealt with in a timely manner
Peter · 27 September 2022
★★★★★ 5/5
TrustpilotCPS Homes is quick and efficient
CPS Homes is quick and efficient. I was kept informed of the progress throughout the process of letting my property. I received useful advice from CPS Homes and was always given the opportunity and time to take decisions about the progress.
Anthony · 7 September 2020
★★★★★ 5/5
TrustpilotReally happy with service and customer…
Really happy with service and customer care provided by CPS Homes in Cardiff, firstly with trying to sell my property and after this fell through, then working with the letting team to rent it out. Thank you very much to all of you
Sian400 · 2 January 2020
★★★★★ 5/5
TrustpilotFound tennants at a trick time before…
Found tennants at a trick time before Xmas.
Ifor · 19 November 2020
Agent replied · 10 June 2024
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
★★★★★ 5/5
TrustpilotSo professional
So professional, simply the best agents in Town!
Rob · 18 November 2020
Agent replied · 10 June 2024
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
★★★★★ 5/5
Trustpilotspeedy
great team at cps led by rhys once again a quick resultno hassle rental procedure
Darren · 18 November 2023
★★★★★ 5/5
GoogleGreat service from these letting agents. Great communication and swift reaction to any tenant issues. New tenants found before end of current tenancy so no rent gap. We'll done CPS !
Ian · 12 June 2022
★★★★★ 5/5
TrustpilotGreat service
CPS have rented out my homes for a few years now and I’m delighted with the service I have received. I have found them to be proactive, organised, efficient and approachable. I look forward to doing business with them for many years to come.
Georgina · 26 April 2019
★★★★★ 2/5
GoogleWhen will there be another rave? and will it be held by Hugo Boss again?
Barrie Barrie, running away like that and not wanting to answer questions make you look so guilty. uhh and igonance is not a defence in court
Angry · 12 June 2020
★★★★★ 1/5
GoogleThieving scumbags ...will charge you £0000’s for Barry’s sister and her husband to make non existent repairs to the properties they own. This company has been issued an improvement notice by Cardiff Council and is being investigated by trading standards...stay away!
Mark · 12 June 2020
★★★★★ 5/5
TrustpilotCPS manage my property to a very high…
CPS manage my property to a very high standard and have been really quick to find suitable tenants for a short term 6 months for this year, then a full academic year for next year. All staff are always professional and approachable!
Maggie · 5 February 2020
★★★★★ 5/5
TrustpilotPersonal review
Wanted to give a personal review to Charlotte Atwell who has been very helpful since moving into my flat. Communication has been prompt and she has liaised with my landlord to get any problems sorted within a matter of days.
Rhys · 11 September 2020
★★★★★ 5/5
TrustpilotAlthough I am only at the beginning of…
Although I am only at the beginning of the process, the Sales Director at CPS Homes in James Street, Cardiff, Nathan Walker, has been exceedingly helpful and quick in facilitating an agreed sale between the vendor and myself of the apartment I am interested in.
Timothy · 14 March 2018
★★★★★ 5/5
GoogleGreat service and a great house at a competitive price... Looking forward to moving in!
Joshua · 14 June 2014
Agent replied · 11 June 2024
And we're looking forward to having you as a tenant, Joshua!
★★★★★ 4/5
GoogleWere helpful and willing to offer discounts on various things to compete with other agents.
Alice · 14 June 2014
Agent replied · 11 June 2024
Hi Alice, thanks for your positive comments. We'll always try and do something, particularly when it comes down to price, if it means a group are then able to take their preferred house.
★★★★★ 5/5
Trustpilotgreat service received from the bay…
great service received from the bay office
John · 17 November 2020
Agent replied · 10 June 2024
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
★★★★★ 5/5
TrustpilotChelsea did a terrific job
Chelsea did a terrific job. Well done!
Dale · 7 November 2020
Agent replied · 10 June 2024
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
★★★★★ 5/5
GoogleVicki offered us excellent customer service, and even went out of her way to show us a property at the last minute. CPS is an agency I would really recommend.
Jas · 12 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.