Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI was looking for an apartment to rent in Cardiff, and Dylan was amazing from start to finish. He showed me around the property and helped me from the very beginning. He kept in contact with me regarding the rental process and always told me if I had any questions not to hesitate to contact him. He took care of all the paperwork and references and made the process very easy. In addition, Kevin was also very helpful when Dylan was out of the office.
Sara · 16 October 2024
Agent replied · 23 October 2024
Thank you so much for your wonderful 5* review Sara! We're thrilled to hear that Dylan and Kevin provided such excellent service and made your rental process smooth and easy. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleAlisha Thomas was really helpful in finding us a great two-bedroom flat. She provided excellent service, was always responsive, and made the whole process smooth and stress-free. Highly recommend!
Jack · 11 April 2026
Agent replied · 16 April 2026
Thank you so much for your kind words and recommendation! Alisha takes pride in providing exceptional service and making the process stress-free for our clients. We're glad she was able to help you find the perfect two-bedroom flat. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleLiam Tresilian has been arranging our buy-to-let mortgages for several years. He is always very knowledgeable and helps us get the best deals. Many thanks Liam once again for all your help!
Sharon · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words, we are so happy to hear that Liam has been able to provide you with the best deals for your buy-to-let mortgages. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHuge thanks to Dylan for all his help, we’ve been searching for a home for a long while to no avail with many things falling through. I recently reached out to the Lettings team at Allen and Harris regarding a property which on arrival we realised it wasn’t right for us, Dylan then contacted us the next day with another property that he thought was more fitting. He was absolutely correct and it’s looking like we’ll be picking up the keys and finally moving into a place in the very near future!
The team at Allen and Harris have been nothing but pleasant in every interaction we’ve had with them, but most of all Dylan has been extremely swift and helpful in getting us sorted as soon as possible while also just being an extremely lovely guy.
Thanks again Dylan!
JaeDaviess · 2 October 2024
Agent replied · 23 October 2024
Thanks for the excellent 5* review Jae! Thanks for your thoughtful comments about Dylan and our Cardiff team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleConnor Sherman at Allen and Harris is an absolute star. My son viewed dozens of house without finding the right property. Connor understood what he was looking for and when the perfect property came onto the market he called us, we viewed it and the offer was immediately accepted. There were signicant difficulties during the subsequent stages taking the purchase through to exchanging contracts but Connor helped hold everything together. My son is now settling into a great first home home. This would not have happened without Connor. Many thanks.
Kevan · 10 August 2024
Agent replied · 24 August 2024
Thank you for your terrific 5* review Kevan! We're thrilled to hear that Connor was able to assist your son in finding and securing his first home. Your kind words are greatly appreciated, and we'll be sure to pass them along to Connor. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOutstanding experience, dealing with Kevin Bushell. He was empathetic to my situation and went above and beyond to assist me with renting a new home for me and my children.
Kevin made life as easy as possible for me, using 'human' language when discussing industry terms and made me feel like a valued customer/client. I could clearly tell that Kev had both mine and the landlords best interests at heart and ensured I was kept informed throughout the process.
Kev - thanks for everything and I'll certainly recommend your services moving forward.
Steve · 27 July 2024
Agent replied · 24 August 2024
Thank you for your thoughtful 5* review and recommendation Steve! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEstate agents generally don't have a great reputation, but I can honestly say that the team from Allen and Harris in Roath, Cardiff were an exception. James gave us a realistic evaluation, Mel encouraged lots of viewings, and Connor sold our house for us. All friendly, honest and professional, but Connor went above and beyond to secure our sale.
It wasn't the easiest sale and purchase for any of us, but Connor's communication between all relevant parties was amazing. His knowledge of all aspects of the property market was second to none. I genuinley feel that we would have lost our sale and purchase without his tireless efforts. Thank you Connor and the rest of the team in Roath.
Lynn · 25 July 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave us this great 5* review and your kind words Lynn. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIf you are looking to sell your home then I’d highly recommend Allen & Harris.
Vicki & the team are exceptional.
All the staff at the Roath branch are so friendly & the communication throughout the process was amazing.
A special thanks to Connor. Nothing was ever too much trouble for him. He was very professional, honest & the communication from him was brilliant.
Thanks again all :)
Rhiannon · 4 December 2024
Agent replied · 11 December 2024
Hello Rhiannon,
Thank you so much for your brilliant 5* review! We're thrilled to hear that Vicki, Connor, and the rest of the team at our Roath branch provided you with exceptional service. Your kind words mean a lot to us.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI'd like to take a moment to express my sincere gratitude for the exceptional service provided by Dylan Burberry during my recent property search and securing process. Dylan's professionalism, dedication, and attention to detail truly stood out, making the entire experience seamless and enjoyable.
From our initial discussions about my requirements to efficiently handling references and documentation, Dylan demonstrated a remarkable level of expertise and commitment. His proactive approach and willingness to go the extra mile ensured that all my concerns were addressed promptly, leaving me with complete peace of mind.
Thank you, Dylan, for your outstanding support throughout this process. Your efforts are truly appreciated, and I wish you continued success in your endeavors.
I'd also like to extend a shoutout to Kevin Bushell for his valuable assistance. Your contribution was instrumental in making this experience a success.
Naveen · 26 April 2024
Agent replied · 24 August 2024
Hi Naveen, Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
★★★★★ 5/5
GoogleThank you Liam for being so kind, helpful and understanding. Guide me through stressful remortgage process with your professionalism and make it so easy and smooth. Thank you for a cup of tea and Paracetamol. Truly recommend Allan&Harris
Jolanta · 29 October 2025
Agent replied · 12 November 2025
Thank you for your kind words! Our team at Allen & Harris strives to provide exceptional service and make the remortgage process as smooth as possible. We are glad to have helped and hope you enjoyed the tea and Paracetamol. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBuying with Allen and Harris was definitely the right choice for us, we viewed our house, got our mortgage in principal and got the keys to our house all in 2 months, Conor was super helpful trying to make sure we found the right place for us and getting everything put through really quickly and always chasing things up to make sure we were always updated. We’re now in our second week in our house and couldn’t say a bad word about our experience with them.
Kate · 27 March 2024
Agent replied · 24 August 2024
Thank you kate S for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleYupy helped my partner and I get our first home and was very effective in his role throughout. Yupy was friendly and kept us in the loop, we felt really supported. Thank you so much!
Amber · 29 October 2025
Agent replied · 12 November 2025
Thank you for your kind words, ! We are thrilled to have helped you and your partner find your first home. Our team takes great pride in providing excellent service and keeping our clients informed every step of the way. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleIf you're buying a house and you need a mortgage advisor I highly recommend Liam Treslian. My word you will have the most professional, comical and genuinely friendly person you've ever met. They say buying and moving is stressful.....not when Liams in control. We had problems and Liam was on it like sonic. Absolutely brilliant experience.
Thank you to everyone at Allen and Harris. Roath Branch
Daniel · 2 October 2024
Agent replied · 23 October 2024
Thank you so much for your glowing 5* review Daniel! We're thrilled to hear that Liam made your home-buying experience enjoyable and stress-free. Your kind words mean a lot to us.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleWe’re so glad we chose Allen & Harris Roath to sell our house. James Lamb, Oliver, and Liam Tresilian were just brilliant, they worked so hard and made the whole process feel easy and supportive. James was especially amazing, getting our house photographed and up on Rightmove within five days, and then managing to get it sold less than a week later!
Even from the very beginning, it was clear that these guys are top of their game. We are lifetime mortgage clients, and Liam has helped us arrange two previous mortgages and we really value and trust his knowledge on rates and providers, and guidance around managing finances and making offers on a new property.
We hadn’t met James before he came to value our house but again he instantly impressed us with the amount of knowledge he had about our property, the surrounding area, other projects and wider developments in the area and his strategy for attracting buyers. We feel James has quite a unique talent, is incredibly personable and makes you feel really reassured and supported throughout.
What we really loved about the team is that they don’t do things the usual way. They’re a bit like the Aldi media team, they’re bold, funny, creative, and bring a fresh, modern touch to selling houses. James even made a TikTok reel to help get more eyes on our place!
Honestly, we couldn’t be happier with how everything went. If you’re thinking of selling, definitely have a chat with James, Oliver, and Liam first. We’d recommend them in a heartbeat.
Lisa · 25 May 2025
★★★★★ 5/5
GoogleWe’ve been dealing with James Lamb over the last few weeks regarding purchasing a new property with Allen & Harris. He’s been absolutely fantastic and gone above and beyond with us. Along with James’ great service, the others we’ve dealt with in the Roath branch have been more than helpful and now we’re just Looking forward to a smooth process from here on out to finally move into our dream home! Thanks James & all :)
Alivia · 27 March 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave us this amazing 5* review Alivia Tovey. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter a challenging and frustrating quest for rental in Cardiff, my expectations were quite low. However, I cannot express enough gratitude to Dylan, whose professionalism, friendliness, support, and knowledge were of great assistance when I needed it most. Dylan exhibited remarkable patience, proactivity, and helpfulness while showing me the property and guiding me through the application process. His consistent communication, informative updates, and clear explanations at every stage of the process were truly commendable. I am absolutely delighted with the outstanding service provided by Dylan and the team at Allen and Harris Roath, and I wholeheartedly recommend them to anyone. Thank you!
Anca · 28 December 2023
Agent replied · 24 August 2024
Thank you Anca for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe are immensely grateful for the exceptional service provided by Kevin Bushell during our property viewing. His informative approach, responsiveness, and ability to adapt to our needs were impressive. Kevin quickly grasped what we were looking for and offered a fantastic alternative, which we eventually chose.
Our thanks also extend to Dylan Burberry for his invaluable assistance throughout our letting journey, including the paperwork process. Dylan made everything seem straightforward and easy to understand, significantly easing our experience.
Thank you both for your support!
Pavel · 28 December 2023
Agent replied · 24 August 2024
Hi Pavel! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
★★★★★ 5/5
FacebookWas my first time selling a house, the staff were fantastic, nothing too much trouble, explained everything to me which put my mind at rest. Sale was completed quickly and efficiently. I went past their office many times at about 8.15am in Roath and I could see them all ready working, unlike most estate agents. Keep up the good work guys you're a credit to your profession, and thank you so much
Michael · 30 May 2024
Agent replied · 27 November 2025
Thank you so much for your feedback! We will pass onto the team!
★★★★★ 5/5
GoogleAt first I was afraid, I was petrified, when we had to enter the housing market to sell our probate property in the current landscape.
I was expecting many twists and turns like the jamuna river.
However kismet crossed my path with Yupy and Vicki at Allen & Harris.
Yupy was great from the get go, managed expectations, gave realistic assesments and prospects for sale.
Through his extensive network across real estate landscape in Cardiff he was able to find a buyer.
He ensured both sides were kept informed, quickly responded to help resolve any issues and kept all parties on the same page, moving forwards.
At times working over weekends and on days off, such was his dedication.
You are in good hands with Allen & Harris, and Yupy, he is a mover and a shaker, gets things done.
Huge thanks to him and the team!
Not all heroes wear capes!
Jmez · 28 November 2023
Agent replied · 24 August 2024
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service from Allen & Harris. Selling a much loved family home of my late parents was a difficult process, especially as I live over 100 miles away. The team were very kind, always replied to my many queries. I especially would like to thank James Lamb and Connor Sherman for going above and beyond during this process. Highly recommend using Allen & Harris.
Sue · 23 September 2024
Agent replied · 23 October 2024
Thank you Sue for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAllen & Harris in Roath, Cardiff provided an exceptional experience. The team was professional, friendly, and extremely knowledgeable, making the buying, selling, or letting process smooth and stress-free. Communication was clear and timely, and they went above and beyond to ensure everything ran perfectly. I highly recommend Allen & Harris Estate Agents to anyone looking for reliable and trustworthy estate services!
Md · 2 April 2026
Agent replied · 16 April 2026
Thank you for your kind words! We are thrilled to hear about your exceptional experience with our team at Allen & Harris in Roath, Cardiff. Our top priority is to make the buying, selling, or letting process stress-free and we are glad we were able to deliver that to you. Your recommendation means the world to us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe have been searching for the right property to rent in Cardiff and after many setbacks, are now in the very capable hands of Dylan Burberry. Dylan is proactive and highly professional, keeping in touch quickly and guiding us through the Lettings process. We will shortly be placing our own property for rental with Dylan at Allen & Harris Roath as we trust him to match us with our ideal prospective tenants in due course. Excellent service!!
Doña · 28 December 2023
Agent replied · 24 August 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleConnor has been so helpful and his knowledge is exceptional, we’ve felt very well looked after throughout the buying process of our house and he was brilliant finding us a property to suit our needs. Liam was also exceptional throughout the mortgage process and both of them made us feel very at ease and stress free. Many thanks to the whole team.
Ana · 23 September 2024
Agent replied · 23 October 2024
Thanks for the excellent 5* review and thanks for your kind words regarding your experience with our Cardiff branch! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDylan and Kevin have been amazing, Kevin was able to show us the property the same day of enquiry he was so helpful and professional. Dylan has walked us through every step of the way to letting the new property explaining every detail and how we can get a fast turn around. I would recommend these two to anyone who is looking rent a property in the Cardiff area :)!
Zara · 26 April 2024
Agent replied · 24 August 2024
Thank you for your glowing recommendation and 5* review Zara Price. Kind regards, Lucy, Customer Relations.
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