Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom the first phone call to book an appointment for a mortgage to actually getting a mortgage with Liam process has been brilliant .
I am a first time buyer . I was recommended Liam by a family member . A lot of our family uses him for their mortgages. Liam is not just a great guy to talk to and have a good chat and a laugh . Knows his stuff . Liam made the process very easy for me and would always pick up the phone with my questions and he would provide me with updates and find me the best deal for my purchase . Highly recommend Liam for mortgages .
Taylor · 9 April 2026
Agent replied · 16 April 2026
"Thank you for such a kind review! We are thrilled to have provided you and your family with excellent mortgage services. Our team takes great pride in making the process easy and stress-free. Thank you for choosing us and for recommending us to others. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleA huge thank you to Alisha who has been amazing since we first put interest into a house to rent. She was so welcoming on the viewing and even after keeping us up to date via email about the process! She has made it very easy for us to ask any questions we may have and is always happy to answer them for us!
Thank you once again Alisha!
Ellie · 9 April 2026
Agent replied · 16 April 2026
Thank you for your kind words, we're happy that Alisha has provided exceptional service throughout your rental process. We'll make sure to pass along your compliments to her. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleLiam at Allen and Harris on Albany Road has been my Mortgage Advisor for around 15 years now. His knowledge of the mortgage market is second to none and his advice has never failed me. I have also bought and sold properties through the branch. Both these processes were seamless, and the whole team have always been friendly, helpful and professional. Would highly recommend.
David · 9 April 2026
Agent replied · 16 April 2026
Thank you for the kind words! We are so glad to hear that Liam and our team at Allen and Harris have been able to provide you with excellent service for 15 years. We strive to make the mortgage process seamless and it's wonderful to know we have exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe are so impressed with our new mortgage advisor, Liam. We are lifetime customers and our mortgage advisor left the firm so we were put in touch with Liam. He's a fountain of knowledge, patient, understanding, transparent, and polite. I felt so at ease with him and it really felt like he cared about the next steps in our buying and selling process. We are really looking forward to working with Liam over the next few months to secure our new mortgage and port our existing one too. Thank you Liam!
Camila · 8 November 2025
Agent replied · 12 November 2025
Thank you for sharing your positive experience with Liam as your mortgage advisor! We are thrilled to have such a knowledgeable, patient, and caring advisor on our team. We look forward to continuing to work with you and providing exceptional service throughout the mortgage process. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had been struggling with other mortgage brokers who just couldn’t find us a good deal, but then we met Liam, and what a game-changer! From the very start, Liam was professional, clear, and incredibly effective at communicating every step of the process.
He’s also a ton of fun to work with, up for a laugh, very funny, and always accommodating whenever we needed guidance.
Thanks to his expertise and persistence, we finally secured the mortgage we needed.
We’re so grateful and can’t wait to continue working with him as our mortgage broker in the future. Thanks again Mr Liam and my friend Yupy
Naveed · 29 October 2025
Agent replied · 12 November 2025
Thank you for your kind words! We are thrilled to hear that Liam was able to exceed your expectations and find you a great mortgage deal. Our team takes pride in providing excellent service and we're grateful to have Liam on board to help our clients achieve their financial goals. We look forward to continuing to work with you as your trusted mortgage broker in the future. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAbsolutely brilliant mortgage advisor ! We can't thank Liam enough for his service. We received friendly and helpful approach, not only Liam make us feel comfortable but also he made the process of buying our dream property extremely easy. He was very patient throughout, bearing in mind our complicated circumstances Liam worked tirelessly to find us the best possible mortgage offer.We would recommend Liam any time and will certainly use his service again. Especially he is super funny and has very positive personality!
Val · 29 October 2025
Agent replied · 12 November 2025
Thank you so much for the amazing review! We are thrilled to hear that Liam was able to provide such exceptional service and make the process of buying your dream property easy. He truly has a talent for finding the best mortgage offers and we are grateful to have him on our team. We will be sure to pass along your kind words. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleLiam has been absolutely invaluable during the process of purchasing a house, especially as first time buyers. He came recommended by a friend, and I'm so glad we went with him. He's very knowledgeable about the whole process, has lots of advice and is always happy to answer any questions. Has made the whole thing a lot easier. Funny and kind to boot!
Laura · 5 November 2025
Agent replied · 12 November 2025
Thank you for choosing us, we are thrilled to have provided you with an exceptional home-buying experience. It was truly a pleasure to work with you and we are grateful for your kind words. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleLiam Tresilian has been our mortgage broker for many years & is excellent. He takes all of the stress out of the mortgage process & has always made sure we get the best rates/deal possible. The communication is great & he's a character! We would definitely recommend him!
Emma · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words, we are thrilled to hear that Liam has provided you with excellent service as your mortgage broker. We pride ourselves on making the process stress-free and ensuring our clients get the best rates … More
★★★★★ 5/5
GoogleWe let our property through Allen & Harris Roath, Kevin and Alisha were absolutely amazing. They made the whole process smooth, stress-free and straightforward especially being our first house to let. Their communication has been excellent and they are always helpful and professional. Couldn’t recommend them enough!
The · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to share your positive experience with us! Kevin and Alisha at Allen & Harris Roath are truly dedicated to making the letting process as easy and stress-free as possible. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI would like to say a huge thank you to Alisha from the Allen and Harris Albany Road team who has been absolutely amazing this past month with getting us set up in our new house. Alisha has been a welcoming and friendly presence during the …
Kelly · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words and for entrusting our team with your move! We're so happy to hear that Alisha provided exceptional service and made the process stress-free. It was our pleasure to assist you in setting up your new contract … More
★★★★★ 5/5
GoogleHighly recommend Liam Tresilian to look for mortgage advise as well as other bits that are required as part of purchase of the new property.He is very knowledgable and quick at responding to our enquires.The process of looking for mortgage cab be overwhelming,Liam was always gerting straight to the point but at the same time explaining each step.
Justyna · 5 November 2025
Agent replied · 12 November 2025
Thank you for sharing your positive experience with Liam! We are thrilled to hear that he provided excellent mortgage advice and exceptional customer service. We are proud to have him on our team and will be sure to pass along your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI'd like to thank Alisha for being so helpful on the process of renting a new home. She managed to get me a viewing the same day & is very quick at responding to any query's. Would definatly recommend.
James · 15 April 2026
Agent replied · 16 April 2026
Thank you for your 5-star review, James. We’re delighted to hear that Alisha was so helpful during your search for a new rental and that she was able to arrange a viewing quickly and respond promptly to your queries. Your recommendation is very much appreciated.
Best wishes, Evie, customer feedback and support team.
★★★★★ 5/5
GoogleI am incredibly grateful to Allen and Harris, and especially Alisha who helped find my partner and I our new flat. Always cheerful and bent over backwards to answer my many questions and guide us through the letting process. Thanks
Paul · 19 March 2026
Agent replied · 16 April 2026
Thank you for your kind words! We are thrilled to hear that Alisha and our team provided excellent service and helped make your move seamless. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAfter 18 months of trying to move house with another company and it falling through on multiple occasions we decided to give Allen and Harris in Roath a go. Right from the word go when James came around to view our property we had a good feeling. A buyer was found quickly and as the sales progressed their communication and determination was fantastic. In particular Connor and James, who always had time to help with our enquiries and were instrumental in helping getting the sale over the line before Christmas. They helped massively in liaising with solicitors and our buyer and took the stress out of a stressful situation. A huge thank you.
Andrew · 2 January 2025
Agent replied · 9 January 2025
Thank you for your excellent 5* review and kind words of our dedicated team Andrew. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLiam Tresilian was fantastic in helping me with my re-mortgage. He was thorough, knowledgeable, and guided me through every step, including sorting all my insurances and other necessities. He came highly recommended by many people, …
Joel · 2 April 2026
Agent replied · 16 April 2026
We are so thrilled to hear about your positive experience with Liam and our team! It brings us joy to see our clients satisfied and taken care of. Thank you for choosing us and for the recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJames from Albany Road visited me to market my dad's property. I haven't sold a house for 23 years and he took the time to explain everything and ensure I understood the process, he was also at the end of the phone (even on a Sunday) if I had any questions. James was very enthusiastic and made me feel at ease. I have also now listed my own property with him, and again he has been there every step of the way, thanks James! Although James was my first point of contact the rest of the team were great too, keeping me informed of viewings and offers along the way, great communication 🌟
Louise · 19 December 2024
Agent replied · 24 December 2024
Many thanks Louise for the fantastic recommendation and 5* review. I have passed your flattering comments onto James and the Cardiff branch. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI completed on my house a week ago and I would just like to say a big thank you to the team at Allen and Harris Albany road. In particular I would like to thank Connor Sherman who was a great help throughout the whole process. Connor is a true professional and was always on hand to assist with any queries we might have had. Also thank you to Liam our wonderful mortgage advisor who found the best product to suit our needs and gave clear advice from start to finish. I would not hesitate to use Allan and Harris in the future and I would certainly Connor. Liam and the rest of the team to anyone. Thank you guys
Helen · 17 December 2024
Agent replied · 24 December 2024
Thank you for taking the time to leave us your 5* review Helen! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team was incredibly professional, efficient, and supportive throughout the entire process. They kept me updated at every stage, ensuring everything went smoothly.
A special thanks to their mortgage advisor, Liam Tresilian, who was outstanding. Liam went above and beyond to help me secure the best mortgage deal, explaining every step in detail and making the process stress-free. His knowledge and dedication were evident, and I felt confident in his hands.
If you’re looking to buy or sell a property in Cardiff, I highly recommend Allen & Harris and Liam Tresilian for mortgage advice. They truly care about their clients and deliver exceptional service.
Moly · 17 December 2024
Agent replied · 24 December 2024
Thank you so much for your wonderful 5* review Moly! We're thrilled to hear about your positive experience with our team and especially with Liam Tresilian. Your kind words truly mean a lot to us. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI honestly can’t recommend Liam as my mortgage advisor highly enough. He has been looking after my mortgage needs, as well as my family’s for over 20 years, and throughout that time he has been excellent. …
Tony · 16 March 2026
Agent replied · 16 April 2026
We’re so happy to hear you had a fantastic experience. Thank you for letting us know! If you have any comments to make these are valuable in helping us ensure all customers have the best possible experience!
★★★★★ 5/5
GoogleWe were really nervous about renting our home out as we’d had spent 3 years renovating to become our pride and joy. Our house is super unique and colourful and we needed the perfect person to rent it from us, which in turn meant we needed the right agents. When we met Dylan and Kevin, we knew they were perfect for us. They were so knowledgable, and Dylan was enthusiastic about finding the perfect tenant for us. Dylan found the most amazing tenants who love our home as much as we do, and we have had absolutely no issues since the day they moved in. Dylan and Kevin are responsive and trust worthy and have handed my (very) overbearing nature really well. They understand how important our house is to me and that we need the right person to look after it whilst we travel the world. Would highly recommend ✨
Amelia · 27 November 2024
Agent replied · 11 December 2024
Hello Amelia,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Dylan and Kevin were able to find the perfect tenants for your unique and colourful home. Your kind words about their knowledge and responsiveness mean a lot to us.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleSold our home with Allen & Harris. From our initial instruction with James, to viewings with Yupy and Connor, the process was smooth. We received timely feedback on all viewings. Mel was excellent and provided regular updates on our sale. Everyone was happy to support and offer advice and were always at the end of the phone. Connor secured our sale and reassured us throughout. We received a courtesy call from Connor after completion and a thoughtful ‘new home’ pack. An excellent team effort, huge thanks to you all! :)
Davina · 11 November 2024
Agent replied · 11 December 2024
Thank you for leaving us your superb 5* review Davina. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleIf you’re thinking of selling then avoid if you value your time.
Really poor experience with Allan & Harris Roath. I had a house valuation booked, and because I’m away on business, a family member took half a day off work to attend. Just a few hours before the appointment, they cancelled by email with no phone call, no proper explanation, and no attempt to rearrange.
Cancelling last minute is bad enough, but not even having the decency to call or acknowledge the inconvenience caused is unacceptable. It shows a complete lack of professionalism and zero respect for people’s time.
MJ · 2 April 2026
Agent replied · 16 April 2026
Thank you for making us aware of your experience, please do contact us via review@Connellsgroup.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe let our property through Allen and Harris and Kevin and Alisha made the whole process so straightforward and took away any stress that might have been present otherwise. I can’t thank them enough!
Haris · 16 March 2026
Agent replied · 16 April 2026
Thank you for choosing Allen and Harris! We are thrilled to hear that Kevin and Alisha were able to provide a stress-free experience for you while letting out your property. It's our goal to make things as easy as possible for our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe completed on our house today that we purchased through Allen and Harris. Everyone at Allen and Harris are friendly and know their stuff. From start to finish the service has been second to none. Massive thank you to Connor who went above and beyond to support us through the entire process! Nothing was too much trouble and he was always very reassuring! Also thank you to Liam who helped us with our mortgage and found us the best rate ! All in all Allen and Harris made our experience run smoothly and I would highly recommend them!😊
Paige · 19 October 2024
Agent replied · 23 October 2024
Hi Paige,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Connor and Liam provided exceptional service and made your home-buying experience smooth and reassuring. Your recommendation means a lot to us!
Best regards,
Lucy, Customer Relations Team
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