Trusted Agent profile · Canterbury
★★★★★
1,779 reviews across 2 platforms
72 High Street, Whitstable, CT5 1AZ, Canterbury, CT5 1AZ
Wards's office in Canterbury, at 72 High Street, is rated 4.7 out of 5 across 1,779 reviews on two platforms, including 73 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Wards Whitstable hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canterbury.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
TrustpilotA great selling experience
Helpful and professional service from James Rixon of Wards Ramsgate. Always available to answer calls and dealt with any queries we had about the selling process. Our property was under offer very quickly. We are so pleased with the service we received, we absolutely made the right decision when we picked Wards of Ramsgate to market our property.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotWards - west kingsdown Kent
I bought a property then had to sell due to my mother passing I would like to thank Daniel wood and David Stewart from the west kingsdown branch for all there care and compassion through the process and selling the property promptly Thank u guys so much
5/5
TrustpilotAbigail was great throughout the whole…
Abigail was great throughout the whole process of finding a new tenant. She kept me informed all the time and dealt with any queries promptly. I will not hesitate to use this tenant finding service again.
5/5
TrustpilotI dealt with Amy and she was so helpful…
I dealt with Amy and she was so helpful and professional. She listened to what I was looking for, shared all the products and services that Wards can offer. I felt comfortable giving back honest feedback.
5/5
TrustpilotOn behalf of my sister,
On behalf of my sister, we would like to thank all the wards team, mark, Steve,Joanne and Tina for all their help and guidance. Would definately recommend wards. Thank you
Good Afternoon Jan,Thank you for your kind words about our Ashford branch, we'll be sure to pass this on. Your recommendation means a lot to us.Thanks again,Wards
5/5
TrustpilotLooking back over quite a long process…
Looking back over quite a long process of selling my flat due to delays involved in getting the lease extended, I have to say that Judy the Sales Progressor was invaluable. She remained attentive, upbeat and a clear and reliable communicator throughout.Nick Whiting
4/5
TrustpilotGood service
Abi from Wards, Canterbury was very knowledgeable and secured tenants for our property very quickly indeed.
Thank you for leaving us your feedback! Best wishes,Wards of Kent
5/5
TrustpilotReally easy process and pretty quick…
Really easy process and pretty quick turnaround. Emily Thorndycraft was the best estate agent I’ve ever worked with, very on job, accessible and transparent throughout the whole process. Really appreciated the check-ins and consistent approach from her.
5/5
TrustpilotMaria was very efficient and helpful
Maria was very efficient and helpful. Communication was excellent and everything was done very quickly. Thank you!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
1/5
TrustpilotWorse Estate agent I have ever come…
Worse Estate agent I have ever come across, they promise you that they have a book of customers ready to buy in your area, not true. In 5 months we had 3 viewings, not a lot really. All they seem to do is send you emails that say they have sent out text messages and emails to potential clients. When you call them and want to speak to a specific person they are never available and you never get a call back, maybe a few days later if your lucky. We are still chasing them to do their job even though our contract with them finished on the 22.07.2023 they are still advertising our house on several websites which stops our new agent doing this. It’s now the 24th Very sad state of affairs
5/5
TrustpilotHad a fantastic experience working with…
Had a fantastic experience working with Wards. Paul and Shannon were great working between me and the vendor, whilst Grace's regular updates and uplifting personality made it a great experience getting to completion.Thanks a lot guys.
5/5
TrustpilotFantastic
Fantastic customer care from Wards of Whitstable. The branch selling team were always available to answer queries and advise us. Other local estate agents just don't offer the same service in our experience. Would highly recommend.
Hi Kate,Customer satisfaction is always of the utmost importance to us, so we're delighted to hear that you had such a fantastic experience with us.Best wishes, Wards of Kent
5/5
TrustpilotExcellent service
Looked a 5 homes with David shaw.
5/5
TrustpilotWards Ashford branch
I use Wards Ashford branch for to manage my property lettings and I am very happy with the way they have handled the property management and me as a client/ property owner. Lee and Emily have been exceptional in their conduct, ready to answer all my questions and concerns (even through the purchase of a tenenated property). Keep up the good work guys.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotI've had a very positive experience…
I've had a very positive experience with Ward's so far. They rented out my flat very quickly and offered some good advice around the market. I found Tessa, in particular, extremely helpful as she offered up her time (over the weekend) to help arrange the delivery & installation of appliances, as well as being very responsive.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotAimi at wards in walderslade is an…
Aimi at wards in walderslade is an excellent Estate Agent. The support and customer service I have received from her is outstanding.If you need an agent call and ask for her. Can't recommend her enough
Hello Lynne,Thank you for leaving us your feedback. We're pleased to have provided you with an excellent service.Many thanks, Wards of Ashford Estate Agents
5/5
TrustpilotI would highly recommend Wards.
I would highly recommend Wards.My dealings with the Canterbury branch and subsequently Maria Meddings for thé buying process were clear and stress free. Maria was helpful and always responded promptly, she made the whole experience much less painful than it can be.
5/5
TrustpilotExcellent Service!
Would like to say a huge thank you to Maria Byrne at Wards in Ramsgate, what a lovely lady you are. Fantastic service and we were very pleased with the swift and smooth application of our new house! You are a credit to Wards!!
5/5
TrustpilotBrilliant service and communication
Emily with Ashford Lettings was brilliant at guiding and helping me through the whole process of renting a property in Ashford.Super quick to answer calls and emails. I felt at ease throughout a process that can normally be quite stressful! Highly recommend Wards and Emily!
5/5
GoogleThank you so much Mark, Amanda and Vanessa! Everything went really smoothly, I will certainly come back in few months-
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
TrustpilotA lettings service you can rely on…
I have found Wards Esate agency lettings department to be helpful, professional and quick to respond. My dealings with Abi and others in the Lettings section have always been very satisfactory over a number of years. I would have no hesitation in recommending Wards to anyone looking for a lettings service which meets a consistently high standard and which goes the extra mile when needed.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGreat team
I can not thank the staff at Wards in Canterbury enough. They were all so professional from start to finish with the sale of my house. I found them very quick and very helpful with every question/issue I had especially Kate and Ashley.
5/5
TrustpilotGreat experience using wards of rainham
Great experience using wards of rainham. Information of the process of the sale could not have been better. Would not hesitate in recommending in using wards again.
Morning Mark,Thank you for your lovely review! We're thrilled to hear that you had such a positive experience with our Rainham branch. It's great to know that we kept you informed throughout the process. We appreciate your recommendation.Best wishes, Wards of Kent
5/5
TrustpilotReally helpful
It was very easy dealing with Alex and Rebecca, and they helped smooth the path for what could have been a difficult transaction.
Hi Humphrey,Thanks for your review, we're delighted you're happy with our service.Best wishes,Wards
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Wards Whitstable hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canterbury.
