Trusted Agent profile · Canterbury
★★★★★
1,778 reviews across 2 platforms
72 High Street, Whitstable, CT5 1AZ, Canterbury, CT5 1AZ
Wards's office in Canterbury, at 72 High Street, is rated 4.7 out of 5 across 1,778 reviews on two platforms, including 73 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Wards Whitstable hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canterbury.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
4/5
TrustpilotGood Purchase Transaction
I have recently purchased a property through Wards at New Ash Green. They were particularly helpful throughout the transaction. Terri Truckle, Cameron and Clair were very supportive throughout. Thank you Wards.
5/5
TrustpilotI recently brought a property marketed by Wards
I recently brought a property marketed by this estate agent. David And Daniel were very helpful and offered excellent customer services skills. They kept me informed of what stage the purchase was at all times. Thank you for this service .
5/5
TrustpilotEver-reliable Erica
Erica, who I have been dealing with as a client for over 5 years now, is a highly customer oriented professional. She is quick in instilling confidence in the letting process from the very outset of the interaction I had with her. She never faltered in keeping me informed and reassured throughout several cycles of letting, tenancy renewal and reletting processes. She is always there to answer my queries, ally any residual doubts and ensure completion of documentation and regulatory requirements, and that too very swiftly and clearly.I look forward to continue working with her and would strongly recommend anyone interested in seeking services from the Wards of Kent to reach out to her for highly dependable service and support.
1/5
TrustpilotUnreliable, unprofessional, no customer service
Unreliable, unprofessional, deserve 0 stars!! This is why estate agents have a bad rep - they lie, they do not deliver on what they promise, they have zero customer skills, and even after contract has terminated still need reminders to do their job (as in remove property from their website etc). Do not touch with a barge pole, there are estate agents out there who actually do their job!! This is not one of them!!!
5/5
TrustpilotNew Romney Team
Thank you to Jake Kelly & the staff at New Romney Branch for all their help with selling of our parents property . Very quick & efficient service would highly recommend.Gary Penfold.
5/5
TrustpilotSale of bungalow.
All the staff were very informative with the sale of our bungalow from the outset to the final completion.
Morning Alan,Thank you for your positive review! We're delighted to hear that our team provided you with all the information you needed throughout the sale of your bungalow. It's wonderful to know that we could assist you every step of the way. Best wishes, Wards of Kent
5/5
TrustpilotI had a brief experience with ward…
I had a brief experience with ward estate agent at gravesend. Excellent customer services, their mortgage advisor whom they recommended to me was very good and helpful at the start but due to his own personal reason Joseph decided not to put a full mortgage application on my behalf. The same lender whom he claim can not lend me money is the same who has given me a mortgage and I’m very happy that I now own a house.
5/5
TrustpilotThank you to Kim @ Wards of Walderslade
Thank you to Kim (Sale progression), Kenny Sam, Adam, Aimi Sharnie @ Branch Walderslade. I was kept well informed throughout, friendly and approachable staff. Kim went above and beyond and organised everyone.
5/5
TrustpilotThe Wards team have provided me with…
The Wards team have provided me with great tenants for a number of years now. The service is great and truly professional. My main contact Grace Scott always takes me through the letting process in detail, coupled with her years of letting experience and market understanding, it ensures that I always have a good supply of tenants at the right time.Wards definitely comes highly recommended.
Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent
5/5
TrustpilotJames at wards Barnehurst and his team…
James at wards Barnehurst and his team were brilliant Couldn’t recommend enough Have never left a review before but felt like I should 👍👍👍
5/5
TrustpilotExceptionally good service
Met with Darren Cakebread of Wards Hythe recently, who gave us a great deal of his time, not to mention a lot of useful information about Hythe and the site we were considering. Exceptionally helpful, and great follow-up, thanks Wards and Darren
Hi Hilary,Thank you for leaving a review! It's great to hear how positive your experience with Darren has been and how useful the information he has given you about the area is.Best wishes,Wards.
5/5
TrustpilotCamille was very helpful and friendly…
Camille was very helpful and friendly all through the process. . Even after I had moved in and I had a couple of queries she sorted them out promptly without any fuss.
5/5
GoogleI recently purchased a property through Wards and can recommend Mark, Grace and team. They were very responsive and helpful throughout the process.
5/5
TrustpilotVery positive experience!
Buying a home isn't always a straightforward process but the team at Wards were always really helpful, professional and responsive to questions during the process. Thanks to James in particular who I was in contact with most.
5/5
TrustpilotJodi Wyncoll - Sales Progressor - a credit to Wards…
Jodi Wyncoll is an absolute asset to Wards! Professional and empathetic, she understood our family situation and guided us through the house selling process. Can't rate highly enough.
5/5
TrustpilotExcellent and honest service
An excellent and honest service from Wards. They gave me sensible advice and helped me sell our house whereas another local estate hadn't.
5/5
TrustpilotWe have just moved into a rent house
We have just moved into a rent house, and George Jordan was so helpful through out the whole process, always on the other end of the phone and Keeping us up to date with everything.thank you very much
5/5
TrustpilotWards Estate Agent of Canterbury
Wards Estate Agent of Canterbury Michael team went above and beyond our expectations. Amy gave us the best viewing house expirience possible. Michael always immediately returned our calls. Lyndsey recommendations got us through some stressful moments, knowledge and experience put us at ease . rise to the occasion with patience and solutions. I cannot say thank you enough. Highly recommend to anyone in the market to buy or sell their home.
5/5
TrustpilotWe got there in the end...
We have had a very challenging year trying to purchase a property. Stacey, Matthew and Nick have been outstanding every step of the way in guiding us through, giving advice and putting up with our frequent phone calls!It was a lovely moment speaking to Stacey once contracts were exchanged.We have absolutely no hesitation in recommending Wards.Thank you so much.Brian & Samantha
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGreat experienced
Brandon Boyd’s support and encouragement gave us the confidence to believe we could secure a full mortgage, with amazing help from Dave Vitler -Mortgage Matters.
5/5
TrustpilotWe have just completed the sale of my…
We have just completed the sale of my mothers bungalow plus the purchase of a new property all through Wards of Strood. The execution was carried out in a professional and timely manner, great service and very personal, we left it all to Abbie and Chloe, who took the stress out of selling and buying . Thankyou both
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGreat Friendly Communication
I have just started searching for my next home and have been dealing with Jamie in the Headcorn branch. He is always friendly and has been really helpful and informative.
Good Morning Lisa, Thank you for taking the time to leave a review. We wish you all the best on your property journey and we are always here to help you move forwards. Thanks again, Wards of Kent
5/5
TrustpilotWards of Kent Highly Recommended
Excellent service provided by Tessa, any guidance or questions I had Tessa was more than happy to answer or to investigate on our behalf. Very efficient and helpful. Lee Dunbar
5/5
TrustpilotJessica Williams went above and beyond…
Jessica Williams went above and beyond to make the whole process as easy as possible. Even gave up time off to accommodate viewing. She also had all relevant information about the properties and entire site and was easily contactable.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Wards Whitstable hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canterbury.
