Wards Whitstable reviews in Canterbury

★★★★★ 5/5

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The staff at Wards estate agent in New…

The staff at Wards estate agent in New Romney and Debbie ( Progressor) have been a tower of strength and very supportive throughout the house buying process. Would I recommend them to others? Yes, without hesitation.

D · 25 September 2024

★★★★★ 5/5

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Abi and the team were extremely…

Abi and the team were extremely helpful, knowledgeable and efficient. Our property was let within a week, great communication. We would definitely recommend them.

Nick · 29 November 2021

★★★★★ 4/5

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Wards Lettings

Lee from Wards Lettings helped letting process of my property .. Lee was quick in response to all my correspondence and professional in handling the paper work..

Murali · 26 April 2021

★★★★★ 5/5

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Had a great experience with Wards

Had a great experience with Wards, Paige kept me updated at all times during the process even when it had escalated to the sales progresser. Nothing was ever toMuch and she helped massively in helping me find my dream home. Thanks for making my home search an enjoyable experience- jo

Jada · 6 September 2022

★★★★★ 5/5

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Excellent support!

Wards were the agent acting for my new property and they have been excellent. Sally Bryant was fantastic at keeping me informed and the recommended solicitor was also excellent. I would have no hesitation in recommending and if I ever move again, I will choose Wards.

Sarah · 1 February 2023

★★★★★ 5/5

Trustpilot

Great experience with George

Great experience with George. Who has been professional and efficient with the entire process, would recommend this team over other competitors. I plan to continue to use their services for the foreseeable, would highly recommend George to anyone in the area looking for their homes to be looked after well.

SK · 3 September 2022

★★★★★ 5/5

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I contacted Kaan to rent my property he…ants

I contacted Kaan to rent my property he found new tenant within 1day , every procedure was highly professional, they successfully moved in within 2 weeks, This is the first time I have used Wards and will definitely recommend Kaan to my friends ;Regards Terence Chellew

Pocahontas · 30 January 2023

★★★★★ 5/5

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I viewed a property in Whitstable last…

I viewed a property in Whitstable last week by Chris Jones who was very informative and helpful, he helped me negotiate and my offer was accepted. He has been very proactive and given me daily updates.

Zoe · 17 September 2024

★★★★★ 4/5

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Thank You

From the moment the offer was accepted to completion all staff Deb, Dawn, Jason, Matt and Judy were exceptional. Deb was my first point of contact during offer being negotiates to Judy ensuring all parties were well informed and updated with the process and progress of the deal.Thank you all!

Chris · 23 August 2022

★★★★★ 5/5

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Thank you to Wards Lettings

Maria at Wards of Ramsgate was friendly and helpful. She responded promptly to our enquiries and helped us to rent the ideal property.

Mary · 22 December 2021

★★★★★ 5/5

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My name is Paul Alexander

My name is Paul Alexander, I was pleased to be shown a property by Natalie in Ramsgate. She was truely professional in her approach, very knowledgeable and had a very pleasant disposition.A pleasure to do buisiness.

Paul · 13 September 2024

★★★★★ 5/5

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Sebastian at Ward Lettings in Rochester…

Sebastian at Ward Lettings in Rochester has been absolutely fantastic. It’s rare in my experience to find an estate agent that genuinely cares about finding you a property, he’s been a fantastic help! Didn’t get to meet him in person but would love to buy him a few beers to say thanks! Danny

Customer · 2 April 2022

★★★★★ 5/5

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I'm quite satisfied with the service of…

I'm quite satisfied with the service of Maria Byrne of Wards property agent. She is very responsive and always gives her best to add value to her clients.Regards,Rayhan & Herwin Hidayat

Rania · 29 November 2024

★★★★★ 5/5

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Hi Kate funnell Toke over selling my…

Hi Kate funnell Toke over selling my bungalow from another state agents I thought it going to take ages to sell how ever with in a week She had 6 viewings and we sold I like to thank you all at wards state agents. Highly recommend Massoud Varnaseri 40 Barton road Canterbury

Massoud · 19 May 2022

★★★★★ 5/5

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Viewing by Florence

My partner and I were shown a property by Florence. She was warm, friendly and professional and she showed genuine interest in our party. She was knowledgeable about the property and had a great insight about the area for which she gave us valuable tips. She was accommodating and really pleasant and she didn’t make us feel rushed at any point. She delivered possibly the best viewing experience we have had to date.

Mimi · 8 August 2021

★★★★★ 5/5

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Very quick sale

Very quick sale, smooth fair process. Everyone I dealt with was professional and helpful. Antony, Maxine, Charlie and Anna.

Amanda · 15 March 2026

★★★★★ 5/5

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Joanne from the property management…

Joanne from the property management team has been amazing and so efficient 🙂

Catherine · 1 May 2026

★★★★★ 1/5

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Where do I even begin

Where do I even begin? They start off all welcoming and friendly and then drop you as soon as you’re in the property. The in branch team are lovely but the property management team are useless.The communication is non existant on their behalf and we won’t even get into the fact they picked a rent day for us without discussion.. now we have to ring and pay every month because they didn’t listen to our requests to pay after pay day. Little hiccups aside, we move in to what seems like a lovely building with friendly neighbours, and then a criminal moves in upstairs. Their security checks that we pay an arm and a leg for are clearly not very thorough. To hear domestic violence and smell drugs is bad enough for anybody, but when you have had the same ordeal yourself and you move here to escape it, all it does it being bad bad memories and affect my health. I don’t feel safe in my own home, it’s been over a year of panic attacks and no sleep and unable to work due to this. After a year they assured me it was over and nothing more would be happening and convinced me to have to pay to have another contract with themIn my fragile state. Despite the fact he has broken the contract agreement and has let the flat out to friends of his who are equally disruptive and abusive, they have done nothing about it. Equally so, I can argue that wards have broken their contract to me for a safe and quiet living environment, so I will now be persuing the matter further. A man who gauges his pregnant girlfriends eyes and keeps her prisoner is not the safe home one would want, especially when there are children in this building. It seems it doesn’t matter if you break your contract as long as you still pay rent, so they’re pointless to begin with. All of my contact they have ignored on this matter and they have also ignored the fact that we have had plumbing issues and property issues for 6 months now. Despite contacting them and the plumber separately. They are the worst and most expensive estate agents I’ve had to deal with, but they’re very happy when they’re getting your money. So BE WARNED, they’ll happily contact you when they need money or a routine check, but ignore your issues regarding the property or any other disruptive behaviour. I will never rent through wards again.

Michelle · 12 June 2019

★★★★★ 5/5

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Just wanted to say a big thank you to…

Just wanted to say a big thank you to Lee Churchyard for his help in finding me a new tenant.The service from wards was outstanding.Many ThanksSimon Fowler

Simon · 3 February 2021

★★★★★ 5/5

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Exceptional service experienced by the…

Exceptional service experienced by the whole team, but most recently Mim, who has dealt with my requests and queries promptly and professionally. She has made me feel like a priority by being attentive and understanding.

Ike · 20 October 2025

★★★★★ 4/5

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Marc at Wards Management helped me a…

Marc at Wards Management helped me a lot with a property I just moved out from. Had a leak for months and Marc so reassuring the whole time and kept me up to date with any updates on the situation. Thank you Marc 😊

Chels · 27 February 2023

★★★★★ 5/5

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Recently we bought house through wards…

Recently we bought house through wards Estate Agency' Canterbury. I want to give a positive review for Maria Meddings who helped us in this journey a lot. She really did a fantastic job for us, so quick and clear communication..almost daily updates.we are so happy that we were with Wards.

Priya · 30 November 2023

★★★★★ 5/5

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Found a perfect rental house

Found a perfect rental house, dealt with George and the whole process was made so easy…very professional service. Would highly recommend Wards 👍

Gary · 23 October 2021

★★★★★ 5/5

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First time buyers

We have purchased our first house through Wards. They helped us a lot with the whole buying process which is not easy at all for first time buyers. Maria Meddings, the Sales Progressor has beed the most patient person, always happy to answer to my 100000 question. Thank you for everything!

Marius · 2 November 2023