Trusted Agent profile · Canterbury
★★★★★
2,074 reviews across 2 platforms
119 High Street, Herne Bay, CT6 5LA, Canterbury, CT6 5LA
Wards's office in Canterbury, at 119 High Street, is rated 4.7 out of 5 across 2,074 reviews on two platforms, including 256 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Wards Herne Bay hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canterbury.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
TrustpilotI had the privilege of liaising with…
I had the privilege of liaising with Tommy at the sittingbourne branch who made my life so easy!! He gave me all of the information I needed and kept in contact with me. Will definitely use him again.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotExcellent Customer Service
Lakshmi Kaur assisted me with my query. I was very impressed and grateful for her assistance. She has amazing customer service skills and went above and beyond to assist me with my query and I was very appreciative of her efforts and kindness.
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotGreat Service
Highly recommended, Judy was extremely helpful dealing with the purchase of my new home and a pleasure to talk to.
5/5
TrustpilotCanterbury Purchase
I recently bought a property in Canterbury. Ashley of Wards, Canterbury, could not have been more helpful in assisting with the process, including showing me the property, dealing with any enquiries and always returning my calls. I thank him for his help.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotWards Walderslade & Kim Batchelor sale progression
Exceptionally friendly and professional staff at Wards Walderslade. They helped me purchase my first property and done a fantastic job at getting over the line. Kim in particular was incredibly helpful and supportive throughout. I would definitely recommend buying a property from Wards!
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotAll the letting agents were so nice
All the letting agents were so nice, approachable and respectful especially Maria.
5/5
TrustpilotGreat support and customer services
Although we didn't purchase a property through Wards in the end, Alexandra Martin at Wards has been so helpful in finding and arranging for us to view properties, even at very short notice. Thank you for all your help Alex and when the time comes again to move we will come back to you and Wards. :0)
1/5
TrustpilotWorst Experience ever
Worst Experience ever. offer was accepted 5 weeks ago and still no communications within solicitor and yet to receive a draft contract. want to speak to a manager and said manager not available and will receive a call back. really pathetic service
Dear RizwanThank you for leaving us a review. We understand your frustration that your purchase is not progressing as quickly as you would wish and would like to reassure you that we are liaising with all parties in an effort to ensure that matters are proceeding. As the conveyancing process is mostly led by the acting solicitors, there are limits as to how much we can do at this time. Whilst we appreciate that it is not always possible to speak with a Manager immediately,please be assured that our staff will maintain regular communication with you throughout your purchase and report any updates as they occur. We understand that our Customer Relations team have provided you with an update and would like to reassure you of our best intentions.Kind regardsWards
5/5
TrustpilotWe found the staff at New Romney to be…
We found the staff at New Romney to be very polite and helpful. Steve Hutchens, in particular, demonstrated true professionalism with nothing being too much bother for him. His positive attitude, good communication skills and pleasant personality are all to be commended. All in all, though long for reasons out of everybody's control, our transaction progressed as smoothly as humanly possible. Thanks to All !!
5/5
TrustpilotLock down is difficult enough
Lock down is difficult enough, but to exchange and complete in this period is stressful. Thanks to Wards and their exceptional team for all their hard work and perseverance, you guys where amazing. Defiantly use you again. Huge thanks to all.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotI didn't have loads of dealings with…
I didn't have loads of dealings with Wards Estate Agents (Kenny & Kim) but when I did they were friendly and communicative.
Hi Karen,Thank you for leaving a review! It's great to hear how friendly and communicative Kenny and Kim have been when you have dealt with them.Best wishes,Wards.
5/5
TrustpilotSebastian Galeski - outstanding service
Sebastian Galeski - outstanding service, timely manner, polite and straight to the point. We have managed to have offer accepted and processed quickly. Fast turnaround on enquiry. Very close personal touch customer service approach. Honest 5star service.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotExcellent Service Providers
We have used Wards to handle our lettings for many years now and the service we get from them is above and beyond our expectations. Abi & Hamid are an amazing team who never cease to amaze me.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotThank you Laura and Sebastian
Absolutely Fabulous help from Laura and Sebastian, for helping me get my first Tenants. Simply and easy to sort and I could do it all online. After 2 years of a nightmare with contractors to sort the house it has been a pleasure to deal with two persons who just got things done and sorted it all. It was and is much appreciated Thank you
5/5
TrustpilotFirst time buyer
As a first time buyer I found that wards was brilliant in helping me understand the process. I found Maria Meddings from wards faversham particularly effective with guiding us through the process of the purchase of our property while reducing any stress we had.
5/5
TrustpilotMark stepped up
Mark worked very hard in very challenging circumstances to keep a difficult chain of people actively engaged in the process. When things went wrong he was solution driven kind and thoughtful.I am grateful for his overall support.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotWonderful helpful service.
This was my first experience of leasing a flat, so it was all new to me. From the viewing appointment all the way to the handover of the keys, the whole process was painless. This was all thanks to the wonderful Maria, she was extremely helpful every step of the way. I can’t recommend Wards services highly enough. Thank you so much for all your help Maria.
5/5
TrustpilotIt's my first time renting a house with…
It's my first time renting a house with wards and the experience was exciting, amazing. The staff took her time to explain things to me.She was kind and committed.She did an amazing job. And the offers are excellent. Good 👍 job wards, Good job:.
5/5
TrustpilotEverything was perfectly dealt with my…
Everything was perfectly dealt with my tenancy. Professional, fast and everything was so smoothThank you
5/5
TrustpilotGreat service and very helpful and…
Great service and very helpful and professional from the ladies at the rainham branch and alison and judy were so easy to talk to and really helpful throughout the whole process, thank you so much!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotI’m happy tenant of great property
I’m happy tenant of great property! Thanks for the great job done to Jack and Aaron who made my move in as much quicker as they can!
Hello Elvira, Thank you for your kind review - we will pass this on to the team! Best wishes,Wards of Kent
5/5
TrustpilotGreat services and kept me up to date…
Great services and kept me up to date with what was happening. Would recommend. Aaron was brilliant.
5/5
TrustpilotExcellent service highly recommend and…
Excellent service highly recommend and a special thanks to Sally Bryant for all her help 1st class
5/5
TrustpilotGreat service
I have been dealing with Nikki from wards and partners for several months. she is very polite, friendly and professional. She is a great asset to the Company.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Wards Herne Bay hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canterbury.
