5/5
GoogleVery happy with Maria B, she was very professional and used to reply to our enquiry promptly and in an efficient way.
Agent replied · 23 October 2024
Hi Maria, Thanks for taking the time to leave us a review. Best wishes, Wards of Kent
Trusted Agent profile · Canterbury
Wards Herne Bay reviews in Canterbury
★★★★★
2,076 reviews across 2 platforms
119 High Street, Herne Bay, CT6 5LA, Canterbury, CT6 5LA
Wards's office in Canterbury, at 119 High Street, is rated 4.7 out of 5 across 2,076 reviews on two platforms, including 256 Google reviews rated 4.8.
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Reviews
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
Google5/5
TrustpilotTamila was absolutely amazing very…
Tamila was absolutely amazing very professional wards made it so easy.We are renting can honestly say I would recommend this company 👌 without hesitation
1/5
TrustpilotProperty lettings abysmal...
This review relates to the Property Lettings element of Wards, based in Horsham, Sussex. I had the misfortune of recently renting a property via Wards. Unfortunately, the experience has been rather abysmal, particularly with regard to trying to get them to return my deposit. 2 months after having vacated the property and I am still waiting for it. Terrible for updates and progressing anything. I would avoid renting via Wards Property Lettings if you can.
4/5
TrustpilotWe were very impressed with the support…
We were very impressed with the support that we received from Wards, particularly from Ethan Rigden in the Ramsgate office. He kept us updated throughout the process, was easy to contact by phone/email and even went over and above what was expected by joining us to view the house on his day off. Unfortunately, our sale fell through when the sellers changed their minds but this was managed sensitively by Wards and we would highly recommend them to others.
5/5
TrustpilotHollie at wards Headcorn
Hollie, at the Headcorn office was very helpful in arranging for us to view properties, nothing was too much trouble I would highly recommend Hollie if you're looking at buying a home
5/5
TrustpilotSuper Duper with Ms Laura Fowler…
Super experience with Ms Laura Fowler of Wards at Chatham She is a very cooperative, helpful, hardworking, experienced, and an intelligent worker who will go out of her way to help the Landlords. I wish I had known her long time back . And ofcourse her team mates who made the process smooth
Agent replied · 25 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotVanessa helped us finally get a rented…
Vanessa helped us finally get a rented property and she was the best. She was so helpful and knew everything. I would recommend Vanessa so much
5/5
TrustpilotGreat Service From Start To Finish
After having a pretty appalling experience with a number of other agents in the area whilst looking for a rental property, i cannot say enough how great Wards have been. David and Maria have been fantastic throughout the whole process, even with a last minute request to bring moving in date forward. If you are looking for a property in the south east, don't bother going anywhere else. Save yourself time and stress by going straight to these guys. You wont regret it ;)
5/5
TrustpilotTami was excellent from start to finish…
Tami was excellent from start to finish and made my experience with wards exceptional. Tamila’s service and communication was faultless, couldn’t be happier.
5/5
TrustpilotI cannot thank Maria from Wards enough
I cannot thank Maria from Wards enough. Made my moving so quick and stress free and made sure I was satisfied with everything.I would highly recommend wards for all your rents. Excellent service.
5/5
TrustpilotFrom the minute Lauren from snodland…
From the minute Lauren from snodland office came to value my house, everything was handled professionally and and helped me fill in forms that I didn't understand,! A big thanks to all-in the office , Lauren , Samantha , Monica, Caroline, all so friendly and helpful, Lastly Debbie In the birchington office guided me right through to exchange thank you, nothing is too much trouble from anyone at Wards very highly recommended
5/5
TrustpilotBy far the best estate agents we have…
By far the best estate agents we have come into contact with. We are still in the process of looking for our new home, but Shumila at Wards has been so helpful to us - providing us with great advice on all aspects of the buying process. Very knowledgable, kind, and helpful.
Agent replied · 25 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
4/5
TrustpilotWe received regular updates/progress…
We received regular updates/progress reports from Maria Meddings our sales progressor which were vital for us, even if the news was that there was no progress. Regular contact prevented us from thinking the worst was about to happen!Maria really helped in the final days to push the sale over the line, as did Adam Howard, HUGE thanks.
Agent replied · 25 October 2024
Good afternoon John, Thank you for taking the time to leave us your kind review. I will pass on your comments to Maria and Adam, who I'm sure will be very grateful for. Kind regards,Danielle
5/5
TrustpilotProfessional, fast and reliable
Wards have helped me to find the perfect property to suit me. They have arranged a viewing for me within 48h of our initial phone call which I found very useful as I was looking to move in ASAP. I really appreciate how quickly they handled the paperwork and supported me in moving in.
Agent replied · 25 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGeorge in tonbridge has been brilliant…
George in tonbridge has been brilliant through your and extremely helpful. He made a very emotional situation bearable.
Agent replied · 25 October 2024
Hello Steve,Thank you for taking the time to leave a review. We'll be sure to pass on your kind words to George.Best wishes,Wards
5/5
TrustpilotA special thanks to David Odunlami and…
A special thanks to David Odunlami and Hannah Mcgilley for their 5 star service at Wards Ramsgate. Amazing team.
5/5
TrustpilotWards were excellent all-round-easy to…
Wards were excellent all-round-easy to contact,even though very busy, kept us up to date through a very complex process and always reassuring. But our real hero was Amanda, their sales progressor, who, chain-wide, worked tirelessly to get everyone's ducks in a row so we could move 2 days before our mortgage offer ran out for the second time. Amanda, along with those we moved to be on hand for,we are forever in your debt. A thousand thanks.
5/5
TrustpilotProfessionl Service
We have had a professional service with Wards. Graham has made the us feel at ease with the whole process. He has a friendly and approachable manner, always giving advice when needed.
5/5
GoogleJulia, thanks for your intervention and moving matters along which resulted in an exchange on the same day. Very helpful, knowledgeable and approachable. Called me back when she said she would, kept me updated and chased other parties. Very much appreciated. Thanks so much.
Agent replied · 23 October 2024
Dear Linda, Thank you for your great feedback regarding Julia in Herne Bay. She has so many years of experience and an incredible way of solving problems and getting things done! I am glad she was on hand to help you. Stay safe. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
TrustpilotWe recently bought a house in…
We recently bought a house in Rochester. Judy and Debbie were great support throughout and keeping me updated. Couldn't fault them at all, they made it as easy for me as possible
5/5
TrustpilotMaria helped me find a beautiful rental…
Maria helped me find a beautiful rental property, the process was smooth & quick & Maria kept me in the loop and made adjustments as necessary. Really cant rate her highly enough!
5/5
TrustpilotAbsolutely the best
I can say confidently that Nicholas Oakley from Wards is absolutely the best at what he does. We had a pretty prolonged sale due to so many variables and he not only kept us as sellers in line with where we needed to get to but also our chain which I couldn’t be more grateful for. A true professional!
5/5
TrustpilotWell done Herne Bay Branch
Fantastic Service firstly from Graham when buying and selling my property. Very helpfulGrace was excellent in the way she handled my move she was very good in letting me know what was going on and was always there for advice.So TOP marks from me Herne Bay Branch.Would definitely use them again.
Agent replied · 25 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotNew Ash Green office - brilliant
Jade and David at the New Ash Green branch have been brilliant at managing at our sale, plus finding a new home for us in the village. They always made themselves available to update us on progress either on the phone or in the office, and we wouldn't hesitate to use them again in the future.
Agent replied · 25 October 2024
Good afternoon Matt, Thank you for taking the time to leave us this lovely review, especially regarding Jade and David. We are so pleased you were able to sell and find your new home with us. Congratulations! We hope you're settling in well. Kind regards,Danielle
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