Wards Herne Bay reviews in Canterbury

★★★★★ 5/5

Trustpilot

Would like to give a big thankyou to…

Would like to give a big thankyou to all the team at wards dover for the help and support with the sale of our property. But there is one person that stood out from the rest who was always so helpful and understanding when things were becoming a bit stressful she was amazing and a credit to the company so to Georgia we would like to say thankyou .

Susan · 26 September 2024

★★★★★ 5/5

Google

A big thank you to all the staff in Herne bay branch especially Graham Emily and Hugo. Your knowledge and support was exceptional

Sharon · 24 August 2024

★★★★★ 5/5

Trustpilot

I can only say as I found..

I can only say as I found..I dealt predominantly with Phil personally, (although I found his team equally as impressive when I did deal with them),Phil is a most impressive professional man, he never dodged my calls and responded timely to my emails, If I needed to sell again I wouldn't use anybody else,Phil your a star!! Thank you buddy :-)

K.Miller · 10 March 2021

★★★★★ 5/5

Trustpilot

Wards Ramsgate - Lettings Team

I made the decision to let my property and the staff at the Lettings Team at Wards in Ramsgate have been extremely helpful from the very beginning. Advising me at all stages, always being there to answer my questions and keeping me in touch at all times. Maria in particular needs a special mention as she was there helping me through the whole process and did so in a friendly, courteous and very professional manner. Also, David and Hannah were always on hand to answer any questions and were equally helpful. I would highly recommend the team.

Sarah · 12 January 2023

★★★★★ 5/5

Trustpilot

Dynamic Wards of Hythe⭐⭐⭐⭐⭐

Thank you so much to Mark, Mark and Darren of Wards Hythe. Wow! what a dynamic team! Mark managed to get us a genuine offer on our property in less than 24 hrs of being on the market. It is clear this is a well organised, knowledgeable team running this office in Hythe.I wouldnt go anywhere else to market my property.☆☆☆☆☆

Jemima · 9 March 2021

★★★★★ 5/5

Trustpilot

Wards Rochester team and local sales coordinator

Many thanks to Jason and his team at Rochester who were always on the ball and professional when selling our house, especially Debbie and Dawn who were helpful, reassuring and supportive during the twists and turns of our sale.We also found our sales coordinator Judy day an absolute god send, during the final sales process when ever we had a concern, she would offer reassurance and answers to our queries in terms we understood, when some of the legal processes and terms appeared a little confusing at times.

Sandy · 12 January 2023

★★★★★ 5/5

Trustpilot

Would like to thank the team in Herne…

Would like to thank the team in Herne bay, especially Amy P for her excellent customer service !Absolutely fantastic work! She was extremely helpful and kept correspondence nearly 24/7! She totally deserves a pay rise ;) Definitely happy customer ! Tatiana and Jason

Tatiana · 17 June 2023

★★★★★ 5/5

Google

I’m looking at buying through Wards , staff are very friendly , communication is great , everyone so helpful , especially Emily , so far she has gone above and beyond . Many thanks

Deborah · 27 January 2024

★★★★★ 5/5

Trustpilot

Wouldn’t have moved without Wards/Kims help!

Where to start, so we used Wards to sell our home with the process starting in around May 2021, lots of usual issues with viewings, buyers, chains, mortgage offers/rates renewing etc. we eventually moved in May 2022. However I honestly believe this wouldn’t have happened and we would have lost a lot of time and money if it wasn’t for the efforts of Wards with managing the chain. Kim was vital to this and she went over and above to make sure the chain progressed as it needed to, chasing unresponsive solicitors, even speaking to individuals who weren’t even using wards to help them action their parts so the whole chain could move along. Lots of stressful moments and near misses but as stated above none of this would have gone through without Kim. Thank you so much Kim! The lads in the office were also always helpful and even helped chase thrnsolicitors on the day of completion when we hadn’t heard anything by around 3:15pm, which was then quickly resolved after a call in to wards. All in all the most stressful move we’ve ever had. But wards were the only ones in the chain (around 5 buyers/sellers and at least another 3 estate agents and solicitors) that seemed to care. I would suggest to anyone that you use Wards or at least make sure your estate agent provides someone like Kim in a progressor type role to manage the chain.

Darren · 9 January 2023

★★★★★ 5/5

Trustpilot

Shanur has been extremely helpful and …

Shanur has been extremely helpful and very responsive. I was impressed by how quickly he organised the work that was needed on the property and mobilised the right people / services to resolve the any issue. The house was rented literally in no time. I would definitely rely on Shanur for my next property and recommend him to any of my contacts.

Alessia · 24 November 2020

★★★★★ 5/5

Trustpilot

Wards New Romney, Exceptional Service, we could not have been happier.

We recently purchased our property through Wards New Romney, the process like any other purchase was lengthy and challenging. However, Wards New Romney and the team were fully supportive, and helpful in assisting us, and in particular our allocated agent Jake was exceptional. Jake was friendly, helpful and fully onboard with completing our purchase from the get go. He assisted us most days with additional viewings, answering questions contacting our buyer and solicitor when needed and encouraging us at all times, to give us confidence all would be completed as suggested. We could not have asked for more. His relations with the other office staff and our purchase progressor made everything easier and more streamlined. We were also thoroughly pleased with his recommendation to use their recommended/linked solicitors (Martin Tolhurst), this hugely improved the communication and we could not recommend this service enough.Jake could not have done more for us, he was patient, kind, understanding and helpful; he gave us so much time and assistance to get our purchase and sale completed we could not have asked for more. If you want a helpful and supportive experience, with clear communication and excellent customer service you need to choose Wards New Romney!!

Rebecca · 5 January 2023

★★★★★ 5/5

Trustpilot

The best service ever :)

Louise, We would like to thank you very much for your great help and full professionalism, huge support and big commitment. We appreciate it very much and we are very lucky to have you. Thank you so much for all you've done for us. You made our dreams come true :)You are the best one:)Iwona & Krzysztof

Iwona · 23 November 2021

★★★★★ 5/5

Trustpilot

I got rent house from wards

I got rent house from wards. I really like the wards because when I searched for houses that time i have seen they put pic of inside view of houses, they also put the full house video this really helpful. I called Alex and he instantly managed my house viewing. Speaking with him, he helped me get exactly what I was looking for.He is so kind and helpful. Excellent service

Samia · 3 September 2024

★★★★★ 5/5

Trustpilot

Positive

I can't thank Laura enough for the professionalism shown throughout the sale of our property.The team have been excellent with communicating throughout with the additional support of Debbie.Through Laura being down to earth, when explaining details of the sale that may otherwise may confuse, has been refreshing.Huge thank you to Wards for making this a positive experience.

Kas · 3 November 2021

★★★★★ 4/5

Trustpilot

Thank you!

Milly has been very approachable, I received very quick and professional responses, I specially like the way she makes everything simpler and easier, which is a great help to handle the stress that comes along when buying a property. Debbie has also been very efficient all throughout the purchase process.Very grateful for the friendliness and support I received.

Consumer · 14 August 2021

★★★★★ 4/5

Trustpilot

Wards Walderslade Branch

Wards Walderslade Branch - although the house sale didn't go through (through no fault of Wards!) They were brilliant, especially Kim our progressor , she was amazing and did everything in her power to get the contracts exchanged, kept us up to date, was honest and to the point (which we were really thankful for).

Mr · 29 January 2022

★★★★★ 5/5

Trustpilot

Wards have been great

Wards have been great but 1 person stands out for me , darren cakebread from hythe has helped us out massively chasing our sellers solicitor and great communication, checking in keeping us updated as much as he can!! Thank you Darren

Rikki · 15 July 2023

★★★★★ 5/5

Trustpilot

Georgia and Charlie was so helpful with…

Georgia and Charlie was so helpful with helping me find my house was a pleasure dealing with them wouldn’t hesitate to use them again

Mick · 17 July 2024

★★★★★ 5/5

Google

We have had a great experience from all the team in Herne Bay. Mike went above and beyond to help up get our dream home & Grace has been so friendly and kept us up to date throughout the whole process, which has helped make it as stress free as possible. I also want to mention Jydon & Graham who we have met on viewings and have been wonderful.

Mr · 24 October 2023

★★★★★ 5/5

Google

Although my move took forever and a day to complete Grace who was dealing with my move was fantastic. I was always kept in the loop as to what was going on and her constant chasing was relentless and very reassuring. Thank you Grace for all your hard work.

Dave · 24 October 2022

★★★★★ 5/5

Google

Wards have been amazing! From valuation to completion! Professionalism is second to none but beyond that they were friendly, kind and supportive. Nothing was ever too much trouble. Huge thanks to Graham, Grace and jayden! Thanks for all the calls and updates! What a brilliant team you have there!

Laura · 24 October 2022

★★★★★ 5/5

Trustpilot

Fantastic and Professional Service

Fantastic and Professional service! Quick thorough service and if I had any questions or wanted updates on my paperwork or referencing Lee from Wards Ashford was always on hand to help me. The key handover was also brilliant and all of my questions were answered in a professional manner. Overall very happy with Wards and Lee for all his help.

Koppány · 26 January 2021

★★★★★ 5/5

Trustpilot

Aimi Bythe was a huge help when I was…

Aimi Bythe was a huge help when I was looking at another BTL purchase, unfortunately the figures didn't mean it was financially worth proceeding.

John · 8 July 2024

★★★★★ 5/5

Trustpilot

A big Thank You to Grace and Graham at…

A big Thank You to Grace and Graham at Wards Herne Bay who have been with us 100% of the way during our difficult time of selling our beloved mothers property.Highly professional, communication exceptional and we would highly recommended Wards Herne Bay as the Estate Agent for you if you are looking to sell your Property.

Cheryl · 21 October 2021