Wards Herne Bay reviews in Canterbury

★★★★★ 5/5

Google

Can highly recommend the great team at Wards ... Great communication and service throughout our whole selling and buying experience. My thanks to Adam, Freya Graham, Ashley and Maria for all their hard work and effort in a time when the housing market is a little crazy at the moment. Definitely recommend

Petula · 24 October 2023

★★★★★ 5/5

Google

I can't thank Jackson Perry enough for going above and beyond arranging all the viewings on my property, for delivering both posative and negative feedback in a kind respectful manner. Nothing was too much trouble. he was able to explain things that I didnt understand. A perfect gentlman opening the office door for me. Wards should be proud to have him on their team. A real assest to this companyPositiveResponsiveness, Professionalism

Karen · 24 October 2021

★★★★★ 5/5

Google

I would like to thank the team for the smooth sale of our property, lead by Graham Goodsell and also for the commitment from Gemma at Martin Tolhurst solicitors. Gemma certainly changed my view from previous experiences and I will definitely use them in future

Claire · 10 December 2025

★★★★★ 5/5

Trustpilot

Rebecca from wards in Tenterden

Rebecca from wards in Tenterden is amazing!! I couldn’t recommend her enough, she goes above and beyond to find your dream home! She is so lovely and kind and always so bubbly and upbeat, Would always recommend Rebecca thank you so much for helping.

Hollie · 2 April 2024

★★★★★ 5/5

Trustpilot

Excellent estate agent

Excellent estate agent, very efficient service

Brandon · 28 September 2026

★★★★★ 5/5

Trustpilot

A huge thank you to Emily and Ashley…

A huge thank you to Emily and Ashley for all their help with the purchase of our first property. We excited for our future relationship with them and to start our forever journey in our new home

Charley · 1 August 2024

★★★★★ 5/5

Trustpilot

Fantastic service and I was with Purple bricks

Hello I would like to let you know what fantastic work Amanda has done to assist myself and others in our chain. Wards/Amanda was not our estate agent, however she went above and beyond to assist where she could. We were with Purple bricks. Amanda has provided meaningful and valuable updates throughout our sale and purchase. We got nothing from PB. Thank you for all your teams help. Regards Jade Symons

Jade · 3 September 2021

★★★★★ 5/5

Trustpilot

A BIG thank you.

I am in the process of buying a house in hythe and if it wasn’t for Maisie from wards this wouldn’t be happening. I’m a busy person and don’t get much time to look at properties so when Maisie kindly said she would show me around a property on her day off I was amazed and so thankful! This is something that sadly doesn’t seem to happen now days. She was very professional and gave me all the answers and advice I needed. I’m now in the process of buying the property in mention. So a big thank you to wards but most of all Maisie. Thanks again Neil Griggs

Neil · 15 October 2024

★★★★★ 5/5

Trustpilot

Very helpful conversation.

Stanislav · 12 October 2026

★★★★★ 5/5

Trustpilot

Excellent service from the Hythe team

Excellent service from the Hythe branch. Helpful, approachable, intuitive and non judgemental. I am indecisive, often intolerant and fearful at times However the guys at Wards supported me throughout the process. I am now the proud owner of a beachside penthouse apartment. If the stairs ever become insurmountable I shall without question move again with Wards.A perfect team. Big Mark is a sensitive, special friend with such depth of understanding. I love him!

KATHY · 19 March 2021

★★★★★ 5/5

Trustpilot

Helpful and efficient team

Laura and the team at Wards are always friendly helpful and efficient and make my experience as a landlord easier than I expected. They guide me through all the issues involved with letting my flat. Thank you for all your hard work

Sheila · 19 April 2024

★★★★★ 5/5

Trustpilot

I bought a property recently and wanted…

I bought a property recently and wanted to let it. I found in Abi and Hamid the perfect letting agent. Everything was communicated and explained promptly and in advance. I was kept up to date with all developments and at no point I was under the impression that I don’t know somethings as every time, everything was very well explained. Look forward to doing business with you again guys.

Anatoli · 6 December 2021

★★★★★ 5/5

Trustpilot

I had a wonderful experience with Wards

I had a wonderful experience with Wards when I was looking to purchase a property for my Mum. Alex Martin and Monika Mihova went out of their way, so determined to find the right property and really gave us amazing service. They sent over so many properties and went the extra mile to arrange viewings.

Hayley · 17 June 2023

★★★★★ 5/5

Trustpilot

Thanks George

I recently started a tenancy and George was my point of contact throughout. He was approachable and responsive and made the process really straightforward for me, answering any questions I had and being available when I needed him to be. Thanks George

Gary · 16 April 2024

★★★★★ 5/5

Google

Wards could not have been more helpful in selling our property. All of the team - Rachael Graham, Emily, Freya, Shane & Diane - were very professional , very friendly and a pleasure to do business with. I would certainly recommend them to anyone wanting to sell a property. Thank you Wards crew.

Herne · 10 June 2026

★★★★★ 5/5

Google

I purchased my house marketed by Wards of Herne Bay. Communication was excellent throughout the transaction, both by email and telephone. Emily and Rachael delivered a professional, friendly service.

Andrea · 10 April 2026

★★★★★ 5/5

Trustpilot

Alfie of Wards Canterbury was brilliant!

Alfie of Wards Canterbury was brilliant. He found us the most beautiful properties to view. He was quick to respond to any queries or requests and knowledgeable of the properties he showed us. The service we got from the team was great and I would highly recommend going with them.

Beth · 11 October 2023

★★★★★ 5/5

Google

What a love experience with Wards Herne bay showing us around properties recently. Adam in particular was fun and put the kids at ease without judgement. Thank you to Ashley, Emily and the whole team there.

Family · 25 July 2024

★★★★★ 1/5

Trustpilot

Avoid Wards Estate Agents, Unreasonable and Rude Lettings Manager

My sister, a professional dentist (with 20 plus years of experience) relocating from a Scandinavian country, requested a flat viewing for a rental property. To our shock, the agent demanded intrusive private information about her financial situation, specifically asking what she owns.The Lettings Manager, Emily Boyle, displayed the worst attitude throughout the interaction, making it clear that my sister would not even be allowed to view the property unless she agreed to pay 12 months' rent upfront. This unprofessional conduct was utterly unacceptable.It’s clear that this agency needs to seriously retrain its staff. Never before have we experienced such interrogation just to schedule a simple property viewing. I strongly advise others to be cautious when dealing with this agency.NB: To the owner of Wards, please listen to the voice recorded tapes from Sep 26 2024 on how Emily interacts with potential clients.

Diana · 26 September 2024

★★★★★ 5/5

Google

Wards was so professional and up-to-date with their approach towards our letting..they made the process so easy and well informed. Thanks to Maria with her good customer service

Ali · 26 November 2024

★★★★★ 5/5

Google

Great service and would recommend! Maria has been very helpful and supportive throughout our house viewings. Always keeping us updated and providing great advice. Thank you so much!

Clarice · 26 November 2024

★★★★★ 5/5

Trustpilot

A positive experience

From start to finish our experience with awards has been faultless.The team have been consistently polite, professional & go above & beyond to help with queries & to push through our purchase as smooth as possible.I mostly dealt with Abbie & have been highly impressed with her service.The home move box was a very pleasant surprise too & a lovely touch.I would definitely recommend Wards to anyone looking to sell their property.

Rachel · 17 February 2021

★★★★★ 5/5

Trustpilot

Excellent service from letting agency!

Excellent service received from all the staff at the letting agency at ward and partners in particular Laura Cale. Laura keeps us updated with news of our property including when tenants are about to leave and when new tenants are about to arrive. Laura is both professional and friendly and takes an active interest in all her clients we are happy that she is working on our behalf, we are about to include a second property for Laura and her team to look after on our behalf, keep up the good work Laura!

Katrina · 10 November 2016

★★★★★ 5/5

Trustpilot

Ramsgate Branch - best I’ve ever met

Let’s face it, estate agents often get a poor reputation, people say they are pushy, don’t listen, send you to the worst properties etc and sometimes it’s true however this was not our experience with Wards Ramsgate Branch.This was a particularly difficult purchase for us following a bereavement and every single member of staff in there helped support us and worked tirelessly to find a portfolio of properties for us to look at. I was so stressed at one point, I got a terrible headache and soon paracetamol and cold drinks appeared from the team so we could keep looking. The staff laughed with us, supported us and one point even cried with us - they are the loveliest team we have ever met.After looking at 65 properties in total, it was Natalie from the Ramsgate Branch who struck gold, every single thing we had asked for, she delivered, her attention to detail was above and beyond. She even made sure the viewing could happen late afternoon so I could go after work. Natalie couldn’t have been more helpful and I am delighted we finally found somewhere, we cannot wait to complete now and move into our forever home. Thank you again Natalie and thank you Wards!

Caroline · 18 September 2024