Trusted Agent profile · Canterbury
★★★★★
965 reviews across 2 platforms
87 High Street, Whitstable, CT5 1AY, Canterbury, CT5 1AY
Miles & Barr's office in Canterbury, at 87 High Street, is rated 4.5 out of 5 across 965 reviews on two platforms, including 194 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Miles & Barr Whitstable hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canterbury.
Miles & Barr Canterbury won ESTAS awards in two years, most recently 2025.
ESTAS winner in two years: 2025, 2023.
2025 1 Best in Postcode ESTAS 2025 winners
2023 1 Best in Postcode ESTAS 2023 winners
Source: ESTAS winners lists, as published, linked by year.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
TrustpilotMiles & Barr were very professional and…
Miles & Barr were very professional and supportive throughout a long process (nothing to do with M&D) and the sales progressor really helped us get it over the line in a very professional and kind manner!
5/5
TrustpilotPeople were kind and friendly and made…
People were kind and friendly and made the experience much easier.
5/5
TrustpilotAmazing service!
Our experience with Miles and Barr has been brilliant. Shannon Faulkner handled our application and was very professional, kept in touch at each stage and handled everything quickly and efficiently. We are excited to move into our new home so thank you for making the process as smooth as it could have been.
5/5
TrustpilotShannon gets a five star from us a…
Shannon gets a five star from us a family. We really wanted a small flat for our daughter who is going to be a student and Shannon could not have been more helpful. She was on time, gave us all the information we needed and then talked us through the whole process.
1/5
TrustpilotI have had the misfortune of dealing…
I have had the misfortune of dealing with these estate agents a few times. I have found them to be pushy, aggressive and lacking in ethics. Avoid!
Good Afternoon. Thank you for taking the time to leave some feedback. I'm sorry to hear that your experience has fallen short of your expectations. I would love to understand what has gone wrong and to discuss this with you further. Please feel free to contact me on 01304273324. Mark - Customer Experience Manager
1/5
TrustpilotAnd still Miles and Barr dont do…
And still Miles and Barr dont do anything about the evening drug dealing that goes out from number 4 Shorncliffe road Folkestone affecting the other residents! still the blood has not been cleaned up !! You take the money and call yourself a management company? ........
5/5
TrustpilotProfessional & courteous
I was selling my mother's bungalow at a distance. M&B were professional and courteous from the start and made the process as straightforward as possible. When the boiler failed just before exchange of contracts, they sourced a local plumber to resolve. Their progress chaser, Debbie, kept me fully informed (and sane!) throughout the process.
5/5
GoogleDespite the extra difficulties encountered during our particular transaction, together with the problems related to Covid, these estate agents were a pleasure to work with and did their upmost to make things as smooth as possible. We have bought and sold houses many times now and I would not hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotDebbie Mead from Miles & Barr has been…
Debbie Mead from Miles & Barr has been truly excellent with our Mum's selling of house. Great communication, great follow ups, great ownership and professional throughout the long process.
5/5
TrustpilotSimple & Easy Property Purchase
Miles & Barr have just help me purchases my new home in Folkestone and the process with them has been simple, organised and a pleasure.Thank you Miles & Barr and Emily Stickler!
5/5
TrustpilotHighly Recommend the Miles & Barr Team.
Miles and Barr have been brilliant from the start of my letting journey. The staff who I have dealt with who have been superb include Jakub, Sophie and Jessica - all personable, professional and have kept me updated every step of the way. Would highly recommend them. Thanks all for helping me find my perfect Whitstable home.
5/5
GoogleAmazing service from all the Miles and Barr team, we found the stressful process of moving home and remortgaging alot more pleasant with their assistants. Would be happy to use them again.
5/5
TrustpilotMiles and Barr have an excellent…
Miles and Barr have an excellent reputation for getting the job done. They are creative and professional with their sales pitches and ensure genuine viewings and offers are made.
5/5
GoogleFrom start to finish all been good they got me a good price for my home. They got me quite a few bookings in such a short time. House sold very quickly. Also had a lady who looked after the buying and selling of my house and she done a fantastic jobPositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotMiles and Barr the management company…
Miles and Barr the management company that cant manage, still taking the money and not delivering the service to land lords and tenant's! turns a blind eye to dealers and fails to do the clean up and repairs after major incidents leaving residents to suffer..
5/5
TrustpilotSold and purchased through Miles and Barr
Sold and purchased through Miles and Barr Westgate. Great service throughout. Alice Fridd helped us sell and find our perfect home. Debbie Mead the sales progresser went the extra mile right throughout. She was quick to respond to any emails/calls, contacted relevant parties when needed. She was great. Overall we had a good experience.
5/5
TrustpilotRamsgate Office
We purchased a property from the Ramsgate office, we had a pleasant experience, Becky White has kept us informed all the way through the process and has been exceptional,
5/5
TrustpilotWe couldn't have been happier
We couldn't have been happier with our experience of buying a property with Miles and Barr. The whole process took quite some time, due to some complications in the chain, but our sales progressor, Louise, kept us updated every step of the way and seemed to go above and beyond to keep things moving.
5/5
TrustpilotJake Chamberlain
I was greeted by Jake Chamberlain, with a cheerful manner. He guided me through the property and outside, happily answering any questions. He seemed knowledgeable and confident and made me feel at ease and not hurried. Equally, not over the top, making the viewing feel genuine.
5/5
GoogleAbsolutely top notch service from beginning to end, highly recommend Miles and Barr.
It is wonderful to read your review Amanda, thank you very much for taking the time to write it. If there is anything else we can help you with, please do not hesitate to contact us. Lauren - Communications Manager
5/5
TrustpilotWe were kept informed of any updates…
We were kept informed of any updates during our house purchase.Rebecca Gravener looked after our purchase and chased up solicitors etc.Friendly and professional service felt looked after throughout the process
1/5
TrustpilotWorst experience so far as a tenant.
Worst experience so far as a tenant with a lettings agent. Rude, sarcastic employees. Communication is shocking, we seem to be doing their admin for the property which is taking a lot of time out of our actual jobs. If you are tenants, avoid miles and barr at all costs.
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Shelley Webster could not have been more amazing. She was there for me every step of the way. Professional, hard working and efficient. Miles and Barr kept me sane through an extremely difficult sale and purchase. Could not recommend them enough.
5/5
TrustpilotI’d recommend Miles & Barr
I’d recommend Miles & Barr. They were great at recommending properties to us and keeping in touch about viewings. And throughout the buying process I had one point of contact, Louise, who was so helpful and communicative. She was always ready to help and update us. Great service!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Miles & Barr Whitstable won Best in Postcode (CT5) at the ESTAS 2025 awards, its most recent, and ESTAS awards in one earlier year.
Tell us what you need and we'll put you in touch. Miles & Barr Whitstable hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canterbury.
