Trusted Agent profile Β· Canterbury

Miles & Barr Whitstable reviews in Canterbury

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

965 reviews across 2 platforms

87 High Street, Whitstable, CT5 1AY, Canterbury, CT5 1AY

Miles & Barr's office in Canterbury, at 87 High Street, is rated 4.5 out of 5 across 965 reviews on two platforms, including 194 Google reviews rated 4.6.

Google logo

4.6 / 5

194

Reviews on Google

This office

Trustpilot logo

771

Reviews on Trustpilot

Business-wide

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Awards

ESTAS

Industry awards

Miles & Barr Canterbury won ESTAS awards in two years, most recently 2025.

ESTAS winner in two years: 2025, 2023.

ESTAS awards by year, 2025 to 2023
  • 2025 1 Best in Postcode ESTAS 2025 winners

    • Best in PostcodeESTAS Best in Postcode 2025: CT5, Sales
  • 2023 1 Best in Postcode ESTAS 2023 winners

    • Best in PostcodeESTAS Best in Postcode 2023: CT5, Sales

Source: ESTAS winners lists, as published, linked by year.

Reviews

Every review we hold for the Canterbury office, from every platform, shown as written. First names only.

5/5

Trustpilot

Shelley webster is a star

I have been dealing with Shelley Webster who has supported both my sale and purchase. The service has been amazing and Shelley has made the process seamless. I can not thank her enough for her help and would strongly recommend Miles and Barr.

John Β· 22 January 2024

5/5

Trustpilot

Max was great

Max was great. Showed me around with no rush. Overall nice smooth viewing.

Carolina Β· 4 July 2022

5/5

Trustpilot

Louise kept us up to date with the…

Louise kept us up to date with the purchase of our house and was very professional.

Sophie Β· 5 February 2022

5/5

Google

I highly recommend Miles and Barr, Whitstable. Every member of the team we encountered were friendly and efficient. A pleasure to deal with from start to finish.

Rebecca Β· 25 October 2024

5/5

Google

The experience and professional approach from Virginia Leach at the Whitstable branch, throughout my purchasing experience truly made the difference. Virginia’s attention to detail , understanding and friendly manner has supported the whole experience. A five star service .

Colette Β· 28 March 2024

5/5

Google

I would highly recommend Miles and Barr to friends and family. The team made the process as stress free as possible. The communication was excellent and I was always reassured that my case was being well managed and I was kept unto date with all progress.

N Β· 25 October 2023

5/5

Google

Great, friendly professional staff. Steve is great and happy to help with anything πŸ‘ would recommend πŸ‘PositiveProfessionalism

Kurt Β· 25 October 2021

5/5

Trustpilot

Sophie Collins was very professional

Sophie Collins was very professional, and made my experience a very good one.

Deirdre Β· 30 March 2022

5/5

Google

Great experience with this agency. Staff very quick to reply to emails and always very polite and friendly

Joe Β· 4 February 2025

5/5

Trustpilot

Sophie was super helpful

Sophie was super helpful, and the process has been very quick and well-informed. Thank you!

Anna Β· 8 October 2021

5/5

Trustpilot

Thankful

It was so quick and easy to find the perfect home for us we was told it would take up to 1 week to get accepted but it took 2 day me and my partner are over the moon with everything and we are so thankful to Shannon Faulkner for helping us she was so helpful.

Ellis Β· 10 September 2022

5/5

Google

I have been dealing with Miles and Barr for the past year as a prospective purchaser. During this time I have found the whole team very professional. Currently dealing with Kristy and Amber in the new home team. They are very efficient, quick to reply and have done a very good job answering any queries i have had during the purchasing process. I wouldn't hesitate to recommend the Whitstable branch.

Alexandra Β· 26 October 2019

5/5

Trustpilot

Thank you Shannon for your help

Thank you Shannon for your help. 5* service!

Miss Β· 2 September 2022

5/5

Trustpilot

Great communication from Miles & Barr

Great communication from Miles & Barr, especially Sophie who has been extremely communicative and helpful.

James Β· 15 August 2021

5/5

Google

Had a great experience buying a property with Miles and Barr, the team went out of their way to help us every step of the journey! Matthew in the sales team and Suzanne in the sales progression team were both super helpful.

Sophia Β· 25 October 2023

5/5

Trustpilot

Faultless

Outstanding service from start to finish, particulary shout out to Charlotte Silk and Donna Bogard.

Dave Β· 5 July 2021

5/5

Trustpilot

Excellent Team

The team especially Bradley Welsh and Louise Daly were responsive, committed, professional and thorough.

Kunle Β· 8 September 2021

4/5

Trustpilot

Shelley Webster

Thank you Shelley Webster for your reliable, professional and prompt support along our buying process.

Mirela Β· 2 July 2021

5/5

Google

Called in to ask about a viewing and spoke to a very helpful man (Adam Mansfield). Polite and most accommodating. Will definitely be returning for more viewings .

Cheryl Β· 27 July 2024

1/5

Trustpilot

Poor communication skills

Poor communication skills, assign you a person to correspond with, you here nothing. Normal reply on phone we will message them they will get back to you ! Guess what nobody gets back to you. If they recommend a solicitor to you ! You will find them more expensive and quite useless slow slow in every way

Bill Β· 17 May 2022

5/5

Trustpilot

I am impressed by the way Milles and…

I am impressed by the way Milles and Barr attended quickly to me. After I decided that I wanted the house, Kerrie Bruner attended to me and helped make my contact with the Landlord quicker (met him within 2 days of showing my interest in the property) She also assisted with my application for referencing. She is nice and replies emails quickly.

Dideoluwa Β· 6 August 2021

5/5

Trustpilot

First home... Great staff!

My partner and I purchased our first home from Miles & Barr in September and from start to finish they were brilliant, from the young guy who showed us around the property initially, and then Louise who we were in direct contact with from offer to collecting the keys (and even some questions after) was absolutely a star to deal with.

Rebecca Β· 23 September 2021

5/5

Trustpilot

Louise Daly was very helpful and…

Louise Daly was very helpful and informative, more than my solicitor. Thank you.

Laura Β· 22 August 2021

1/5

Trustpilot

Bought a house and took their…

Bought a house and took their recommendations for both a solicitor and their mortgage team. An unbelievably bad and incompetence experience. Happy to share details if anyone wants more. They halfheartedly apologised at the end by which time I wished I'd never even raised it. If possible avoid this company.

Ian Β· 1 January 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Miles & Barr's Google reviewsLeave Miles & Barr a review

Questions about Miles & Barr Whitstable

Has Miles & Barr Whitstable won any awards?

Yes. Miles & Barr Whitstable won Best in Postcode (CT5) at the ESTAS 2025 awards, its most recent, and ESTAS awards in one earlier year.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Miles & Barr Whitstable hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canterbury.

What do you need help with?

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