Trusted Agent profile · Canterbury
★★★★★
967 reviews across 2 platforms
87 High Street, Whitstable, CT5 1AY, Canterbury, CT5 1AY
Miles & Barr's office in Canterbury, at 87 High Street, is rated 4.5 out of 5 across 967 reviews on two platforms, including 194 Google reviews rated 4.6.
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Miles & Barr Canterbury won ESTAS awards in two years, most recently 2025.
ESTAS winner in two years: 2025, 2023.
2025 1 Best in Postcode ESTAS 2025 winners
2023 1 Best in Postcode ESTAS 2023 winners
Source: ESTAS winners lists, as published, linked by year.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Shelley Webster could not have been more amazing. She was there for me every step of the way. Professional, hard working and efficient. Miles and Barr kept me sane through an extremely difficult sale and purchase. Could not recommend them enough.
5/5
TrustpilotI’d recommend Miles & Barr
I’d recommend Miles & Barr. They were great at recommending properties to us and keeping in touch about viewings. And throughout the buying process I had one point of contact, Louise, who was so helpful and communicative. She was always ready to help and update us. Great service!
1/5
Trustpilothad a viewing booker for today,
had a viewing booker for today,the lady who carried out the viewing couldnt answer any basic questions so she clearly hasnt been trained,not at all helpful not her thought as they shouldnt have sent her.information certainly not upto date and true on the details,waste of my time
5/5
TrustpilotNever did I feel I was anything but a…
Never did I feel I was anything but a valuable client and communication was excellent.Sarah our liaison person was always ready to help and consistently kept us informed of pogress with our sale.Moving home is very stressful and it's good to know you have competent team at your back.Well done to all.
5/5
TrustpilotProfessional, but personable service.
We were kept updated throughout the whole process. Really friendly and efficient staff. Would use again, though I hope we won't have to any time soon! Brilliant service, knowledgeable staff and would recommend.Emily Stickler stood out as especially good as she was instrumental in keeping things moving along and everyone updated. Many thanks!
5/5
TrustpilotStress free sale and purchase of…
Stress free sale and purchase of properties in herne bay, was kept up to date by the lovely sales progressor Courtney in the Herne Bay office. Highly recommend
5/5
TrustpilotExcellent service throughout
Peter Macer along with Becky White and all the other members of the sales team provided an excellent service throughout.
5/5
TrustpilotAmanda Watson @ Miles & Barr is…
Amanda Watson @ Miles & Barr is fantastic, it's so refreshing to deal with a Credit Controller who is well informed, helpful and efficient. In two brief phone calls with Amanda, she has resolved a situation that has been ongoing for several months. Amanda, I really appreciate your assistance. Kind regards, Richard Nash
5/5
TrustpilotBrilliant service!
I had a lot of difficulties communicating with the letting agents from other agencies. Miles & Barr however was able to arrange viewings and submit applications within the hour. Kerrie especially helped me liaison with the landlord quickly and efficiently, so that all parties were happy with the contract. Brilliant service!
5/5
TrustpilotMiles & Barr Magic
we have bought,sold,and rented out through Miles& Barr over the years, and they have all been outstanding in all aspects.Always friendly, attentive, and prompt in comunicating.Keep up the good work lads & lasses
5/5
GoogleExcellent service from start to completion. The online portal was very effective and aided the communication of viewings and feedback. Regular reviews were also helpful in monitoring the selling process.
5/5
TrustpilotProfessional Service
An excellent service from Miles and Barr Canterbury all the way through from initial meeting and valuation by Aliyah to pre-exchange consultation and guidance from Rebecca
5/5
TrustpilotAlways excellent service
Always excellent service from Miles & Barr. Our property manager, Amy, is fantastic. If there is something she can’t answer she will get straight on it and get it sorted ASAP. A real pleasure to deal with. If you are considering using Miles & Barr, don’t hesitate.
1/5
TrustpilotHad 2 properties to sell.didn’t even…
Had 2 properties to sell.didn’t even call back
1/5
Trustpilot🤢🤢
The service costume from this agency is disgusting! Them always say "we will call you shortly" and no one call us back, we already call more the 100 times this agency for different property and after one month we still without house!!!
5/5
TrustpilotGoing the extra mile!
Having recently brought and sold properties through Miles and Barr, I have been impressed throughout by the service given by all. In particular, Gabriel, who went above and beyond and Emily, who made the progression of the sale run smoothly, receiving praise from my solicitor. Thanks again .
1/5
TrustpilotAbout time Property management did what…
About time Property management did what they are paid to do, if you have people fighting, dealing and disrupting other residents you should sort it out and not just do nothing as word does get around by social media...
1/5
TrustpilotEthan from deal branch!
Had Ethan from deal branch come out to a valuation, he came across very sexist and quite abrupt. I won’t be selling my house with miles and barr because of my experience and will not be recommending in the future.
4/5
TrustpilotPraise for Emily Stickler
Praise for Emily Stickler, who had to work particularly hard during what should have been a relatively simple purchase! She was very patient and understanding, and kept things going with her negotiating skills when it appeared that the plug was going to be pulled! Thank you
5/5
Trustpilotgreat service from M&B and special thanks to Rebecca Gravener
Very efficient service viewings were arranged quickly we were well informed of all offers and once an offer had been accepted the process ran smoothly with Miles & Barr communicating regularly with both us the buyers and solicitors which enable the sale to complete quickly
2/5
TrustpilotThey don't want to sell houses!
Estate agents that don't appear to be interested in selling houses! Try to arrange viewings, they take your details and don't bother calling back. Chase them up, they don't bother returning your call. If you're looking to sell your house then I wouldn't put my faith in them if I was you.
4/5
Trustpilotgreat viewing
jake was very informative on the property also took time with me even after i arrived late to the viewing, he also provided tips on how to manage the space in the property. also very prompt with application email
5/5
GoogleVery professional service throughout and would definitely use again.
3/5
TrustpilotGood estate agent but need to improve adverts.
Good estate agent, but they really should learn to spell! A property was described as being in a 'sort after' area. I contacted them about exactly the same error some months ago - they did not reply, & obviously took no notice.This looks very poor, & reflects on their overall standards, in my opinion.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Miles & Barr Whitstable won Best in Postcode (CT5) at the ESTAS 2025 awards, and 1 other industry award since 2023.
